Nissan Of Greenville

We drove from Columbia, SC to Greenville (about 2 hrs.) one evening after we had come to an agreement on one of the vehicles. They got us in and out fairly quickly (without rushing us) and everything was exactly as we agreed, no surprises. They quoted the lowest price, and I would highly recommend.

Carlos is the man! Took care of my wife and I like we were family! Best Miami fan I ve ever met!

The customer service was not good at all. The agent was very nonchalant about my concerns. I have never had this experience when visiting the service department.

Clean areas, but try to upsell every visit. Called for oil change on a Friday morning before 8:30am, but appt not available until Wednesday. Last visit, I had coupon for oil change special for a car wash and vacuum but wash wasn't done...reply from service man.."you didn't ask for the wash".....as he looked at the COUPON on his clipboard...

I recently bought a new Pathfinder and was very satisfied with my customer experience that began with my first initial sales contact all the way until the end when I signed the papers. The Sales Manager was actively involved in ensuring that my experience went well not only for me but also for my son who came with me. They had food on Saturday for customers and he took my son to enjoy the lunch! I took the car for a few days to test and drive and was not bothered by sales calls. It was the easiest experience I have had purchasing a car. Additionally, they beat all other Nissan prices including what I found on the internet for the exact same used model at Car Max listed as a 2014 car. Go see Keith and his team!

Angel Reyes was so helpful in my new car purchase. He helped every step of the way and was great to work with!

Bought my Rogue from there take it for service not so bad but they call you way to much.

Best place in the Southeast to buy a Nissan. The folks are the most professional and attentitive to detail of any dealer we have known. Our purchase and first service were excellent meeting all our expectations and more. If you are in the market for a new car make sure to drop by and check them out.. We have never experienced customer service at this level.. You will be very happy you chose to do business with these folks.

James Keuth always greets me and takes good care of me. He keeps me informed while I wait as well as understanding when I'm not able to always afford recommended work-updates.

Great team of service staff that keep my sweet li'l Versa running great. Prompt service, done with lots of care and kept in touch. Thanks for a job well done!

Every time I go in for service I am always treated with the best customer support. Crown Nissan of Greenville goes above and beyond to make sure everything is taken care of. I really appreciate that.

Angel Reyes is the BOMB!! Had the easiest transaction ever! Super friendly and knowledgeable. Highly recommend this guy!

Took my wife's altima in for an airbag recall issue and an oil change. Although they were busy that day, I was in and out in a jiffy. Very happy with the service.

They worked hard to give me the deal that I wanted.

I had a great experience! I dropped my car off and shuttle took me to work. I told driver when I got off and she was there waiting. I didn't even have to call for pick-up. The only thing that would make it better is if they would wash your car while they have it. :-)

Bill Clark was willing to answer my questions and very professional!

Really worked hard to help us resolve our car situation. They held themselves to a high standard of quality and service. Even though we did not buy our car from them we will definitely consider them in the future.

Fast oil service. Very nice waiting area for customers.

I had the best buying experience thanks to Corbin Jensen. He didnt hover, didnt rush anything, answered all of our questions, and was very knowledgeable. I knew what i wanted and he made it happen. Highly recommend him! Thanks Corbin Jensen!

We recently purchased a 2012 Mitsubishi Galant from Crown Nissan for my daughter. When I first went in the dealership sales consultant Devante Wright greeted me at the door and introduced himself with a smile. I went to actually look at a Honda Accord but it wasn t what I was really looking for after he showed it to me. He explained to me what all they had to offer used in my price range. He showed me the Galant, we took it for a test drive, talked about a price, and the rest is history. If you are looking for any kind of car please check with Crown Nissan at 2712 Laurens Rd, Greenville, SC and ask for Devante. He will treat and do you right and find you the car or truck you are looking for!

Hugh, my salesman was great. The cleanliness of the car, not so great! When I test drove the car, it was dirty on the inside. When I decided I wanted to purchase, Hugh assured me the car would be showroom clean. Needless to say, that wasn't the case. I brought the car back the next day so they could add the resistall on there and Hugh told me it would be cleaned because they had to clean it before adding the resistall. The back seat had stuff on it like it hadn't been vacuumed out, the driver door still has the same dried up substance on it and the front mats still had not been vacuumed out. I feel like this was a car that someone had been driving around and they gave it to me. Very disappointing!

