The York Dungeon, Merlin Entertainments Reviews

Great fun for adults and kids staff that work there are great good day out

Great experience, excellent value for money , actors gave 100% the hole family loved it, highly recommended.

Great, scary, jumptastic, really enjoyed it, easy to find

The actors are brilliant. They really brought the tour to life and would recommend to anyone except small children or those afraid of the dark

Love visiting this place. Do think they need to think of a better strategy when it comes to picking people as it gets boring when they all pick the same person :/

As I am in a wheelchair, we were encouraged to book ahead but this was not possible as the phone lines were busy. We arrived on the day but were told to return in an hour as there was already a wheelchair user on the tour.

Once the tour began, we thoroughly enjoyed it. It is quite comical and entertaining, and the darkness and anticipation of the unknown increases the scare-factor.

All in all, a great way to spend the afternoon. I thoroughly recommend it.

Totally awesome place. Live actors, great entertainment, worth every penny.

Best screams and laughs I've ever had. Actors absolutely fantastic and dedicated to their roles. Definitely will be coming back and bringing all the family..worth every penny spent.

Great history. Very similar to all the other dungeon tours. Was fun to take my in laws through from australia

Great fun for kids and adults! Visited with my girlfriend at the time and really enjoyed the history, characters and scenes. A truly authentic experience of York's history.

I think it was very scary, even for someone who is into the gory kind of things. I was asked to hold and sit in a soaking wet chair made up of what looked like red food colouring which wasn't pleasant. Overall it was a good mix of story but it doesn't flow very well and most of the time you aren't directed where to go, so you have to find your own way which our group found very misleading and then frustrating.

The entrance is expensive but it is worth spending some time with them

Great entertainment, great day out, not suitable for disabled people. My mum couldn't park her mobility scooter and had to sit in the cold waiting for us, which i thought she was in the cafe, but the cafe across is the pits, unfriendly needs updating, chair uncomfortable, people coming in and walking out. So, york dungeon should have a word! Not all grandparents want to go in your attraction with the kids and sit outside in the cold.

Great dungeon with some scenes better than its counterparts, only downside is that it was slightly shorter than advertised

Always have a good laugh whilst I m here. The staff and crew are good at what they do.
If you re ever in York. Drop by!!

Really good attraction especially your children. The tour is interesting and exciting but can be scary for some.

A journey through York's history with some brilliant actor's interacting with the public,highly recommended !!!

Good fun but preferred it years ago with the many scenes of how they would torture bad guys, rather than the actors they have this time round.

A great outing. I recommend booking online for the best price tickets and shorter queues.
My year old loved it but she understood it was all pretend and trying to be scary, some older children were scared when we visited so judge it on your own child. If they are nervous and scare easily it might not be for them.

An interesting and fun experience, but perhaps a bit pricey for what it is.

It was fun, albeit a bit scary at times, and quite educational. What more could you ask for from a dungeon tour??

A thoroughly enjoyable experience. Hats off to everyone involved. Great interplay and historical facts.

Great time for adults or children, takes about an hour to get round the whole thing. Some pretty cool merchandise at the end.

Very entertaining and at times very scary, but in a good way! Not cheap but worth it and there are special deals if you check the website

Outstanding. Much better than I expected. The staff are just brilliant.

Have been here before but over 20 years ago so very different now.make your way round to different rooms each with a different actor in costume to entertain you...on paying at the door was a bit surprised at cost but thought after our tour was great value for money. Highly recommend..actors were all great and very professional...

Decent fun, a little pricey - worth it if with kids

Really liked it, been to all of the other dungeon attractions in the UK so dispite this one being the closest to home it's the last one I visit. Happy to say it's a good solid experience and didn't let its self down. Good mix of experiences from the slightly scary to the funny. Thankfully I didn't get picked for any audience participation but its all done in good humour. The actors were really good, all in all well worth a visit.

Absolutely brilliant attraction, we bought discounted tickets from The Potions Cauldron in the Shambles and it was fantastic value for money! Loved every second, perfect for grown ups and children alike! Would definitely recommend visiting if you're in York.

Fantastic Place,It is nice space for to go with nippers,georguos the York minister.

What great acting.
My 3 children and myself visited today 31 May 2016. With trepidation we entered the building. What a sight pitch darkness. We were sat waiting about 10 minutes for our tour to start. As the tension built in the darkness my boy wanted to leave.
As the tour got underway what fun we enjoyed as I was locked in the cell my children thought it was hilarious.
The acting was brilliant and really bought history to life.
Thanks to all the actors for a great visit although the admission price is steep for a family we thoroughly enjoyed it.

Very impressed with this from start to finish, I booked online and got a discount. All staff are very helpful and professional. All the experiences were very well done. Would visit again.

Great fun ... Lovely mix of humour and schlock horror. The actors are engaging and enthusiastic and the lovely shop staff go out their way to help

Great experience, however, I found that it did drag on a bit towards the end of the show. A must if you have been to any other dungeons in the UK.

Fantastic day out little one really enjoyed it, shes 10 however I believe younger children do get rather scared

Fantastic experience. Perhaps the best 75 minute tour in York. Maybe a little scary for young ones or even oldies. A must visit.

Very hard to rate as we went during covid. I think in normal times it would have been 5* however I felt things were missed out and we got less for our money. Still good just not amazing.

Absolutely fantastic. All of the staffs characters are brilliant. 100% worth a visit if you have the time

Great fun, professional staff playing characters you meet as you are guided round in small groups. Great effects and even interaction if you are chosen. Opportunity for photo memorabilia at the end.

Fantastic experience really enjoyed every minute of it, for 1hr and 30mins or near it was worth every penny.

What can I say had a great time staff lovely, kind and very helpful. The tour is so much fun. Definately worth the visit.

Overpriced for the experience. Mildly scary and I scare easily. The tour was far more about giving historical facts rather than entertaining. However, the staff five out a good go, but pretty disappointing overall.

Fantastic experience. The actors really make history come alive and peak your interest.

Is a good experience for little ones to see what its like in the past the actors was spot on but it isnt for me

This was great fun and some genuine jumps and laughs.

Brilliant performances made this an interactive and entertaining experience. Slightly expensive for me, but still fun.

Excellent experience with our kids and they loved it to. Will return at night for the 18+ experience.

Fun place, be prepared to interact with the characters

Fantastic attraction great learning experience also highly recommend this place fantastic place to visit especially if your into your history

Quite simply the best day out with/for the kids in a long time.

We loved the dungeon, the staff are really great at bringing you into the spirit of the tour, very informative as well as a few scares during the visit. My 9 year old was very jumpy at parts :)

Great show. Actors were entertaining and it was great watching people get pulled from the audience and getting involved (myself included). The whole experience was about 90 minutes long and worth the money spent

Thoroughly enjoyed it. Great experience, good actors, and had the misses jumping a few times.