Toyota Of Easley Review

Just bought a new car great deal Adam Pangle helped me out and Omara Carcamo helped out as well great and nice

Wonderful experience. I did not have time to buy a truck yesterday. My day was beyond full of things that had to be done. However, the truck was right there and exactly what I had been searching for to replace my son's. Chaz Bares took care of everything while I finished my errands. We just signed the paperwork and drove the boy's new red truck home.

The salesman was good . The buying experience was good overall.

Service was awful .It took over three hours total and two trips to get a tire sensor fixed. They lied and said they were working on it. After two hours when I went to get my keys the truck was sitting outside and cold. It had not been looked at .

The staff here is awesome! They really value people! They make the car buying experience as smooth as possible.

Chris was very helpful and he and Ruch worked with us to get the truck we wanted at the right price. Very professional and efficient. Easiest new car buying experience I have ever had from test drive to finance. Thanks guys.

30+ years of trading vehicles and service. Very professional with quality and care for your vehicle. High recommend.

Robert Manning held the SUV we were traveling 2 1/2 hours to test drive as soon as we left our house. We did not have to worry about the car being sold before we could get there. When we arrived Robert had arranged for another salesman, Jeremiah to work with us since he had another customer at that time. Both of these gentlemen were extremely professional and a pleasure to deal with. We purchased this previously owned Lexus GX 460 for a fair price. Easley Toyota fully serviced this car prior to making it available for purchase including new tires and break pads. Ask for Robert or Jeremiah when visiting this dealership, you will having a pleasant car buying experience

Adam Pangle sold is our 2019 Camry! He was a pleasure to work with. Honest, open, and very helpful throughout the process. 10/10!

Good people mister Jay, Isaac and Sundays, They explained everything to me and measured an excellent deal. I really recommend it to buy a new vehicle. Last year I had an incident in greer and I decided not to go again but in easley Excellent deal they helped me in my new 2020 rava4 I like all those people who were aware of me I hope to go again to buy My second vehicle with them thank you God bless you

I was not greeted nor given directions on how to check in for my service. So I went into the waiting area until one mechanic came in and told me I had to check in. If it wasn t for the mechanic I d still be sitting in the waiting area. The service was good but they forgot to turn back on my power doors which resulted in another call the next morning. I was helped with that situation too.

Everyone was very nice, and I got a thorough explanation of everything that was going on with my car (routine maintenance, but it turned out that an airbag had been recalled as well). I'd definitely recommend it.

Having purchased car parts for over 50 years as a "shade tree mechanic" I cannot remember a more pleasant and efficient experience than that with Tina Surratt on 12/10/12. I've never seen a bigger smile or better attitude! It was such a pleasant experience, I hope my future parts purchases include Tina! She could give lessons!

My sister asked me to take her car up to the service center for an appointment she had for an oil change at 2 PM. I got there about 1:45 PM and the guy told me that it would take an hour and fifteen minutes for me to get out of there. I thought this was a little weird considering my sister made an appointment that it would take so long but I wasn t terribly worried about it. I ultimately didn t get out of the facility until 5 PM, so double the time he originally told me. Very frustrating since we had an appointment and watching people who come in after you leave before you is never fun. They were very apologetic and even gave us 10 dollars off, which is why I m not giving 1 star. I ve had places take this long for simple services before and not compensate in any way, so I appreciate that aspect for sure. I just didn t expect to be there all day and was almost late for work. Hope this isn t a regular thing!

Toyota of Easley makes the car buying experience easy. They are honest and truly try to meet your needs. This is not the typical car buying experience.

Exceptional service and honesty. Service department was excellent, very kind and helpful. Will definitely return for all of our future Toyota needs.

My wife and I recently purchased a used car from Toyota of Easley. Their sales people were helpful, accommodating, patient and honest. We drove several cars before we found the right one for us. We love the quality of Toyotas and we are thrilled with our purchase and the entire experience. After dealing with several area Toyota dealerships, the only one we will recommend to our family and friends is Toyota of Easley

Always accommodating at last minute. Great service!! Thank you

I went to the toyota used car dealership in Easley S.C where I met Chaz. He looked me up and down not straight in the eyes as a bussiness man should do, But looking at what I was wearing and that I was on disability and made up his mind that he just couldn't help me . He never checked my credit score just went by how much money I said I drew and made the decision based on his opinion of me .(on the way I dressed and my income ).I've been dealing with Hyundia of Greenville for years and never had a problem getting a new car higher priced than his used toyota truck but when someone doesn't even try to see what he can do that's called descrimination.

