The Landmark Resort Review

The rooms have a perfect view of the ocean. The Indoor and outdoor pools are a fun for the family. The halls and the elevators are stifling hot, but the rooms air conditioners practically blow snow. Nice clean room. Absolutely wonderful, friendly and kind staff! Definitely would recommend this to all I know. If you take your family there, I hope you have a wonderful time!

( I'm posting pictures from our room on the 10th floor)

Very clean and great customer service. Nice and spacious inside pool, lazy river and multiple hot tubs with access to the beach. Also has a decent size outdoor pool and a cross walk over to the parking garage. It was especially nice having so many different restaurants to choose from on site, especially during a hurricane evacuation!

#landmarkresort #myrtlebeach #cleanrooms #greatcustomerservice #starbucks #breakfastbuffets

My family and I stayed here in 2019 and it was a very clean place and extremely nice employees that would speak to you.
So we decided to book our 2020 vacation here and all I can say is we will never stay here again. The entire place reeked of weed. Never saw any housekeeping being done in the hallways. The day I left I saw a bed bug and mentioned it at check out only to have the front desk staff shurg it off as a water bug. The inside pool was freezing cold in facf the ocean was warmer .

Overall, if you re looking for a relatively cheap, close to the beach, family friendly resort this one is pretty good. Rooms were pretty clean, staff was nice and accommodating. However, during our stay the elevators were almost constantly packed or broken down which caused relatively long wait times for an elevator. After 3:00pm all room service was non existent to the point where my partner and I had to dry ourselves with wash cloths after calling for towels at 4:00pm (side note towels came at 9:00 am the next morning). Our do not disturb sign was stolen twice from our door which caused us to be woken multiple times by housekeeping knocking (not their fault but that was the fellow guests we had experienced). Walls of this hotel are pretty thin so you certainly hear quite a bit from outside your door and above you. For a young couple with no kids I m not sure if we would stay again but the amenities were certainly a plus.

We stayed at the Landmark Resort for a family vacation. The rooms were nice, the ocean view was amazing, and the indoor and outdoor swimming areas were great!

Decent hotel, wasn't as lavish as made out to be . Pool area kind of suck, sign kind of makes u think there are actually 7 pools , but this also includes kitty pools , 3 hot tub, which u cant use all of them in the colder seasons

Passing through town both on a personal trip along the coast and a scout trip for a potential beach property. I'm going to review this as a hotel guest and not from someone looking to buy property as I will not buy a unit here, due to circumstances outlined in this review. That said, we arrived at the Landmark about 3pm on a Sunday and the line to check in was about 20 minutes (yes, I confirmed this with my gopro that I left running on the car). Anyway, once checked in, we found the (free) parking garage and got a decent space. Crossing the sky-bridge into the resort we quickly realized this place was a maze. Following the signs around the labyrinth that is the Landmark, we found our room a few minutes later.

The room was an average sized room, with a small kitchenette -- remember, they sell these rooms as condos. The room was clean and spacious with a nice balcony. The only thing I can really complain about was my 'ocean view' room was more of a 'ocean and neighboring property view'.

The resort has numerous restaurants, the one we tried was good, if not a tad slow on service. On the ground floor, there is the water park. A few hot tubs, pools and a kids play area surrounded by a lazy river makes this area pretty cool -- except, there is NO security. Since I was swimming and require a key to enter my room, I put my stuff in a backpack and took it with me to the pool area. I put it down on a chair and got in the pool. Within 5 minutes my backpack was gone -- along with my wallet and gopro. Hotel security is handled by a 3rd party who basically took a report and went on their way. Management was most unhelpful and refused to even look at the TWO cameras they have on the property. At first, we were told that they weren't working, then they couldn't for privacy reasons...anyway, the Myrtle Beach Police arrived minutes later (they are awesome, by the way), looked at the footage and determined it was of such poor quality they couldn't see anything anyway. So what fun we had was negated by the theft of my bag.

The next morning, we checked out early and there was no mention of the theft or updates on anything by staff, who I suspect weren't even told there was a theft the night before.

The good news is that a few hours later, we got a call from the security company saying my bag was found, along with my wallet (with cards) and gopro still there. The only thing missing was $3 and my shirt.

So if you are a hawk about your security and keep everything attached, this place could be great. The rooms were comfortable and the beach access was great, but the lack of security and handling by staff really turned me off of this hotel.

