The Radisson Hotel, Calgary Airport

The Radisson Hotel, Calgary Airport Review

Reviews 722
4.1
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J
3 years ago

While in Toronto I booked my room and forgot the c...

While in Toronto I booked my room and forgot the card, when I got to the hotel the desk said they need a credit card which I had none. So in desperation I asked to leave a cash deposit hesitantly he agreed and I got the room. The next day I forgot 3000$ item in the room and with Gary assistance he offered to mail it. I really recommend this hotel and don't use a 3rd party to book in these struggling times they will match any online price and they don't lose 40% of the revenue. Beautiful room, friendly staff such amazing bed

A
3 years ago

Clean, comfortable, and beans new rooms. Some thin...

Clean, comfortable, and beans new rooms. Some things in the rooms, like wallpaper around the bathroom faucet isn't done very well, suggesting low quality construction work.

The hotel was quiet and the staff were excellent.

R
3 years ago

The room was in great shape, modern appointments a...

The room was in great shape, modern appointments and amenities. The shower was very nice and the heated tiles in the bathroom were a godsend. My special someone arranged for a surprise in the room while I was there - the front desk was more than willing to help out with a birthday surprise. The pool was nice and the hottub was just the right temperature. The restaurant was outstanding - you MUST have the jambalaya. The breakfast buffet is worth every penny. I stayed beside the airport runway and heard nothing over the two nights I stayed. Just a great find.

H
3 years ago

Room was very clean and stay was great! There was ...

Room was very clean and stay was great! There was a small hiccup but the front desk manager "Parth" was more than helpful in resolving our issues and ensuring we enjoyed our stay. We appreciate everything Parth!

A
3 years ago

The banquet halls are beautiful and the staff do a...

The banquet halls are beautiful and the staff do a great job of making sure food is replenished and used dishes are cleared off the table immediately. I forget the name of the rooms. Overall fantastic experience. I am considering to book them for my own wedding.

S
3 years ago

My friend and I got caught in a snow storm a few m...

My friend and I got caught in a snow storm a few months back on our way home to Edmonton. We ended up booking really last minute, and the staff was so quick to accommodate us & gave us a great experience, even though it was a very stressful night for them with the snow storm. The lady at the front desk who was working the evening gave us excellent service & was so polite & happy to help us. Thanks for keeping us safe from the storm.

R
3 years ago

The facility was outstanding, though service was s...

The facility was outstanding, though service was slow. Rooms were kept clean and we did get necessary upgrades where and when necessary. I would use them again, though explain a quicker response will be necessary.

R
3 years ago

I attended a workshop held at the Radisson 2 days ...

I attended a workshop held at the Radisson 2 days in a row. I didn't get to see much of the hotel but what I did see was beautifully decorated. The conference room was nice although somewhat small; it worked for our purposes. The bathrooms that we used were across the hall from the conference room and they were absolutely beautiful. Each stall was fully enclosed which made it feel like you were in your own tiny bathroom. We did go to the restaurant that's in the hotel for lunch and had absolutely terrible service. We waited 45 minutes just for a drink and over an hour for food to be served. It took speaking to 3 servers before someone even apologized. Our drinks were wrong, my drink was not very good and not what I ordered. One of my coworkers didn't even get her drink and her food was not as she ordered it so she returned it and they comped her bill obviously because she didn't eat anything. The food was actually pretty good but I had to take it back to the conference center to eat it because they took the entire lunch time that we had just to serve the food. Overall the hotel seems like a really nice place and I would love to get to stay there in the future.

H
3 years ago

Great

K
3 years ago

I really enjoyed my recent stay here! Despite the ...

I really enjoyed my recent stay here! Despite the circumstances with COVID-19 and with the amenities being limited, the staff were really friendly and accommodating. Working in hospitality myself I know what working through the pandemic has been like and I appreciate them for making our stay as comfortable as possible. I've stayed at this hotel before and I loved the room this time just as much as the first time! :)

J
3 years ago

Good

C
3 years ago

Planning a wedding reception at the conference roo...

Planning a wedding reception at the conference room. Has an HDMI cable to plug in to laptop. Has two projectors and a mic. Decently sized. Sound was pretty good, works very well for slideshow and wedding video.

S
3 years ago

Hotel in middle of construction zone. No where to ...

Hotel in middle of construction zone. No where to eat close by. Taxi driver was not aware of location and missed entrance x2
No kettle available to boil water. No microwave in room. No information in room about facility. Staff were friendly and tried to help. Eventually room service available. Completely opposite experience at the Radison Airport in Edmonton. I know it is Covid but you need to step up to the plate.

D
3 years ago

We had our wedding here and the catering and hotel...

We had our wedding here and the catering and hotel staff did an exceptional job the evening before and day of the event. They helped make our vision come true and made the space very tidy and organized. They were hospitable and responsive to our inquiries. The food was tasty and the bartending services was well appreciated. The rooms are modern looking and spacious. We also ordered room service and we got it in a timely manner, well cooked.

The contract and logistics piece leading up to the event was a bit confusing and messy. So for newbies doing contract work, a bit more face to face orientation would have been helpful. Staff were responsive when we had questions. We also felt that there was a lot of flexibility in finding what worked best in our budget. But, if you're organized and keep a communication trail you'll be able to manage the process. You get lots of options with events and the hotel contact does their best to meet your needs.

K
3 years ago

Stayed on the second floor for two nights in a sta...

Stayed on the second floor for two nights in a standard king room. Very clean and nice. The ac was a bit noisy at night but otherwise was a great stay and very comfortable. Was pleasantly surprised by the heated floors in the bathroom!
The hotel as a whole was kept very clean and on par with similar type hotels. Front staff were helpful and curtious.
Overall I would stay there again.

K
3 years ago

I have attended and run events an Radisson hotels,...

I have attended and run events an Radisson hotels, and this one is great, just like the others. The banquet staff is efficient and nice, the breakfast food was good, the coffee was inoffensive (and they had real cream), and the flexible event space was nice. The decor is modern and well taken care of. The bathroom stalls are a bit small and have a couple of small maintenance issues (and you shouldn't really use that kind of tap with tile, but if you have to you really have to have amazing tilesetters), but overall it's a good part of a good facility.

S
3 years ago

Reasonably priced and clean comfortable rooms. Amp...

Reasonably priced and clean comfortable rooms. Ample parking spots. Great breakfast buffet. I have stayed many times and always felt safe and comfortable. Only once the air conditioner/ heating system was bit louder that is why I am giving a 4 star.

M
3 years ago

Rooms were nice and clean and the amenities were g...

Rooms were nice and clean and the amenities were great but giving them a solid one star because of the poor customer servixe. My daughter spilled some juice on one of the beds and when I called to try and get a clean set of sheets, comforter, and mattress pad it was a massive pain and had to go back and forth to get a clean matress pad and sheets. I did get a new comforter (duvet) but for some reason a hotel of this size has no clean duvet covers??? Makes you wonder how often or if at all they change the duvet covers and matress pads here.

I
3 years ago

We arrived to check in and everything went very sm...

We arrived to check in and everything went very smooth. The rooms are clean and very modern. The girlfriend is always impressed with how they're decorated and the quality of the furniture vs the room pricing. The view from our room wasn't that great as there seems to be an auto salvage joint right next to it. The airport runways are also nearby but soundproofing made it seem like they were further. We had to be at the airport early(4am) and it seems their driver wasn't very skilled. He drove erratic and misses the departures, having to take the loop twice before we made it to the right gate. Otherwise, great hotel. Would stay again.

The Radisson Hotel, Calgary Airport

The Radisson Hotel, Calgary Airport

4.1