Texas Orthopedics Physical Therapy Review

Dr Smoot is an outstanding doctor and surgeon. He ll listen to what you have to say and then give you a recommendation or two. He s there to help you, and he s really a nice guy.

So if you have knee, ankle or foot problems, he s the Doc you want to have on your side.

Dr. Smoot and his staff, specifically Mike Fields, PA-C, are friendly, professional abs compassionate. They are committed to returning quality of life to their patients.

Horrible. I came to them in Feb 2013 with back and neck pain, I got an MRI that they ordered, from I got a series of injections and ever-increasing pain pill prescriptions, finally in September 2013 I was seen by a surgeon who looked at the same MRI they had been looking at and he immediately saw a shattered disc and I went in for cervical spinal replacement surgery and upon waking up the pain was gone...and still is! When asked why Dr. Mukai at Texas Orthopedics never saw the injury I was ignored for a month by them until I wrote something negative on their Facebook wall (which was immediately yanked down...it seems only positive feedback is allowed...), they let me know that Dr. Mukai wasn't qualified to see the injury, then told me she never saw the MRI and that the people at ARA looked at it and informed her of the results, then finally I was told that Dr. Mukai saw a Facebook posting that indicated that I was happy following a visit to ANOTHER doctor at Texas Orthopedics and she then thought I was fixed...it seems she forgot that when the pain meds from that visit wore off I called back to get another appointment...my experience gets worse as at one point she referred to me as a drug seeker evidently taking her inability to see my injury as me wanting drugs thinking I wasn't in pain. in the end there was never a true apology, a lot of calls and e-mails and contact us forms never returned, a lot of Facebook postings pulled, and a lot of excuses. I almost feel like they rode my very good insurance as long as they could and then let me go. I cannot recommend this place after this horrible experience. I could have had surgery six months earlier and not lost so much of my life and they just don't care.

Dr. McDonald is a fantastic doctor. He really listens to the patient and takes the time to actually diagnose and treat the problem. Wonderful doctor!

Excellent reception, fast intake to see Doctor, nurse was very polite and aware of my case... Doctor Westmoreland helped me as I expected and I m very pleased with the whole experience.

Really appreciate the quick appointment & the short wait time.
All staff was very friendly & courteous!
Today is Tuesday -the shot injection has not yet been effective.
Thank you so much!

I do not know how my appointment with Dr. Schultz and Texas Orthopedics could have gone any better. My knee(s) had been hurting badly and I was worried that I may have to have surgery. After I left my appointment with Dr. Schultz I feel rejuvenated. He told me that I would not need surgery and how I to take better care of my knees. Ready to take the field! (Although with a bit more caution.)

Doctor Blaise thoroughly examined my situation and clearly communicated my diagnosis and treatment. I am positive that I am on my way to a quick recovery. Thank you.

Love Dr. Race! He is always friendly and allows time for questions as needed. He us very responsive to my personal needs and i trust him explicitly.

Dr Westmoreland was great! He seemed very knowledgable and confident. (He was recommended to us by Dr. Ted Spears)

Dr. Westmoreland and his team are the best. Could not be happier with the result of our son's surgery and recovery. Professional, congenial, and just all-around top-notch care. Thank you!

Dr. Smoot is personable and smart. He is helpful with my orthopedic issues, although they are vast. He is straight forward in his approach, which I appreciate. I was able to get an appointment at a different location the same day I called, to get a much needed cortisone shot, which was very much appreciated. His PA is top-notch, as well.

Dr Mukai and the nurse or PA who assisted her were great. I continue to have confidence in her diagnosis and proposed treatment. My issue with Texas Orthopedics is that twice now they have had trouble getting authorization from my insurance company, and they are the only practice that has this problem. This last time, I had to wait five the better part of an hour to resolve this issue before I could see the doctor.

I had a great experience at Texas Orthopedics. Everyone was happy and polite. I especially liked Dr. Greg Westmoreland. He too was happy and smiling. I had an injection in my shoulder and hardly felt it. I am already better. I highly recommend Dr. Westmoreland and the staff at Texas Orthopedics.

The staff is polite, appointments are on time. Dr. Savage has excellent bedside manner as well as being a great surgeon. He treats patients kindly and respectfully. I trust him.