I recently moved to the area and was looking to forge a relationship with a good mechanic for my 2000 Toyota Tacoma. I have had my truck meticulously serviced it's whole life, and it had been looked at 2-3 months before this. I went in to get my coolant flushed out, but after waiting a bit they came back and said my truck needed $1,100 worth of service! They said the valve cover gasket was a 9/10 and urgently needed replacing.
1. valve cover gasket replacement (200)
2. new drive belt (200)
3. new air filter (30)
4. new coolant (150)
5. new water pump (450)
6. other smaller stuff

I balked and went back home to look at everything. I found zero cracks in any belts, as they were almost new. No leaking oil or coolant. Water pump looked fine. a tiny bit of leaking oil from the old gasket, but not an urgent repair. yes, dirty coolant. Yes, dirty air filter. 1,100 worth of issues? not even close! I went to Pressley Auto service in Clemson, and they confirmed my suspicions, I had been scammed. Said everything looked fine except the coolant and the gasket cover, got everything fixed for $280 bucks, Truck is now in perfect shape again. Don't get lied to at Toyota of Easley.

just had my 60000 mile maintenance done today and my service advisor was Jacinda Beaudoin.the first thing I must say is that it is evident that Jacinda cares about her customers.also the service was great and im going back this week to have brand new tires put on.i will be going to toyota of Easley for all future visits and will deal with Jacinda.A+++++++++++ dealership.

Great cheap and within a couple minutes from my house

Good Afternoon! Jerry Ashley is the Best! I have purchased 2 new vehicles from him and he has helped me through tough circumstances! Also, he helped my grandmother recently! My grandfather passed away in 2016 from a massive stroke. I will always be a dedicated customer from him and Toyota of Easley! Thank you so MUCH Jerry and Toyota of Easley! You are Simply the Best!

Terry M. Hopkins Jr

Toyota of Easley and David Helton made my car purchases exceptional. I am driving my second Toyota Corolla and truly love being on the highway and being assured of the safety these cars are known for. My experience with my salesman, David Helton was awesome. He is very knowledgable and I felt I had nothing but the best in my corner. Thank you Toyota of Easley for my great experience. I will return as long as I know David Helton is there to help make my purchase worry free.

The best customer service I have ever experienced after purchasing a product. They are great through the whole process, but Toyota of Easley treats you just as well long after you have made your purchase.

They make a habit of taking care of their customers like family. I would highly recommend them to anyone looking to buy a vehicle. Do not pass up the chance to do business with these great people.

I had a great experience with Toyota of Easley! Chris was awesome!!!

Thank you David Garret, Rich Kirby, Ryan Norris and Adam Pangle for a smooth deal!

We were able to let our salesman Phil Parrish know what car we were interested in. Because if the weather, Phil had the car inside where we could look at it in a warm dry place. This makes about our 8th purchase and we are just as happy this time as with our first one. Everyone that has been involved in the process has been most accommodating to us and very helpful.

My wife & I felt like we had made a good deal with our trade & purchase and finalized the process with Chris Hall. We were just as pleased with Chris as we were with Phil.

Anyone wanting to purchase a vehicle, should seek out Phil Parrish and Chris Hall at Toyota of Easley.

Phil is wonderful and so very helpful. This is our 4th vehicle purchase from Toyota of Easley and we have a great experience every time! I highly recommend them to anyone looking for a new, good quality car!

Went to check on recall, helped to put new vipers and fuse. Good service.

Eric was super-friendly & answered many questions I had. He made the service experience a great one. Wish all customer service personnel were like him.

From Andy my salesperson to Jay the online sales manager to Don the Finance manager everyone exceeded my expectations above and beyond the stereotypical car buying experience. I've never been made to feel as important as these gentlemen did throughout the process. I was kept informed and their dedication, enthusiasm and professionalism is a credit to their profession and to Toyota of Easley! I will be a repeat customer when I need another vehicle. Thanks Toyota of Easley for making me feel that I was important and exceeding my expectations by going above and beyond!

