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T
3 years ago

Do yourself a huge favour to your career and do no...

Do yourself a huge favour to your career and do not work at this company. Read below which will help you know more:

1. The working conditions are unsafe and do not meet the expectations of the ministry of labour. During the winter, chemists were working under cold temperatures between 3-5 degrees Celsius. Management did not care to initiate fixing this until the ministry of labour got involved.

2.Fume hoods do not work and to avoid hearing the alarm indicating that ventilation is not properly working, management turns off the noise leaving chemists and pickers at a higher risk of inhalation of dangerous chemicals.

3.There is a reoccurring odour that has lasted for the past few years which has come to many of our knowledge of being a skunk. Management are aware of this and have left the poor skunk living above the labs without calling animal services to remove it. The smell spreads through the hallways and labs and chemists are forced to put on a respirator. If you don t care about toxic odours filling your workplace environment, then consider this animal that is being exposed to dangerous chemicals of which some are fatal if come in contact with.

4.There was a fatal chemical spill incident which took place a few months ago which was later discovered to be phosgene. This chemical is known to be fatal if inhaled. Chemists left the labs and waited for further instructions while they kept clear of the area. Managers were ordering their chemists to return to their work even in these dangerous conditions. People were not informed through a properly functional PA system that this fatal compound was phosgene, and there was no alarm to notify the building that there needed to be an evacuation. (Mind you, there are pregnant women in this company). Eventually the building was evacuated until the chemical spill was taken care of but some people went home because they didn t feel safe.

5.There are quarterly meetings held every few months to discuss updates and while each and every chemist feels that this company is not safe, underpays all it s employees, takes advantage and disrespects the safety of the staff, the CEO, Tony, and HR manager, Laura, make sure to remind the chemists at the meeting that it s their fault for working in unsafe conditions and that they should speak up. Well, many chemists have spoken up, and there is never anything done until matters are escalated by going directly to the ministry of labour.

6.Nobody is on your side, HR, the CEO, the department managers and the owners only care about making money and do not recognize the Academic credentials, skills, and talent that its employees attain. TRC underpays its employees in every single department. And with that, they aren t realizing that everyone hates the social environment at work, let alone the physical environment that lacks safety. If you think about working at this company, think first if the laughable compensation is worth putting yourself in danger to work for these people.

7.there is no growth in this company. People leave all the time because they realize soon enough that there is no future career developed from working at TRC. The turnover rate is ridiculously high. Employees are not happy. HR and the CEO don t care to fix that or improve the happiness and loyalty of their staff, so they are constantly losing valuable people.

8. None of the chemists or administrative people trust the HR manager. As much as you need HR to help you get through workplace issues, this company doesn t have a trustworthy HR manager so good luck resolving issues on your own until you land a better job.

9.If this review isn t enough to warn you to steer clear of this disappointing pharmaceutical company, then maybe looking at all the reviews together should convince you of the major points that have been made here.

H
3 years ago

We called the customer service for the help of an ...

We called the customer service for the help of an order placed two months ago. She refused to make any effort to speed up the process. Moreover, she rudely hang up the phone without providing further contact info.

V
3 years ago

I wish I could have given zero or negative stars.....

I wish I could have given zero or negative stars.... WORST CUSTOMER SERVICE... STUPID AND BRAINLESS PEOPLE WORK THERE.... I Placed an order for a chemical and I own the pharmacy so we needed for the patient's medication. After 3 days of placing order online no one called us back and so I called them back to check status of order. They asked for order and asked me to hold for 1 minute. After that the guy said SORRY WE CAN NOT PROCESS YOUR ORDER AS WE DO NOT SUPPLY TO RESIDENTIAL ADDRESS. I said I am owner of The Medicine Shoppe Pharmacy 377 and the pharmacy license number is 3043 and we are registered compounding and repackaging pharmacy. He replied " we checked on Google map and it shows the residence on so and that's why we can't." I said can you Alberta College of Pharmacy and check the address and pharmacy registration?" the guy said sorry and hung up......SO POOR.

E
3 years ago

This company is impossible to get in contact with ...

This company is impossible to get in contact with and did not ship items correctly. For over a month after I ordered an item, I was unable to get in contact with them via phone or email. After many emails, I was provided with a tracking number which showed that the item had been shipped to my university a month prior, but had only included the generic university address with not information specifying which specific building or lab the item was supposed to be delivered to. The shipping dock was forced to return the item to sender because I work at an institution with hundreds of labs and it would be impossible to identify where the item should go. I lost a month and a half waiting for this shipment, and then ended up spending slightly more to order from Sigma and received the item within a a few days. Order from another company if at all possible!

C
3 years ago

Ordered a reagent from TRC as part of my master's ...

Ordered a reagent from TRC as part of my master's degree. The building block for my total synthesis ended up beeing a cheaper and WRONG chemical, as their QC hadn't been done correctly and was constantly updated to us after we bought said product. As a result of this, I spent almost a year optimizing a synthesis which inevitably was bound to fail, since the reagent sold to us was a 40x more costly version of a cheaper one. Yup, I wasted a year of my life working on a synthesis which was doomed from the beginning. We eventually found out the culprit and ordered from another company.
Thanks TRC.

Y
3 years ago

Happy to have worked here met some nice people upp...

Happy to have worked here met some nice people upper management is " GREAT " they are doing a "SWELL JOB" would definitely "RECCOMEND"working at this company. Its ashamed tho that every year the number of employees keeps declining. I always wonder why everyone at the company doesn't like HR I mean they are trying there best even tho they force you to go to the Christmas party :) It was "FUN"

a
3 years ago

They sold me a chemical reagent that does not work...

They sold me a chemical reagent that does not work at all. I tried to call them to ask for a replacement.

After hearing what my problem was, they started to pretend that "the technical staff was in a meeting" or "the technical staff had left home", things like this. It took days until I could finally speak to the technical staff.

When I finally reached them, they were not interested to know the lot number of my faulty product. Instead, they just told me that "they would send no replacement or refund", and promised to "check the chemical data of the product" and call me within a few days. They never did.

I have never had such a bad experience before. Avoid this company at all cost.

O
3 years ago

they are super rude on the phone , their products ...

they are super rude on the phone , their products say store at freezer temp but they ship at room temp with no insulation or icepacks , have no information on stability or how long is it good for out of the freezer ,
worst customer service in existence

B
4 years ago

I place two orders a month ago. They have not be...

I place two orders a month ago. They have not been processed or any explanation given for why they haven't been processed. I have called, and nobody answers. I've left voice messages and emails and nobody seems to be home. Could be because of Covid-19? Possibly.

B
4 years ago

Attempted a second time to order an item from thei...

Attempted a second time to order an item from their catalog, They said that my business was a residential address and would not send it to me. I'm not sure how they determine whether your address is a business address or not. They lost me as a customer, though.

Toronto Research Chemicals

Toronto Research Chemicals

1.3