Terrible's Hotel and Casino

Terrible's Hotel and Casino Review

Reviews 1980
3.6
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B
4 years ago

We ended up here due to the freeway being closed b...

We ended up here due to the freeway being closed because of an accident. There were HUNDREDS of us stranded for hours and this small understaffed, for the occasion, stepped up to the plate and did their best to make sure everyone was comfortable and warm. They even fired up the popcorn maker and started making fresh movie popcorn to kind of entertain all the kids!

D
4 years ago

The room was nice and updated. The casino was ver...

The room was nice and updated. The casino was very smoky. The front desk individuals were nice as we checked in. In looking for our room, we took a wrong turn and ended up on the wrong wing and the first floor. To say it was spooky would be an understatement.

J
4 years ago

Okay

T
4 years ago

The hotel is rather old and a little rundown in so...

The hotel is rather old and a little rundown in some places. The TVs are not that great and the overall experience with the Wi-Fi was slow. Although the prices are nice, over all experience was not that good.

K
4 years ago

Told me they would need to take a $200 security de...

Told me they would need to take a $200 security deposit for the room and it would be put back on my debit card when I checked out. They took $309 and I've been checked out 4 day's and still dont have my money. I'm starting to suspect a scam. STAY AWAY FROM this place

M
4 years ago

Went for the night before checking into our hotel ...

Went for the night before checking into our hotel on the strip in Vegas. The lady at the check in desk sold us on the upgrade being it had brand new bed, carpet, fixtures... But for whatever reason decided to give us the lowest. Version you can get.

The lower grade room #523: worst beds i'v ever slept on in my life (might as well have slept on the floor) checked the mattress for bedbugs and found giant pink stain which I found gross, pillows were nothing more than cotton stuffed cloth... One was partially stained on the side. Carpet was nasty and old, bathroom sink was a hard plastic, shower had a curtain that looked old and tattered... Horrible hotel, dated, old, I don't recommend unless absolutely necessary (staying a few hours before checking into your nice hotel on the strip, but even then... You can find better).

j
4 years ago

Nuce

D
4 years ago

Ohhhmg! It took me 35 minutes just to check in and...

Ohhhmg! It took me 35 minutes just to check in and get a room! First they charged me extra for a delux room and it wasn t even available then they gave me an attitude and gave me a smoking room!!

d
4 years ago

Nice

J
4 years ago

Hi my name is Juan, last Saturday, 08/10/2019 I ma...

Hi my name is Juan, last Saturday, 08/10/2019 I made a reservation at this hotel, and it was NOT 3 star service The hotel room, when I woke up my son and I our whole body was stung by Bedbugs.
I reported everything that happened with the front desk, they just apologized, and I made a report, they took pictures of my son only and I filled out a Report, I'm really upset and disappointed with this type of situation, I hope the hotel apologizes written and that page for what happened, thanks.

C
4 years ago

When we made your booking we were not told that we...

When we made your booking we were not told that we would be charged an additional $10 for a refurbished room. The room also did not have television capabilities no remote so we read a book. The room was very nice and we didn't use any other amenities except for a to-go order from Denny's restaurant which was nice also. No valet service was available either.

C
4 years ago

I enjoy gambling on the slot machines and at the t...

I enjoy gambling on the slot machines and at the tables there's a Denny's inside the casino and a snack bar the rooms are very nice and up-to-date there is also a steakhouse inside the casino I've been patronizing this casino for over 25 years I really enjoy the staff that works here you have to understand they are almost like family if you get on there mailing list you will probably get comps through the mail

H
4 years ago

I have to say this place was exactly what the name...

I have to say this place was exactly what the name is Terrible!!!! We got a smoking room and it stunk of stale smoke. We have stayed in several smoking rooms and they never smelled that bad. Burnt furniture I thought that was why they take deposits so if the room is messed up after a customer leaves they replace it, well apparently this one doesn't. Went to snack shack and ordered ice cream of course the lady working doesn't speak good English so when I correct her about my order she wants to roll her eyes. Good customer service right? They need to replace her with a kiosk like McDonald's has. The coffee pot in the room didnt work, they had no sports channels on the tv , no refrigerator . Definitely not worth the price. We get up the next morning go to Dennys for breakfast the waiter has no clue what the prices are for substitutions. The manager helped us resolve that. We order our food the manager brings us our food. The waiter never came back around and forgot our orange juice. The manager and the eggs were probably the best part of our experience. Save your money and drive a few miles down the road to Whiskey Petes it definitely a better place to stay than Terribles.

Terrible's Hotel and Casino

Terrible's Hotel and Casino

3.6