Tennova Review

The wrote service for ER. My friend was told by the VA to go to E.R. due to bleeding from her surgery at this time we have been waiting for 4 hours while people with sore throat have gone back right away. She was told to rest hardly rate this as good health care.

Nastiest and rudest staff I have ever encountered. I accidentally walked into the HR office. MISTAKE. Awful people. Looked at me like I stole something and all is did was ask a question. Mean people. The reviews are right. This is my 2nd interaction with a Tennova. This must be a culture with them. Or poor management. Wont be back. Not even to visit.

Zero stars. Honestly. I have always had great insurance, and went to this place in 2014. I asked them to file with my insurance, they never did. I was charged $1550, twice. I called to get it fixed and to have them run my insurance. They assured me all was well. No, a month or so later I receive a collections bill and the $1550 is not only on my credit once, but twice. I have tried resolving this since 2014! It went off of my credit finally 2 years ago and today it showed up again on my credit report and lowered my score 54 points. This is a joke. I am trying to buy a home, and having things like this happen is really not going to be good for my family. I will never step foot in this place again. Beware- you will be charged...then charged again!

I hate this place it sucks....it took my grandmothers life..they gave her a shot of haldol and it killed her.....please watch out for this place if possible go to nashville

Tennova Healthcare Clarksville
I was in Walmart in Clarksville when an ambulance that I didn t call arrived. I admit I was a little disoriented, but I was on my way out of the store. The ambulance took me to Tennova Healthcare Clarksville, where I was very dissatisfied with the experience. I didn t have a change of clothes, nor did the hospital offer me the opportunity to shower and change into clothes. I didn t eat their food. I m a student, and I wound up staying at this hospital for a few days, thus creating a bill. I asked to be transferred to a VA hospital.

We are schedule for surgery tomorrow. They had this scheduled for 4 weeks. So now just hours before going in for surgery some guy calls and said we have to come up with over $2000 before tomorrow at 530. He was rude and we were just asking why they waited so long to tell us he states "with all due respect ma'am the hospital needs it's money" I am not sure which I was more appalled by, the fact that they wait until 12 hours before the surgery to inform us we had to pay all this upfront or the fact that he was just plain rude in dealing with my wife. All I can say is if that man or anyone else ever spoke that way to my wife face to face he would be having surgery to dislodge my forearm from his mouth. I am absolutly disgusted by the attitude this man had toward my wife.

Great hospital! We felt welcomed from the moment we entered the door.The Labor and Delivery unit went above and beyond to meet and exceed our expectations. The anesthesia team ensured that my wife was comfortable and pain free during her procedure. Would highly recommend to friends and family.

Delightfully surprised when went here for aurhery. A few hocus but overall nice hospital. The surgery suite ate amazing and the staff are beyond nice and equally knowledgeable. I think most of the complaints regarding Tennova are mostly about. The E.R.

Waited for 5 hours in the waiting room with my 2 Year old. Finally, left at 2am. Thank GOD my daughter was okay. This is my third experience with this ER , first under Tennova. Nothing is different. I almost died in the ER in 2015 after being sent home while I was miscarrying and almost bled to death. Had to go back the next day for emergency surgery and had to have a blood transfusion. Never again! They need to get it together!!!

Spent 2 hours there on Christmas Eve Dr did not want to call in a specialist in to see what was wrong . Did not know what was wrong with me spent 30.00 dollars on all the wrong medication and made my condition worse and went to my DR 2 days later and was able to find what was wrongs with me and there was no notes that what my DR could read to see what they did thanks God I have a good Dr this place is a wast of money don't think changing the name make it any better if you need ER services go to Springfield. If you can

I didn't experience this myself but my girlfriend brought her pregnant friend to the ER at 1pm. Didnt get seen till 730pm. It's currently 9pm so that's a day off my gf had wasted on this place. I've heard horror storys about the hospitals and medical facilities in this area and now that I've had someone close to me experience this, I know it's true. I've worked as a security guard at a hospital before and I know how it works. They normally only threat frequent drug seekers like this but not people that are visiting the hospital for the first time. Go to Nashville is you have any issues.

The absolutely worse hospital ever! They have no idea what the word"Emergency" means. I was there with a friend for simple stitches and somehow the visit turned into a 7 hour and counting situation!! The place was filthy and to make matters worse, the staff was unprofessional! Id rather take my chances at home than to visit this awful waiting room again!

Super long waiting periods are ridiculous. You go to the emergency room because hello it's an emergency. Doctors take forever to come see you and then tell you you're being discharged only to wait another hour for them to do that. When you call and ask for patient information they act like it's such a big problem to tell you what's going with the patient and your family! They really need to get it together here in Clarksville. Everyone is going to Nashville now and it's sad.

They were very thorough and took really good care of me and my silly needs....like reaching for my phone..lol....they were kind and checked on me several times and made sure I was comfortable

Let me say, that the nurses on duty on Feb. 26th, after 9PM, were AWESOME!!! They are the reason that I gave 3 stars. The doctor in call, Dr. Walker, was horrible. His bedside manner needs a major upgrade. I believe in being straight forward, especially in medical situations, but I also believe that the delivery is just as important. This man was so anxious and headstrung, that I was soooo uncomfortable. He told me numerous timed,"You can die" I was terrified. He did not male me feel good at all. I understood that the matter serious and I had a decision to make, but he needed to do better. I told him that I was terrified and he offered no comfort. He needs some refresher training.