Leon Goza
Liberty, SC

A great car buying experience! Professional, friendly and courteous throughout the entire process. We will buy our next car there again!

They were very nice to my dog. Finished on time and gave me a coupon. The waiting area has free snacks and drinks.

Had a wonderful experience with Toyota Of Easley! I highly recommend them.

Bought new car, reasonable price, no pressure to buy. Second vehicle we bought from there.

My experience at Toyota Dealership has been and always is a good one !! I'm so glad there are helpful people there to guide me thru all repair services for my car, and with discounts online/mailed, what could be better !!!!!!

My experience with mr. Adam Pangle was outstanding he's a great salesman and he know how to get the just for you... Everyone that took part of my experience was very knowledgeable, helpful to accommodate my needs..

Monica, was great in sales very patient and understanding. We test drove three totally different vehicles and they had the one we needed as we wanted to stick with a decent budget due to us owing more than our trade was worth. 2020 Camry se xp edition; we love it never even thought I d have a car with a 4cyl non turbo engine. After 5,000 miles in two weeks we couldn t be happier plus the gas mileage alone is so exciting 35 min mpg driving on cruise above 75 mph, 40 mpg+ when driving rural/ 65 mph interstates/ city. I m never feeling like I need more power. So yes I d definitely recommend Toyota of Easley and Monica in sales our accessories guy (sorry I can t remember your name) very great to work with and saw me through till the end of each options of add ons, our finance guy for all his work with the paper work as well..

Now for service, Ken has been great we have a 2019 Toyota Avalon and 2020 Camry ^ I am a stickler for service as it keeps the vehicle feeling as new as possible for as long as possible along with gives you confidence and peace of mind of your huge investments we have had the Avalon serviced and our Camry once both times they did everything Ken said he would and in a timely fashion. I look forward to many years of a great relationship with this facility as it s minutes from my job, but also you can feel a sense of a good company and tell it s family owned which means so much. Sorry for such a long review

I recently bought a new RAV4 that I really love! It s my first SUV. I had a very good experience with this dealership. There was no pressure, and the negotiations were not drawn out. I paid less than a quote from another dealer. My sales person was knowledgeable about the car and the various options. He did not rush when explaining all of the equipment. I returned 5 days later to have seat warmers installed. He was happy to refresh my memory about some of the technical stuff and invited me to come back any time that I had questions. I recommend Toyota of Easley.

This has been the best service I've ever had anywhere. I've owned 5 tundras 4 new and 1 used I've been to several dealerships service departments and by far easley Toyota exceeds them all

Working with Adam was a pleasure. He is efficient, respectful and engaging. It was a joy to hear him rave about his employer and the intangible benefits of working in an environment where integrity is the norm rather than the exception. I will definitely return whenever I am in the market for a new vehicle.

I have been working with these guys for a while and they always took great care of me..Ask for Kevin.

Steve Rhodes,Billy White, & the staff of Toyota of Easley was great!! They were able to find me a great car at an even better price. The process was smooth and I would recommend anyone that is looking for vehicle to go see the staff @ Toyota of Easley!! The staff truly embodied the saying "make a customer- not a sale" ! Thank You

I drove 3 1/2 hours to buy my truck from Easley Toyota.
Adam was super helpful with all of the over the phone questions I had and the transaction in the store was seamless and super fast.
I will drive it again for my next vehicle.
Thanks again

It was awesome the people where very friendly and they got me what I wanted. I am very pleased!! Michael Abbott is the very best he has sold me 3 vehicles already and always gives the best rates any where else!!!

Got maintenance done on my car and it was super quick, efficient, and pain-free. The staff did a wonderful job!

If you're looking for an easy going effortless car buying experience, takes some time to see my friend Michael Abbott at Toyota of Easley. He has your best interests at heart and will do all he can to get you in the car you want at the price you want.

Some of the best customer service I have ever seen in a long time

The staff was incredibly friendly and accommodating. Nobody was too "pushy," and Mr. Ukadike was great. I ended up with a car I love for a price I was very comfortable paying.

