The Manila Hotel Review

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Very historical hotel with over 100 years of service. It can accommodate large scale events. The Cafe Ilang Ilang is world class buffet with nice interior design. Very Filipino themed hotel that tourists will really love.

Stayed overnight for an office Christmas party. Got the executive club floor with an amazing view of the Manila Bay sunset. Loved the room!

Declared a national cultural heritage site. It's not about the building, Manila hotel is about what have happened there through out our history

For mother's day we tried Manila Hotel's lobby bar for dinner where there are local bands who perform your requested songs while you chill and eat your dinner. The band starts by 8:30 and ends by 11-12md. It was a cozy place to dine and their club sandwich is very unique and affordable. The club sandwich is covered by bread. I think you should try it!

Great old grand hotel, quite crowded, great service, some a bit over the top. Room class, good selection of breakfast and restaurants.

What a filipino heritage... Sooo nice to be there...

Last Jan 16, 2020
We stayed at Manila Hotel for my husband 's birthday.
I reserved a table for 2 at Champagne room and it was amazing, very memorable and
grand!
The food was superb, esp. the sous vide of beef and pommes and iberico pork steak served with 3 different sauces.
The service was
excellent, Ms Jean and their manager Ms Villaroman provided the cake and they sang beautifully accompanied by a violin and piano.
Our celebration is one of a kind, truly fit for a king. The room were we stayed was clean with crisp soft linen.
The staff were very courteous.
Thank you very much.

Best buffet I've had. I like it's buffet better than Sofitel's sure Sofitel has a wider variety but that comes with the paradox of choices. But with Manila hotel's they are all fine exquisite choices and the staffs are sooooo friendly and accomodating.

Hotels lobby and other areas are also amazing if you want to visit a place that is historical and is picture perfect.

World class ambience... elegant yet does not compromise it's warmth. Gracious people. It's such a luxuriiys feeling.

The check in and check out is so slow. My room has no water hot
water. Rooms need to change carpet smell old rug. Our group was at TaP Room it took us forever to get our drinks.I am generous with 3 star. Not coming back.

Excellent deal, different restaurants and well located.

A truly "Manila" ambience, from the surrounding Luneta Park to the hotel's interior, everything reeks of Old Manila. It may not be the best hotel in the country right now but it is definitely one of the favorites.

One of the first hotels in Manila. Chic and comfortable

Historical yet modern. Very spacious room overlooking the Rizal Park. Grand lobby lounge with lively band.

Great staff and beautiful views. Beds are comfortable!

Conducted free taste during the Metro Manila business Conference 2017

The interior and exterior looks so great. I love the neo-classic look. It's a perfect balance of traditional fused with modern renovations.

I am dissatisfied with a couple of things. The service is terrible. They don't care about what the guest experiences. Every time I ask for something, I get a redirection to someone else that also won't do it for me. Everyone is not accountable. Something you can expect from normal Filipinos but not at a high-class place like Manila Hotel. I've asked the staff for something and they said, you can't ask from me, please ask your area waiter. I'm like, isn't it just one hotel? I should only have one interface with the hotel staff once to get what I want. This has happened countless times. I'm incredibly dissatisfied. I'm expecting world-class service from a hotel like Manila Hotel. But it's just not there. Even just a mere surprise birthday song, they didn't want to do. Tragic experience.

Also, the parking situation is impossible. Why even have parking tickets if they're incredibly full, every time. It's bad security for the cars parked outside with all those street vendors and homeless people.

Lovely place. Rooms are clean, spacious. Facilities are well kept.

This hotel deserves its 5 star rank. It looks grand and beautiful inside. The hotel's interior really showcases Philippine culture and style. Well maintained considering this place was built 1912. The overlooking of Manila from the hotel's window is spectacular. You will wonder how Manila looks like as it is a combination of an old and new structures.

Upscale atmosphere, amazing breakfast buffet, clean rooms and attentive service. Price was very reasonable for this upscale accommodation.

