Texas Orthopedics Physical Therapy Review

I have been associated with South Texas Orthopedics since the early 1990s. During this time, Dr. Race has performed surgery on both knees, giving me top of the line medical care.The office staff has help with paperwork and schedules that has made my experience during these surgeries, second to none. Class act on both sides of the table.

I have been under the care of Dr. Onan for over three years. I can stand, walk and dance because of the excellent care I receive from him.

Dr. Blais has been a great doctor so far! He did an arthroscopic ACL reconstruction on my knee and has been very helpful throughout the entire process. This is my third ACL repair and by far my best experience. I appreciate that every visit he explains the details of exactly what s going on with my knee, whether it s of the MRI, surgery photos, upcoming/past procedures, etc. He takes the time to answer all questions and I never feel rushed during my visit. When I first showed up he did a great job of laying out my options, making sure to offer non-surgical solutions while ultimately letting me choose what was best for my lifestyle. Very professional and seems to really care. Can t say enough great things.

Took my daughter to get treated by Dr. Savage. He just tried to get her out of there as quickly as possible on three different occasions. He told me he would schedule a foot specialist for her next visit only to find out he didn't when we arrived for her follow up. He blamed his staff for the mix up and never took any responsibility. He again tried to send us off without any answers. We wasted three visits and are now looking elsewhere to take her. Not to mention our time and money. Very disappointed.

Really like Dr. Mukai's brisk expertise & efficiency, & was disappointed in my inability to receive steroid injection tx recently, due to muscle jumpiness & fear on my part. Staff are very nice. But the consult/tx rooms are FREEZING, & boring. Turn down the AC & put in some good reading material!
Thanks

Texas orthopedics did such a good job with my wife that I just had to take my sister there ,didn't regret it at all would recommend to anyone.

Everyone was nice and professional. No complaints. I hope I don t have to go to your office anytime soon (no offense) but if I do I would not hesitate.

I saw Westmoreland for pain in my leg below my knee. He ordered an x-ray of my knee and walked into the exam room and stated the x-ray was negative. I told him I didn t think it was an issue with my knee but possibly a tendon or a ligament. I also told him I was in pain and asked him what I should do. He stated, I don t know and left the room . Really? And they bill my insurance over $600.

Short waiting time. Excellent care by a very knowledgeable physician.

I thank Texas Orthopedics and Dr. Smoot, because when I first went to see him I was in pain no other doctor could figure out why and Dr Smoot did. I ve had my surgeries and now I also have my yearly injections on my foot which helps me a lot. They always make feel comfortable and always figure out what the problem is, I trust them and I thank them once again.

The entire team at Texas orthopedics was so helpful. From Tamara in scheduling to my visit with Dr. Savage it was a pleasant experience for the circumstances. Fast efficient and even got me in before my scheduled time that day! That never happens with doctors! Thanks Doctor Savage!

Dr Race is always nice. The staff has been wonderful too.

I hate to change my mind on the 4* review I had given before but I just had an appt for a new issue at the south location. Appt was at 210 but didn't even get to go from the big waiting room to the small one until about 230. no biggie...an hour later still have not been seen. If I had not gone out to speak to someone not sure how much longer I may have been waiting but I won't know because I did not get to see the doctor. No apologies, no checking in for updates, nada. I try to always put myself in the other person's shoes so they may have been super busy or there may have been person(s) with more severe cases. but I don't know because nobody ever let me know. I just hope they are not addressing appts in order of severity is all I gotta say. I took time out of my work day; even had to use some time off to make sure I could get in because I wanted to go to someplace I knew and liked. Ultimately I guess joke is on me because that just helped out the next poor soul waiting who knows how long to be seen. The staff is very friendly and professional and I absolutely love Dr Mukai. but this pretty much has made me decide to look elsewhere (esp since physical therapy side doesn't accept Aetna). and i still need to get my arm looked at and will have to take time off from work AGAIN.

Never saw a doctor because staff was too busy or incompetent to give me the details needed prior to going here. If this how they treat potential new patients, I hate to see how they treat existing patients. Wasted my time and unnecessarily complicated my recovery.

Very friendly and professional staff. Dr McDonald was very knowledgeable and empathetic to my issues. Highly recommend!

I was very impressed with everyone there especially Dr Race. He knew what my problem was and who to send me to that did therapy for it.I would recommend them and give them a 5 star June Williams

Very organized and efficient office, and very caring doctor--I feel like I'm in good hands!

Texas Ortho has some of the most talented doctors across the U.S. I trust them with my life!

They have preformed 4 major spine surgerys, repaired both rotator cuffs plus refurbished both shoulders, repaired compound leg fracture and repaired a severely deformed big toe all without a single complication.