Looking for a great purchasing experience? Ask for David Helton at Toyota of Easley! . He was professional, respectful of our budget/gas mileage requests and knowledgeable of the vehicles meeting those requirements. The purchase of our Toyota Prius V was a very pleasant experience and we highly recommend David's professional approach to his customers at Toyota of Easley. We love our new Toyota Prius V! Thanks, David!

I found a Certified Toyota 4R Limited on Carfax and called David Helton. He was very knowledgeable about the T4R and based on what he said I drove from Georgia to purchased the T4R the next day. The paper work was painless. If you are looking for a good preowned Toyota call David. David, thank you.

The salesman who sold us our car was great! Along with all the other personnel we worked with. I certainly do recommend Toyota of Easley to all my friends!

Very good
Very professional

The staff was friendly but the full service took quite a while with my step-mother's car. The service was thorough though.

Did my financing on my Altima! Not an easy job but somehow they got it done and at affordable payments! Thank you !

Staff was very nice. Checked all my filters and other things with my oil change. And also there are snacks for the little ones in the lobby!! I was pleased with my experience here

Be aware! There are bad people in the service department. Do not leave any valuables in your car while it is being serviced. During my 30K service, my GPS unit was stolen from my glove compartment. This was not my first time. During an earlier service appointment, a 5 hour energy drink was taken. Not as valuable as the GPS unit, but very disturbing and disappointing. Be careful.

I thoroughly enjoyed my time working with the people at Toyota of Easley. Chris Gist was exceptional. The most attractive thing about my experience is that I was not rushed or coerced into purchasing. My family and I came to three times before actually making a purchase. Also, David Garrett was awesome in providing a great value for our trade-in. The experience is worth our family returning for future purchases.

Water pump failed late Friday night. Car was towed in and keys put in drop box. Glen called me early next morning to confirm the symptoms reported. Work started as we talked. Water pump confirmed as the issue. Glen later called to report progress and estimated time of completion. Said it would be out of the shop that afternoon. Job was completed about 40 minutes early. Glen ensured I was pleased with the results. Pleasant and professional service done on time. The type of service everyone wants but not everyone gets. Nice job folks.

Jacinda was awesome. She anticipated my service needs and had everything in place for my appointment. Had to have one part ordered, in the next day. Would recommend Toyota of Easley to anyone and everyone. A+!

I had the best and easiest experience in buying my new Toyota Limited Highlander that I've had in a long time. The salesman, Scott Ball, let me drive every vehicle that I had an interest in. He was very kind, pleasant, and respectful to my feelings of anxiety of making the right decision for my peace of mind & satisfaction plus he didn't make me feel pressured. He was a perfect gentleman , patient and professional! He was very willing to accommodate me in getting me the best price and they worked as well at getting me the best interest rate. I'm enjoying my Limited Highlander with 3rd row seating... my first time to ever to buy a vehicle with 3rd row seating! And I'm looking forward to going back to Toyota of Easley on Wednesday for lady's day where they're treating me to a complimentary manicure. Oh !!!, did I forget to mention that I'm one of those ladies who enjoys being pampered? Hee Hee (well I am)!! My experience at Toyota of Easley has been totally delightful and I highly recommend this dealership and my salesman if he's available but in case he's not, I have no doubts that you'll be treated great! I'm using my son 's website to write this. I'm too busy riding around in my beautiful Toyota Limited Highlander to stop and get mine going...lol Guess what color I bought.... it's "Oooo La La Rouge!!!"... very fitting for me!!! Hee Hee!!! #feeling so happy crusin' in my brand spankin' new Toyota!!!# YeeeHaaaaa!!!

Very good service, pleasant people. I would rate 5 stars had they been willing to turn off the dashboard light that indicates the tire pressure is low. It costs almost as much as a new tire to have the pressure indicator replaced; I don t need this extra feature and believe that if the owner wants that feature turned off, it should be done.

As always, Toyota of Easley took care of the service for my car in a timely efficient manner and made me feel like family! My service advisor, Glenn, is the BEST! Thank you Toyota of Easley for the respect and care that you give to your customers.

Customer service was great. Unfortunately the technical problem was not completely addressed and thus had to leave vehicle for further investigation.

