Our salesperson Sam was very knowledgeable, friend...
Our salesperson Sam was very knowledgeable, friendly and patient. She was able to answer all our questions and give some recommendations when needed. Outstanding shopping experience!
Our salesperson Sam was very knowledgeable, friendly and patient. She was able to answer all our questions and give some recommendations when needed. Outstanding shopping experience!
We had a great experience with our Lazy Boy salesperson, Kay, at your Evans, Ga location. She was very helpful in showing us the different recliners and helping us to find the 2 recliners that met our needs. Your product is superior and your staff is the best. I highly recommend you to all my friends.
Excellent, professional customer service! The gallery is well stocked with display items, and questions are answered thoroughly. The purchasing process is simple and every option is explained in detail. I don't like shopping, but this was a pleasant visit.
Linda was a great asset to my buying experience. I knew what I wanted and she directed me to the side of the store I should look. She checked on my sister and I, answered questions however she never hovered. My partner lives in Virginia and we are furnishing a house in SC also which can be difficult by phone, once the couch was picked out Linda was a trooper to help me pick out the perfect navy I wanted. I found the absolute compliment swatch for my throw pillows and our amazing couch was born. Linda worked hard on finding every discount for me and she was absolutely amazing. I would recommend her to anyone. I felt I was shopping with a friend not someone I met twenty minutes earlier. I can t wait to have my couch delivered and enjoy it for many years to come.
I was ready to give up on redecorating my home when I met Kaye Rainey at La-Z-Boy in Evans, Ga. Kaye patiently listened to my concerns, asked me lots of questions & then began to show me the products & services that La-Z-Boy has to offer. She brought Billie, the interior designer, to our home & together, we began putting together a plan for updating our home. My husband & I then joined Kaye & Billie to view their suggestions for furnishings & accessories that complimented the items we have accumulated over 45 years of marriage. The result is amazing! We LOVE our beautiful "new home"& we give all the credit to Kaye & Billie. They are the epitome of skill, professionalism, and genuine concern for the customer. We thank you, Kaye & Billie, for helping us bring our home into the 21st century. We look forward to working with you again in the future!
One added note, we were also extremely impressed with each of the men who delivered our furnishings/rugs. They were courteous, efficient, helpful & timely. What a combination!
Great job, La-Z-Boy!!
Excellent experience. Everyone was helpful and knowable about their products. The recliner will get a lot of use. Special thanks to Joe.
Excellent customer service. We were greeted at the door, the salesperson introduced herself (Linda Parker), and after a few questions, she said she d let us shop without her hovering . We appreciated that. She was very helpful, and knowledgeable. We picked out a beautiful sofa.
I m editing to say that we received our sofa, (it gorgeous) and decided to purchase another piece. We were cordially greeted again, and received the same wonderful service. I high recommend Lazyboy!
Just purchased a reclining sofa. The salesperson was extremely helpful and knowledgeable. Pleasant buying experience especially with the trade in savings. Highly recommend La-Z-Boy
I am awaiting for the experience to be fully over with getting my items delivered. The buying process was good. I did not feel rushed as I think I bounced from couch to couch the whole time. Thanks for the kindness.
Edited: This should have came way earlier. I recieved all my items within the appropriate time.
We purchased our 4th chair from LaZBoy for Christmas to replace the 15yr old chair that has seen its better days. We have always had a great experience when purchasing furniture from Charlie Creech.
We were greeted warmly when we entered the store and asked if they could help us with anything in particular. When we expressed what we were looking for, we were graciously taken to the area where our furniture was on display. The whole time we were there, our salesperson listened attentively and showed us all our options, including the option to finance our purchase if needed. We felt like valued customers and left believing that all our needs were met.
Very friendly sales people and very well up on their product!
La-Z-Boy recliners are the best, for my money, from past experience. However, being the quality product they are, I just wonder why this company has to resort to used car tactics to sell their furniture. Their furniture galleries are just for show, from my experience. I don't like being treated like I'm at a used-car lot when buying an item like this. And I was told to sign and/or initial a document in about 15 places, although I paid cash for the chair!!!! By the way, the older La-Z-boy recliner I already had is about 15 years old (still in great shape) and I bought it from the Wrightsboro Road La-Z-Boy Gallery. It also cost less than 1/3 the price of this new one. But I needed a wider recliner to sleep in because of my COPD.) After I purchased my Randell recliner, I checked the La-Z-Boy site and found the "basic" price of this chair to be $899. This was NOT the price I was given in the store. The fabric I chose was nothing special, but it was $400 MORE than the fabric furnished on the "basic" model. By the time La-Z-Boy Gallery had finished fleecing me, the price had risen to over $1,500. Even arm and headrest covers are not included in this ridiculous price. I WILL NEVER SPEND ANOTHER DIME WITH THIS OUTFIT, and I truly hope this expensive chair will last a few years till I finally expire with COPD, the reason for buying this chair in the first place. I need it for sleeping. I hope these people can sleep after fleecing me like that.
