The Lord Nelson Hotel & Suites Reviews

Friendly staff. Clean and big rooms. Fridge and deluxe espresso/coffee maker in room. Great toiletries, quality very high. Good location near pubs and restaurants, banks, movie theater.

Great location.. run down. Pleasant service. Rooms were not consistently very clean

Historic hotel with charm. Nice rooms and friendly people.

A friendly old hotel that s been (mostly) tastefully renovated. Dog friendly (although the $60 pet fee is a tough pill to swallow when they also mention a $300 fine for any disruptive noise). Underground parking for $28/night is dear but handy in a city that is otherwise a bit of a gong show to park in. Super conveniently located and just off some lovely parks.

Recently renovated hotel, great decor, good location

The location is the best the rooms very clean and comfortable usually very good service

Modern minimalist room. Awkward layout for the bathroom. Parking garage is poorly signed. Staff were very helpful and friendly.

Beautiful hotel but my only complaint was the curtains, they were very thin. My room was fully lit through the night from the streets below. This allowed me to enjoy a view of the gardens at all hours though.

I really enjoyed my stay here. Everything was bright and clean. I enjoyed the decor and the deep bath tub. The bed itself including the linen was all nice and cozy. & the little extras like the shampoo and conditioner etc weren't just the regular cheap ones you'd expect. The staff were truly friendly and the coffee in the room was good quality, too! Walking distance to everything I needed... I have no complaints, I would definitely stay here again.

Had no problems
Was very nice

Pleasant, friendly, and centrally located hotel in Halifax.

The hotel is lovely, clean, has excellent housekeeping, provides delicious food, is very conveniently located in the heart of Halifax, and gives a reasonably-sized room. The front desk and other hotel staff are all very pleasant.

Unfortunately, there were guests on my floor that were exceedingly noisy for long periods of time at late hours - a problem that lasted for a few days. In reaction to my noise complaint, I was disappointed to learn from front desk that they would not get involved, which I interpreted to mean that the buck stops with me in ensuring that I have made appropriate accommodations for other guests that refuse to obey hotel policy without having been warned. I thank the staff for being gracious in letting me know that there was a wedding going on, despite the likelihood of other noise complaints similar to mine.

This hotel is high on my personal stop-list for accommodation in Halifax, but I would have to recommend that earplugs be considered in the case of a situation like mine.

All good except the parking lot elevator was broken. Oldest independently owned hotel in Halifax and worth supporting.

Wow what a beautiful historic hotel! Had a wonderful stay here

was here for a banquet. services were great. right downtown!

This hotel is super fancy, with super great service but the rooms are super tiny! I was not expecting such a tiny room. It was nevertheless very comfortable and my husband and I really enjoyed our stay here. We stayed here for 3 nights. The location is very convenient right on Spring Garden road which is where you'll find a lot of restaurants and tons of local life. It's quite the walk to the waterfront if you aren't much of a walker. To the water is completely downhill but the way back is all uphill and quite the workout. If you're going to Halifax for the waterfront I might suggest a closer hotel. The Lord Nelson is great though and I do recommend staying here. We'll definitely come back again.

Great hotel. Clean rooms with super friendly staff.

Above all the positive comments I could make about this property, its location - it is the staff's courtesy, professionalism and attentiveness that has made it a fantastic and pleasurable first visit to NS.

Nice historic building, very clean and comfortable but rooms are small, as would be expected in a old building.

poorly maintained, undisciplined door staff, rather shabby elevators and hallways

4 star rating undeserved

Good staff but nothing special about the hotel facilities, especially restaurants. It is hard to find parking around it and it way too expensive to park inside the hotel's underground parking. The room is super clean and hygenically taken care of. The room furniture is not bad at all, clean and pretty new. But the room has small windows and usually overlooking the internal space in the building which is little depressing. The location is good facing a major street connecting downtown Halifax together. It's far away from the highway as you need a good 20 minutes (at least) to reach the 102 outbound.

This is a friendly, clean hotel. We stayed there twice. Good central location. Parking costs about $32C per night. It loses a star because the staff and managers could not sort out an error they made on the account, then promised to keep us informed of progress and failed to do this. Error is still outstanding.

The staff were very helpful. However there were a few incidents of internet connectivity issues, power outage and issues with the in-suite refrigerator. Overall not bad.

Just waiting for a bus, the staff were courteous and helped me out as much as they could help an out of towner. Saw two rats in the lobby hall though.

Attending a wedding. Food was great, service was great, venue was clean, water closet was clean.

Rooms are great with Nespresso machines. Comfy beds and clean rooms

Great place to stay. Staff is incredible. Rooms are clean. Front desk is very helpful for local information.

Cant play music on bose speakers at a reasonable volume. Not impressed.

Excellent service and great location. Room was small but nice, newly renovated but still had some original decor. The lobby was stunning, check-in and out was a breeze.

Best lobster roll ever! Decent facilities with too notch staff. Good place for events. Rooms are properly cleaned, prices are very reasonable for a hotel of this caliber. I would highly recommend this hotel if you're visiting Halifax. Location is ideal for sightseeing and shopping in the heart of downtown.

Hotel was nice, but found the bed to hard and that noises carried easily so didn't have a great sleep. Also didn't enjoy paying $30 for parking and $15 for wifi on top of the regular hotel charge. Likely won't be back.