First time buying and my sales consultant Angel Reyes helped make the process smooth and easy. Will be doing business with him again and would recommend him to anyone!! He listened to what we wanted and we ended up buying a car from him.

They are trustworthy and you can most definitely depend on them since I purchase my car,I receive calls asking how things going and if that there is any problem to just call and that makes me feel good that I made the right choice of purchasing my first car on my own there... I have no regrets.... Thanks Crown Nissan

I worked with Angel Reyes and he was very helpful in the process of getting my nee Corolla. I love my car. Friendly staff always makes a big decision easier.

I had an amazing experience with Angel Reyes & Darryl Davis. They did everything possible to help me get into my 2019 Nissan Versa. I literally love this car everything about it compliments me. The process was well worth it and not as time consuming as other dealerships. IM HAPPY! Again thank you Angel and Darryl I recommend anyone who wants a good chance at a good car with poor/good credit. Get in contact with these 2!

The staff is AMAZING! They helped with everything I could possibly imagine. They not explained and broke every detail down but they made the process very easy!!!

Doing better,keep contact with the customer during or after done the service,,,,good service,,,,,

I took my car in for a tune-up as I am planning a 2 1/2 week road trip to the Midwest. Jim Keuth, my service advisor, was awesome! He was very professional and personable as well as knowledgeable and thorough. I am confident that my car is in tip-top shape and ready to roll! Thanks, Jim, for taking such excellent care of my much loved Murano. We ll be back when it s time for the next service checkup! In appreciation, Christie Johnson

The service for the recall went well. Prior to the service I had a flat tire. There was no key in the vehicle to take the locking nuts off. When I came in for the recall, I told the service folks about the missing Key, and asked them to please install the lug nut, and get me a key. The one service person stated my car didn't come with a key, but I could go to parts and purchase one. I asked if my car was supposed to come with a key, to which he said yes. I told him I was not going to pay for one I should have received with the car. It took an act of God to finally get a key after nearly an hour and several sign offs.

Sat for over 3 hours past my scheduled appointment. Need to get appointments done over drive ups. Wasted my day.

Really like the new text message system explaining the inspection result and then allowing the customer to accept or reject the recommended services. This is quick and avoids having to talk to the maintenance manager.

I bought my car here last August. Everything has been great until today. When I bought my car I was told I would have free tire rotation and balancing as long as I had the tires. Showed up this morning for oil change and rotate tires and I am told that is no longer the case. Now it was only $10.99 but that is beside the point. I was told 1 thing and now that is not true. If you want to change a policy that is your right, but the people that were promised this should be grandfathered in. Anyways just some thoughts from someone in sales and customer service himself. Thanks and have a great day. After talking to my original sales representative Leon, he made sure that they took care of the tires for me. Leon has been 1 of the if not the best sales representatives I have ever dealt with. As long as Leon is here then I will keep coming back for service and possibly for a new car. Thanks again Leon you were great as always.

I brought my car in for an oil change. It was my first time here. They took excellent care of my car and even walked back into the work area to show any areas of concern. They got the job done right, showed great hospitality, and made sure I knew exactly what was going on. I highly recommend Crown Nissan service!

I recommend Brian Spain. Very Friendly and knowledgeable.

I recently went to Crown Nissan and had new tires and an alignment done. One of the Service Mangers, James Whiteside did a great job getting my car done quickly and correctly at a fair price. When I brought my car in it was dirty and when I got it back it was washed and cleaned which I though was very nice of them. I was very happy with the service I received from James. Service like that makes you want to bring your car there.

Door handle was broken and it took 2 hours to fix because there was also a recall on something else. Never was I offered a ride back to work so I didn t have to wait 2 hours at the dealership. I had to order an Uber back to work. I went to pick up the car after it was fixed and part of the door handle was missing. When I initially came in, I tried to give them the door handle parts and they told me just toss them because they had all the parts. The part missing I had thrown away so they had to go through the trash to get it and super glue it back on. The handle was not fixed when I came to get it so not sure how they missed that nor did I pay over $300 for a half fixed door handle.

