The Gresham Hotel Reviews

Very nice hotel very nice staff the 1 point deduction is because we were waiting for 2 here because of alleged room cleaning and then again 30 minutes because it was still not ready

Great hotel. Friendly, helpful and professional staff. Excellent location. Great room, bathroom and breakfast. Really pleased with our stay there. Highly recommend

Rooms are dated. Bed squeaks (room 544). Water pressure in bath/shower very weak. Limited power sockets in room (one and none near bed). Location good.

Good to have pint quitely and that staff are friendly

Beautiful hotel ideally located in the heart of Dublin, a landmark hotel, well worth a visit even if just for lunch or tea,excellent service and good value for money,

The hotel was very welcoming and the staff super..in every department. Lovely early bird meal in Toddy's ..great Apple strudel and first class service from Colm. Really comfortable bed and the duvet fantastic! We'll be back.

A most luxurious hotel in the heart of Dublin. An exquisite customer service and first class facilities. If you want to visit the most famous places in Dublin, this hotel is in an ideal place.

Today I visited your establishment and was sorely disappointed. My daughter and I went into the breakfast room to have coffee we waited and waited to be asked for our order but to no avail eventually my daughter had to go to the bar to give our order .It arrived OK but no one came near us despite lots of staff roaming about We had to shout to get someone's attention to get the bill and shout again for someone to actually take the cash which she did with No thank you or any other pleasentry. We had intended to come back for lunch but with the treatment we got we will not be returning. We had lunch in an establishment further up o connelly where our custom was really appreciated . Hopefully you will take this complaint on board and have a word with staff.

Hotel well located on the main street, attentive staff and at the reception there are Brazilians, spacious and comfortable facilities, good size and clean rooms.
Negative point: carpets in most of the hotel and in the room, which although clean leaves a strange smell.
Conclusion: it is worth it for the cost x benefits.

We stayed in the Gresham Hotel September 27 & 28, 2018. The hotel is very central in downtown Dublin. The exterior and public areas are beautiful and the front desk and restaurant staff was very friendly and competent. The hotel did provide free wifi and cable. However, our room was very small (we were in 528). This room had no bathtub only a very tiny shower. I would have liked some counter space to put our toiletries on as there was only a pedestal sink.

The service was pleasing, the rooms spaceous and the location grand!

Had a lovely stay there. Rooms are clean and cosy. Staff are very helpful and friendly. Situated in a great place in dublin.

Excellent property in the center of Dublin, transfer from the airport with bus stop just in front of the entrance, breakfast with a wide choice, excellent value for money

A visit to conference rooms greeted by a staff member wanting to know where I was going

Excellent staff, beautiful historic hotel, but expensive. Also, very difficult to get from car park to hotel reception.

Substandard hotel. Service is very slow. Facilities are very poor. This hotel needs to be dragged into the 21st century, fast.

Great location, exceptional staff, perfect breakfast, very comfortable rooms, more than recommended, a 10!

Amazing hotel,The room was comfy,The food was gorgeous and the stagg were the kindest staff i have ever spoken too would strongly recommend staying here

Great hotel in Dublin!! Clean rooms comfortable bed and excellent customer service. They helped arrange a day trip to the Cliffs of Moher...which I highly recommend!

Beautiful classic style hotel. Very large rooms, comfortable and clean. Ours had a beautiful bathroom with a stylish bath. Fabulous breakfast. Friendly and efficient staff. Very central location. indoor parking for a fee 17 per day. Highly recommended to visit the city

Someone stole us in the restaurant of the hotel a few weeks ago. They saw who did it with the security cameras, but they did not do anything! Amazing ... Thanks for nothing.
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Someone stole us at the hotel restaurant a few weeks ago. They saw it through the security cameras, but they did nothing! Amazing ... Thanks for nothing.

A typical English, very nice hotel with very friendly, helpful staff.

Awesome place, central location in city, great customer service

Some of the rooms do not have a view.The kitchen closes at 21:00.Slippers ,toothpaste ,shaving blade, not provided.Minibar on request.