Hotel that witness changes of time. More than a hundred years makes it an icon. Still commands a stature.

Every year, we always decide to stay at the Manila Hotel-there is nothing like it! We travel a lot everywhere, and nothing would compare to the hospitality and friendliness of the staff in this hotel- not to mention the gorgeous decor, and history behind the surrounding walls.
I would like to give a special shout out to Cid Marco- he works as a lead/server at the Ylang-Ylang Restaurant. Cid is awesome, and that is an understatement! He exemplifies and perfected the true Filipino culture- always going above and beyond with no complaints- always with a great smile! It's people like Cid, who makes us go back to this hotel year after year! Great job Cid and keep up the good work- God Bless always!

Sincerely, David and Gina Mackey - Boston, Massachusetts

Food selection in ilang-ilang are wide in variety and very delicous. Would definitely recommend this place.

I love the room especially the comfort room. there is bathtub and tv

Manila Hotel has remained the best hotel in the Philippines over the years! Every visit is as special as the last time. Great place, great food and superb service!

Kudos to their prsident, former Sen. Atty, Joey Lina!

favorite place to stay, clean, warm tem pool, location, breakfast superb

Thumbs up for the excellent service! The staffs were pleasant and our stay felt really secured. The place was also very elegant and cozy.

A Historic Hotel and a really big hotel and venue. But it is time for them to update the rooms to serve the young and modern market.

We were invited to an event party hosted at the Manila Hotel Venue and we enjoyed a good time. The Venue was really big but for the locals think it is not big enough to fit 2,000 people.

As for the Hotel, Lobby was huge, there is a bar, restaurant, and tea room. Staff are efficient and well trained. During checkout though, there was a long wait.

The rooms is very dated and old. Aircond should be serviced. Bed sheets has gone yellow-ish. TV is old, there is a TV in the toilet that came from the 2000s. BUT! The bed is AWESOME! It is nice and hard you get to sleep super well.

Good bedroom size.... comfy bed and pillows, nice bathroom. Loved the TV by the bathtub and very friendly and courteous staff

Very good dinner buffet. Qualitative and quantitative...

Service wasn't so good at the buffet. Have to ask them 4 times before you get anything

Quite old but with the history of this hotel, still worth a try to stay in.

food is sub-par compared to the price you pay for... for 1500, you expect good quality, but they're not

If you stay in Manila, there is no way you can not relax at Manila Hotel.

If U want to experience elegance with a classical and old traditional Manila ambience this place is for you..

Food from banquet is poor quality.the centennial ballroom B isnot sound proof you would hear the other side. Quite warm too

It's starting to show its age, but The Manila Hotel still retains a lot of its old-world lux charm. Is it the best and premier hotel in Manila, though? I don't think so.

Great architecture...Customer service needs improvement though

The slightly tacky, but still grand Dame of Manila hotels. Always a nice place to occasionally visit for lunch or dinner, and the buffet at ilang ilang, even at nearly 3k, is still worth it,

It is very nice! The staff are all nice and helpful.

Quite nice hotel. But isn't worthy of the "5-star" the staffs are just not attentive and the service sucks. The security on the front door did not even bother to open it up for us. Quite disappointing as it is a very basic thing to do

Delicious food and beverage! Very kind employees! Also hotel has more than 100 years of history!

Manila Hotel still has that lovely old world ambiance, but with modern amenities. Rooms are clean and comfortable, and the view from our room was gorgeous. Breakfast buffet offers such a huge, delicious variety.

When visiting the Philippines, a must visit hotel.... the architecture and the interior has a strong cultural accent. Enjoy their high tea and have a chance to witness the beautiful manila sunset. For mobile entrepreneurs, the business center is excellent for an online conference as internet is so fast and reliable. Buffets are superb!

Been to the restaurant there, didn`t use the hotel though but. Open buffe of, Japanese, Korean, Indian, Chinese, and Italian cuisines. I liked the quality time i spent with my friends there... I will surely go back there..