kimberly robinson

Review of TOYOTA CARLSBAD

I had been researching a preowned toyota for about...

I had been researching a preowned toyota for about 8 months so I knew the market and my budget. A friend gave me Jeff Curtis name as a referral. I didn't know he was the head of the department. That said, he took my call, my specifications and my budget seriously. He made sure he met with me. I was paired with a Kristine Kaelin. It was a good match. She is a good listener, helpful with my concerns and easygoing. Kristine encouraged a third test drive and that drive made the sale. That car met my needs and handled well. It was a long process as buying a car is. That said, I wasn't just looking to buy a car but a person I could work with and Kristine definitely was that person. My budget had me getting a dependable Corolla but Kristine (and Jeff's) care made me think of coming back in a couple years.