Everyone was very knowledgeable and treated me with total respect. Never really like going to the doctor but this experience made me feel very comfortable and confident that the doctor's take pride in the work they do and insure patient's are getting quality care.

I had a great experience with Dr. Mukai and her staff. She and her staff explained everything step by step. The treatment (injection) she and opted for have been a great success and I am now pain free! Thank you Dr. Mukai!!

Dr. Savage was great! Me and my left foot feel better for just being in his company!

Dr. Jason Somogyi has done two of my surgeries and both have gone amazing. He's a phenomenal doctor and surgeon who has the best bedside manner. I would recommend Dr. Somogyi no matter where he is but most of the people at Texas Orthopedics have been great to me as well.

Wonderful personnel and great attention at their South Austin site.

Professional and thorough. Good explanation of my issue and treatment plan

I ve been seeing Dr. Mukai for years. I wouldn t have another back specialist other than her.

I came in visiting from Maui and was in a lot of pain. I saw Dr. Savage and he was a tremendous help to me. He had a very comforting manner about him and really helped me! I would see him again any time.

Punctual, efficient, knowledgeable and helpful staff. This will be my second surgery with Texas Orthopedics and Dr Westmoreland; I highly recommended the South location.

Dr. Mukai is amazing. She listens and addresses the concerns accordingly. She even takes into consideration your out of pocket expenses.

Office and PT staff, doctors, and PAs have all been great; helpful, thorough, and accessible, with a successful outcome. As pleasant as a surgery experience can be.

My experience with Texas Orthopedics South Austin has been very positive. Efficient, professional and personal. The Therapy I received there is invaluable. The information and techniques provided to me by my therapist (Katie Sullivan) have helped me deal with pain relief, and motivated me to be realistic about curing my neck problems. Thank you Texas Orthopedics.

I have been a patient of Dr Peter Garcia,Jr. and his PA Vicky for over 15 yrs are more . I consider them one of the finest team of doctors I have ever had the pleasure of calling my doctors. They are super folks, not just your doctor but your friends. The BEST!!!!!!

Dr. Race is the most AMAZING orthopedic doc. He has been treating our family for over 20 years and we don t know what we d do without him. From back pain to knee pain, he s our go to!!

My mother in law was initially seen by Dr. Mukai, unfortunately all her follow ups have been by a PA and she's charged the same?
Everything else about the service is great.

Patient & friendly check in even with the Covid extra precautions. Upgraded tech system makes the process more streamlined. All of the staff are helpful and conscientious of patients. Dr. Garcia puts the patient first and takes the time to answer questions or concerns. Definitely my first choice of orthopedic offices.

Wait time is very minimal, at least for shots. The office staff is friendly and Dr. Savage takes the time to answer your questions and I never feel rushed.

Ridiculous long wait to get seen here !!!!!
Book your appointment to see a doctor here guarantee you will sit in the lobby for 1+ hour only to be moved to the back sit in a room for another 20-40 minutes

This place is a joke. I've been to Texas orthopedics multiple times trying to get an MRI. The first time they refused to give me an MRI even with a referral from urgent care. They then gave me an X-ray and told me I was fine. My shoulder popped out again literally 8 hours after I left. After 4 hours on the phone and 2 missed days of work I finally got an MRI scheduled and was told the location I had originally gotten an MRI scheduled at DIDNT EVEN HAVE AN MRI MACHINE. While on the phone I was asked if I work with metal, which I do. I was told I need to get my eyes X-Ray'd before I could get an MRI. I scheduled an X-ray and MRI at this location only to show up and have them try to give me an MRI with out getting an X-ray. Brian, the MRI tech tried to convince me that I would be fine, and that "if you don't think you have metal in your eyes you should be fine". I told him I refused to get in the MRI machine with out first checking to make sure there was no metal in my eyes. I was told "we can do the X-ray today but we will have to reschedule the MRI for another day". I work full time in a metal shop, they expected me to get an X-ray and wait until they had an opening on another day to get an MRI. This means I would be unable to go to work until they had an opening for an MRI so I wouldn't have to risk getting metal in my eyes before the MRI. I was then told this was my fault for not showing up 15 minutes before my appointment when I had shown up over 20 minutes before my appointment. This place is a joke and the way they run it could have cost me my eye site if I hadn't been warned about the importance of getting my eyes X-rayd before an MRI.

