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V
3 years ago

We bought a used Prius in 2013, and we still love ...

We bought a used Prius in 2013, and we still love it! Mauricio Tabar was our salesman, and he was very good--polite, low key, knowledgeable. I bring the Prius and our Rav in to Toyota Carlsbad for all their servicing, too, and we are always treated with respect and I feel we are getting good, honest service.
Thank you!

P
3 years ago

This dealership had a large selection of cars that...

This dealership had a large selection of cars that met my needs and desires. Salesman was professional and very helpful, did not pressure me but encouraged me to take my time. I found the perfect car and am totally satisfied with it and my shopping experience. Great price and good financing terms too.

R
3 years ago

Great experience at Toyota Carlsbad. Friendly, pe...

Great experience at Toyota Carlsbad. Friendly, personable, and professional. Patrick was very knowledge on vehicles, the option packages, and available inventory. No pressure during sales or financing. Highly recommend Toyota Carlsbad!

R
3 years ago

I heartily recommend you visit Toyota Carlsbad if ...

I heartily recommend you visit Toyota Carlsbad if you are looking to lease a new car. I just finalized my second lease with Toyota Carlsbad, and I am completely satisfied. The fleet manager, Duff Joy, personally took care of me. He is a man of integrity and helped me find a great deal that fit my needs. The finance department had a coffee machine that ground fresh Starbucks for me and everyone who walked by had a warm smile. This was a big decision for me and I felt like Toyota Carlsbad treated me well.

G
3 years ago

I had excellent customer service from David Flagg ...

I had excellent customer service from David Flagg and team, while purchasing my Honda CR-V 2014! I was offered drinks several times during the process. It was a rainy cold night, so the offer of a hot drink was welcomed. Before leaving, Mr. Flagg kindly got the stuck bin in my PT Cruiser, opened to get my CD's. As I was leaving he mentioned he had turned the heater on and hoped the car would be warm on my drive home.

I received a thank email and a follow up call today. Nice to have such great customer service, while buying my car!

T
3 years ago

Martin and Truman were great!! Martin helped us ti...

Martin and Truman were great!! Martin helped us till we were satisfied with our purchase. I would definitely recommend this dealer to any friends or family. I will definitley purchase another vehicle from them. Thank you Martin! And to Truman for making the night a bit less stressful. You were awesome!!! Thank you everyone at Toyota Carlsbad!

K
3 years ago

Great experience working with Mr. Ernan Northrup, ...

Great experience working with Mr. Ernan Northrup, who offered a competitive price on a 2012 Prius II (no-pressure, non-haggle purchasing experience from the start to the end). Ms. Nicole Manganiello in Finance was also great to work with. Thanks, guys!

L
3 years ago

Sales - Not good - Very Disorganized. Before you g...

Sales - Not good - Very Disorganized. Before you go, ask yourself "do I have lots of time to waste?" Omar Saab responded to my request with a quote on a higher end model. After straightening that out and quoting the right one, he made an appointment with me via text to see the car. I arrived on time the same day and introduced myself. He asked why I was there. He was busy with another customer, so he asked another salesman to show me the car - only it was not on the lot. After checking with Omar, he found that it was sold previously that day. It would have been nice if they had called or texted me to reschedule on my way or before I drove down from Orange County. However, that would require that they remember making an appointment with me and remember why I was there. I don't know about their Service so I rated it Good. The dealership appearance is not good but I was just there to buy a car.

K
3 years ago

This was my third car from Toyota Carlsbad. They ...

This was my third car from Toyota Carlsbad. They never let me down. The best experience. Natalie was amazing. She was extremely friendly and efficient. Easy to work with and got me exactly what I wanted. It didn't feel like she was was "sellIng." It was a natural easy experience!!!

f
3 years ago

Went to Toyota Carlsbad after seeing the car I've ...

Went to Toyota Carlsbad after seeing the car I've been wanting online under their used car inventory. Frank Rendon was gracious enough to help us throughout the whole experience. He was easy to get a hold of and a great communicator. Frank was able to get us in my new (used) car, and out the door with a smile on our faces. Thanks for a great experience, Frank!

J
3 years ago

I contacted Toyota online and got pre approved for...

I contacted Toyota online and got pre approved for a vehicle. I received a call from agent Anthony urias to come in and get my vehicle appraised for trade in. He helped me pick out a car that was in my price range and fit my monthly payment request. The whole process was alot quicker than I had experienced with other car dealers in the past. It was a few hrs before I was driving away in my new car. My agent even babysat my kids while I did all the paperwork. A+ service. I'm so glad I went to this dealer. Now they are stuck with me forever lol

G
3 years ago

It was a great experience. I went in with my wife ...