No one would ever know just looking at me that I've ever had a single surgery.

These doctors have earned my trust, they have outstanding beside manor and never rush you out the door.

Really like this place. Always on time snd the staff is really nice and helpful. Would highly recommend !

Dr. McDonald & PA Kate ate THE BEST!! Very thorough & personable! I LOVE them!

Highly recommend Dr.Onan. Had major lower back pain...After surgery was able to stand and walk without the pain. Still in healing process but the pain is gone!!!! He explains your options and the surgery procedures so you can understand. Life is good !!!! Thank you so much Dr Onan!!!!

Was a great experience, everyone was very nice and i was in great hands. I'm covered in tattoos and was concerned but they did a great job they stayed in the lines.lol Very Happy with the work that was done.

Dr John McDonald, Kate and his staff have been incredible to work with. Dr M has the best bedside manners we've ever experienced. Each time, we're in and out on time and know exactly what the next step is for our rehab. Please go see Dr John McDonald , Tx Orthopedics, and his staff for any and all of your orthopedic needs.

Dr. Mukai and Dr. Savage are knowledgeable, accessible and know what they are doing. Great success with hip procedure....!

Dr. Savage is very attentive and thorough as he addresses your concern. I would definitely recommend him to my family and friends.

On second visit I saw a surgeon who I was hoping would repair knee that is bone on bone as a result of RA. His suggestion was referral to his partners... more money, etc. Since I already have upcoming appointment with a specialist at Advanced Pain Care who will be doing the same treatments with same wanted outcome without other specialists and more shots and drawn out visits I decided to go to APC and see the outcome without the extra pain and discomfort of travel and enduring pain while waiting for relief. Since I have had satisfying results at APC I am going to continue with them and opt for effective pain relief. I only went to Texas Orth because my family insisted I try to get surgery first. While I am still going to continue to treat RA with methods offered at APC I also must endure the disrespect of my family who think I should buck up and only use pain meds after I can no longer move and am crying from terrible pain. It makes the pain worse without their support and understanding. My suggestion is take care of the pain while treating the problem. Do not be ashamed of trying to get relief while treating the problem.

Very efficient staff and very knowledgeable doctors !

If you'd like someone that takes the time to listen and suggest alternatives for healing, this is definitely the place to go. Friendly staff members and the best Orthopedic Specialist in Austin. I recommend them to everyone. Check them out....it won't be a waste of your time.

I went there 2yrs ago and they were very nice. Went again this year and Dr. Race was so concerned and helpful. Such a good place to go when you need medical attention.

Bad experience with billing/front staff. I had a good experience that ended badly. Im walking out when a staff person stops me and tells me to call my insurance company because Tx Ortho's system has received a dicrepancy from my insurance that my birthdate doesnt match what my insurance has in their records. Staff person repeats my correct birthdate and I affirm it is correct and I will call my insurance. Long story short, nothing wrong with my insurance information. I call Tx Ortho and talk to someone named Diane and ask her to call my insurance and not rely on their system. After some back and forth with her she finally decides to check and see if my Insurance ID has been logged in correctly. It isn't and that turns out to be the problem. So whats my beef? That I had to make calls and argue with a staff person in order to have them correct a mistake they were attributing to me and my insurance. Did I get an apology from Diane at the end of the call? No apology and lack of courtesy is what I got. Don't know if the rest of the staff needs courtesy training but Diane does.

After experiencing a very hectic waiting area, had excellent care and very excellent doctor (Savage) who explained things in a very understandable way...

Dr Savage is very knowledgable and has a great bed side manner. He has been very helpful with every aspect of my shoulder issues and I am very happy with the results. Will keep going back with all issues from now on.

They took additional Xrays but Doctor couldn't identify how the injury was causing back pain. Payed at time of consultation and received another bill for 50% more - three weeks later - because they billed the 'wrong code'. Uncertain consultation and billing, recommend going somewhere else.

Great Dr Race. Actually told me my hip was broken in 2 places. Previous drs just told me I was obese and go back to Dr who refered me. Not only humiliating but ignored the breaks altogether. I know Im over weight and dont need a total jerk like dr bozic to rub my face in it. Maybe if either of these jerks ( bozic and viet tran) had treated my hip I could walk and exercise . Dr Race just told me about my fractures and start a treatment plan without surgery. Needless to say I was terrified to see Dr Race after previous experiences but was happily surprised.

Dr. Westmoreland has always helped me with my knee problems. Great doctor. Very professional and caring.

Dr Westmoreland has a great bedside manner and always answers my questions directly, politely, and to the best of his knowledge.

