Allianz Argentina Cía de Seguros SA Reviews

They take a long time to solve the problems because I had to call the insurer x that I had no calls on their part at any time I would like if they could solve the issue of quick replacement because I have the car on the street thanks

Three times I had different problems with minor shocks and they never solved anything

Excellent attention. For both producers and insured. Impeccable place and excellent attention of employees.

The assistance provided by this Company was a disaster, we always had La Caja, but we changed cars, we had to make a loan, which this company indicated.
We are two older people, we called to get the sinistro number, and they were passing the phone from one to the other.
I lost all tomorrow just for this.
I do not want to imagine or what it would be to call a crane.

Immense building for this insurance company, good attention. In the center

I am going to the insurance to which I am enrolled in Marcos Paz, prov, Bs. So, exactly 3 months ago, it happened on December 24 of last year, in the early morning on Sarmiento street corner Alsina I collided with a Sudan, my car, a Celtic Chevrolet, I beat VT V, on 25 February, I ask, if I pay my taxes, they debit me monthly without knowing how much and when they increase, what are my rights?

Last month before going on a trip, check with the Android application that my documentation was online and available. I could not access. Some time ago Allianz with the proposal to save a square meter of missionary forest encouraged me to always handle myself with documentation in digital format, which I did. When I return from travel I call, to see what the problem was. They told me they didn't know but they assured me that my insurance was current and up to date. Several calls and emails later did not answer me, only promising me that they would call me urgently when they knew something, but the days went by and I still had no news. The following month, when the summary of the card from which this insurance was debited arrives, the corresponding charge was not made. I call again, and at the insistence they tell me that I had no insurance since October 5. Despite that they had told me otherwise on several occasions, and they sent me documentation by mail, not in force of course, so that I would remain calm. Nor did they comply with the clause of the contract that specifies that in the event of termination, the insured must be given a 15-day notice. And they didn't explain to me after so many calls why they proceeded that way. They just tell me to wait, and they don't know what happened. I clarify that I am already doing the process in defense of the consumer to resolve this conflict. And I'm going to publish it as soon as I can, until someone from the company gives me an answer as to why they did what they did. After being six years insured there, I must say that Allianz was a big disappointment.

Bad attention! Nothing recommendable
It took 3 weeks to replace a wheel that was stolen and not delivered to you completely.
I had a loss in August of 2018 and until now I could not solve it, they give you a thousand laps despite the fact that I pay insurance against all risks.
I do not recommend them at all, even if you make many claims it is the same. You stress and to them the only thing that interests you is to charge the monthly fee.

I have my home insured. Theft, fire, household electors, etc. I suffered a broken LCD and the response was spectacular. At 48 hours the technician visited my house, removed the device, gave me the verdict that the equipment was no longer useful. In about a week total I had a purchase order for a new LCD. It exceeded my expectations. I only contacted the producer once. Congratulations !

A company like people, excellent service and response to any problem

They did not give me the corresponding tire, alluding to the fact that that model was no longer manufactured, which I verified by calling a dealer and they had

My partner has been waiting for the tow truck for 6 hours and it doesn't arrive! malisimoo

The best insurance that can be hired, total tranquility

Very rude the operator who answered my call, her name is Milca.

Allianz Argentina is one of the largest private insurers in Argentina. The headquarters building is magnificent, and it has been conditioned to run the entire company there.

45 days that I was robbed having the worst moment of my life or happy with the mails; at the same time of impolite rudeness!

I had to attend personally because they never answered by phone. It is in a good location for transport issues.

The world's number 1 insurance company. I recommend it!!!

A SCAM, plain and simple! He had contracted home insurance with coverage on the house and appliances, hail damage coverage, civil liability, etc.
A hail storm destroyed the external units of two air conditioning units, and they sent me a letter document saying that THE RISK FOR GRANIZO DOES NOT CONEMPLATE GOODS TO FREE AIR! (???)
CRIMES !!!

