The Big Break Reviews

We appreciate the seamless and well coordinate effort by team to ensure a memorable holiday in our recent trip to Singapore.

have been travelling thru BigBreak for over 3 yrs now and will continue to do so God willing. Have visited Phuket, Krabi,Prague, Budapest, Vienna, Istanbul and Greece thru them. good experience so far.....they admit to their mistakes and then they take complete responsibility
for cancellations and rebooking . their packages are quite reasonably priced as far as i am aware. they do not adjust or manipulate costing as per market demands like some other famous tour operators. they are happy to make adjustments and changes in tour itinerary as per our choice. Priti kejriwal handled our latest Greece booking and did a commendable job and i must also mention Aditya who is at the helm and is a very mature, sensible and capable person. Kudos guys!!

charges levied are not done in a transparent manner. You are like any other website and suck

I have traveled on Leh package from 15/5 to 20/5 . The arrangements were good. The guy wlth whom (Mr. Suresh Rawat) I have been interacting for the tour was very helpful and was able to clear all my doubts/queries.

not enough time to complete the booking for new users.. I hurried myself to book the ticket

Customer care very poor. Nobody picks up phone for hrs. SonetSome recorded voice comes and asks us to record our message or concern with the promise that somebody from BigBreaks will call back. It doesn't happen.
Discount codes do not work properly...e.g. BBSBI10 ABD BBAXIS10

It was overall a wonderful and hassle-free experience. I would especially like to thank Vidushi Jain (Assistant Manager) who was constantly co-ordinating with us to make sure we get the best deal. She offered us a wonderful package which utilized every bit of our time that too at a decent price. Looking forward to plan our upcoming trips with BigBreaks. Cheers!

Really nice experience with bigbreak.. thanks to Sapna shaShan entire team.cheers

Big Breaks organized a lovely trip to Leh. Everything was well planned. Special mention to Suresh Rawat, who prepared a great itinerary for us and helped get us tickets done. It was an amazing experience. Kudos to Big Breaks!

1) I loved the country - Singapore, there was so much of movement. Sentosa, universal studios, gardens by the bay, night safari.. evrything was awesome.
2) The entire travel was very well organised. We didnt wait or had no issues. On time pickup and drop
3) Hotel Boss was centrally located giving you a view of singapore from window. Just the room was small but we hardly stayed inside.

Only thing- the breakfast could have been better of the hotel as there were less options to eat specially for indians.

On a whole it was a wonderful trip and very well organised.

Hi Everyone. We visited Greece in 1st week of October. All our arrangements were made by Big Breaks. Excellent tour selection in each of the locations complete with local transfers. Excellent support provided by their local tie-up in Greece, all of them were very well informed and supportive. They even provided us a lot of choices with hotel and excellent visa assistance. Response time is very quick. Thank you guys more making it a very special trip. Special thanks to Dheeraj ji for coordinating the entire tour. We had a great time.

- Some hidden charges are revealed just before your payment

I had to fill details thrice as for some reason the booking was not getting complete at the final transaction level. may be the payment gateway had issue but because bigbreaks was not retaining my information i had to refill everytime. Atleast for incomplete booking it should retain details. Plus my money got deducted from my wallet even when the payment gateway didn't complete my transaction

It was awesome trip .Very well Planned enjoyed a lot.
Special thanks to Shubham for such a good plan .

IN PRESENT TIME THIS IS THE BEST TRAVEL SITE
I LOVE IT.

awesome experience i feel every time when i booked my flights through Bigbreaks....

Very Nice Site. it easy to use and great offer while booking.

The screen doesn't move ahead when you click on the payment info. The wallets do no work at all

We got a plan made from BigBreaks for our Jordan plan and got a great deal from them. This was our first time taking a tour package and we were skeptical at the beginning but it turned out to be very good. They gave us a competitive price and made adjustments in the plan. Really appreciate all the help provided by Vidushi over mail and call. She was quite understanding and customised as per our requirements. Thanks and looking forward to more trips.

WEBSITE HANGS AND I HAD TO FILL ALL DETAILS AGAIN TOO MANY TIMES. ALSO CONVENIENCE CHARGES ARE VERY HIGH AS COMPARED TO OTHER WEBSITES.

Very bad company .... Not a company to trust and take a package from them ....they only cheat.

Recently enjoyed 7 day tour of Japan in 2 nd week of January. Tour was very well organised without any hiccups.
Mr Aditya from big breaks was very communicative and professional from day one . Will definitely seek their services again.
Thanks

ease of booking great. no multiple/unnecessary clicks and offers. summarized view before clicking on pay button. great website and offers.

Thanks
bigbreak team for your very well arranged group tour for Russia in a compititivc prices.
Thanks

Best travel company to book your Holidays. Even the flight deals here are much genuine than others.