Decent place but the smell everyone talks about is off putting.

Just got back from a stay here. Our room was beautiful, very clean, updated and even had a small kitchenette. The staff were all friendly. The outdoor pools on the ocean are beautiful. The indoor pools were clean and they also have a child s pool, splash park and putt putt fenced in away from the other pools so parents can sit back and relax when the little ones safely play. I would recommend to anyone.

Amazing staff and a great place to have large events. Also has a convenience Starbucks on the inside as well.

My review is going to be long, but worth the read.. if your anything like me you check reviews before you stay.
Well, this time I didnt. I booked through Expedia and never thought to look at the reviews because it was so highly rated on their site. I booked this resort back in Feb. $313 for 4 days 3 nights(definitely not bad!) And that included all fees and tax.
Anyway, fast forward and 3 weeks before our trip it occurs to me I haven't checked out the reviews like I usually do, so I come here to check. Not gonna lie, after I read some of these reviews I was horrified about what was to come and started 2nd guessing my booking(we brought our 3 month old along) due to the things people were saying. But that's where things took a turn.
Fast forward to 9/8.. check in day. Took the 8 hour drive from MD, and upon arrival the place looked great. Went to check in and the lady who checked us in was super nice. As a matter of fact she had called me the day prior to confirm they were open to due hurricane Dorian for the dates we were staying and upgraded our room from an interior view to ocean front view for free! Check in did take a little longer than expected but nothing that was too long.
The parking garage across the street is wonderful, especially because you can take the skywalk across to the hotel and avoid that heat!
Went to our room and it was great! Yes, it is a little dated, but you can tell they are slowly making new renovations changes in the room.. we had press on hard wood floor in the room and living room and nice tile in the kitchen. Cabinets were new, so was fridge. Stove was outdated but cant blame them considering the amount of rooms that they have!(15 floors) the view was to die for! The beds were comfortable and the pillows were great. 2 ac units in the room was also a plus! One thing that was no where to be found which I noticed was mentioned alot was "bugs" more so "roaches". Witnessed none anywhere in the hotel at all.
Cynthia from the bar was great! We ate and had some drinks the first two nights we were there, make sure you go see her! I only had a grilled Cesar salad but the chicken is superb. Everything was as it should and you get a big portion for the price.
Now for the kind of things.
When we arrived no pools were open except for h2oasis just across the street by the parking garage, but that wasnt an issue because due to the hurricane and having just reopened we were understanding. We simply went to the beach for the afternoon. Day 2 all pools were open except the lazy river(didnt ask why but can only assume it was due to not being cleaned yet) but that was fine with us.
Our room was cleaned.. 98% of the way. A couple of our towels did have a strain of hair on them, and our tub wasnt thoroughly cleaned but that everything else was ship shape.
The only thing I found that I can agree with is the smell of the hallways. But there is a reason for that. The 4th floor especially has that mildew, musty, gym sock kind of smell. Not sure why that of all floors has the strongest but it does. All other floors(we stayed on the 7th) did have the same smell just way less noticable. The thing to take into consideration here is that this hotel is a U shape hotel and each floor is open.. yes open floor plan. So as you walk the span to your room you can look down and see the lazy river and the sky and other things. So please understand the smell comes from the carpet on the hallway walkways due to the fact that anytime it rains or any other kind of weather hits.. that carpet is going to soak it up and thus the smell forms. It's not due to the lack of cleaning and etc. Simply weather related and how the hotel was built. Not their fault.
The map, although my husband understood it, was a bit much to take it given how big this property is. We just ventured all over looking for short cuts and their are elevators everywhere!
We cant wait to come back next year for another anniversary! Thank you landmark!

Nice staff. Comfortable rooms. Will book here again.

REALLY enjoyed this little vacation with my daughter and her friends

Nice place . Great for kids . Right on the beach . Very clean

Or stay June 2020 was wonderful. Hotel isn't a genuine 5 stars as some is a touch dated nothing was broken. Accommodations were very comfortable. Staff was very friendly. Kitchen was well stocked. Property was clean and tidy. No funky smells or big problems like SO many other hotels here. We only wish we could stay longer. Thanks landmark for a great trip.

It's nice. Little older hotel that has been renovated. Lots of pools and access to Beach.

