The Lord Nelson Hotel & Suites Reviews

Lovely tour from Michelle. The renovations in the rooms look great, work on the courtyard really adds to views in many. Food was good as always, great selection of drinks in a beautiful environment

Rooms are very clean and staff is great, but I don't agree with having to pay extra to use the underground parking. Downtown Halifax has very little parking as it is and I don't agree with having to pay an extra $30 when you're paying so much to stay there already.

Posh and priced to match. Great door persons, it's a lost art.

We just finished checking in and had some issues but Daniel was absolutely amazing and was very accommodating. The customer service we spoke with on the phone we amazing. We just walked into the room and are blown away. We spent more money at another hotel that doesn't even come close to how beautiful this hotel is. Very thankful for the staff and Daniel especially for being so great at what he does.

Attended a masquerade and did not experience the location as a hotel. The event space was nice.

Booked a room for a long weekend and I got locked out of my room the next day. They booked someone else into my room. Just a hot mess.

Staff was very professional and friendly. My particular room was quite small (single queen), buy clean. Disappointed there's no pool.

Lovely, high quality hotel in a great location. Our room had just been refurbished and discovered no shower curtain had been fitted when tried to shower! Resolved same day but only after chasing up twice. We also noticed a lack of safe or any hanging space for clothes.

Somewhat dowdy decor, veddy Briddish, pretty ordinary date, very pleasant attentive service

Great stay, very close to many shops and services, as well as theatre. Polite staff. Having parking underground in the complex is also a big bonus.

The bar is relatively nice. Friendly service. The prices were expensive. Though the atmosphere and the service made up for it in a lot of ways.

Classic style downstairs, but modern amenities and style in the rooms.

At first I was kinda worried because the lobby looked dated. That is all part of the charm of this hotel, though. Once I got to my room, I was relieved. Just as nice as (or a bit nicer than) a Hyatt or Marriott. The staff, though, are a step above what you'd find at a chain. This is a fantastic hotel!

I had a pleasant stay. Friendly staff and clean spacious room. It was a quiet hotel. Across the street from the Halifax Public Garden. Walking distance to restaurants and shopping.

Absolutely delightful experience staying here. The hotel is clean and modern, yet very elegant. The rooms have the most fantastic blinds. We stayed in both the classic king room and the Parkview Suite. If it is in your financial range I highly suggest the suites. Luxury like you couldnt believe, you'll feel like a movie star. The staff is very friendly, you're in a fantastic part of the city very close walking distance to the waterfront. I had a phenomenal experience at this hotel, highly recommend it.

First time staying here, and I quiet enjoyed myself! The rooms were very cozy and intimate feeling And I really admire that while the rooms are nice and modern the grand historical nature of the hotel has been preserved. Colin at the front desk was an exceptional host and made it feel like home! The hotel even left some bubbly, chocolates and a real birthday add in the room which was a really nice touch. My only complaint is the steep overnight parking ($30/night) especially for a city like Hali where parking is free on weekends. All else aside even though we live 15 minutes away we d love to return just for a nice getaway in the city. Definitely the best hotel in the HRM !!!

Beautiful retro facade, newly renovated. Cozy on site restaurant.

an older facility. walls were a bit thin my room was noisey. staff were really nice though.

Will definitely be going back, beautiful hotel and wonderful friendly staff

Always a phenomenal stay. Very accommodating staff, clean hotel. Room got upgraded to a suite for free, staff let me get food delivered to someone else's room (and I paid of course).

Always love staying here. Great location by close to good restaurants. Tuna tartare on room service menu was amazing. Nespresso machines in the room are such a nice detail as well as the beautiful wine glasses provided just in case

Clean and tidy. Great location. Good value, but the breakfast is a little pricey.

Great room, with amazing service! Hotel was gorgeous and affordable and local to great pubs and bars

Awesome hotel! Lots of history and such a great location. The interior is also stunningly beautiful.

Nice room, excellent service at our company awards banquet.

Lovely old hotel where we attended an event. Very good servers, ok food and lovely setting. This hotel is very fancy, but also very historical, so there are some oddities. For example, the washrooms are one and a half floors above the lobby and the exit to the parkade is a maze. Also, if you're only there for an event, look for street parking. We were only there for less than 3 hours and it cost $16 to park underground, which is high, even for downtown Halifax. Decor is one of a kind though!