I have been nothing but pleased and comforted by every member of the staff, from the attendants at the counter to Dr Schultz, my hip replacement surgeon. At 46 I was young for this operation and they made everything custom fit my needs. Couldn't be happier. Dr Mukai who discovered what the issue was, to Dr Schultz who has done the operation. Just wonderful. They were recommended to me via a friend and coworker, I will do the same.

This is a tough one because the doctors are great the facilities billing practices are very odd. I've been charged after my visits with no explanation and getting a hold of someone who works on the billing is proving difficult as they have not returned my three calls. I have an up coming procedure but might look into another office that has clearer billing practices. Just be aware if you having anything done at their surgical center they bill separately and will ask you for payment up front and will not offer any payment plans.

Cortisone shot..."hit the spot"
Thanks, Dr Blaise!

The office staff and the doctor were exceptional, 5 Star. The pre appointment paperwork system had some technical issues. I certainly recommend them an would go again.

This is a great place if you have to have physical therapy. I had shoulder surgery. I am a 68 year old woman. I thought my range of motion would be limited. Thanks to the physical therapy I had at Texas Orthopedics after 3 months I am doing great. Dr McDonald did a great job on my shoulder surgery & George my physical therapist did a great on helping me on how to use my arm & shoulder again. Thank you all for everything.

Dr. Mukai is absolutely wonderful. I have seen her 6 or 7 times over the last 2 years for various procedures. Each and every visit was great. I highly recommend her.

Dr. Savage has treated me through several severe orthopedic issues, including a hip replacement, diagnosis of knee issues as well as determining that one issue was actually my back and not my leg. Through it all, he maintains a pragmatic, "live your life" approach to medicine which is refreshing. He's direct, yet courteous, so you always know exactly what he's thinking. No games. I can't imagine a better surgeon to trust my care to.

Dr Mukai is such a caring doctor. I highly recommend her. The staff at the South location is superior to any staff I have worked with in any doctors office. Personable, friendly, thoughtful and efficient.
My only suggestion would be to walk through the office with an open eye...there is a lot of clutter in the office area and with a little thought and a few cabinets, you could make the office look cleaner, more organized and more up-to-date. Remember when a pt is checking in, they can see all your stuff!

COVID safe and great experience with staff and doctor. Short wait, good communication and helpful care.

Dr. Savage is a excellent Dr. Very courteous and gives you good advice on anything that is ailing you. I would recommend dr. Savage to anyone. His office help is excellent.

I love Dr. Onan! He is so smart and professional. My back feels so much better! I would highly recommend him to anyone!

Recieved timely access/appointment. Requested a diagnosis and plan forward regarding health issues and received both. An outstanding, professional event. We are proceeding to next step in plan in a timely manner.

Dr Smoot crippled me for life by fatally damaged my FHL tendon during a subtalor fusion; this tendon was not part of the surgery and should not have been touched. Additionally the fusion failed because the screws backed out. He initially apologized, said he was sorry he hit the tendon. This situation is unrepairable because he and TMLT, (malpractice insurance provider), would not help me soon enough before the muscle atrophied and became useless. Stay away from Tx Ortho, they are not your friends!

If you need orthopedic surgery, you ll be risking your health and financial future by using Tx Ortho! If you get hurt by a doctor at TxOrtho they will have their malpractice insurance provider (TMLT), fight you in every underhanded way they can get away with to financially cripple you and make you go away. They hide behind the changes tort reform made in 2003.

Go somewhere else, save your life!

Both dr. Laverty and dr. McDonald, are very good doctors. in that both of them have a very good bedside manner. they listen to what you have to say and they're very detailed, in that they respond by recommending the best outcome, depending on your particular situation and what you're dealing with

I'am 100% satisfied with the surgeon and his staff.My Hand Surgeon whom is the most honest, very professional human being, explained things to myself and Marine Dad with all questions answered. They are tackling 2 hands with contractors.

Kudos to Dr. J. Brannon Smoot for FINALLY taking the time to analyze and diagnose what's wrong with my 4 yr old knee replacement. Chronic pain can be a real downer but I couldn't have asked for a more professional, caring physician. So happy he's on board at TX Orthopedics.

Professional. Thorough, yet efficient. Great group. Dr. Westmoreland knows his stuff.

FRIENDLY, PROFESSIONAL PROBLEM SOLVERS ALL! ! ! ! DIDN'T BELIEVE
IT COULD HAVE GONE SO WELL.....SPINAL PROBLEM? DONE! NEW HIP?
DONE! FEELING MUCH BETTER NOW!