I always enjoy my stay at this hotel. I have never had any trouble with staff or booking. It's an older hotel, it's not the Plaza. The only thing bad I have to say about it would be the warm hallways and that chlorine, musty smell in the elevators. But what more can you expect from a family oriented resort with so many pools and people going back and forth all day. They couldn't hire enough staff to keep ever inch of this hotel clean all day. I think ppl need to be a little more realistic in their expectations of hotels.

One of the nicest hotels on the beach with plenty to do. Restaurant and lounge/bar.
Every time we come to the beach this is where I want to stay.

Older but well maintained resort. South Myrtle Beach is a relic these days, although retro 80s is somewhat a cool look these days. Garden City, a little farther south, has a better vibe. Also be aware that many of the rooms are actually owned by private individuals who rent them out through VRBO, AirBNB and even Travelocity. If you don't purchase through the actual resort, there are some areas that you won't be able to use, even if you are willing to pay extra.

My family stayed here for just one night after deciding on staying one more night at the beach and let me tell you, we will be coming back. for me that is saying a lot do the the fact the hotel we stayed in was the one I used for many years. We book the room same day the price was not bad and I was able to check-in 5hr erly. it was in a good area as well. Now I'm still in my 20's and I have a one year old and we both loved it and my wife really enjoyed her time form the pools to the restaurant it was great. Are room was nice and clean the bad was not bad a little hard though bathroom was a bathroom overall it was a really good place ... also they have like several hottubes really several.

Great staff and family fun great different variety of pools. Great ocean front view.

It is beautiful and smells good. The food is great and I love my balcony in my hotel room. The people here are very nice.

Food was great. Service staff was good. And the rooms were good. Maybe it was the weather but the indoor pool was closed way too often for my 4 day stay. Overall they were great but the indoor pool disappoints, but you re on the beach so it s not that big of a deal. Very friendly for kids so remember that if you re older and not trying to be around them. Overall great experience though!!

It was ok. I saw a roach. Freaked out. Did not utilize room service.

My aunt and cousin are staying there and the pools and lazy rivers are beautiful and maintence men are working very hard to keep it that way! Beautiful view of beach

I have vacationed many times at the Landmark and attended the convention of the Disabled American Veterans, but I must say that I was very disappointed with the bed in my room. It was very hard and my legs ached after sleeping on it. I thought it was just me, but the adult in the room had the same complaint.

My family and I stayed here over the weekend from 8/9/19-8/12/19. Its very deceiving. The pictures on the website and the lobby are nice. The room on the other hand doesn't look like the pictures. The housekeepers only came to drop off towels not clean the room. The breakfast buffet was nasty. The eggs were powdered and the meat was under cooked. There were no choices of optional meats just pork. The blankets were thin like a sheet. The carpet in the room looked dirty. It was just not a good hotel overall. The only thing that was nice was the Ocean view. Although I could have gotten that at any hotel on Ocean Blvd. It was too expensive for what we had. A so called suite consists of a pull out couch and 2 double beds for more than $1000.00 for 3 nights. They need some upgrades asap. An have the housekeepers CLEAN UP. An take some pointers from Hotel Blue or Captains Quarters and get an Omelette bar if they aren't going to have any other options besides pork. Will not stay here again.

Had several minor issues and finally went to management after finding bugs in our room (roaches). Spoke to Zach who apologized and promised to send me an email with discounts on a future stay and said he would refund part of my stay back to my credit card. Never heard from Zach again. Then posted a review and got the response below from "ownership " who said they would reach out to me. This was several weeks ago and still have not heard from anyone. Customer service/ satisfaction is apparently not a priority.

It was wonderful,very will be back..shot out to all the staff great service and friendly.

The room was nice as it does have a full kitchen; however, the blankets did have hair from previous visitors on it. The towels and face cloths were very rough. Cigarette burn marks on side of tub and rust on side of refrigerator.

One of my most favorite places to go. The view and sunrise were amazing. I even found an awesome sharks tooth.

Wouldn't go back there if they even refunded money from last visit! First room had mold on ceiling and second room was beneath private sector and loud noises all night long!

Checked in on 8/23/20, check in took forever, lobby was full and only one person checking ppl in. Finally got our room which wasn t correct, got switched to a room with a refrigerator thats leaking and that doesn t really cool! Maintenance has came and said it s fine....leaking isn t fine! Shark bites menu says you can charge it to your room...you can not! I don t carry my credit card on me to the pool...who does? Today is our 4th day and we called to get towels and toilet paper before 9am! It finally came around 10:45am! Yes we are still here! Unfortunately We are here til the 31st!!

