TimeClick - Hawkeye Technology LLC Reviews

This is a great software for small business. Great support from the IT department- I spoke with drew and he was great, fast and solved my issue

Tech support answered the phone immediately and walked me through the upgrade process. Went smoothly with no issues !

Drew in TimeClick support was great to work with. He was patient, knowledgeable, and understood exactly how to resolve my issue.

System works easy, Customer service always get back to you whenever you have questions. Had a computer issue and they were able to help me through it all very quickly. Overall good company!

I locked myself out of the software. They called me within 5 minutes and had me up and running in no time. They are straightforward, friendly and definitely Timely

Excellent customer service! I work for a large pediatric dental office that uses TimeClick and when an issue arises they are quick to help and very knowledgeable. This is a great service that I have recommend to several people and will continue to do so. Very satisfied customer!

Amazing at solving our problems quickly and efficiently!

I have used TimeClick in my office for over 15 years. Reliable program with excellent service. I have free time clock software with my office management software but prefer the reliability and service of TimeClick.

Our company has used TimeClick for several years and it has been great. Yesterday, we had a short power outage that caused our time click to stop working. I called tech support and they were able to quickly and efficiently fix the issue and explain what they did in the process.

Samantha in the support department helped me out this morning and was very helpful and patient with me!! Each encounter I have with any of the staff from TimeClick I am very pleased with. They have all been friendly, helpful & patient! Nothing negative to say!

WE HAVE 3 STORES WITH TIME CLICK . EXCELLENT CUSTOMER SERVICE. HIGHLY RECCOMENDED !!!!

Nice simple program with network capability. Support was also very easy to work with

Support staff is excellent and knows what they are doing. They are kind and competent.

Drew in tech support was very helpful in upgrading a client from a very old version of TimeClick to the newer version. We worked together and were able to get the database updated without too many issues.

I have always had great service with support! been using Timeclick for a few years now! Just wish it was on the Cloud, someday maybe

Hawkeye Technology is constantly trying to improve their software to meet the needs of their customers. They go above and beyond expectations.

Drew from TimeClick assisted me with moving a client database over to a new server and getting the software setup and re-registered. Drew was very helpful and professional. The software made it very easy to get done. Would recommend TimeClick for any small business looking for a time tracking solution!

I worked with Samantha, and she is a Rock Star. She helped me resolve my issues that I was having. She was very friendly and helpful, and was the real MVP of the issue. Thanks again Samantha :)

Our business has used Timeclick for years. The software is reliable, the customer service is efficient and always helpful.

Needed support for TimeClick again and used the chat feature for support. Chatted with Dax. He literally solved my problem within a few minutes! He's the best! All the support tech's at TimeClick are awesome! I highly recommend this product and all of the other products Hawkeye Technology has developed. Thanks again Dax!

Excellent customer service; patient and thorough on explaining each step; quick response time
Highly recommend

Always super happy with customer support! They always know what I need when I call, and the problems are solved immediately.

Drew walked me through the update process. Thank you for all your help!

Timeclick is great and so easy to use! Grant is also great and easy to work with. He takes the time to help us with anything we need.

TimeClick has made things so much easier with our payroll. The best part was Clayson's attention to customer-service and detail. His patient and understanding attitude about helping with any questions or concerns I may have about the 4 systems we purchased is the icing on the cake! TimeClick was a great purchase.

Drew was outstanding and walked me through my issue quickly and very polite. Keep up the good service! Appreciate it

Fantastic and easy to use program; but what supersedes the software is there Customer Service!! They are very helpful, are quick to provide solutions and are available at all times of the day.
Steve - Rayne Plumbing & Sewer Service, Inc.

Dax was very helpful in getting our software upgraded to the new version.

Always friendly and helpful! Take care of any problems right away :)

I updated to the newest version about 1 week ago and when I tried to print a customized report, I ran into a little snag. I contacted Tech Support and spoke to Dax. He was clearly concerned about finding out why I couldn't print the report. He was able to remotely connect to my computer (after my authorization) and look at the files. He discovered it was due to an unusual method I was using to assign employee numbers. They quickly created a fix and had me up and running again in a little over an hour. I have NEVER had a programing issue fixed this quickly in my life. Great, FAST service.

TimeClick was very helpful in providing me the details I needed to install program on multiple workstations. Customer service was top notch. Thank you!

By far, the best technical support I have ever received from any company. The agents were knowledgeable and tireless in resolving my issues.

Dax was great, guide me through my update pretty quick, been using Timeclick for 4 years, easy and reliable software backed up by an amazing customer service!

I appreciate this service so much. I loved his personality and he fixed our problem in a matter of no time. Might be weird, but I enjoyed my call with him. You could tell that he knew what he was doing and didn't even get stressed. Thank you again for taking the time to help me and fix our program. Rachel

Support team is super awesome to work with; they are always quick to solve any issue I have and are very professional and knowledgeable about their software. TimeClick is a great payroll software and they keep it updated and moving forward to fit the needs of clients.

This program saves so much time it pays for itself. After having an issue do to power surges Tech Support was awesome and fixed the issue.

Best over all customer support. Easy to use, allows accurate tracking to manage paid time, hours, and scheduling. I would recommend this software to anyone.

The service was fast and I was back up and running in no time. I recommend Timeclick for anyone in need of an excellent and reliable time attendance system. Drew in customer support is always cordial and resolves my issues quickly.

Time click was extremely helpful in their technical support. Grant walked us through each step to fix our system at The Little Gym of SE Tulsa.

This is truly a great company with excellent customer support! They recently fixed my time click program at no charge even though I did not have a service contract ! Many thanks to them. Steve K.

TimeClick is great! simple and easy to use. Great customer service - they just take time to listen so we can get to a resolution. Great at response time.

Fast support, and answered my question perfectly! Thanks!

I called in for a problem we were having with Time Click. Dax helped me and he was wonderful. Very friendly and helpful. Great service!

Great tech support!! Very fast and accurate . Thank you !!

Kyle was VERY helpful in getting us back up and running after a server crash. Also he gave some tips to help things going forward. Great service!

Great Customer service & patience. Fast and easy support!!