It was a great experience. I went in with my wife to find a new truck and left that day with one. Sam our sales guy was a pleasure to do business with. I was dreading going into a lot with the worry of being picked apart with questions when I really just wanted to look with the wife. But Sam was great at being patient with us and leaving us time and space to talk alone about the major finacial decision we were about to make. Thank you to the entire team at Toyota carlsbad for working with us and making buying a car one of the easier decision that we've had to make. We drove away feeling fantastic and everyday since has been more enjoyable than the last. Thank you.

N
3 years ago

Was an amazing and fast service HIGHLY RECOMMENDED...

Was an amazing and fast service HIGHLY RECOMMENDED at Toyota of Carlsbad they were very friendly TRUEMAN and RANDY helped me get the exact car I wanted in my price range and I will always come back to Toyota and recommend these two guys!

T
3 years ago

Thank you, Babalou, for another great shopping exp...

Thank you, Babalou, for another great shopping experience. We made it in and out in 2 hours....Thank you for being straightforward and no nonsense and making the car-buying experience as painless as possible. We will see you in another few years!

C
3 years ago

Kevin Kelly gave me outstanding overall service & ...

Kevin Kelly gave me outstanding overall service & would recommend him to anybody. The transaction was smooth. He was very knowledgeable on the product, warranties & he did all he could do give me a great deal for my car. Buying a car can be very stressful & Kevin did a great job diminishing much of that.

J
3 years ago

I rated the place last month, but I want to place ...

I rated the place last month, but I want to place a comment. It's been nearly 2 months since we bought our Toyota Sienna, and its been great! I want to give a huge thanks to the hard working staff! Alex Nagdi was the person who help us with our purchase and he was amazing, he speaks Spanish and was very kind to us, will recommend Toyota Carlsbad! I would rate way over 5 stars if I could! :D Awesome service!

D
3 years ago

Great service and got a really good deal. Juan was...

Great service and got a really good deal. Juan was great! Really worked the numbers to get me the price I was looking for. Elma in financing went over every aspect of the contract and also offered me an extended warranty option at a very good price. Overall my experience with Toyota Of Carlsbad was 1st rate!

m
3 years ago

Today was my first experience with Toyota Carlsbad...

Today was my first experience with Toyota Carlsbad, Mauricio Tabar was extremely helpful. He answered all the questions I had, walked me around to look at all the cars. His positivity and knowledge made the whole experience a blast!!

h
3 years ago

Extremely helpful staff. Our sales associate Mark ...

Extremely helpful staff. Our sales associate Mark was able to get us into the exact vehicle we wanted. He was very patient with us while we spent a couple days deciding on what we wanted and ensured the entire process went as quickly and as thoroughly as possible.

a
3 years ago

Toyota of Carlsbad went above and beyond to take c...

Toyota of Carlsbad went above and beyond to take care of me this past weekend. They made it possible for me to get the 4Runner of my dreams right before my 30th Birthday. A big THANK YOU to Jason Mancini, Leo Hatefi, and the sales manager Troy! The combination of you 3 made the car buying experience very easy on me. I highly recommend this dealership for your upcoming needs, my family has bought plenty of toyotas from here and will continue to do so in the future! The deal of the month!

L
3 years ago

We purchased a new 2017 Prius V this afternoon at ...

We purchased a new 2017 Prius V this afternoon at Toyota Carlsbad. We sought out Alex Ordonez the Fleet Manager primarily because this was our second purchase from him and Toyota Carlsbad. Alex is very knowledgeable about the vehicles he sells. Alex went over the numbers with us and created an end dollar amount that fell within our budget. Alex is an outstanding asset for team Toyota. I'm sure we will return again as the automotive technology continues to evolve.

A
3 years ago

This is an excellent dealership. I would recommend...

This is an excellent dealership. I would recommend them to all of my friends and family. In fact, I already started doing so.

I was assisted by Bob Bamoradi, Fleet Manager, who reached out to me in response to my TrueCar query and quoted an excellent price. My comfort level with the price was backed by TrueCar as well as the fact that it was significantly lower than the price quoted to me by another dealership after five hours of negotiations. When I arrived at Toyota Carlsbad, Mr. Bamoradi was very patient with me and not even once rushed me into making impulsive decisions. I could comfortably sit in his office and do any additional research online if I felt that I needed to do so. Once again, I was very pleased by Mr. Bamoradi's patience and professionalism, especially knowing that I have quite a skeptical and anal personality. Also, when it was time for me to sign the contract, the finance manager, Tim Stamatelaky, treated me with the same level of candor and professionalism as Mr. Bamoradi.