Good value for price but place is showing it's age. Plenty of parking in adjacent parking garage. Not in the "busy" section of Myrtle Beach, but close enough for short cab ride. Staff friendly and attentive.

Melissa at front desk is awesome-sauce! She has a unique, fun way of bringing family together! The staff and security were friendly and helpful. Thanks everyone! Bro. & Sis. NC

Arrived at resort and they told us our room wasn't ready but it would be shortly so we went riding around a lil bit ... 2 1/2 hrs later we came back and it they said it still wasn't ready! They then offered to put us up in another room exactly like what we paid for but on a different floor. Ended up it was not the same room we paid for and then when we told them about it they tried to make us out to be liars! Room had leftover pizza crust behind the bed floors still had sand all over them pools were closed and the ones that were open were so crowded you couldn't get in them. Big Jacuzzi outside along with big pool was closed down on our 2nd night there as well. Will definitely be the last time I ever stay at that place! Our vacation has been basically ruined because of this hole in the wall wanna be resort! Please don't waste your money on this place like we did!

They messed up our reservations. Then argued because it was their mistake.

Our room was not maintained or kept up. The ceiling was literally flaking all over our beds and our things. When we notified the front desk, they sent maintenance up and all they could do was scrape the ceiling. It started falling again 10 mins after they left. We have been waiting on them to approve for us to change rooms. Worst part was our 2 year old almost ate it.

It was beautiful little pricey but the ocean front view was stunning

It was cool when I came about 10 years ago it's time for a renovation actually all the hotels on the South Ave need to renovate. Really need to update beds and come on digital antenna it's 2018 GET ACTUAL CABLE. This is a resort

Hands down the best indoor pool and jacuzzi especially the indoor for the off season. Rooms need an upgrade

So many options for pools and hot tubs, indoor and outdoor lazy rivers, and so close to the shoreline, parking was a little annoying in the garage but dont let that ruin any opinion. I would have expected to pay more for a place that had as many amenities.

Came in turned up the lights and roaches in the kitchen. So disappointing. The room is nothing like what's on the website. This is horrible. Money wasted. My husband really wanted his family to have a nice get away after being cooped up for months because of COVID-19. If we could book another room else where we would.

This was the WROST resort we stayed at the whole week my family was there our room never got cleaned and we let them know multiple times. The first room we had the tv was broken and the bathroom was dirty. The second room they put us in was a little better elevators was dirty and had no A/C there was also HUGE cockroaches everywhere in that resort my family will never stay here again.

This is the second year, I have stayed here. True it didn't have to many good reviews and true it could use a little updating. I like it here, they have many things for the kids to do everyday like crafts and pool activities. The pools are good, love the hot tub. There is a couple of things I didn't like. As the same as last year. The couch is very dirty. Had to put one of there blankets on it . Come on guys really, some new couches please. The outdoor carpet on the balcony is awful, pull it up or put new down. Please put a fan at the elevators, to hot.all in all not a bad place

Location is great because it is in the middle of everything. Rooms were clean. Only problem is that there were no more towels in the pool area, UT that was at 10pm at night

This place was a joke. 800 for a standard room. That was out dated. Hallways smelled so bad. Elevators were slow and very very hot. Joe the bellman was very helpful. Would not recommend this place to anybody.

This hotel needs alot of improvements I stayed here 4 years ago and had a pleasant time. I recently stayed in October 2018 and this place is run down. My room was filthy and old, stains on carpet and the kitchen was nasty Appliances was beat up and raggedy. The halls had holes in the walls. The elevator kept getting stuck. None of the hot tubes worked. The food was horrible in there restaurant not worth it. Go somewhere else!!!

I read so many mixed reviews about the Landmark Resort before actually booking a room. I am so glad I did! The room I stayed in was absolutely stunning and had the most amazing view. The resort itself had so much to do, and you can walk right from the hotel straight to the beach. Also, the staff is very friendly and helpful. I watched at night how the staff takes pride into their cleaning and they do a wonderful job so that the next morning it would be perfect for the guest. This is definitely my go to place every time I am in Myrtle Beach. Before going here I was going to plan another trip but to another beach, after staying here I think I will just be coming back here instead. Also, I enjoyed the breakfast. I really recommend anyone who is planning on going to Myrtle Beach to please check this place out.