Great service. Tom Ward and Jermaine Smith and Tony Maestro were beyond awesome.

I had a 1:00 appointment to change my oil. I arrived 15 minutes early and was told there would be about an hour wait. I dont know why it should take that long to do an oil change but fine. After waiting an hour I realized they haven't even started working on my car. Come to find out, the person that was assigned to my vehicle went to lunch! After complaining they finally started my oil change which was done in about 25 minutes, so that's a total of about an hour and half of waiting. I would have given one star but the manager didn't charge me anything for my inconvenience, and was apologetic.

Twice in two years they gave me the best deal on a new car.

Corbin was super nice and knowledgable. He made our experience there short and painless. I'll definitely recommend him to my peoples. And the cookies were on point as well!

Overall the experience was great! My advisor was very professional and very nice! As busy as they were, they had lots of patience with the customers and kept me up-to-date on the progress of my car and how much longer it would be!

This was a great car buying experience for me. The last time I purchased a vehicle was in 1999. Angel Reyes (Sales Consultant) was absolutely wonderful and answered all of my questions. Also, Angel made a personal video of the vehicle and sent it via email prior to my appointment. This really impressed me to the extent that I chose Crown Nissan of Greenville. Tim McGuire (Finance Manager) was extremely helpful and courteous, as well. I highly recommend Crown Nissan Greenville.

I was in on Saturday 12/29/18 for oil change and tires rotation. Mr Moser was on top of everything as I pulled into the service area he had me written up and the only thing he need to do add was the mileage and before I could sit down my car was ready all looked good. I always ask for Mr Moser glad he is back missed him while he was gone.

Lakita was simply amazing and professional and I would highly recommend her to make your car shopping complete

Josh was great to work with and I love my new Maxima! This is my 4th one. James is the absolute best in the service department!!

I was treated very well when I got there. My salesman Timothy was great. He helped me get a great deal. When I had questions he answered them as quickly as possible. The whole experience was wonderful. I would purchase from Crown Nissan Of Greenville again in the future. Sincerely Bobbie L.

The financing offers available through Nissan, combined with the best pricing in the Upstate of South Carolina, made it a no brainer to buy a new Nissan Altima SR w/sunroof! My second new Nissan purchased at Crown Nissan of Greenville in the last two years. Love it!

I recently stopped by to take a look at a few trucks as I am in need of a newer one. When I arrived I was promptly greeted by Lee Coleman. He was very patient and diligent. I could tell right away he truly cares about his job and helping his clients find exactly what they re after. Although I didn t purchase a truck that day, Lee still follows up with me if they get something in I might be interested in. I always look forward to his call as he very personable and professional. I will without a doubt purchase my next vehicle with Lee.

Good costumer service. Especial the vendor Himanshu.

Every time I come to Crown Nissan it's a wonderful experience. James Whiteside tells me what I need and don't need and prepare me for my next visit

GOOD SERVICES, CHEAP PRICES, VERY FAST SERVICE, I LIKE

I'm happy with my purchase except I dont like that the car didnt come with power windows and locks . I haven't had a car without those features until now . My salesman Angel Reyes , asked me what features matter the most to me and came through with just that. He said I'm going to help you get a car today and I did . I'm a first time buyer and it feels great to have a new car . Thanks to all who helped made this possible.

Corbin did a great job of finding us the truck we really wanted. Appreciate all of his hard work SO much!

This is my second Nissan Pathfinder, I have enjoyed it . The sales consultant Angel was very helpful in finding just what I wanted. The color , saving and style.

I came in to buy my first brand new car today. Timothy Glenn helped me figure out which car best suits my needs. He listened to my financial concerns and made great suggestions. I left with an awesome car and feel comfortable and proud of my purchase. If you need a car Tim is your guy.

Recently visited the service department and was greeted by a very friendly and plesant Pam Minkler. Pam was very professional and was so helpful answering my questions. Pam got me in and out in record time!