The furniture is high quality, the service is very dependable, the delivery guys were the BEST, but what makes this La-Z-Boy a 5 Star location is my design person, Linda Parker! She actually listens to my thoughts and helps me put together a grouping that I truly feel expresses my taste. She is comfortable steering me to the best choices for my lifestyle and my budget. She is the icing on the cake!!
Needed a recliner due to a car accident I was in and a couch or bed didn't cut it. In my la-z-boy I am able to sit comfortably and relax as I recuperate. Thank you for the fast service and outstanding product.
Tia was amazing throughout the process of choosing furniture. Returning several weeks after our initial visit, she not only remembered our names but also what we were originally interested in. The room designer (his name escapes me right now) was absolutely amazing and so extremely patient with us, as the like with Tia (she even moved around tables and rugs next to our pieces so we could invision it!!!). They made sure our furniture properly played into the configuration of our home and it legitimately felt like their first priority was our satisfaction- not to make a sale. I could not speak more highly of this location, Tia and the designer.
We were greeted immediately and Kaye listened to all our needs. She did not try to push anything and was so helpful with ideas. Once our selection was made she was very thorough in completing the sale and setting expectations regarding delivery. She also took time to explain how to maintain our purchase.
Excellent experience at LaZBoy.
Very knowledgeable staff, not pushy, very pleasant to work with.
I m not much on shopping. Actually can stand it. Been researching online for furniture and after visiting a friend and sitting on their new furniture, I walked into the store the very next day and bought one for myself. I was in and out of the store in 20 minutes.
The sales person that helped me was very professional. He took the extra time to make sure I was pleased with my order.
It was a great experience working with our Lazy Boy rep. They need to explain more detail about some of the products you recieving.
Professional, friendly, courteous staff. A pleasure to work with. (8/2015)
* I wanted to surprise my wife with another piece for our dining room, and Joe Mandarini was awesome to secure the item and have it delivered for Christmas. My wife was surprised and thrilled to have a place to display our China. (12/2018)
**Another great experience and we are very happy with how professional Joe Mandarini handled our requests and responded to our needs. I emailed Joe and he immediately went to work and was prepared when we arrived. Quick. Simple. Efficient. Effective. Awesome! (9/2019)
I was amazed at the different fit of the chairs to your body to get super comfortable. Endless options to get the chair you want. Definitely didn't have to settle and got the chair I wanted. I was in my construction clothes and wasn't turned away like I couldn't afford a chair or was too dirty to sit on the furniture. Great buying experience over all. Very well built solid chair.
Ms. Kristin Butler was our sales assistant and she far exceeded any expectations that we had. My husband is handicapped and I mistakenly left his walker at home in Aiken, SC. I looked at recliners but thought Joe should sit in it since it was for him. This very sweet person went and got a desk chair with wheels and arm rests and pushed it outside to bring my husband inside. She pushed him around to look at different chairs. We bought a leather recliner from her. I want to thank her again for her kindness to my husband and going above and beyond for her customers. She gets an A ++++ from us. We were so humbled by her pure from the heart kindness. I almost broke out in tears when she went and got him and she treated him with such kindness.
A visit that we won t forget. Thank you for having such a genuine do all I can for my customers employee.
Ruth was our salesperson, very knowledgeable about the furniture and spent a lot of time with us . She was very helpful to give us so many choices and options to choose from based on our needs.
Latasha was our sales consultant. She was extremely helpful, patient, and a joy to work with. The store was clean and welcoming. It was easy to look around and find just what we were looking for.
Purchased from Linda Parker over 10 years ago. She knows her products/business, she s the only person I will deal with. Still loving my previous purchases.
Kristen had very good customer service and was very patient trying to work out financing and helping me decide on the perfect chairs and fabric. Pleasant experience
Customer service was excellent. Two representatives worked tirelessly to ensure we were informed about our selections and understood the various options available to us. Nicely done greatly appreciated.
Sofa shopping for a gift to mom. I was assisted by Joe Mandarini; super nice guy. Joe is knowledgeable, and listens to as well as addresses the needs of the customer. Joe kept us up to date on delivery, and after delivery he reached out to follow up. Back in store a few weeks later to get a matching piece and received same stellar service. Joe Mandarini cares about his customers.