The staff is very friendly. While it's your typical tourist accommodation, it's comfortable and clean. The view from our room is spectacular! I'd definitely recommend families to come here. There's lots to do in the immediate area for kids. I had a great time!

Restaurant&service was excellent! The pool look awesome, the beach was beautiful! The Hotel&rooms are a little run down.

The rooms are beautiful and clean! Love the atmosphere..

BEWARE*** Housekeeping is suppose to honor the DO NOT DISTURB sign that is put in the key slot, they do NOT!!! They entered the room anyway and hid my child's iPhone and wallet in an hotel pillowcase. We always hide our belongings but it was so late in the day that housekeeping should have been gone. Took us forever to find his things. I finally had to call my older son and he sent a signal to the phone and it located it. If that had not happened we would never had found it!! My son was so upset that he thought someone was coming back to take his things, that he didn't want to leave the room. Took forever for management to get in touch with me. I went to the front desk and left several messages. I had to call back after I returned home. Jessica, in management, first said she spoke with housekeeping and no one put his things in a hotel pillow case and then later she said they did to keep from anyone else from coming in the room to take them?! WHAT?! Nothing was done! My child's vacation was ruined, he would not go back to the pool or beach!!! I will never stay here again!!! Stayed on lobby/street floor very noisy. The door on the inside did not have an extra lock for night time protection!!! Check in very slow!! Find somewhere else.

Rooms could use some updates. My 13 year old son was too tall for shower. Breakfast buffet was delicious! Really like the location. Beachfront, two blocks from Neighborhood Market and short was to pier, boardwalk and Pavilion.

Needs some updating, but had a really enjoyable stay, despite the unseasonably cool weather...

Resort has great location, amenities, however my first room air broke called downstairs was told we would be moved next day but I was concerned about the night with no air, asked for fan didn't have one and no one offered to compensate me for the problem. Then one of the main pools was closed. Also the pool outside is not big enough for all the occupants. Latitude restaurant was good. Breakfast buffet was good. Rooms were decent but beds are not comfortable sheets are rough. Pretty laid back resort. ELEVATORS was a major issue!

It's in a good location. The side view rooms provide a nice view of the ocean and of the boulevard. Like most all hotels at Myrtle Beach, it's older and been through a few renovations. By the time they get around and update all the rooms, it needs it again. The room I had was a little "tired". Cabinets were very old, fridge didn't work great, carpet and bedding pretty worn. But it's not the worst I've stayed in either. Helpful Staff. They have lots of pools and a parking deck across the street with a walkway connecting to the hotel. It was clean enough. It was off season and we got an average price. I'm sure I'll stay here again at some point.

Was awesome check in. The supervisor Penny was awesome and fun.

Nice hotel, the only problem was the walls are paper thin. You can hear whole conversations from your neighbors.

This place was a mess. It took over an hour to check in. When we got to the room the keys did not work. Finally got the keys to work and the room was dirty hair in the tub, no vacuuming was done at least the sheets were clean. Not worth the money. I won't be returning

My kids and I stayed at this place last week for Spring Break. Incredibly friendly and approachable staff. Terrance (or T) stuck out the most at the front desk. He made sure the check in on Sunday night after midnight was quick and painless. Very friendly. My son, who's a diabetic, needed medical supplies and the hotel staff allowed us to ship them to the hotel, no hassle. The bartender Daniel was very friendly. Great guy, makes a wicked Frisky Parrot. The location was great, the indoor pools/hot tubs were great. The room was nice and spacious. I will stay here again upon returning to Myrtle Beach.

Nice parking garage, beach access,alot of pools, great for the whole family, has everything you could ask for. Nice views, inside bar, good food, safes in all rooms. Only place I'll stay during Bike week, they give all bikers the first floor parking and a place to wash there bikes anytime. I would live here if I could. Thank you to all the employees at landmark for making me & the wife's vacation so awsome!!!!!

It is a good place to go when you need a place to stay when you don't have one and prices are. Good also and that do have pools

Almost backed out of staying here because of negative reviews. Glad I didnt! Room is great. Staff is great. Location is great. My family and I are having a blast! Bonus it is two blocks from a neighborhood Walmart for us to restock our groceries! Saving time and money!

For the amount that is being charged; appliances were quite dated. Shortage of kitchen supplies. Did not pre-warn us that there was on-going construction.