Good location good staff knowledgeable Doctors would recommend

I was seen by Dr. West Moreland for a problem with my shoulder that occurred suddenly, and caused almost complete inmobility. Initially I went to a chiropractor, but each day the condition got worse. Dr. West Moreland treated me in the office, and within hours I started regaining movement in my arm, and within a week I had full mobility back.

Texas Orthopedics is a modern, full service medical center, so you will not have to run around from building to building, or get referrals. Big thank you to the very professional nurses and x-ray staff.

Was a positive experience. Little wait time even though very busy day (Thurs.). Aides professional. X -ray's quick. Dr. John McDonald the kind of Doctor you want to talk with. Clear, concise and no sugar coating of my situation. (Bad knees). Will continue w/ Texas Orthopedics. Their building is to left as you turn in from 360 light.

Very friendly staff. Dr. Savage is very professional, empathetic, and seems like a really excellent and talented doctor. Very glad I went here.

Good visit with Dr. Mukai. She seemed interested in getting the best treatment possible for me. She recommended therapy and when I contacted that facility for the doctor she recommended I cannot get an appointment for over a month. Discouraging.

I met Dr Garcia for the first time yesterday, 4/17. He is very knowledgeable, as you would expect, but I was impressed that he looks you in the eyes and listens to everything you have to say. Not even a hint of rushing you to get to the next patient as you see so often these days in this insurance driven business. His treatment gave me immediate relief and not only will I visit again, I highly recommend him and his excellent and exceptional staff...
~ Tom Maloney

Dr Blais was on time courteous patient and informative

So far so good. My ankle hasn't hurt since. I hope they do the same for my back.

Dr McDonald is the best orthopedic doctor I've had and his PA Kate is the greatest PA ever and the staff at the Capitol Texas Highway locations are very nice and they get the job done. I address the problem I'm having and they make sure it's resolved before the office. Thanks Dr McDonald and PA Kate and the whole team for being so GREAT .

To add...I would recommend anyone who is having a problems or issue with knee etc. to Dr McDonald. If he's not there to help you at that moment his PA Kate is the next best person to do the job and she is great(very kind)and make the process easy

Dr Westmoreland is wonderful he is very supportive and helpful.

Excellent - Dr. Blais is patient, thorough and personable. I have been a patient for over 4 years for my knees and shoulder with several cortisone shots and a surgery in my history. I'm not going anywhere else... unless I move a long way away.

Dr. Smoot Is very professional, very knowledgeable and very patient. Seven years ago he did surgery to fix my husband s broken leg and my husband recovered really well. I visited him in his office recently regarding my knee problems, As a patient myself, I m happy with the medical services I received at his office.

Very convenient, very polite and quick, and very caring of patient's

I saw Dr. Blais in June following a terrible experience at Southwest Orthopaedic Group (SOG). While SOG had given me the impression that an ACL Revision surgery was needed (fairly soon), and I would have been scheduled for surgery had their office staff actually returned my calls and e-mails (I initiated care with them in April), Dr. Blais explicitly stated he did not recommend ACL Revision "at this time". Dr. Blais did request an X-ray that day (done in office) as I had only had an MRI for this issue. Dr. Blais reviewed both my MRI and X-ray with me in his office the same day (not done at SOG) and was supportive, but not pushy with how to proceed, although again - he recommended against surgery at this time. Dr. Blais outlined, specifically, the steps we could take to address my primary complaint (regular swelling of the knee, swollen for 3 days at a time, limited ROM, discomfort with swelling but no pain), with surgery being at the very bottom of the list. He agreed my issue was complex, but there were still several possible interventions to try. Based on all Dr. Blais presented to me about my condition, I decided to proceed with a cortisone shot and ordered a knee brace (will take several weeks to receive). In addition to my positive experience with Dr. Blais, I can also say the office staff was helpful and friendly. It was very easy to get an appointment, I called on Tuesday/ Wednesday, got in on a Friday. Check-in was also super easy with their electronic tablet/ iPad. I'll update this review as needed based on future care I receive from Dr. Blais/ this practice, but I would recommend Texas Orthopedics South Austin.

Dr McDonald is excellent as are all of his staff. They really listen to the patient and look for the right solutions. I highly recommend.

Very pleased with Dr Smoot s conservative treatment.
Very little waiting time.
I will stay with him and refer my friends to him.

After experiencing a traumatic knee injury while playing a sport, I saw Dr. Robert Blais. I was diagnosed with a torn ACL with tears to my lateral and medial meniscus. He was extremely professional and informative discussing my options. Without much thought I decided on surgery. Dr. Blais took great care describing the procedure and answering all of my questions. It has been 8 months since surgery and I am doing very well...jogging and hiking (while wearing my brace of course).
If I ever need an orthopedic again, Dr. Robert Blais will be my guy!

