3 years ago
As a +50 age group - past family member - I was no...
As a +50 age group - past family member - I was not very impressed with the changes in the zoo staff attitudes. As a younger parent I recall staff members willing to actually help people - offering advice - directions - and staff that genuinely seemed interested in helping people enjoy the experience. Fast forward 25 years - there was simply nobody that offered any advice other then 1 staff member just inside the gate. She was very polite and kind. I have nothing negative to say about any particular staff member but in whole the just seem to ignore you. Hello - people like being noticed - just a tip.
I also noticed - the huge drop in exhibits over the years, although there were food venues added to zoo over the year's - not one was open, no zoo mobile running, no Safari tours running, not even any way for a person to get a drink other then a few vending machines scattered around the zoo.
When did lack of people skills, methods of transportation and zero food and water take precedence over extremely high price of admission? It might be a good suggestion to tell people on the way in there's no food or water available, no transportation available, no kids facilities open, no rides open, reduced exhibits and yes you still have to pay full price to get in.
So overall - just disappointed. You've forgotten about the people factor and I believe the experience is now tainted for my family. Good luck with yours.