The Stratosphere Hotel Casino Tower

The Stratosphere Hotel Casino Tower Review

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j
3 years ago

It's an older Las Vegas casino, the rooms are good...

It's an older Las Vegas casino, the rooms are good for the price. Not far from the Sahara monorail station. Family friendly lite, with the roller-coaster on the top of the stratosphere and a few other high adrenaline attractions.

P
3 years ago

What an amazing evening. Joel from Lansing Michig...

What an amazing evening. Joel from Lansing Michigan was our waiter and he was FAN-TAS-TIC and everyone to the manager Anthony want to ensure a wonderful is had and they clearly accomplished their goal. Highly (see what I did there?) recommend!

l
3 years ago

It rained the entire 5 days we were there. There w...

It rained the entire 5 days we were there. There was so much to do in the hotel that we rarely ventured outside of it. Worked out perfectly since we had no idea what the weather would be like when we booked.

C
3 years ago

it's good....but don't get to the top cause you'll...

it's good....but don't get to the top cause you'll feel the tower moving the hotel. And the hotel rooms will be dirty cause the house ladies don't clean right. So I give them a 3....I wish I can give them a zero.

A
3 years ago

Clean simple not too expensive not luxurious but t...

Clean simple not too expensive not luxurious but they have a/c flat screen TV a safe for your valuables i got a room with two queen beds and little table, closet with hangers a iron & ironing board, mirrors & lamps and 4 drawers a desk & a chair decent room

R
3 years ago

Really like this type of hotel. Very recommended f...

Really like this type of hotel. Very recommended for any people that want to pass a good days in family, or with friends for a good party.

The views in the restaurant is literally impossible to forget the views, because when you eat once, you need to eat every day here ;)

And have a good swimming pool and height game attraction. We go with our family, but ipf this year can come again, i really like it

Thankss you very much for your services and keep going.

W
3 years ago

For the price you pay you get a pretty good value....

For the price you pay you get a pretty good value. The casino and restaurants are renovated. the small mall had all the amenities you may need for the trip. The only knock against them is the hotel/rooms because the hallways were a bit dirty and the rooms seemed dated and dark. Otherwise it was a fun experience!

S
3 years ago

So far, our first day at the Stratosphere Hotel ...

So far, our first day at the Stratosphere Hotel is good. First good impression! Later on, we'll be visiting the Casino and Tower. Based on the sighting, we have high expectations. I'll be updating more info after our nap .

--> 1st day: We got familiar with the Stratosphere Hotel map so we don't get lost inside and waste time .

--> 2nd day: We worked out at the Fitness Center on the 2nd floor. Next, we went to Elation Pool on the 8th floor which has 3 hot tubs and large swimming pool. A few lounge-style canopy rooms are available. A bar is also across from the pool. Plenty of seating available. Summer temperature is preferable and better to really enjoy all of this.

--> 3rd day: We rode the red Big Bus Hop-On Hop-Off bus to Circus Circus , High Roller where transfer to another but smaller bus . Next, it stopped at Excalibur Hotel . Then, it stopped at the MGM Grand Hotel (green building).

--> 4th day: It's today January 26th, 2018. I had a good workout at the gym...

--> 5th day: Is our birthday celebration. I made a reservation at the 109th floor restaurant .

--> 6th day:

*****************************************

- Noticeable from moving traffic.
- FREE public parking for customers.
- Wheelchair accessible entrance.

- Welcoming and friendly staff. Robin was very helpful and gave us a few pointers. He's very willing and excited to guide us around.

- Casino machines are in the entrance lobby. Registration desk is to the right as well as the Cashier.

- Starbucks and McDonald's are conveniently located in the hotel on the 2nd floor.

- Welcome to Las Vegas Gift Shop is located across the gym.

