Thomas McGee, L.C. Reviews

This company is great! I was in a bad situation. They were patient and professional. Worked out the situation in a timely matter and built a positive relationship with me and my family.

They did a great job helping us with our first homeowners insurance! Cami is amazing to work with, she explained everything and we felt very comfortable with their policy.

Barclay Beekman was very unprofessional, unempathetic, rude, & condescending. I hope that isn't how the entire firm is but so far I've had a very bad experience communicating with the company via Mr. Beekman.

I am an employee at this company, and I can attest to this being an ethical insurance agency that is working to make each business and person insured through McGee better and stronger through risk management. Their mission is to Serve First, and their staff is able to provide excellent customer service to meet insurance needs and fill coverage gaps.

Thomas McGee's customer service is by far best I have experienced. They have always been friendly, knowledgeable, and quick to respond to my emails and voicemails. I feel that I am in good hands.

Tiffany was very helpful patient, and understanding.

Professional and thorough. Just what you need in an agent.

The company has no integrity when it comes to families and their livelihood..

This company good. It was a misunderstanding. They worked everything out to my satisfaction. They are good with me.

Matt Moylan provided the best service interaction of all of the investment insurance option that I vetted for my property! He was comprehensive, kind, and patient. I ultimately decided to work with him, using an insurance option that he found for my property.

Horrible insurance firm! Make sure you get a lawyer from the beginning & if Brittany Rawls is your claim adjuster get a new one immediately!!!!

Our Broker was outstanding. He saw, and EXPLAINED to me things that I would benefit from in the long term and near future. He ensured that all items were fully understood before moving forward. Working together with him, we found additional benefits and discounts I could use for the rest of my home simultaneously. Without Matt and the Thomas McGee Group, I would not be in such good state as I am currently. Thanks to Matt and this team!

Tim is great! I would recommend to everyone. He has multiple providers that he can use to compare rates. I actually got more insurance for less money, crazy right!!

Matt was awesome to work with, especially as an investor who had properties in more than one state. He was very knowledge and extremely response looking at ways to save me money and get me better coverage.

Matt Moylan worked to consolidate my home owner s insurance for 8 rental properties into one simple renewal date. He did so professionally, expediently, and he was also able to get me very good rates for better coverage. Matt was prompt with all responses to me emails giving detailed answers to all my questions. I would highly recommend his services.

Receptionists get five stars Amber was very friendly & helpful. However, the company overall would get negative stars if possible. My home basically became the city sewer main twice in 1 week. The city claimed liability & jumped into action as soon as issue was determined. My homeowner s insurance adjustor was here within 1 hour of calling & a disaster clean company was here within an hour after that. Thomas McGee has already paid my homeowner s insurance company for subrogation on damages incurred during 1st flood. Today is 169 days since this happened & I m still not paid for the second flood. Ms. Sherman, the Thomas McGee adjustor hired a different adjustor who reassigned to another adjustor who subbed it out to yet another adjustor. By the time all of that happened it was 5 weeks before an adjustor stepped on my property. Ms. Sherman doesn t respond timely-multiple times I had to send emails requesting a response after up to 9 days had passed. She has lied more than once. Her stall tactics are infuriating. One was over sheetrock repair she refused to pay stating it was paid in 1st claim by my homeowner s insurance. This was incorrect-when I asked her to tell me where she saw that on the paperwork she said were it says vanity. Sheetrock & vanity are two very different things & I believe was nothing more than a very bad stalling tactic! Eventually she agreed to pay for the repair but this is the type of nonsense I have dealt with from day 1! Day 147 I emailed Ms. Sherman with questions. Day 155 emailed for response. Day 156 I finally began calling Thomas McGee in attempt to speak with someone who could help me due to lack of communication from Ms. Sherman. I left a voicemail for a Mr. Fuchs. Day 157 no returned call-I left voicemail for Mr. Robinson (Ms. Sherman s supervisor). Day 158 still no response from anyone. I left another voicemail for Mr. Robinson & then spoke with a receptionist & demanded to talk with someone so she put me through to a Mr. Thurston (another adjustor) who answered very rude & remained that way the entire conversation - I was frustrated & told him that speaking with him was a waste of time & to please transfer me back to Amber (the amazingly kind receptionist). He refused & told me in a very nasty attitude that someone would call me back. When I asked who he got even nastier & said Ms. Sherman, Mr. Robinson or someone. NOT ONE OF THESE PEOPLE I MENTIONED EVER RETURNED A CALL! Day 161 I was able to reach Mr. Jenesick who was kind but not the correct person & referred me to Mr. Reasoner who is the boss to everyone mentioned above. I left a voicemail-You guessed it- NO RETURN CALL. I finally found a number for the actual insurance company & explained the situation. A very kind lady told me the Director of Risk Coverage would call me back. Day 162 (Tuesday, July 31, 2018) she called me -apologized & was very kind & we were able to come to an agreement. She went to her CEO for approval & called me back THAT DAY saying she emailed Ms. Sherman telling her to pay me & that Ms. Sherman would cut my check on Thursday & I should have it by Monday. Day 169 (Tuesday) I receive email from Ms. Sherman requesting I print, notarize & return release form & then she would cut me a check. After all the nonsense & being forced to get insurance company involved it still took a full week for her to send that email! I am beyond disappointed by the lack of communication & stall tactics I have encountered! When people are dealing with a catastrophe the last thing needed is ugliness & runaround! In my opinion Thomas McGee Group lacks ethical & moral standards & has zero compassion or empathy. Someone suffering loss at no fault of their own should never be treated this way! It s disheartening & a horrible reflection upon the company as a whole!

We just purchased our second home and TMG helped us find the best home and auto bundle with an extremely quick turnaround. The entire process was very easy.

Matt is excellent to work with and quick to respond! Highly recommend his services.

We are actively working to find a resolution looking to have a positive outcome

We have been with Thomas McGee for 29 of our 30 years in business. They are very attentive and responsive for all of our commercial insurance and bonding needs.

Really positive experience with them. Was told I needed to acquire renters insurance for my new place and wasn't really sure where to start but they took care of everything in a super quick and efficient manner. Great communication too, they care. Would for sure recommend.

Although I did not end up purchasing insurance for my rental property through Thomas McGee Group, the agent I worked with, Matt, was very helpful in providing a quote for me. He did a great job of breaking down the costs and explaining everything in detail. I would recommend checking them out!

In general, this is a poor company to work with, and I full recommend you avoid at all costs, unless there is no other choice. In dealing with them, I recommend you ask for everything up front, and play your cards as close to the vest as possible. They do not negotiate in good faith.

They were precise in getting back reimbursed. money Thank you! Merry Christmas