Dr. Savage is wonderful. He answered all of my questions and thoroughly explained my options. I appreciate his advice about managing my arthritis pain in my knee. I highly recommend this group.

Dr. Savage is very compassionate and wants to help hi is patients get better and feel better. I would readily recommend him. He is very knowledgeable.

I would recommend Dr. Savage for anyone needing hip replacement. Explains process of what to expect and dates for you will follow, which was helpful.

Texas Orthopedics is Tops in my book!
The Genuine friendliness & the level of Professionalism sets the standard for what a clinic is all about!
Dr Westmoreland was my surgeon for my knee replacement. I am pleased I chose TO for my procedure. I felt confidence the first time I met him. Positive, Sincere, Excellent Surgeon!
Thank you folks for making me better!
Jim Palladino CWO3 USN Ret.

Let me start by stating I will be happy to change my review once I actually get the help I was promised. I saw Doctor Onana on 8/13. He was my second opinion surgeon to find out if I needed surgery on my spine because I did not feel comfortable with my first doctor. After confirming that I did in fact need to get the discs replaced in my spine he told me I should call the surgery scheduler to schedule my surgery. After sleeping on it I called the scheduler the next day (8/14). I left a voicemail. I still had not heard from anyone at the end of the day Monday 8/17. I called them back about 10 times and no one would answer the phone. The front desk transferred me to the team lead over the scheduling department. She called me back the next day and said she would have someone reach out to me and send an email to the scheduler. I got a voicemail late in the day on 8/18 advising that someone will reach out to me the next day to schedule my surgery. I STILL HAVE NO HEARD FROM ANYONE. From a customer service standpoint, at least give me realistic expectations. Or let me know if you are too busy to schedule it right now and will call me back later this week. I am tired of waiting to hear what my options are and if I am actually going to get my surgery. I have already looked up other doctors and will be going to another surgeon next week.

Dr. Blais was very helpful and spent a lot of time with me. His nurse, Tracy, is very kind, too. Thank you, Dr. Blais!

Staff is great, friendly, helpful & efficient. Dr. Smoot listens & takes time with patients.

I am very pleased with the service I received from Dr. Tibbetts. He took time to listen and gave options to choose the best regime to fix the issue. I would highly recommend him to family and friends. Thank you!

To have an unlucky injury happen to our 14y old son, we have been very lucky to be under the care of Dr.McDonald. He and Katie have been amazing during this whole process and nothing but patient during this emotional crazy time. They have been very upfront with all that has happened and all that will need to happen moving forward. I have never left feeling like i didnt get answers to amy of my questions, nor have I ever felt rushed. They are an amazing team! The staff at the Barton Creek is nothing short of amazing as well. They have been super friendly since day one! Thank you all so much!

The meniscus tear surgery done by Dr. Savage has held up very well over the years, but age takes it toll. Saw him to assess the knee and help me decide if it was time for a revised plan. He carefully examined the knee, asked and answered questions very thoroughly. He suggested a good option for an upcoming vacation with some hiking.

Kind and courteous office staff! Very, very organized! Dr Westmoreland is very kind and personable and takes his time to evaluate and discuss the issues and the plan. Getting an MRI and have confidence that he will help me move forward with this knee injury. Highly recommend!
Had the knee surgery back in January 2019. Excellent job Dr Westmoreland. Knee feels great.

The office was clean and the people were friendly. The doctor was professional and thorough.

Dr Savage was a great choice for my total hip replacement. Very professional but personable from beginning to end. Takes time to explain everything and alleviate any concerns. My outcome was great and recovery was fast. I would definitely recommend him without a doubt!

Positive, Dr. Race is attentive and shows interest in long term solution to the knee injury. He acknowledged my personal obstruct. He asks for my input. I am satisfied.

Great staff. Great Doctor. Got me fixed and going again. Thanks Dr. Savage.

Dr McDonald is one of the nicest, most professional, and capable surgeons I ve ever had the pleasure of meeting.

I came to him with three ligaments torn in my knee, and various other issues, and will be returning to my favorite sport very soon.

I didn t think it d be possible, but Dr. McDonald is for sure a miracle worker.

Dr McDonald is amazing. Smart, considerate and gives great advice.

U welcome the shots helped my shoulder and elbow thank God for ur help Dr. Westmoreland.

DR. Mukai was very informative, professional and had a light hearted personality. Great doctor and experience!

Great empathetic Doctors with efficient knowledgeable exams, diagnosis and treatment.