Pathetic experience ever. Thank God i have not booked with these Guys. their executive Dheeraj is so unprofessional and quoted me very higher package & even without sharing the final itenary and cost he insisted us to share the passport copies and already shared to hotel team. When i told him to cancel my booking as i was getting reasonable deal for the same hotel he offered me the deal on same amount now. They are the real thugs. I told him to cancel my booking but he refused." main cancel nahi kruga booking ap mujse same package le lo" .
Big Breaks, This person Dheeraj will definitely put breaks to your organisation growth.

An excellent trip.
The selection of the hotels,location and facility wise was excellent.We were in the heart of the town and therefore could make very good use of the time at our disposal.Must say that entire programme, from ticketing, visa, pickup from the airport,the guided tour,the selection of guides and their ability to communicate in english left absolutely nothing to be desired.All in all it was a memorable trip.
I look forward to more holidays with big breaks and will strongly recommend it.
Air Vice Marshal(Retd) Suresh Vohra

all services was up to the mark , morover , SHALU has done commendable job by booking the properties and flights at its best ...

All good except time time to fill the details isn't sufficient

We had an amazing trip with family. I thank big breaks travel from yhe bottom of my heart. Looking forward for a long association and many more trips in future ahead. Many thanks Big Breaks !! Keep up the good work.

Good experience, good offers and interface. A good option to MMT & Ibibo.

It was a great experience and wonderful trip.. special thanks to shalu who make our trip comfortable n best.

I was really happy with their services and what worked for us was the fact that their staff was extremely amiable and coordinated the trip exactly to our needs. The pricing was reasonable and the experience overall was pretty great. I'd love to book another holiday through them.

These guys have done Fraudulent charges of 1.5 Lakh INR for using their service and upon showing them the proof, offered to refund only 50k INR and stopped responding to us. Strongly recommend NOT to use this service!

Our trip to Sri Lanka from 20-25 Sep 18 was planned and customised by Mr Suresh Rawat with commendable professional competence and precisely as desired by us.. The execution was remarkably smooth, without any glitches and to our entire satisfaction. Mr Suresh Rawat's adept handling and management made our trip a truly memorable one .

I had a fantabulous experience on holiday with these guys! They have a professional network of tour operators and had arranged all transfers and stays seamlessly.

Mrs. Sapna handled my holiday which was a honeymoon and she coordinated very well with even last moment improvisation.
We enjoyed each day of it.

They have many varied options and can customize ur holiday which suits you.
I would prefer them over the bigshots like thomas cook, sotc etc.

Big breaks, one more thing launch your app soon!

Very well organised trip by big breaks for Russia especially thanks to Vidushi. Hasstle free trip. Good tie up with local tour operator. Both guides were awesome there. This was my first trip through Big breaks. I would like to plan through them again in future.

Highly unprofessional team with almost null experience, one of my friend unfortunately booked a package with them and return with having tears on his eye. Seems that he booked the package to check how to get yourself in trouble
I would better prefer to rome in karol bagh Gaffar rather booking a foreign trip with BigBreaks.

Very well organised private tour. Will recommend to all who want to visit Vietnam - Shalu @BigBreaks should be your go-to person.

There is not ease of doing transaction. Too many details needs to be updated before doing a single transaction

Ashish from Big Breaks arranged our Delhi, Agra, Jaipur & Pushkar tour last month and everything was fantastic. Excellent follow up, timely update and extremely courteous and happy to serve approach. I highly recommend Big Breaks to everyone. The car driver Vipin Sharma was also one of the best driver and great guy.

Thank you Anuradha Dalmia and big breaks for arranging a wonderful vacation for my family to Kerala this June .. The hotels and transport arranged were excellent in all respects and above all value for the money spent .. Munnar , the houseboat ride in back waters and the stay at Kovalam remains a memorable experience for us and above all you helped us to chose the right place ie Kerala .. very professionally managed tour !! Thank you and best wishes Ashesh kaul .. Gurgaon

Pathetic customer service. Booked flight tickets and now wants to modify few details. Nobody pickup the call on phone, email is unanswered and on webchat no one is replying. Not recommended.

Great personalised & professional service..please maintain the personal touch

Thanks AGAIN # Excellent work by Mr Suresh Rawat # planning / execution and follow up.... Gr8 trip to Andaman and Nicobar Island # MAY 2018# fun # family # definitely will refer BIG BREAKS to all I know # and this is my 2nd trip in row # next yr also with them for sure.

It was so great & fantastic trip of Thailand to have everything planned out ahead of time and not having to worry about anything... One of the best tour operators whom I have gone through , with good guides and providing good facilities and very good reasonable package and very good services. Premium resorts, it was a flawless trip. I would specially like to acknowledge Ms. Shalu and Mr. Aditya for extraordinary support and patience in handling the different scenarios while dealing..