*****************************************

Standard Room w/ 2 queen beds on 19th floor includes:
- 32" Panasonic LCD .
- Dresser and mirror.
- Central A/C and Heat system.
- Hairdryer by the sink.
- Ironing board and iron.
- Smoke alarm detector.
- Room incandescent lights flicker when turning on.

- No mini-fridge.
- No microwave.

*****************************************

Hotel amenities:
- FREE Wi-Fi.
- FREE Boarding Pass check-in Internet access.
- Fitness center or gym .
- Spa .
- Hot tub on the 8th floor via the Elation Pool.
- Swimming pool on the 8th floor.
- Outdoor pool .
- Room service.
- Pet-friendly.
- Kid- friendly.
- Bar .
- Restaurants .

*****************************************

Casino:
- Poker tables are all over place.
- Gambling machines are everywhere.
- Play and gamble till you run out of money!
- ATM style card available for purchase.
- Add funds to your card to play.

Tower activities:
- Top of the World Observation Deck 108th and 109th floors.
- Skyjump.
- Insane rides.
- Air bar on the 107th floor.
- Restaurant on the 106th floor.

*****************************************

While checking-in today (1st day) at the registration counter, I've brought it to the attention of the teller that previous customers have complained about a few hotel bathtubs were clogged and the water was backed up and travelers were held responsible and penalized by charging their credit cards on file. And she replied that if a customer did leave the water running, then after an initial investigated has been conducted, the hotel room occupant's card would be charged for the damages.

***And I did observe the water taking longer than usual to completely drain, about 1 - 2 minutes top.

K
3 years ago

The restaurants were all very good but the room it...

The restaurants were all very good but the room itself.... horrible. No fridge no microwave no headboards tiny tiny bathroom with mold. Absolutely disgusting. And I had to pay a resort fee!! Like seriously? Huge disappointment

M
3 years ago

I stayed here as a local and they made it difficul...

I stayed here as a local and they made it difficult in alot of small irritating ways, not treated as guests. So the front desk told me that I didn't need the coupon to the skypod that I could just give them the room number which wasn't true, I got to the box office they said I needed the coupon so I had to walk back and forth trying to get it figured out waiting back in line, than at the pool there is no shade they intentionally put the lounge chairs out in the sun, so logically I move them out of the sun a few feet causing no harm and they made us put them back in the hot sun. I mean this place makes sure they make things just a little harder on you very step of the way. Ugh.....

V
3 years ago

The hotel is beautiful and I love the many shops, ...

The hotel is beautiful and I love the many shops, restaurants and clubs. Buffet was good for dinner, brunch there is pricey $$$ I don't eat that much Surrounding area is okay, many homeless people. They were working to clear the area. Many said the shelters were not safe. They will be fined and ticketed if they don't comply, new city ordinance.

M
3 years ago

Very nice hotel. This hotel is of the strip and si...

Very nice hotel. This hotel is of the strip and sits alone. But you will not be disappointed. This hotel has everything you'll need if you don't want to leave to go out.
This will be my hotel of choice when coming to Vegas

R
3 years ago

I would totally give this 5 stars, but I just wish...

I would totally give this 5 stars, but I just wish they had plant based options. It's very disappointing eating at a high end restaurant with clients and have to eat a plate of mushrooms. It's 2020 get with it.

C
3 years ago

This is a nice place to come to have a good time. ...

This is a nice place to come to have a good time. Always great to go up to the top and relax. There are comedy shows, etc to relax and enjoy your night. My only complaint is the parking. The spots are tiny. Not much room to turn or drive thru it. Always hope no one comes towards me when I'm looking for a spot.
Side note, to get to the casino, make sure you get off on the 3rd floor, not the 1st.

M
3 years ago

Well hotel is ok. Rooms are old and dated kinda. O...

Well hotel is ok. Rooms are old and dated kinda. Outlets are worn out wont even hold a plug in the walls. Internet hasn't worked yet and pretty sure they have a blocker to block cell phone data. TV doesn't work called front desk. Day 2 no tv still. Other than that it's ok.