Great place and nice staff! Dr. J.P. Rodriguez is awesome! He is very nice, patient, and great with kids! I would definitely go to him again and I highly recommend him!

Dr. Schultz is professional, interested and amiable. I would highly recommend him.

Totally recommend. They are efficient, and get to the heart of the problem. Easy to schedule with all the different offices and Dr. McDonald was great!

Wonderful empathetic doctor. As a very senior citizen I have experienced many doctors in my lifetime, and I found even with a frenetic schedule Dr. Mukai takes the time to analyze the problem that brought me to her.

Highly recommended.

Twice I have make appointment with Dr. Mukai, got there was told, she could not see me, her PA would. I wasn"t happy with that.

I was very impressed with the way each person had tasks to do to make my visit informative,helpful,and quick.
No time wasted. The whole visit flowed like a well oiled machine. Dr Schultz was outstanding.
So glad my primary care doctor
Sent me there.

Dr. McDonald is amazing! He is a great communicator, pays attention to the details I provided him, and seems to genuinely care. I live in another city and drove over an hour to see him. It was completely worth it. His staff understood my difficult case and handled it all without any problems. I am a harsh critic with high expectations. If you have a hip or knee problem in central Texas, you owe it to yourself to to see Dr. McDonald and his staff.

Staff was welcoming and friendly. Didn't have to wait long to be seen by the doctor.

I've been seeing Dr Westmoreland for years . Three rotator cuff surgeries. I would not go anywhere else.

Dr. Somogyi was my surgeon he is very knowledgeable in his profession and skilled. My Sugery and recovery came out wonderful.

My appointment was to make sure my issues from 2 years ago were not returning. Efficiency and professionalism are the best words I can use. Kate is a jewel. She is thorough, asks great questions about your situation, and shows great concern over your health. She can also give a shot that you never feel.
Kristen and Aubrie were very helpful up front, and genuinely pleased and excited if you are released from care to get on with your life. Highly recommended for your orthopedic needs.

Dt. Savage is EXCELLENT.
The registration process is poor

Love my surgeon, but over an hour wait in the office for a 5 minute face-to-face visit was not time well spent.

Dr. Savage is very professional and gives you simple answers to all of your questions. He won't tell you what you want to hear necessarily, but tells you what you need to hear. And does so with compassion. Replaced one hip five years ship, and it's perfect. Doing my second hip later this year add well

So far it is been a great experience. Dr. Savage seems to be a great doctor. Great results and he has been a great doctor to deal with. Answers all questions and seems willing to take his time .

Mike (Dr. Smoot s assistant) is always professional and easy to talk to. Always in a great mood. Even when your in pain he is always ready to listen and help. Would definitely recommend him. Thanks Mike!

I had a table saw Vs thumb injury and Texas Orthopedics did an outstanding job getting me back up and running.
Dr Somogyi took great care of me.
They also had me doing physical therapy with Mary Tyson. She helped me through the difficult process of healing.
I highly recommend this team of doctors.

The people were great and I really like the Dr. and staff.

I have been seeing Dr. Blais since 2016 for a bone complication due to my cancer. He is a wonderful doctor and a good-hearted genuine person. I look at the xrays with him, he shows me what the issue is, and is always extremely informative about how to proceed. The office staff at the South location are particularly awesome. It is always my preferred location for visits. Highly recommend this practice!

I have been very pleased with the staff and doctors at Tx Orthopedics. I will highly recommend them in the future.

Doctor was very professional, staff was friendly and helpful. I have been having knee problems over the last couple of years, Dr Blais was able to help me with one visit. I would highly recommend Texas Orthopedics.

I had a cyst removed from the palm of my hand. From the pre-op appointment to the final check-in the process was flawless. Everyone I dealt with were beyond kind and professional. It was a great experience. Hardly any visible scar. I highly recommend Texas Orthopedics.

Dr. Westmoreland took the time to explain the problem with my shoulder and what would happen with replacement.

Great Doctor and staff! So far we are very pleased! Thank you so much!!!