Room was clean; had a bit of a problem with parking validation, staff were friendly though

I have an issue with their service. They told me they were going to call me to resolve it. That was a month ago and they never called. When I call them, the manager is "busy parking a large vehicle" or "left on vacation yesterday." Handy.

The rooms were clean. The location is good. No complaints.

Very comfortable hotel, convenient location, very close to the shopping district. Great amminities, great service.

Stayed. at hotel while husband was in hospital for a lengthy time, I was well looked after and at times I was baby sitted free with the hospitality of the the hotel. Breakfast was a one of a kind buffet excellent . Lovely gardens across the street from the hotel if you have never been there take time and enjoy a weekend at the hotel and really enjoy your holiday you will not be disappointed, The ladies and gentlemen at the desk were wonderful in all ways and the doorman always called me by my name which was a bonus because even if I was a lone it felt that I was with family I would throughly recommend this hotel to everyone the rooms were lovely and clean and the ladies cleaning the rooms always a smile.

Hotel well located and charming, but a bit dated. The renovated rooms are beautiful and up to date, but the bathrooms are small and need to be renovated (the cleanliness was impeccable, but the decor very beige). There are also few services, and everything is extra. Be careful also when booking on the web: the fact of indicating that we are more than two will not prevent to reserve a room to a single bed and we will not hesitate to charge you folding beds! In short, it would rework all to justify the high price.

Beautiful hotel. Reasonable. Very friendly staff. Centrally located.

Very loud, was here on business not to party, it seemed that everyone else in the hotel was there to party.
Rooms have laminate floors, which make everything that much louder from adjacent rooms.
If you're traveling for business avoid this hotel.

Nice hotel. Old grand feeling. Great service, ongoing renovations at the moment however.

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The location is great, the staff were very friendly and helpful, the wedding venue was very well done

Nice room. Some things still seem dated but that adds to some of the charm. There is a big gap at the bottom of the room door which let's in too much sound.

Clean, comfortable and friendly staff. Great central location.

Our room was pitifully small, especially considering what we paid for it. Otherwise staff there were very welcoming. Very good customer service experience.

Great chandeliers, lobby smells excellent, food was well prepared and delicious, rooms are comfortable, staff was courteous. Great experience!

Good atmosphere and location. Quick walk to the harbor and what's going on there.

Service is very good but the bathrooms in the rooms are too small. That being said, the hotel is well located and the price is good compared to other options.

I stay at the lord nelson every couple of weeks for work and tried pretty much all their rooms. Beautiful entrance and mezzanine. Front desk staff are great and friendly. management doesn't answer emails. Cleaning crew is not consistent and not the best (One example: the bed sheets were not changed before I arrived and had to remove and change the dirty sheets filled with hair & food stain myself, cleaning service was gone for the night. I received a breakfast voucher to compensate). The restaurant is okay, I would suggest going elsewhere to eat.

Beautiful hotel - one of the best in the city. Recent renovations give the hotel rooms a very modern feel, but they do a great job to match the elegance of the rest of the property. Great service from the event staff and the reservations team - never a single issue.

The service was nice, very accommodating. However it may look fancy, but it definitely needs some repairs and a new coat of paint in many areas.

Great stay and awesome location! Friendly staff. Phyllis in housekeeping was very helpful when I needed a few more things in my room.

Good looking hotel room, beautiful hotel, very friendly and great staff. Only minor complaint would be the very cold rooms, the thermostats are extremely difficult to operate and when in heat mode for some reason the air conditioner kicked in.

Great hotel, slept really well in my comfy bed, only complaint was the two old treadmills (one was broken) in the fitness room.

Beautiful old building but new and modern inside. Great door and front desk service. Room was excellent large flat screen tv. Resturant

Rooms were clean and fresh, wifi was quite good, climate system was not overly noisy. Housekeeping was very friendly.

Haven't stayed here but I live next door and eat and drink at their pub, 'The Arms' ! Always great food,service and drinks. After the staff have gotten to know me there's a glass of wine on my table before I can plunk myself down! Perfect! Thanks

Hotel had lots of character and a great location for visiting Halifax. Close to major attractions and comfortable stay.

The atmosphere is wonderful though the beds and the couch in the room seem to be of low quality. That is the impression I got

Very nice rooms. Friendly staff. Good food at the restaurant.

Great location, attentive staff and clean, newly renovated rooms

The waitress was nice yet sloppy. She served pepper and bent over table, while her blouse laid on top of my wifes food. The tuna tartar was dissapointing, the rib was fantastic, yet the steak was dry. The server was aware and my glass was never empty!

Beautiful spot. Very friendly staff. Room updated but oddly, the crown molding in my room was unfinished which took away from the luxury feel of the hotel.

Nice rooms, central and I love the Nescafe machines in the rooms

Great hotel. Seafood chowder had some of the seafood still frozen. :/

My boyfriend and I stayed here, just for one evening when we were in the city, and everything was amazing. We upgraded to a king sized room for only $20 more, and had a parking spot, which allowed in/out access of the parking garage all day. Which is perfect, because its impossible to find parking in Halifax. The breakfast was fairly good too. I loved the Aveda products in the room as well. Great location. Will definitely be back if we ever need a room in the city again.