M
3 years ago

Nice hotel, big rooms. In the lobby, there are dif...

Nice hotel, big rooms. In the lobby, there are different kinds of slots. So People Come and play there. I stayed at 22th floor and a was nice. Breakfast was not included but there is Starbucks so we did our Breakfast there. Definitely recommended.

C
3 years ago

Newly remodeled rooms are nice. I was in the towe...

Newly remodeled rooms are nice. I was in the tower suite. 1 mom, 2 teenage boys. Was there for hockey showcase and would have several team members in there too. Plenty of room, didn't feel cramped even with 6 teenagers. Bathroom is huge! Mattress a little hard for my taste.

K
3 years ago

Waited 30mins in line to check in. Nice looking ho...

Waited 30mins in line to check in. Nice looking hotel. The rooms are nicely decorated. Clean. However, the electricity went out around 5am and did not come back on until 9:30am. Then to make matters worst the water in the entire hotel went out. So my sister and I went to a family member hotel to shower. The staff could not answer what happened. I over heard the staff in the hotel hallway saying they didn't expect the water to come back on today. I have a wedding to attend today.

Water came back on around 8pm the same day.

N
3 years ago

Overalls good stay. The only thing I didn't like w...

Overalls good stay. The only thing I didn't like was the restroom setup. It was very condensed and if traveling with a friend makes it hard to get ready for. The shower has no door. Only a glass covering a section of the shower. Toilet next and small sink to get ready. A girls nightmare . The room was nice and clean.

H
3 years ago

Look, you get what you pay for. While my stay was ...

Look, you get what you pay for. While my stay was a gift from a friend, I seriously considered leaving the moment I saw the room and I ended my trip early. I try not to leave reviews everywhere and be rude or ungrateful, but this place looks bad. I understand its "under construction", but if that's the case don't open until you're ready. Just pay more for somewhere else, please, it's worth it. Vegas should be "Wow!" Not "Oh No!".

W
3 years ago

Face mask and social distances practice. Elevators...

Face mask and social distances practice. Elevators clean, casino clean, lots of security, parking free, restaurants upstairs, las vegas strip directly located on ave. Free valet parking. 40 inch TVS. With apps for nexflix, youtube, pandora, and STRAT guide around hotel. Pool and other amenities.

I
3 years ago

TV don't work

TV don't work
Not acceptable on a really nice hotels

Go to walmart and buy TVs

F
3 years ago

Had a very relaxing and enjoyable spa day here fol...

Had a very relaxing and enjoyable spa day here followed by lunch by the little pool. Highly recommend, and will definitely schedule a visit every time we are here for an annual event we attend.

B
3 years ago

Amazing views! Wish the wind hadn't had the rides ...

Amazing views! Wish the wind hadn't had the rides closed when we were up there. A bit expensive too. (Especially since we were there a little before they closed but we didn't get a discounted ticket for only being able to be up there for 15 minutes). (We only checked out the observation deck, not the hotel or casino).

H
3 years ago

Got here via Google maps, parked on the 3rd floor ...

Got here via Google maps, parked on the 3rd floor because access is a breeze through this floor. Walked 5 minutes towards check in desk, got my 2 card keys, paid my hotel fees and done! Everything was superb, checking in as easy as pie. Staff was helpful and accommodating. Room was clean and rejuvenated, however No King bed available in the "Elevate" choice. Celebrating my wife's birthday is why I came here

D
3 years ago

The room was old, and the toilet made weird sounds...

The room was old, and the toilet made weird sounds. Will not spend the night in the hotel again. The high point is the tower, which I would highly recommend whether it is dinner on the 106th floor, the lounge on the 107th or higher for the observation deck and crazy rides. The highest and best view of Vegas.

A
3 years ago

What a wonderful hotel! The staff in the VIP are v...