Had a slight scare on my first service after purchasing a 15 Versa with 22k miles but they came through with EXCELLENT CUSTOMER SERVICE by doing the right thing. I'd highly recommend buying and servicing your vehicles here!

Great customer service! Free snacks and drinks in the waiting area. Tv was available and a kids play room with cartoons on. Comfortable place to wait for a service. Timely manner completing the service as well.

Sean Folgelson was professional and listened to me well. Did a nice job.no pressure

I wasn't sure what to expect when I went in to look at a vehicle. The service was great and ended up leaving with a new car. The staff went above and beyond to make sure I was taken care of. Even helping me drop off the rental car I had and returning me to my new vehicle.

Highly recommend Carlos Alvarez for all your car buying needs! Such a wonderful please atmosphere great vibes they guys are Awesome understanding an more then willing to to work with you!!!! I feel like I was at home Greeted me at the door just Wonderful

Best sales experience I have had by far! Special thanks to Angel Reyes for his exceptional service!

I bought my new Nissan from here! Really knowledgeable staff and lots of options for appointments! Also snacks and soda/coffee are available for customers who decide to wait!! This dealership keeps you well informed about any delays and also your vehicles progress for any appointment!

Nothing. Jim provided exceptional service for both my appointments.

I had a wonderful and enjoyable time at Crown Nissan because Angel Reyes wasn't only a salesman he was a friend and he made sure that I was pleased with my car before I left.

Solid experience with Crown. These guys have done a solid job servicing my car. They are very engaged with their customers. This is the third time I've come to them and they've recommended a service that I've already performed in the past at another Nissan dealership. I'm not certain if I should get frustrated that the dealerships don't communicate with each other or that they didn't keep up with my records well enough to know this themselves. I think I'll be back but it does keep them from being a 5 star experience.

Sean was awesome! He got everything done for me in a timely manner and made sure I left with my dream car. Thank you so much :)

Always a pleasure to bring my cars to this dealership They have excellent customer service

I had a great experience at Crown Nissan on Friday, November 3rd. Corbin Jensen was the sales representative I worked with. There were several things that impressed me about Corbin. 1. He contacted very quickly once I put in a request for test drive. The vehicle was waiting for me to test drive the moment I got there. 2. He was a very personable sales associate. Easy to talk to and very cordial. 3. He was very knowledgeable about the vehicle and could answer the questions I had. 4. I had to a rental car that day and he took responsibility of taking the rental keys so I that I did not have to wait for Enterprise to get the vehicle. I was pressed for time and couldn't stay any longer. Come to find out the Enterprise did not pick up the car until Saturday morning. Corbin also texted me to let me know that Enterprise picked up the vehicle. 5. His overall communication skills are to be commended. He is a fantastic addition to the sales force.

I always go there because luiz morales is a great person and I always looked for ways to solve thanks

We were amazed at the honest 100% "all cards on the table" treatment we received from everybody we dealt with. There was no "bait and switch," there was no "slight of hand." It was the most amazing experience I have ever had from a car dealership. We want to make Crown Nissan our home base for car buying from now on.

They were willing to surpass other Nissan dealers offers. They gave us a great trade in value for our car. It was a seamless process.

Absolutely the worse service ever. First, I contacted dealership, they quoted me for a Transmission flush for $180.00 for 8 qt's of fluid. I show up to the dealership with $180.00 cash only for a worker to tell me, "oh, you were misquoted, really it is $180 for 4qt transmission flush and $280.00 for an 8 qt, sorry about that. Very unapologetic about miss-information as if it should be okay. To be honest, didn't mind that part so much, but I did have to give a call to the manager because I don't think if I would've made a complaint, nothing would've happened. Manager ends up giving me a call, fixing it and giving me the price quoted, but only after telling him that prices are not online and what I was quoted should be honored, even in the mistake of your untrained employees. I would've been okay at this point, BUT I come back to get my car, and the employee Jim states and I quote, "Oh we were supposed to vacuum out your car, but we didn't. Did I take care of you? Make sure you fill out the survey we'll be sending to you through email"...So basically you just told me I should have to deal with the fact that you all misscommunicated prices with me (which would've been my fault had I fought for it) and that you all willingly chose to be lazy and be oh so bold enough to tell me you didn't vacuum my car out but have the audacity to say please give me a good review. Are you nuts?! I live five minutes away from this dealership and I would drive 20 minutes the other direction for better service. Oh and to top it off, the sexist comment that offended both me and my wife to the core. The sale-men asked who I talked to over the phone? I almost replied a gentleman by the name of Mark, before I could get another word out, he says, I wish I could be on these guys all the time, Did you talk to a female? As if females were incapable of quoting correct prices over the phone?

