Toyota of Huntington Beach

Toyota of Huntington Beach Review

Reviews 945
4.4
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C
4 years ago

Lies

O
4 years ago

They are 18 miles from my home and I drive past 4 ...

They are 18 miles from my home and I drive past 4 other Toyota dealers, but tgisnisnthe dealership where I choose to get my car serviced. Excellent service team, great waiting room with wifi and donuts . I can also work while I wait with my laptop! Thanks Jose C., service agent!

T
4 years ago

I decided to purchase a used vehicle for the first...

I decided to purchase a used vehicle for the first time and pay cash instead of having a car payment. They were very insistent that I purchase this extended warranty to cover any issues that may arise due to the mileage. My husband paid an extra $2,000 for this 2 year/24k miles warranty. It has covered absolutely nothing that has gone wrong with my vehicle and I m very angry we wasted the extra money. Their sales pitch is quite different from the actual package. We will never buy from here again.

E
4 years ago

I come here for every purchase I ve made! It s als...

I come here for every purchase I ve made! It s also my go to place to refer my friends & family!!! Save your time from shopping dealer to dealer, and just come here! I can guarantee they ll give you the best deal you can get!

B
4 years ago

Love HB Toyota

Love HB Toyota
Bruce Tine makes it so easy to buy a car.

B
4 years ago

I can t say enough about the experience I had purc...

I can t say enough about the experience I had purchasing my new Tundra TRD Pro at Toyota of HB. I reached out via email and Josh, the Internet Sales Director, quickly responded and invited me in to see a few truck options. He personally showed them to me, detail by detail, and let me take them for test rides to see and feel the differences in the package options. We eventually talked numbers and he even understood my request to sleep on the decision. When I came back the next day, I purchased the truck and Josh was there again to walk me through that process and answer any questions I had. The entire team I interacted with at Toyota of HB was great. They made me feel comfortable and not pressured at all. I ll definitely be back to see them in the future and recommend them to anyone interested in getting a new vehicle.

J
4 years ago

I had a stellar experience at HBT. Mark Preston an...

I had a stellar experience at HBT. Mark Preston and his crew made the buying experience painless and enjoyable. My sales rep was Dalton who was friendly and open about the experience. They made every effort to make things smooth and positive. I would recommend anyone in the market to visit them for a great price and service. Thanks

A
4 years ago

Great place to get your car! Highly professional p...

Great place to get your car! Highly professional people! Was assisted by Matt Van Waardenburg and Rami Zinnekah. They took their time to explain every detail and helped me get the deal I wanted.
I never had such a great experience when buying a car!

C
4 years ago

I recently purchased my vehicle from here and I ha...

I recently purchased my vehicle from here and I had a great experience from the moment I got off my car to the moment I drove away in my new car . Everyone is so friendly and they made the buying process easy. But the best of it all was the excellent customer service and friendliness that Todd provided. I couldn t have asked for a better sales person . I highly recommend purchasing a vehicle with them.

D
4 years ago

Great and friendly service. I have leased from thi...

Great and friendly service. I have leased from this dealership from the past. They really took their time and worked with me on the pricing. When I finally purchased a vehicle here the experience was pleasant. They gave me the best deal and the easiest shopping experience you can imagine.

N
4 years ago

I was so pleased at my visit with Toyota. Not only...

I was so pleased at my visit with Toyota. Not only did they take the time to show me the different options but they were able to provide one of the BEST deals that I had found in searching for cars. They were prompt and followed up on the visit to make sure they could answer any further questions. The customer service was EXCELLENT and I would definitely recommend them to anyone and know they would provide them with the best care/attention to make it a wonderful car buying experience.

T
4 years ago

My husband and I had previously purchased/leased o...

My husband and I had previously purchased/leased our previous cars back in 2015 and decided to return to Toyota of Huntington Beach due to their excellent customer service. We returned recently on June 15, 2019. Our salesperson was Sandra Soza and she was professional and very welcoming from the moment we met her. The simple things like providing water, popcorn, coffee, and a nice waiting area make the car buying experience pleasant. The finance manager, Marc Pereida, also provided great customer service by engaging in conversation with us. Marc was very thorough and efficient in explaining all the details. We highly recommended Toyota Of Huntington Beach and will continue to be repeat customers!

l
4 years ago

So I went to Toyota of HB with no intent of actual...

So I went to Toyota of HB with no intent of actually buying a new vehicle but after talking to staff and finance, they worked with me to fit me with a truck that fit my needs perfectly and did everything in their power to help me get it. I can't say enough good things about Toyota of HB. I would recommend them to family and friends for sure! Thank you Toyota of HB!!!

T
4 years ago

Omar at Toyota is amazing!! I brought my truck her...

Omar at Toyota is amazing!! I brought my truck here bought from a different Toyota location and he was so welcoming and always goes above and beyond to answer all my questions and take care of me and my truck! Omar is the gratest!!

P
4 years ago

Professional agents who are able to estimate how l...

Professional agents who are able to estimate how long the care last. Provide free shuttle to pick up and drop off if the car requires hours to fix. Free beverage (water, tea, and coffee) and free popcorn. In the morning, they provide free donut, too.

E
4 years ago

Bought a used car from this dealer. There were ite...

Bought a used car from this dealer. There were items missing that the previsions owner still had. Mark Preston was the Sales Manager who corralled the particular item and arranged a locksmith to cut a key for the vehicle. Good experience, Thanks

R
4 years ago

Not happy at all.

Not happy at all.
Took my car for service they call me its ready .peapple that got ther way after i did got ther car before i did.and they make me wait more then half hour to get my car.dont think am going back.sorry

S
4 years ago

Everyone was so helpful . I am so happy with every...

Everyone was so helpful . I am so happy with everything . In 2 years I will be shopping again for another car for my daughter I will be coming here . We have to say everyone is so nice and helpful . Frank, Chris, Kyle, Hai.

R
4 years ago

Very professional class act service! They always t...

Very professional class act service! They always take care of me even with a busy schedule. They always work me in! Very honest and reliable. They never push additional repairs unless it is requested. I recommend this service location based on professionalism, quality of service and customer service as well! Thank you HB service team for making life easier!

S
4 years ago

I had a fantastic experience at Toyota of Huntingt...

I had a fantastic experience at Toyota of Huntington Beach! Kam, Andrew, and Frank were awesome to work with, and made my experience so easy. I went in there with a plan, knew what automobile I wanted, and they made everything seamless, and met all of my specifications. I was in and out of there in two hours with a brand new RAV4, which I absolutely love! I just want to say thank you to the team at Toyota of Huntington Beach, and I would highly recommend using their services for your next automobile purchase!

j
4 years ago

I had the best experience with Toyota of HB on 2 s...

I had the best experience with Toyota of HB on 2 separate occasions they work so hard to get you financed and have the easiest experience possible. Andrew in finance went above and beyond to help me, Frank the sales manager is awesome and straight to the point which is refreshing, Kam was awesome to work with he doesn t even make it seem like a sale cause there s no pressure and is just on the up and up. I will NEVER buy a vehicle from a different vehicle manufacturer and definitely from any other dealership other than Toyota of HB because of how they took care of me every step of the way !!!!

Toyota of Huntington Beach

Toyota of Huntington Beach

4.4