The rooms didn't have room service menus in them, went down to the front desk and they said "Oh, sorry we don't have enough to go around, we'll have one sent right up" - Not a problem.
I sit in the room for 35 minutes...after travelling 8 hours and wondering how long it takes to bring a menu upstairs. Finally, the menu comes up. I thank the guy, close the door. Sit down, open the menu and it's "The Breakfast Menu". Go downstairs, explain again, that I would like a SUPPER room service menu sent to my room... Wait another 30 minutes.
THE ROOMS ARE NICE, BUT THE STAFF MEMBERS DO NOT CARE ABOUT THE GUESTS. I would NOT come here again.
If I can't get a SUPPER menu from the front desk then I cannot even imagine what the cleaning staff are incapable of.

Such a beautiful hotel. Not quite anything like it in terms of its style.

Great location. 15-minute walk to sea front. Large and spacious room. Excellent complimentary toiletries. Nespresso machine. Would definitely return.

Stayed in the suits and after checking in , I noticed that the bathroom and the beds had hair from previous guests or someone. Not impressed neither the quality of cleaning they did

Great setting for a business dinner. Fast and reliable service.

Lovely looking hotel. Had an issue when I first got here and they sorted it out right away. Only reason I gave 4 out of 5 stars is that it is pretty noisy.

Great Location, not far from waterfront (couple of streets) Very kind staff and Door man. Nice parks around and a Dairy bar steps away. One of the most comfortable beds I've been on.

Very quiet and clean hotel friendly staff would recommend to my friends.

Pretty basic actually. No free bottle of water. Terrible wifi, drops all the time. Slow elevators. Good location. Ok if you get a price deal.

Fantastic hotel! We came to Halifax as part of our honeymoon trip and were put up at the Lord Nelson by a family member as a treat. When we checked in, we asked if we had a view of the Public Gardens from our room. The room they had booked in for did not overlook the gardens so they upgraded us to an executive suite at no cost so we had a view of the gardens. Amazing customer service! We woke up feeling so refreshed thanks to the amazing mattress. Recommend staying here whole heartedly!

Room was clean and neat upon arrival, courteous and helpful staff. Great place to stay, would recommend to others.

Just ok for the price, expected more. Not going back probably not.

I spent 3 days and it was just great. Close to all amenities.

Beautiful rooms with all the amenities you could ask for. Underground parking, room service and very quiet place to stay. My only issue is that most of the ice machines are out of order but hopefully those get fixed soon. Otherwise we had a great experience.

Favourite hotel in Halifax. Closest to feeling like you're at home.

Went for a meeting / continuing education not as a guest. It was excellent for that, if I ever stay there then I'll know more

Lovely hotel, modern, clean and nice. Great sound proof rooms, comfortable beds! Super soft complimentary bath robes, and Nespresso machine.

First night at 11pm a staff member just walked right into our room uninvited while we were all asleep and flipped on the light, this woke up the baby and the 2 other little guys and kept us up another 1.5 hrs trying to get them to go back to sleep. Ordered breakfast, it was $75 for pancakes, a waffle and eggs and bacon. Had a fly on my waffle and they also forgot an item as well, and the food was pretty cold. The walls are really thin, you hear people out in the hallway or next room quite easily. Next time I'll stay elsewhere.

Finally stayed with my family - charm to the max!

As a frequent business traveller I ve stayed at this hotel numerous times for work and conferences and was just captured by its charm and the property architecture. Resolved to come back with my family.

So we did. And it was an even more delightful stay than I could have hoped.

First, the location is so perfect. Right across the street from the beautiful and educational public gardens, an outstanding morning walk location. It s in the middle of the city with a lot of dining options next door and 13 mins walk from the waterfront.

They have this lovely patio area (see my pictures) that now has bar service! Sit, read, sip. Lovely.

Their restaurant is fantastic, food is well prepared and a great place to grab a drink. See my pictures, it s a heritage property and again, lots of charming spaces.

Biggest plus, this is a value priced stay. We saved hundreds on our stay in town.

Three big bonuses:

- Upon check in, on a busy weekend we were offered (for a very reasonable fee, not comp d) an upgrade to a suite that was just gorgeous and made our stay heaven. I want to add that this upgraded room had a Nepresso machine, my favourite machine that hotels never have. Espresso each morning made my day, every day. See my pictures.

- I sent a note ahead that this was a special trip for my kids and whatever the hotel thought of would be appreciated, and the hotel manager had a special welcome for them. It reminded me why I love this very anti-chain hotel. After many stays they did more for my kids than chains I have tens of thousands of points with.