Who WANTS to shop for a vehicle?? Nobody really, BUT Let me tell you Crown Nissan off Lauren's Rd in Greenville was fantastic! Angel Reyes is phenomenal! We instantly had great rapport and "clicked!" He and his team walked us through the very simple buying process AND I actually got a better than expected rate when we stepped into the finance office to close the deal. NOT the typical dealership...I came back the next day and ALL the paperwork was ready to go. You "can" sit and wait, but I was in close to closing, so we came back. Easy Peasy. LOVE this dealership AND most importantly THANK YOU Angel!! Cheers!

I had 4 x Pilot Sport 4S tires installed and an alignment performed, without an issue.

I took my 2004 Pathfinder in for multiple service items, it has 214,000 miles and needed several issues addressed. They diagnosed my issues and did the repair work to my satisfaction and kept me informed of their progress. Would recommend Crown Nissan Service for your repair needs.

Very good service. George was very polite and accommodating. I would definitely give people recommendations to be taken care by George. I am usually frustrated and uptight when buying a car because unfortunately several salespeople only care about selling a car no matter what. George was caring about our needs and budget. Thank you very much!

Everyone was extremely helpful. The salesmen and managers were friendly and there to help with whatever I needed, even if it was for something to drink. I will be having my car serviced here and will come back if I ever buy a new car. I will and already have reccommended Crown Nissan to others.

Kind and friendly people. Worked hard to make sure I was getting the best loan available with the lowest payments. Happy to be driving my 2014 Quest from Crown Nissan of Greenville, SC.

Stuart King was personable, friendly and professional. He was able to find exactly what we were looking for to suit our specific needs. He really made the car buying process enjoyable.

This this the second Nissan Murano that we have purchase from the off lease program. The service I received to find the car requested was perfect. Thanks again

I had a great experience at crown Nissan in Greenville, from testing driving a car to actually buying one that same day. The salesman Carlos was very helpful and made sure I got the help I need with picking the right car for me. If you re looking for great help and a nice car ask for Carlos and he ll make sure you leave happy!

Great service and sales Reps in and out in a timely fashion

As always, Crown Nissan performed beyond expectations. The service members are always helpful and supportive. My service took an hour less than expected. I've been going to Crown for 20 years now, and I've always received exceptional service.

Excellent customer service from James Whiteside!! Even though I haven't been pleased with Nissan in general (my 2013 Altima has had transmission replaced last year, and now this past month - engine replaced, 2nd alternator replaced and just problems that should have been checked more thoroughly before the car was released to me) James was very helpful and attentive to this situation and the rental guy (John?) was very helpful in getting me in a car to drive.

I came to Crown Nissan to buy my brand spanking new 2017 Nissan Sentra, loaded with all the great stuff. Larry Garrett was my salesman, and he is a great guy. He listened to everything I needed and gave me several options. They went beyond what was expected by changing the wheels on my car when I changed my mind. And....they have free popcorn and muffins and soft drinks!! I love these guys. Go see them if you need a new vehicle!

Corbin is a great sales rep. Very thorough and took a lot of time with my gf. The only issue is comments from the manager about how she should finance for a long time and cash isn t king.

Recently used One Reward Points towards a set of new tires, Jim B. in service and Ed Yagar, service manager were extremely helpful with the smooth process. Ordered the tires I wanted and had them there the next day to be put on. Thank you for the excellent customer service, you will see me again.

I thought the repair cost was excessive based on the part prices.