The location of this hotel is ideal in the centre of Dundee line city. However this means they charge a lot for a really small room. The hotel restaurant was ok, food was adequate nothing special but acceptable but made me want to eat somewhere else the second night of my stay. Nice selection of Irish ales though and the other bar had a good selection of Irish gin.

Grand old building, great location, rather pokey room.

Had a meeting with a client who suggested we meet here. When entering, a young concierge stopped me entering and said "what do you want?". When I said I had a meeting in the bar he asked who it was with. It was at this point I ignored him and continued to the bar. Young, fair haired concierge needs a lesson in hospitality.

Very cozy place, so relaxing service minded personel.

Excellent hotel, with attentive and accurate service. Perfect breakfast and dinner. Location more than good. Negative is the bathtub too high and dangerous to enter and exit and the location of the internal rooms that open onto poorly kept and dirty courtyards. These rooms would hardly satisfy people who pay a full price, while they may be ok or discounted for groups.

First time staying at Hotel Riu Plaza. Excellent service and friendly staff. A spacious room with a decent bathroom. As tends to be par for the course, you have to take shower in a bathtub which is not preferred. That said the shower quality itself was good. Interiour design can use some modernizing but overall happy with the room and the stay. Breakfast was also good.

I'll start with the pricing, very fair considering the location, staff were very helpful and friendly, the room was okay, bed was a bit hard and carpets a bit Dusty and the TV although branded as a smart TV was not very smart, the shower was amazing, could have stood in it for a whole day! Unfortunately room service was not an option which was wholeheartedly disappointing, I would stay again but probably just for a place to sleep not for a relaxing night away from the kids

Rooms were nice and hotel was clean but the food and coffee and tea wernt great which is a shame.

Small aba clean rooms, TV with German channels :) at breakfast there's a small selection of sausage, more cheese, cereal, and hot there is. The hotel is centrally located, just a few meters away are buses and trams. Staff very friendly

What a lovely hotel. It had lost its way for a few years, but its back with a bang. Being on O'Connell street it must be Dublins most central hotel.
The reception is beautifully decorated and well staffed. The bar is very comfortable and staff very attentive and friendly.

Beautiful establishment to drink is beautiful and Interiors absolutely outstanding

Spacious rooms and en suites, great staff and in a prime location. Decor could be updated in areas but other than that no complaints. Would recommend to others.

The hotel was mediocre for a 4 star, but the location was great and the staff made up for what the hotel was missing by being super friendly and professional.

Beds are fine. More than necessary, we had 3 for 2 people. The room was noisy, with a very thin door and ceiling and we could hear the horses upstairs. Worst part is the bathroom. Small, couldn't open the shower door completely because of a light bulb coming out of the wall. Water pressure very weak.

It has been my husband and I and we have been disappointed, it must have been a very good hotel for many years, but it ceased to be so long ago.

Had a beautiful meal in it before Talyor Swift concert. Staff were very friendly.

Nice relaxing place for a drink and food lovely staff quick friendly service

Nice hotel, rooms could do with a little modernizing but overall happy to return here- breakfast is good!

I only went in here to use the bathroom but everything about the hotel strikes me as being very high end. It's quite an expensive hotel but from what I saw from the lobby and bathrooms, it's probably worth whatever you pay. Feels more like an old style hotel but their standards are extremely high. Enjoy your stay if you ever get to stay there!

Good service, good food and drinks at reasonable prices in a nice surrounds.

VERY helpful staff, coronavirus policy well observed, plus a very well organized breakfast

The Riu Gresham is on O'Connell St in Dublin which is the principal of the city

Tasty and reasonably priced early bird menu in Today's.

Located in the heart of the city, the location is great for exploring the city on foot. The hotel has everything you need, especially the breakfast buffet was excellent. Dublin is worth the trip and Ireland impressed us a lot, welcoming and helpful people.

The Gresham Hotel, newly acquired by the RIU hotel chain