- I had emailed asking questions of the concierge about family stuff to do in town. Since I come to town on business I don t know a lot about family friendly activities. Not only was the response prompt, it was tremendously thorough. Some of the recommendations were places that had just opened and we made memories we will not soon forget.

I m back on business in the fall, Will now request a room with that Nespresso machine!

Beautiful historical building in a great, central location. The room was a little cramped though.

Very beautiful hotel to have a professional gathering

Nice room. Clean! Love the coffee machine and the garden view! Sometime a little loud when there a wedding.

I stayed here during a christmas party for work. it's nice, some of the rooms are nicer than others. I got a really fantastic view of the city. I would definitely give hotel four stars without a second thought.

Beautiful old charm. Helpful staff and lovely appointments. Rooms are a bit small, but typical for boutique style hotels. Really enjoyed my stay

It was seminar conference, it was really professional and amazing experience.

We stayed in room 915. A lamp was broken and the USB plugs were forced inwards. When we reported it to the Front Desk, they sent a handyman right away and everything was fixed that evening when we were out for dinner. The staff is trustworthy in every aspect.

We loved the location because it's right next to Spring Gardens Rd. People think the hype is at the docks, but from here, you can access everything and, hill-wise, so much less calf work.

The Arms is elegant and they make a mean plate! I fell in love with the Millenial in room service (I had to IG the thing).

What I do like the most of Lord Nelson is its clientele. You will have from the famous to the common folks. You'll have the full designer-dressed person to the one in Old Navy Jeans with running shoes. One doesn't feel out of place!

What we didn't like, but this is specific to the specific room, the door frame of 915 is joint with the door frame of 917. We had some careless neighbors the last 2 nights and we would get woken up at early hours of the morning. I would recommend to do something with those locks because we noticed when we would close the door going out, we would pass our card again so there would be no slamming. It's just "savoir vivre".

I had a great stay at this charming hotel in a prime location. The service was eager and thoughtful and they made sure to follow up with any issues that would come up.

Historical hotel, right in the downtown. Rooms are modern and renovated. The layout is pretty good. There tend to be sales of rooms through trvalezoo.

Well kept old hotel with unique characteristics. Friendly staff and great location right downtown

I went their for an event . The room was great . Great service.

The staff are excellent and welcoming. The renovations are in keeping with traditional style but with a modern and tasteful update.

Beautiful elevators and very welcoming crew at the door

The hotel is well located next to the Halifax gardens. For being an upscale establishment there were multiple quirks with the room and getting around the hotel itself. Not horrible but for the cost there are better accommodations nearby.

Very well run , clean classy, nice big clean rooms good service .and love the in room coffee

The hotel is wonderful, it definitely lives up to the boutique label. The room wasn't huge but suited our needs and staff is friendly. Complementary Wi-Fi is fine for light browsing, and there is wired 70mbit as well. Premium Wi-Fi (20mbit, $10/day) or a personal router is recommended.

One star knocked off for inaccurate information given over the phone for how to get to the hotel from the airport. We didn't make alternate travel arrangements because we were told there was a hotel airport shuttle. There was none. We ended up over an hour on local transit buses plus a hilly 20 min walk to get there. A cab from the airport would have run $70. This was a major inconvenience on a late arrival flight.

Great location, some of the staff were great while others should consider a career change. They really shouldn't be dealing with the public. Times are changing rapidly and management should try to keep up!

Location is located right in the heart of downtown Halifax. My room was a corner room with 1 king bed, amazing. Lots of space with a big couch and a desk and chair. Nice big flatscreen TV. Service was great. Very clean. Toiletries were replaced daily. Complimentary limo service weekday mornings. Very much enjoyed my stay and would return.

No place for an extensive stay. Even the sheets are small. Lots of little things

If....
You like great service
You like true authentic atmosphere
You like great pub food
You like comfy beds
You like a great location
Then Stay here...its that simple.

Oh Btw...Lisa helped me arrange an extra room and catering for my guests...shes awesome!

Excellent stay. Very good situation: a beautiful park opposite the hotel. The seafront is close, with its entertainment and museums. Excellent service, but the French language remains little practice ....

Unbelievable and I'll never go back there again the prices are just crazy 60 something dollars for parking I'll never go back

A great hotel in a good location. In central downtown Halifax so everything is pretty much walking distance