Thank you, Toyota Carlsbad!

E
3 years ago

I had a great experience at Toyota Carlsbad. The p...

I had a great experience at Toyota Carlsbad. The process was straightforward and efficient. Juan, the salesperson I worked with, was knowledgeable and professional. He made sure the process went smoothly. Truman, the finance manager I worked with, was also helpful and took time to walk me through all the paperwork.

B
3 years ago

Toyota

Toyota
Really push to to find me a loan Awsome.
I'm very happy with them

A
3 years ago

Sam was helping me look at cars. He was awesome, f...

Sam was helping me look at cars. He was awesome, friendly, easy going and I felt no pressure what so ever. I ended up not finding the right car here however it was the best car shopping experience I ever had. Price was easily negotiated (no hassle or pushy managers were brought in, I only dealt with Sam) and only asked once if financing through them was what I wanted (it wasn't).
Again, best, most relaxed car shopping experience. If you shop here ask for Sam!

B
3 years ago

I had been looking for a Tacoma for a couple month...

I had been looking for a Tacoma for a couple months before I visited this place on Saturday to get one. This was the fourth dealerhip I visited, and it was my last ditch attempt to buy a Tacoma as my previous experiences with other dealerships in the area were so bad that I had to write bad business reviews first time in my lifetime...

I walked in and was greeted by JJ. You can't really fully escape from the sales process, but there were no crappy sales tactics that I had experienced in other dealerships before. JJ iterated multiple times that this was a family owned place and that could indeed be the reason why it was not that bad compared to other dealerships.

Toyota Carlsbad did not have the truck with the color I was looking for in their inventory. JJ instead showed me a fully loaded 2018 model monster that had just rolled off a trailer earlier that day. After a tough negotiation process (which I am surprised to say I enjoyed as well), I decided to purchase the truck. Lastly, I did not have anybody to drive my old car back to my place but JJ graciously offered to drive it back 25 miles on a Saturday night. Now, that's customer service.

If I ever decide to buy a Toyota again, I will not waste my time anywhere else. The only problem is how I am going to take my car to their service department as I live and work thirty minutes away.

K
3 years ago

Spent the afternoon buying a new 4Runner with my s...

Spent the afternoon buying a new 4Runner with my son and we were very fortunate to have Chase Manary as our sales representative. Chase was courteous and unintrusive, which made a usually stressful situation quite pleasant. I would definitely recommend Chase to my friends.

F
3 years ago

Franklin Cooley is an incredible salesperson. He ...

Franklin Cooley is an incredible salesperson. He made my buying experience easy and fun. I came in looking for an older 4RUNNER, and he was so helpful and found exactly what I was looking for.
I would recommend him to my family, friends and coworkers. As a matter of fact, I sent my daughter to him the next day, and she purchased a Nissan Rogue from him.

L
3 years ago

Amazing team

Amazing team
Thank you all
Very happy

I
3 years ago

Mauricio tabar the main man!!! Bought a 2012 camry...

Mauricio tabar the main man!!! Bought a 2012 camry then 2 yrs later traded it for a 2014 camry....great expierence with the main man...no hassle what so ever...gave me the great deal o wanted....great customer service!!!! Toyota carlsbad has one lucky agent to have in there team!!! Keep up the good work!!!

V
3 years ago

Toyota Carlsbad were rated high so even though I s...

Toyota Carlsbad were rated high so even though I stay in SanDiego I went all the way Carlsbad and as rated by others they are the BEST.

Thanks Duff and Omar, they allowed me to take my time and ensured my experience was best. They would answer all questions and suggest whats best suits you. Dont think twice if its Toyota its Carlsbad.

C
3 years ago

I am very glad I went to Toyota Carlsbad to get my...

I am very glad I went to Toyota Carlsbad to get my very first brand new car. Every car I had owned previously I had always bought used, and I was honestly pretty particular about buying a brand new one. I knew what I wanted and wasn't sure I'd be able to find it.
Emily made the experience almost effortless. Many thanks to Emily and all the staff at Toyota Carlsbad their help me getting me into my very first new car.

S
3 years ago

Toyota of Carlsbad was a great place to buy a car....