They automatically renew me but they don't send me the auto policy and to top it off I get renewals with franchise applications that when my wife's contract the insurance was not included, I declare that the vehicle is in her name, and by insurance superintendence of the Nation this CIA, is about to leave the COUNTRY decreeing bankruptcy, SOMEONE KNOWS IF IT IS TRUE.-

Very reliable, I spent three years with them and they always responded, Unfortunately they stole my car, they paid me and without a doubt I re-hired them as soon as I bought another vehicle

Excellent service quality and price in PVC profiles

The attention is good but they still did not take charge of the incident that happened 3mcs ago or called

Today, Sunday, September 22, more than 3 hours ago we are waiting for a crane on the side of Route 9 to take us to the city of Baradero. We are with our daughter. They already told us that the girl cannot travel on the crane and that we will have to pay a remis to our house. It is a joke the service of Allianz, shameful. From the callcenter we were told that maximum was 120 minutes of waiting. Bad attention on everything. I do not recommend it at all.

Almost 10 years with full third party insurance. The only time I had to use it because they hit me was the worst thing that could happen to me, the attention was disastrous, the worst and that they charge a fortune. I changed to another. The worst insurance that I hired and they sell it to you like first!

A disaster, more than 4 months ago I was shocked by an insured and I'm still waiting, very bad !!!!!

An ideal working environment
Serious work in a great atmosphere. Modern facilities.

It was very good company until I had my first accident, 6 months ago that I am waiting for them to finish fixing my vehicle, they continue to charge me for the insurance even though I cannot use my car and pretend that we get the spare parts! Lousy!

Excellent place and personalized attention. A thousand stars for them

Nice building Very badly organized the reception of procedures and everyone standing waiting

Do not contract through the producer ALBERTO VICENTE. He is a violent and aggressive person. The policy made me wrong, which caused me to want to charge double my franchise. Not only did she wash her hands but she yelled at me over the phone specifying that she was yelling at me for being a young woman. And he even threatened me.
Regarding the company, although it is first class, I did not have a good experience. Many errors, poor telephone service, months to send spare parts and to answer questions.

I can never communicate with a representative .. Attention is void.

Very backward it takes a long time to solve problem

10 points attention. I was a 3rd for a crash. And all the process is done via mail.

This leading company in the insurance market and number one company in Europe is to have as a concrete option when making property or life insurance with highly trained personnel
The service in claims is excellent and the coverage very complete
Do not stop asking for a budget to be able to access one of the best companies in the Argentine market
I recommend it without a doubt !!

They do not answer the phones or answer the emails. A complete lack of respect. A disaster.

Customer service is NOT good.
We had an accident with the water heater yesterday at 8pm. and have not yet arrived home (it's 2:45 p.m. the next day).
Home insurance does not work.

The truth is that since I bought the car until today (4 years), I had to call them 10 times. Out of 10, I think 2 gave me the answer I expected. The drop that overflowed the glass, was the last loss with a third, in which the insurer of the third rejected the loss for inconsistency between the first budget I sent them and the amount of the letter document that they asked me to issue Allianz. In short, the shock settlement I have to pay for it (they are $ 20,000). The truth, a great disappointment this insurer of which so many fill their mouth speaking well. I do not recommend it, but not at all.

They are a company disaster, they put a lot of buts and excuses to pay the claims .... they work in coexistence with workshops that do not meet the qualities of completion of work .... if they tell you that you can choose the workshop IT IS A BAD LIE AND A CHEATED.
Do not be fooled...

Hi Alianz you are forgetting to contact me DZH 268 quality control, I hope your contact.

The worst insurance experience I had. Lack of efficiency in the answers. Lies between provider and insurer. They do not take care of the totality of the theft. They leave a lot to be desired.

Excellent insurance company for quality of care, coverage and solvency.

A disaster attention, needed towing service, a battery charge and they never answered the phones, a shame ,. It will be necessary to change the insurance company. Zurich for example is much better and cheaper