Lovely place to vacation at n besides I use to work their indoor outdoor pool lazy river at noon music is play a great place to stay.

Very down kept, mostly poor housekeeping and neglect

It's worth getting a suite for the extrea money. Great location and a variety of pools to choose from. It also has a water slash park for kids and a putt putt course.

Very clean and relaxing. Will visit again. Loved it.

So many water areas to play. Great place to stay. Great fun even when it rains and you can not go to the beach.

Staff helpful sits on beach plus I believe 17 pools

Worst beach vacation we have ever had as far as hotels.
Kitchen sink backed up 20 min after arrival. I almost threw up the smell was so bad. Floors and counter tops were filthy. The whole room smelled like a combination of mold, a sweaty gym, smoke and I'm not sure what else. Sprayed it like crazy with Lysol. All indoor pools were cold. One hot tub looked and smelled like a toilet that had not been flushed for a week. Other hot tubs didn't work, were cold or both. The stove was gross, coffee pot had clearly never been cleaned. On top of that we came home with a stomach bug. Not sure which disgusting issue may have caused that. The people below us were loud and smoking something funny that came into our room when the bancany door was opened, so we didn't open it or let our kids go outside. WILL NEVER STAY HERE AGAIN!!!!

The condos are spacious and perfect for a family vacation. The staff were extremely helpful and the indoor pool, lazy river, and hot tubs provided plenty of fun even during the winter months. Plus the view of the balcony was perfect for the early morning sunrise.

Nice pools and coffee bar, but the rooms need some updating .

Arrived at the hotel to find roaches and a really must smell in our room. Of course staff was friendly they switched our room. Only to find blood stains and more roaches in our room.. Taped our curtains together because they wouldnt stay closed. They did give $75 free food due to the horrible check in process. Overall i would never stay here again.. My 2nd visit and they are going down TREMENDOUSLY.. I recommend closing down for renovations. And an exterminator.. Manager never contacted me about our stay and we were told she would. Overall i wouldnt recommend this hotel.. Seriously need upgraded.

Lots of fun amenities for the kiddos! We had to switch rooms at midnight our first night bc the AC didn't work. Then the AC in our second room didn't work properly either. But overall good stay. I'd stay again.

Was a decent hotel, the beds are nice. But my view was of a rooftop with ventilation systems on it. And the roof was bright white. Yeah. Well besides that is is a pretty good hotel would recommend!(with a better view lol)

Showed up and was told our room was second floor, we requested higher was told there were no other rooms oceanfront. Got in the room And the ceiling was flaking down. Called front desk told them they said they would move our room.... I thought there were no others but ok. Got moved 12th floor ocean front after being told your not assigned a room till check in yet we are taking someone else's room...yet how if it is not assigned till check in.... whatever. Asked for cart for luggage was told there were none, so we hauled everything twice now and the hotel is super humid. Get to the new room it was alright, the back splash in kitchen was all broken. The faucet felt like it would break off in any moment. There was food on the wall where the table was. Set the ac to 68 it would not stay randomly going from 59 to 70 with no warning. Oh and let us not forget our apparent extra guest the roach. Yup roaches... So if you are not looking for quality for a expensive price this is the place. Best part the view but seriously the runarounds and the low maintenance is a let down.

Our room (535) was filthy. Stains on the carpet in every room and the couch was so dirty it was slick. I wish I could add photos. The Manager was rude and disrespectful and he does not have integrity. I will never stay there again.

Stayed last week for three days close to beach, friendly staff. Had a very nice stay, need to have more handicap accessible roons, and some more staff for the restaurant downstairs

Would recommend to family and friends very knowleable staff go above and beyond for there guests.special shout-out to Mr Sherman great Man

Had an amazing experience!! Clean rooms and great location. Will come back in the future.

Service is good, the indoor pool is fantastic and one of the best I've seen so far. Breakfast was very good and affordable. The bartender was super nice, although drinks are a bit pricey and made very strong. Only issues I had with my stay was all the ice machines were down except the lobby (we stayed on the 12th floor), and the place seemed slightly rundown, in the sense that lighting was spotty and flickering, elevator doors a little shaky, etc. Overall good experience though, would recommend.

Was there for a Womens Retrest and It was ok. Not at the level of resorts I normally stay at but acceptable. Starbucks was a great addition. The hotel restaurant fare was ok but their breakfast buffet was GREAT!!!