Toyota of Carlsbad was a great place to buy a car. Hassle free totally friendly and they gave me a great deal. I would recomend them to my grandma. Come here if you're looking for a toyota in San Diego. .

R
3 years ago

One of the worst waits I have ever experienced for...

One of the worst waits I have ever experienced for a one hour recall. I set up an 8AM appointment on a Saturday and was told that he appointment would be done within an hour. I waited patiently and after an hour asked about my car, they stated that it was in line to be worked on. 3 hours went by and the service adviser said they would take it in soon. They had me wait 6 hours before I received my vehicle back. This was the last time I decided to take my vehicle here. Toyota of Escondido has always treated me fairly without giving me empty promises or giving me a run around.

k
3 years ago

I had been researching a preowned toyota for about...

I had been researching a preowned toyota for about 8 months so I knew the market and my budget. A friend gave me Jeff Curtis name as a referral. I didn't know he was the head of the department. That said, he took my call, my specifications and my budget seriously. He made sure he met with me. I was paired with a Kristine Kaelin. It was a good match. She is a good listener, helpful with my concerns and easygoing. Kristine encouraged a third test drive and that drive made the sale. That car met my needs and handled well. It was a long process as buying a car is. That said, I wasn't just looking to buy a car but a person I could work with and Kristine definitely was that person. My budget had me getting a dependable Corolla but Kristine (and Jeff's) care made me think of coming back in a couple years.

T
3 years ago

John of Toyota Carlsbad was kind, friendly, not pu...

John of Toyota Carlsbad was kind, friendly, not pushy and even a little funny. I probably gave him a run for his money but nonetheless in the end I got what I wanted and that was a great car at a great price. For the most part we buy all our cars at Toyota Carlsbad.

V
3 years ago

Toyota Carlsbad is awesome this is my 7th vehicle ...

Toyota Carlsbad is awesome this is my 7th vehicle that. I purchased with them all my family drives a toyota now.
Martin Suarez and Adriana have always been so helpful this is my new truck!

E
3 years ago

Got there a little after twelve and i was out rifh...

Got there a little after twelve and i was out rifht away. When i walk in I wa approached by Jessica and rith away for me Cesar to help me with my needs. I was very please the way Cesar help me and made the easiest visit for the second time seen"s last time i was there. Im very happy the way i was service thumps up for all them.

R
3 years ago

Our experience with Duff was a pleasure from start...

Our experience with Duff was a pleasure from start to finish! He not only knew the car, but took the time needed to answer all of our questions. He was both professional and courteous.

All of the team members we dealt with were fantastic!!

We would definitely recommend Toyota Carlsbad!

R
3 years ago

Im a happy new owner of a 2018 Corolla. I would ...

Im a happy new owner of a 2018 Corolla. I would like to thank the exceptuonal assistance of Moe Elhabbal from Carlsbad Toyota. He made my car buying experience all worthwhile.

Last Sunday my uncle and aunt were car shopping all day. Their last stop was at your dealership. They were greeted by Moe E. Although they are not the buyer, Moe assisted them as if they were buying a car. He gave them options to share with me. My uncle was tired if driving and car shopping all day but Moe was so professional, funny and kind enough to do the worksheet for me.

Please extend my big thank you to Moe Elhabbal from a very satisfied customer. I will definitely recommend your company to my friends and relatives.

Sincerely,

Rhichelle Espiritu

I
3 years ago

More

V
3 years ago

Hands down the best car shopping experience I have...

Hands down the best car shopping experience I have ever had. Not only was the sales person attentive, informative but they also found the exact truck I was looking for. I highly recommend this dealership to anyone that wants to feel like they are getting he family treatment. Special mention to Mandy for going above and beyond with her time and patience. She helped us lock in the best rate and made the situation painless. We will definitely be back soon!

T
3 years ago

Went to Toyota Carlsbad to buy a used car for my d...

Went to Toyota Carlsbad to buy a used car for my daughter. Cindy was our salesperson, she was great. She listened to us and helped us pick out the perfect car with a great reduced price! Cindy walked us through the painless process with her humor and sweetness. We were very impressed with the experience.

A
3 years ago

Andre Duff Joy, he never fails to deliver an outst...

Andre Duff Joy, he never fails to deliver an outstanding and excellent customer service to our family and friends. If you are in need of a car with no BS, I would recommend this Toyota in the city of Carlsbad. Trust me, we got our 4th car from the same location and Duff Joy always made sure we'd leave the dealership happy and satisfied with a brand new car. Thanks again Toyota of Carlsbad!