My experience as usual with Dr. Garcia was excellent. My cheking was quick and my wait to see the doctor was 5 minutes. I waited another couple minutes in examination room for Dr. Garcia. He immediately had a diagnostic for my issue and was out in another 10 minutes with a prescription and Therapy letter of recommendation.

Texas Orthopedics staff are so friendly. I ve been to two different offices, they are both great! I would highly recommend Dr. Westmoreland, he is very friendly and precise!

I ve been seeing Dr. Westmoreland since 2010. I lived in Wimberley,TX until about six years ago when I moved to Houston. I drive the 4 hour drive to see him he is that good. I can t find anyone in Houston that compares with him or Texas Orthopedics. Although it is a busy clinic, Dr. Westmoreland always seems to take the time and provide the care I need. He is an excellent physician and I m grateful for the excellent care he provides.

Everyone with whom I came in contact was very professional and personable. The receptionist explained the "update" forms she gave me, thanked me for bringing in an updated medication list, and crossed out the corresponding section on the forms I was to complete. The nurse who called me back was very direct in asking me about my injury and seemed pleased that I could give him specifics. He later explained very clearly how to use a night splint. Dr. Smoot was very professional, courteous, and knowledgeable about my injury and explained the best ways I could help myself recover and make myself stronger. He was very sympathetic when I asked if I could return within a specific time due to an outside obligation I had. I have seen other professionals within this group, that's why I returned, and I will return again should there be another need to do so.

Dr Somegy is so easy to trust.He takes the time to listen and do his best to help.My husband and I have been seeing him for awhile and have always been satisfied.

Dr. Onan was highly knowledgeable and extremely approachable. He was willing to answer any questions I had and to also provide a wide variety of options. I will highly recommend him to my friends and family.

Dr. Garcia and the staff is very frienldy and helpful esespecially his assistant Vicki.

Dr. Westmoreland always make you feel that he is truly interested in you as a person and in your problem.

Can't thank enough for my knee replacement. Excellent.

Great doctor! However the person whom codes ur service for the bill, charge me & my insurance for a product I did not receive a sling $250. When I called the billing department, Jessica who oversees the billing for that doctor was very rude. Please check your statement to ensure the appropriate service.

I have been going to Texas Orthopedics since 2007 when I needed shoulder surgery that was performed by Dr. Barbara Bergin. I have been back several times since then, but always visited the north location without event.
Recently my wife had a broken elbow and we needed to see an Orthopedic doctor. We went to Texas Orthopedics because they take United Health Care Insurance.
For the first time ever I had a horrible experience!!!!
They demanded 300.00 up front before we could even be seen.
Then they demanded full payment at the end of the visit!!!
WE HAVE INSURANCE!!!
To boot, we are guaranteed a ZERO COPAY through United Health Care.
When I complained that they were not being compliant with the insurance provider's zero copay, they said, "Well we already know what they cover so we demand payment up front."
When I said no, I was pulled into the office managers office and told that I would pay and that they do not bill.
I then produced a bill that they had sent me from a previous visit.
She said that I must have an HRA account and offered to drain that to pay for that day's visit.I said I do but that I have a zero co pay and I will not pay until they run it through my insurance.
They also offered to charge me the remainder of my deductible so that the insurance would "kick in".....meh.
I have since reported them to my Insurance provider
Here is what we would have paid:
300.00 deposit on credit card
150.00 for office visit
750.00 for an MRI
100.00 for RX

Ridiculous!!!

They are blaming Obamacare on their extraction of every last dollar from you wallet.

Great experience! Staff was very easy to work with and scheduling was a breeze.

Dr.Mukai was very attentive and compassionate to my health issues.

Dr. Savage was very thorough in his review of my x-rays and in his explanation. He was also reasonable with his recommendations.

I am grateful to have someone like him on my case.

I have been a patient at Texas Orthopedics for more than 10 years and have had nothing but outstanding care from all their practitioners. Sad to be leaving this wonderful practice

Texas Orthopedics is the creme de la creme. I have had two ACL reconstructions done by Dr. Schultz, each time he has been very genuine, down to earth, and extremely knowledgable. In addition to great doctors, the staff is wonderful and the facilites are very nice. Truly great practice.

Dr Westmoreland is a very friendly, professional doc who knows his stuff ... very pleased with my first visit for hip problems!!!