Big Breaks really made our trip a memorable one. Every little detail of our group was taken care off by the Executives. Accommodation, travel, Sight seeing tours, everything was hassle free. The Travel Partner at Hong Kong also ensured that we leave the foreign land with great memories. Kudos to the team working behind the scene, specially Sapna Sharma, who tirelessly did all the paper work for us and answered our innumerable queries without losing patience. I wish Big Breaks all the best!!

Very unprofessional people. Unacceptable behaviour these people don't know how to manage things. I'll suggest not to book from these guys otherwise you'll not be able to enjoy your trips. Much higher prices, didn't deliver what they said.. They will literally put "BREAK ON YOUR HAPPINESS".

Excellent Site... I booked the ticket at smart price and the ticket also shown up in airlines...The ticket booking site is also amazing to review the order before payment... One suggestion is when we enter the card details in top the ticket details should shown to avoid confusion

I would like to thank bigbreaks and specially want to thank Mr Suresh Rawat for organising the trip to Andaman in a planned manner. It was a very comfortable trip, quality of hotels and other arrangements were brilliant.
Once again thanks Suresh, would definitely recommend

it was said that BBHDFC10 gives 10% discount, but i got only Rs.841 instead of something around Rs.4,000+. Was slightly disappointed with this.

Booked a 10 day trip to Japan and had a wonderful experience. Aditya was very professional and gave us a detailed break up of the cost and made sure we got our money s worth. Will certainly use their services again

I went to Europe for a ten days trip, customized by Bigbreaks to four countries Italy, Switzerland, France and Netherlands, had very good experience with Bigbreaks. Vidushi was coordinating our tour starting from planning of itinerary to last day of the trip, where we wanted to change the pick up time from hotel to Amsterdam airport. She has been very cooperative and replied with positive approach even we have changed the plan 3/4 time before confirming. She and her team resolved all our queries as prompt response. I will like to recommend Bigbreaks to others.

very bad customer service/support. While booking, commit for whatever customer asks for after that while in the trip, put lot of conditions and pressure. Try avoid such service provider

It was an awesome experience . Shubham from BigBreaks really helped us a lot for finding the perfect destination and equivalent resort for the stay.

All the basic amenities including Tour n Travel Partners , location of resort we are staying are above expectation.

Our trip to Dubai was memorable one.Special thanks to Shubham from Big Breaks who took extra efforts to book Hotel of our liking and made hassle free arrangements for our tour in Dubai.Keep up the Good Work.

We would like to thank Big Breaks and Bhavnish in particular for arranging a very good trip toGoa .Hotel Seashore was located on the shore itself. It was a value for money. Bhavnish kept in touch with us everyday. Compare to other travel agents the experience with Big Breaks was the best. In future we'll plan our trips with Big Breaks only. Everything Bhavnish arranged for us was perfect.
Thanks Bhavnish! !

Had some offer codes to book from this site. Otherwise nothing special in it.

Good B2C WEBSITE TO BOOK AND PLAN A TRAVEL HOLIDAY WHEN YOU NEED BREAK IN LIFE

Fare is less compared to other sources and transcation is also so smooth

One of the best deal that i received for flights and hotels. Thank you so much

This is the best company for booking of flights ticket

They gave wrong information on flight ticket. Gave ticket with no layover details in australia on flight SQ297. Admitted mistake and trying to compensate with Rs 50k INR on wallet money against minimum expected refund of Rs 1.5 lacs on bank account. Whole flight is from wellington to bangalore.#buggytravelwebsite #cheapcustomerservice #shameonbigbreaks

User friendly site. They must have mobile application for Anoride and ISO immediately

I recently took the services of Bigbreaks after consulting so many tour operators for an international tour. And my experience with them was out of this world. From costing of package to the facilities provided, all were absolutely outstanding. All the staff I met were courteous, well informed and down to earth. From the very first day to the last day, my dealing executive Ms Shalu and her senior Mr Aditya were always available and they cleared my every doubt and query patiently. They accommodated me during odd hours also. Lastly, I also recommend Bigbreaks to everyone. A very big thanx to them for making my trip memorable and I wish them al the luck and success for their future endeavours.

Congested to drive in your own vehicle. Advisable to take a metro to Kailash Colony which is just 500 mtrs away by a walking path..

Sorry for the delay in writing to you.

Visited 2017 March

Thank you for organizing a good holiday. Overall, we have enjoyed the trip and the places we have visited. Thanks for all arrangements you have made to make our trip more memorable.

I'll definitely recommend BigBreaks to my friends and relatives who are planning for a North East Tour.