What a wonderful hotel! The staff in the VIP are very knowledgeable and friendly. The rooms are better than all of the other hotels that I have been to. I love this hotel! The Casino is top notch and they are making it better. Thank you Strat! I highly recommend this hotel to all of my friends and family because of how awesome my experience was with everyone at the stratosphere hotel and casino.

R
3 years ago

The staff was very nice and the casino was fun. My...

The staff was very nice and the casino was fun. My trouble with this is the room we got. I understand we got a room that wasn't renovated. But no little fridge? No coffee maker? The room looked like from a horror movie. Then you have to pay for a resort fee for a gym that's lame. But then again... this is Vegas and you pay for everything.

J
3 years ago

We visited the tower and rides. The place is a bit...

We visited the tower and rides. The place is a bit dated, and it's confusing at first because there are several elevators for different parts of the tower. Some elevators take you to lower levels and others to the indoor/outdoor decks and two of the rides, while another set of elevators take you only to the big shot ride (no stairs). There was an attendant present during the elevator rides so that was helpful. Locals get a discount if you have proper ID or proof you're a resident. Pricing is kind of expensive because there is a convenience charge too. Check groupon for additional discounts. Parking garage was free.

M
3 years ago

It took us over an hour to get to the Strat. When ...

It took us over an hour to get to the Strat. When we got there 2 hours earlier than closing were not able to do Sky Jump. Tried to do 2 different nights. Neither time able to do. Very disappointing !!! Waste of a trip both times.

C
3 years ago

I celebrated my birthday inside the Stratospehere ...

I celebrated my birthday inside the Stratospehere restaurant, and let me tell you, it is the best birthday I've ever had! The view is something that you just have to see some time in your life.

A
3 years ago

I've been coming here for years and I have enjoyed...

I've been coming here for years and I have enjoyed my stay everytime. The staff is friendly and there are plenty to do while staying here. Not to expensive, parking is good and room service is very respectful and on time.

A
3 years ago

Also need to add : it s almost impossible to get s...

Also need to add : it s almost impossible to get service here . Waitresses in the restaurants ignore you then act like you re bothering them if you come to a restaurant . Sat in a restaurant for over 30 minutes and had to beg to get service . Another one forgot about us and left us waiting for the check for over an hour. Overcrowding on the weekends with not enough open so if you re here on a weekend good luck getting in anywhere. .

S
3 years ago

This place is pretty neat. Typical casino, mall, a...

This place is pretty neat. Typical casino, mall, amusement park on top of the tower! I paid to do their "skyjump" think of it as a cross between a bungee jump and an assisted rappel. A cable system deceleration that takes you from the top of the tower to the ground. It's not for those afraid of heights, but it's not super crazy either.

A
3 years ago

Zero Stars Should Be An Option

Zero Stars Should Be An Option

The sheets had several what appeared to be biological stains (putting it politely), folded towels had what seemed to be make-up on some, a towel left hanging had hair and/or pubic hair on it, as did the tub/shower and a wastebasket that had garbage in it upon check-in.

Then, after notifying their "guest services" text-line, I was jerked around for hours after having to sleep in my clothes on top of the top sheet because the sheet was so stained.

The staff was very slow to respond, I had to pack-up and go to front desk to request another room after waiting over two hours for housekeeping to NOT show up. Allegedly no other rooms available that weren't "a serious downgrade". Then a supervisor contacted me after returning to my room and lo and behold offered another room that was supposed to be equivalent, but clean.

I had to wait for a bellhop to come with keys to another room just so I could shower, even though the room was in fact a downgrade and not the king-sized I paid for.

After a few more hours, finally transferred into a proper room (third time is a charm?) Tania, the supervisor had offered to "refund last night's resort fee", but said nothing about the charge for the disgusting room that I couldn't stay in. By the way, that resort fee was never actually refunded.