Again, the nursing staff in the ER is phenomenal!!! Kudos to them!!

I wasn't given an IV when I was admitted with a stomach concern. I had been throwing up for 4 hours. After leaving, my tongue was sticking to the roof of my mouth. I tried to get water out of the vending machine in the waiting room but the attendant filling it told me that I had to wait for her to fill the machine.

I was given no discharge documents and had to return to the hospital the next day for them.

The nurse called me a cab to get back to my hotel room but after 30 minutes, the cab still had not arrived. I asked the receptionist if she could contact the nurse to ask which cab company she had called and was told, she was unavailable. So, after being in the ER for several hours, at 4 in the morning, I sat helpless in a waiting room.

First, let me say, the Sango ER for Tennova is leaps and bounds ahead of the main hospital ER. - not that I have had a bad experience with the main center, I've only been there once many years ago and everyone was very nice, just much slower...assuming they were much busier- so this is not a complaint on them, it's only a great review for Sango ER. They were extremely quick to take me back and start working on me in my emergency. The entire staff was very friendly, accommodating, and caring. They helped me to understand what was going on and work to assist in caring for me.

I called to ask the hours to come in for a blood test. The operator said the lab is open till 5 PM. I asked (just to make sure), "So as long as I come in by 5 PM, I'm good?" The operator says, "No."
Long pause...
I ask, "What time to I need to be there and still get my blood drawn?"
Response, "The lab is open until 5 PM."
Another long pause... "So... when so I need to come in?" "Oh, you have to go through admissions." I asked, "Can you give me a time?" Oh, come in by 4PM."

Pre-registration and labs prior to surgery at the hospital could have been better. However, the actual day of surgery was a great experience. All the medical staff was very attentive and provided excellent care. I was expected a longer wait for surgery and recovery but the process was very efficient and quick. The anesthesia staff was especially wonderful as I did not wake from surgery nauseated as I had with the same procedure previously. Everyone I encountered was exceptionally friendly and caring. Great experience!

Clarksville PD brought me here involuntary because I had a emotional breakdown at a skate park where they should have never been involved. They held me for about four hours. I had no insurance because I don t need it because I can self treat if I get sick or injured and once discharge the lady asked me how much can I pay right now. And I m like uhh nothing because it was not my choice to come here and I am not paying anything. Makes matters worse they thought they treated me for anxiety or depression but they just waisted there time with me. And then they had centerstone call me the next day to check up on me and they asked me to come see them for further therapy. I said NO I don t need therapy for something that was a one time thing. These people and the Clarksville PD and Centerstone too are nothing but a bunch of idiots. So don t go here.

Tennova is worst hospital in the world. The 3rd shift nurses on the 5th floor were terrible, rude, unpleasant, and extremely unprofessional. They ripped my fiancee iv's out his arm and discharged him at 2am. He was the last patient seen for a heart catheter and had been without food for the procedure for more than 24hrs. There was only one Cardiologist on call for the day which we only seen twice. The nurses couldn't give us a straight answer for any work that was being done at the time. He was given nothing for his headache or nausea. He just laid there in pain for several hours. The night RN Francine was terrible. She was unprofessional!!!! This has been his 2nd visit in a two week span and the treatment was the worst the 2nd time around. I will be contacting someone from HR and human relations tomorrow because something has to be done about this immediately.i will drive to Vanderbilt the next time he has a hypertensive emergency because this was a terrible experience.

I had a cardiac event so no wait in ER. ER was OK. No one offered me a pillow or sheet except the x-ray tech. When ringing the call bell someone responded right away via intercom but took a while for a real person to come. Once admitted to step down they were great. Nurses checked on me frequently and responded to call light promptly.

I don't know what's up with the low ratings because my care here was amazing. Everyone in the ER was so kind and on top of everything. Thank you to the wonderful staff!

From the time my appointment with Tennova was scheduled, I had a very pleasant experience. The level of details to prepare me for this procedure were excellent. From the time I checked in, to the time for the actual procedure, I felt I was in great hands. I couldn't ask for a better care.

Good God where to start!
I live in Raleigh NC and went thru 3 back surgery's in a month that did not resolve my extreme leg pain, In fact the last surgery caused my right leg to have the same pain as my left. I found a doctor in Nashville who believes he can help. I have family in Clarksville. I ran out of my fast acting pain med and only have extended release. The pain got so bad my mother called an ambulance. Well they took me here. Of course there was the wait, the arrogant PA, the nurse who wasn't that bad but does an unprofessional job.They finally gave me shot of morphine. My mother and niece were with me, I finally calmed down and told them to leave because I was sure I would be there awhile. Well then came the rectal exam ( really ). Oh yeah the took blood and urine, of course they gave me a 5 panel drug test, when the nurse took my blood, it jetted all over so he wrapped am ace bandage over it wich was bloody ( friggin rediculos ). Now the PA comes back in and we talk he sees my fresh back scars and says he will give another shot and send me home with something for pain, I see the neurosurgeon on Thursday. The nurse gives a shot of some ansaid and leads me to believe it was morphine and brought 2 prescriptions, Aleve and Flexeril, I asked what the Aleve was, I recognize the name. He said a strong painkiller. Disgusted. Anyway I'm writing this still in severe pain. And yes the place was filthy and employees were dressed however they wanted. Then they asked me to pay, I am 100 percent covered. Please if you're on you're death bed deal with it and drive to Nashville and get real help. The health department should shut this rag down. Thank you if you took the time to read this.