Richard Freeman was great through the whole process!! My credit wasnt great and my trade in wasn't great. The power went out and he even relocated us to get things done. I don't make many recommendations but I highly recommend Toyota of Easley.

The team at Toyota of Easley service department was able to get my vehicle fixed promptly and I got the vehicle back the same day. They always do a great job.

I bought my truck here last year and continue to get service with them. They are friendly and helpful. I would recommend them.

They are always thorough and courteous. I can get a service appointment next day every time!

Amazing experience!!!!! They made me feel like family.... Follow up gets an A+!!!!!

I had a good experience buying my new Toyota Camry from Toyota of Easley. They have taken good care of me answered my questions. I really enjoyed the new owner dinner to get to meet everyone.

Good efficient service, very thorough. Courteous service people. Highly recommend.

Was a pleasure to work with and Chaz made everything so easy

They didn't help me at all to get a truck or a Car at all

Drove from Hendersonville the customer service there was awful. Sales ok he stated an manager would come out and shake our hand. He never came out to say a word. Went to another toyota dealership make my deal with excellent customer service skills.

Let me begin by saying that I have had vehicles serviced here for many years and always had great experiences until recently. However, that has not been the case for the past year while servicing my wife's 2014 Infiniti QX 80. In the last year, the service department has changed the oil and replaced at least twice with regular oil instead of a synthetic blend. Shortly after the first mistake that I caught, the check engine light came on, and I had it checked at Advanced Auto Parts. They indicated it was likely an oxygen sensor. The light will come on for a few weeks and then goes off for a week or so; therefore, I had not tried to fix it until recently. On my last visit to Toyota of Easley, I had them check it, and they indicated it is the catalytic converter. The price of this fix is $1,800 according to them. Now, I am wondering if the issue is due to them putting the wrong oil in her car at least twice. I know of these two times because I caught that the price of the oil change was wrong, after looking at the bill bringing to their attention. Each time they were able to go back and change the oil again with supposedly the right oil at no cost.

Now, I am wondering how many times it has been changed incorrectly and not caught as I was the one that noticed it both times. Also, let me add in my next to last visit they managed to round off several lug nuts that they graciously replaced when I brought it to their attention.

After the last mistake on the oil change, I immediately asked the service manager, Michael Muldoon to schedule me a meeting with the owner, Ryan Norris. I was informed at that time that Mr. Norris would be out of town for two weeks, and we could schedule a meeting once he returned.
Now, it is almost a month after the last oil change that was completed incorrectly, and I am still waiting on an appointment with Mr. Norris. I called this past Monday, October 21, 2019 and left a message with the service manager, Michael Muldoon, regarding this requested meeting, and it is now Friday, October 25, and I just left another message. However, at this moment neither calls have been returned. Now, I am wondering what to do because it seems my business is not valued and my car still has the check engine light on.

All I can say is be sure to question them if you are having an oil change completed because you may end up with the wrong oil like me and be wondering if any damage has been done to the engine. Also, remember you will have to catch the mistake because they will not bring it to your attention as they apparently don't know what they are doing.

Chris Satterfield

Very professional and friendly. Great dealership to work with. Glad we chose to get a vehicle from Toyota of Easley. Have recommended to many people.

Got me in, and out, in less than an hour even though I did not have an appointment.

These guys took very good care of my 2002 Tacoma with much needed service before I could return to Florida after hurricane Irma. They even found an old recall and repaired it. Tony in service got me in and out overnight. Friendly, courteous service as if I was a regular customer. Thanks again guys!

Nice service employees and very helpful. Sell great vehicles.

Wonderful experience. Michael Abbott and the rest of the staff did an amazing job helping us. We love our new Corolla, never going anywhere else for cars or services.

The only thing that I was disappointed with was that nobody bothered to call me when my car repairs were finished. I had to call around 5 and was told that my car was ready. Since I live about 45 minutes away, I could have used a little more heads up time as I had to call my wife to come home and take me to your dealership.

Gave us great deal and was a great dealership to work with! Mr. Michael Abbott was amazing to do business with! He made sure everything that I wanted was included and showed me how everything works. If you need a Toyota, Michael is the person to talk to!