The Radisson Hotel, Calgary Airport

The Radisson Hotel, Calgary Airport Reviews

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4.1
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We were not greeted when we arrived, although we w...

We were not greeted when we arrived, although we were not staying in a room overnight, we were never approached to ask if we needed help or directions... we made our way to our conference room ok, but still ran into a few employees and no one greeted us or asked if we needed help... the food was quite good, the lady that was working our lunch service was very courteous but also very quiet and not very communicative... Strange for such a high end place...

To avoid !

To avoid !
View on car scrapyard!
We were not able to take advantage of anything because covid what we understand but then we would have to think about lowering the price since we have to pay the same price as if we had to use the different common

Rooms were clean and good service. Location is out...

Rooms were clean and good service. Location is out in the middle of nowhere by a car salvage yard. No breakfast included but included a 20% off coupon for the restaurant. Beds are really comfy and the rooms are really nice.

Nice rooms. Heated floors are a great touch. XS lo...

Nice rooms. Heated floors are a great touch. XS lounge has good indian food but the other food is okay. XS lounge isn't properly staffed given how few people are usually there it takes a while to get a server's attention as they have other tasks to attend to.

The venue where we attended a wedding was excellen...

The venue where we attended a wedding was excellent however the restaurant attached to the conference center which has primarily east Indian food was very disappointing. The food itself was excellent but the service was horrendous. We waited 20minutes to be given a choice of beverages and it took a father 20 minutes for the server to take our order.

Big, spacious room with comfortable furniture and ...

Big, spacious room with comfortable furniture and good lighting. Lots of storage space of that's what you need. Nice, big, bathroom with heated floors. Comes with the usual suspects (mini fridge, TV, coffee maker, etc.) Stayed on the third floor, the room had a nice big window with a pretty nice view considering that we were right next to the airport. Speaking of, the airport is barely noticeable, with the sound of planes almost a white noise instead of something that will keep you up at night. Location is also nice. Easy to get around the city from this hotel. Staff was also very friendly. We will definitely be staying again when we visit.

Nice

Looked good on website and online pictures, howeve...

Looked good on website and online pictures, however, we got bed bugs from this hotel after visiting recently! Complained to the manager, Rakesh Kumar, who was extremely unhelpful and spoke very little English, and he hung up on me. Cannot believe he is a manager there with such poor customer service skills, and so unwilling to help or provide assistance in this stressful time. Will be escalating this with Alberta Health Services and filing complaint with them. Both my kids have severe red itchy bites all over their body and it was confirmed bed bugs bites. Wish we never visited here as we have most likely brought the bed bugs to our home now for them to reproduce and infest!! Always check your sheets and mattress and boxspring BEFORE coming to hotels, and never keep your luggage close to the bed.

Very clean, professional and fare pricing.

Very clean, professional and fare pricing.
A complimentary breakfast would have been nice. A great way to end a long journey through the Rockies. Flying back home tomorrow and this puts me within a 10 minutes of the terminal.

We arrived at Calgary airport and picked up the co...

We arrived at Calgary airport and picked up the courtesy bus and brought to the hotel ,the service we received and the facilities in the hotel were great ,we had food and drink in the restaurant, which had a happy hour on alcohol drinks with a good choice of beers . Plus the all you can eat breakfast was good value, the long weekend here was good value all round.

Rooms were filthy, hairs in beds, urine on bathroo...

Rooms were filthy, hairs in beds, urine on bathroom walls, dirty reusable cups in the room displayed as clean, garbage under drapes and in between mattress and box spring, small beads off dresses on the floor from previous guests, dirty duvet covers, pool area was a disaster on more than one night. This hotel was amazing one year ago (2018) it has gone severely down hill and needs some serious maintenance and an overhaul deep clean and new management for sure! The buffet breakfast is disgusting. DONT WASTE YOUR MONEY Or TIME!

cleanliness on par, modern interior design, soundp...

cleanliness on par, modern interior design, soundproofing has room to improve (can hear conversation next door), quick access to airport (8mins drive along tarmac), receptionist service average

Started out not good looking out our window at gar...

Started out not good looking out our window at garbage cans and delivery trucks front desk more or less said to bad. Later that day we were asked how things are we told the person apologized and he immediately moved our room and gave us drink coupons to the lounge. Food was reasonably priced,service e great, the place is clean. We would stay there again but would request a room not to have.

Absolutely amazing service! We had our wedding rec...

Absolutely amazing service! We had our wedding reception here on July1st. Angela and her team were wonderful. They took care of everything start to finish, the food was delicious and the event ran smoothly without any hiccups! Thank you so much for this wonderful experience. I recommend this hotel for everyone who is looking for a professional and courteous team to host events!

Good

The room was very nice, including heated tile in t...

The room was very nice, including heated tile in the bathroom and comfortable beds. The XS Grill restaurant had mediocre food however, with oily vegetables and ribs that were not very tender.

The catered breakfast and lunch for my business conference were quite good however, with delicious meats, soup and desserts.

no

The restaurant that is in the hotel is decent with...

The restaurant that is in the hotel is decent with the food being good but the overall service is not up to standard with the name of the hotel. The rooms are nice and the halls that's are offered are quite large. I would recommend this hotel for those that are only looking for the stay and not the food.

The Radisson Hotel, Calgary Airport

The Radisson Hotel, Calgary Airport

4.1