The front office does not recognize BLUE CROSS/BLUE SHIELD FAMILY insurance so they will not recognize you as a patient if you are not the primary member listed on the ID card. I got to my appointment 20 minutes early to fill out paperwork, More

My mom had knee replacement surgery 5 mths ago and no longer is in any pain and you can barely see the scar. She will be replacing her other knee soon and looks forward to being mobile again. Before the first surgery she was on a walker and just short of being wheelchair bound. Thank you so much Dr. Savage and Texas Orthopedics!

I went in the morning and the environment was very easy and calm. The attendants up front were welcoming and I didn t sit for 30+ min waiting to be seen. Dr. Savage answered all my questions on my Knee and I walked out very happy with my experience.

Highly recommend.

Great doctor. Helpful and compassionate staff. Busy clinic but will managed.

Very nice staff. Would recommend Dr. Westmoreland to all my family and friends.

Wait was a little long, but staff and Dr Westmoreland were great.

Their staff was helpful and nice. I had been having some issues with my wrist after a fall a while back and have finally decided to get it taken care of. I'm feeling a major improvement.

The people here are always super nice and want to do all they can to help you. Aubrie, Krista and Kristin are all super helpful. Wouldnt go anywhere else for my ortho needs. Ive also seen 2 doctors here, both real helpful and thankfully had easy remedies for my knee and foot problems.

Dr. David Savage MD is an excellent orthopedic surgeon with fantastic bedside manner. About 5 years ago, I had been suffering with severe pain in my right hip and could not walk without a crutch until I was referred to Dr. Savage. His staff performed x-rays
on my hips and knees and Dr. Savage told me the diagnosis right away. He said I needed right hip replacement because my knee joint was bone on bone. Dr. Savage spent as much time with me as necessary at my surgery consultation going over step by step of the process , what to expect and addressed all my questions and concerns regarding the surgery. He has the most amazing staff and they scheduled me for surgery right away.
I had an excellent experience with the hospital stay but more importantly when I woke up from surgery, I no longer had that horrific severe hip pain I experienced for so long prior to the surgery. I had another type of pain which was from the hip replacement surgery itself. Dr. Savage set up physical therapy in my home the first few weeks then I had more physical therapy in the same bldg as his office for several weeks and within 6 months you could not even tell I had surgery because my recovery was absolutely remarkable due to Dr. Savage's medical expertise and a lot of hard work on my end. I made full recovery within a year and that is a quick summary of how Dr. Savage changed my life overnight for the better.
I am currently receiving knee injections from Dr. Savage for severe pain due to arnthritis. He knows exactly what spot to hit because when he first injects the Novocain numbing medicine in my knees the pain is alleviated immediately. This lets him know he has hit the correct spot so then he injects my knees with the actual steroid medication to hopefully alleviate my knee pain for 6 months or longer.
I highly recommend Dr. Savage for anyone having orthopedic issues. He is
not only an excellent surgeon but has a heart of gold. He truly has the kindest and most caring disposition for his patients.

Sincerely,
Wren Howell-Rogala

Very understanding of patients need. Explains everything that needs to be done and startse out with non evasive treatments.

I saw Dr. Smoot and he was fabulous! I thought the staff was excellent and I would recommend this Doctor to anyone.

I had a wonderful experience at the office. Everyone was so helpful and polite. Dr.Onan seemed to be an exceptional doctor he spent the time answering all my questions. He explained everything to me so that I understood what my options were. I would highly recommend them to my friends.

I expected a bit more. Not very High Tech.
They took XRays but didn t show them to me. Sure I could ve asked but... felt like a car wash. Just In and Out. Dr. Westmoreland was pleasant. I was expecting more info.

I stated that the purpose of my visit was to update an ILoA w Sedgwick.
I made sure I paid for the paperwork and signed a release. Yet Sedgwick called me saying the dr needed me to come back and pay a fee and sign a release.
I DID! WHEN I WAS THERE. THAT WAS THE PURPOSE OF MY VISIT.
I know you re a Dr. and your time is valuable. But so nis mine. I used two of my 15 minute breaks to let your staff know I already paid and signed.

Professional, prompt
Courteous

Had 2 got surgeries done by Dr. Smooth. Very pleased with my experience. Texas Orthopedics is very professional and has modern facilities.