Then, upon check-out, I requested to speak with a manager, but was told by Barbara at the front desk, not a single manager was available since "they're all in group meeting". A manager was supposed to call after that "meeting" was over, but no one ever did. Can't say I was surprised given the absolute lack of disregard for guest service, satisfaction and respect.

As for other issues during our stay...their player rewards program is supposed to issue a voucher for the buffet after 300 points are earned in the first 24 hours of joining. I had over 440 points registered in the 1st 24 hours, but no rewards, offers or promotions showed in their system. Housekeeping was vacuuming the hallway outside guest rooms at 11:30pm. The 21 and over rooftop pool was late opening (another guest had to call the front desk) and then the security guard who finally unlocked the door was rude to the guests that had been waiting to get in. Once finally allowed in, the stairs leading up to the pool were already littered with plastic and debris and obviously hadn't been cleaned before opening. Construction in the casino was being done before temporary barricades were in place, making it unsightly and dirty. Once barricades did start to go up, guests were detoured without notice.

Obviously, competent management is sorely lacking at "The Strat" and with so many other options on The Vegas Strip, I strongly recommend anyone and everyone consider those other options.

Some photos of the disgusting room conditions (zoom in to see the details) *Not for the squeamish*...

C
3 years ago

Amazing view of Las Vegas from up here! For the th...

Amazing view of Las Vegas from up here! For the thrill seekers lots of different roller coasters at the top ! Kind of reminded me of the space needle in Seattle with the big indoor bar at the top

N
3 years ago

The stratosphere is a good place to stay and is in...

The stratosphere is a good place to stay and is inexpensive. The downfall is it is away from the main strip and Fremont. It is in the middle of both so if your planning on trying different casinos it's best to uber. The sky lounge was an awesome hang out and the Sunday brunch was actually pretty good.

B
3 years ago

Cool experience. We did the big shot ride at the t...

Cool experience. We did the big shot ride at the top. I'm probably getting too old for amusement rides but if you like them it is an amazing view. Probably better to do it after dark so you can see the city lights.

About The Stratosphere Hotel Casino Tower

The Stratosphere Hotel Casino Tower is a renowned hotel and casino located in Las Vegas, Nevada. The iconic STRAT is visible throughout the city and marks the beginning and end of the famous Las Vegas Strip. The STRAT boasts of being home to the tallest freestanding observation tower in the USA, standing tall at 1,149 feet.

The Stratosphere Hotel Casino Tower offers a unique experience to its guests with its luxurious accommodations, world-class dining options, exciting casino games, and thrilling entertainment options. The hotel features over 2,400 rooms that are elegantly designed with modern amenities such as flat-screen TVs, high-speed internet access, mini-fridges and more.

Guests can indulge in a variety of dining options at The Stratosphere Hotel Casino Tower ranging from casual to fine dining experiences. Top-of-the-line restaurants like Top of the World Restaurant offer breathtaking views of Las Vegas while serving delicious cuisine prepared by award-winning chefs.

The casino at The Stratosphere Hotel Casino Tower offers an extensive range of gaming options for guests who love gambling. With over 1,500 slot machines and table games like blackjack, roulette and craps available on-site there's something for everyone here.

For those seeking entertainment beyond gambling or dining experiences can enjoy various shows performed by world-renowned artists at The STRAT Theater or take a ride on one of their thrilling rides such as SkyJump or Insanity-The Ride which will leave you breathless with excitement.

The Stratosphere Hotel Casino Tower also provides excellent facilities for business meetings or events with over 80k square feet of meeting space available including ballrooms that can accommodate up to 2k people.

In conclusion, if you're looking for an unforgettable experience in Las Vegas then look no further than The Stratosphere Hotel Casino Tower. With its luxurious accommodations combined with top-notch amenities like fine-dining restaurants & exciting entertainment options make it an ideal destination for anyone visiting Sin City!

The Stratosphere Hotel Casino Tower

The Stratosphere Hotel Casino Tower

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