Imani Warnex

Review of Toyota Of Easley

My sister asked me to take her car up to the servi...

My sister asked me to take her car up to the service center for an appointment she had for an oil change at 2 PM. I got there about 1:45 PM and the guy told me that it would take an hour and fifteen minutes for me to get out of there. I thought this was a little weird considering my sister made an appointment that it would take so long but I wasn t terribly worried about it. I ultimately didn t get out of the facility until 5 PM, so double the time he originally told me. Very frustrating since we had an appointment and watching people who come in after you leave before you is never fun. They were very apologetic and even gave us 10 dollars off, which is why I m not giving 1 star. I ve had places take this long for simple services before and not compensate in any way, so I appreciate that aspect for sure. I just didn t expect to be there all day and was almost late for work. Hope this isn t a regular thing!