Worse experience in my damn life..next time I am driving to Springfield, Tn to go to the ER...

Had no issues with my experience. Nursing Staff as well as Physicians were very good. Considering the incident happened on Friday night the support was great.

Let s start by saying I don t frequent the ER. Ive only been when transported twice by a ambulance from an (1) accident or from the (2) Doctor office over 10 years ago. Each time going to [then] gateway was horrible to say the least. Needless to say, I went to the Sango location with hesitation because I was feeling horrible.

Front the origin of the ER visit, I received top notch care and services. The receptionist was kind, warm and welcoming. A nurse came in and double checked to make sure the paperwork was correct. She found a mistake and it was corrected immediately. Once taken to the back, the nurse was thorough as she asked questions, then patiently listened to my responses. Dr. Nazzer had a great bedside manner and thoroughly explained my diagnosis. I have never been in and out of a Doctors visit in less than a hour, therefore to be treated like I was the only one in the ER and out in less than a hour is unheard of.

Wait time was minimal and the establishment was very clean.

Disclaimer: This was not the main Tennova ER.

Our city is growing at a great rate of speed and yet it still has a small town feel and mindset. When something goes wrong, everyone knows or hears about it within the week.
This brings me to why I am writing this review. All too often we re eager to stand on the mountain tops and tell the world when we ve been wronged. Write review, tell friends or anyone that will listen. It feels good to get it off our chest. The other side of the coin is less eager to do the same when something goes right. We have a good experience, we go home and life just keeps moving. No need to tell everyone.
I wanted to stand on that mountain top and tell everyone how wonderful Tenova Hospital and their staff were to me and my husband over the last three days.
On Tuesday my sweet husband had a terrible accident at work. He was taken to the emergency room at Tenova. Every person we encountered was SO nice, kind and understanding.
Joshua Austin PA
Tiffany Parker RN
James Perras Tech
Scarlett Hancock RN
Alison Cabrera MD
MANY MORE
EVERYONE was so wonderful. If Norman needed anything, they had the answer or help. They were kind, understanding, helpful, respectful and overall amazing. He went back today to have surgery and again we had the same experience. We just wanted to take a moment to tell Tenova and all the awesome staff of professionals THANK YOU. THANK YOU for your kindness and professionalism. Thank you for fixing my husband and making a horrible experience better because of your great staff. I know I m forgetting or don t have the names of some, but every single person we encountered went above and beyond to be awesome.

My husband rushed me to the "emergency room" because I was bleeding internally and losing consciousness. After four hours of waiting, we finally got taken back to a room. 30 minutes later, they sent me home telling me that there was nothing wrong with me. We will NEVER go back to this "hospital".

The nurse at the ER was extremely rude to all patients. I came in due to bad abdomen pains. I was told the room would be ready for me within 30 minutes...Well, I waited at the ER for 8 hours in extreme pain w/ no assistance.

They Misdiagnosed me and I almost died, so Nashville is where we go or NorthCrest..

Went to this hospital on Monday was was totally miss diagnosed by the emergency room doctor. Now I have to fix and unscheduled all these appointments for the VA because the doctors in Tennova doesn t know the difference between a lump and an abscess even with an ultrasound

They forgot to put my name on my paperwork even after I signed it so when I went to turn it in to my military unit it was unacceptable

Absolutely amazing L&D department. The nurses made it such an outstanding experience. Couldnt have asked for a better labor and delivery and the nurses definitely left an positive impression.

Husband was treated here prior to needing to be transferred for higher level of care. I know the hospital doesn t have the best reputation, but the ER physician was competent & thorough in his assessment & the ER staff & radiology staff that came in the room were respectful. Why I am giving two stars is because absolutely none of the tests or results were photocopied, faxed or burned into CD for the receiving hospital. We were told early there would be a delay of EMT ground transportation for at least 3-4 hours after the decision to transfer was made (no emergent transportation needed). We understood the reason for the wait & had no issue with that, but there was PLENTY of time for Tennova ED staff to get laboratory & radiology tests & preliminary/pending/final reports copied to send with EMS to the receiving hospital & it was not done. So, almost every test was duplicated upon arrival to the other hospital. I will have to discuss with Tennova s patient care advocate (if they have one), as that kind of practice places patients in danger & causes unnecessary duplication of testing and increased costs. Imagine if they did that to everyone how much unnecessary excess healthcare spending goes on! Insurance will not pay for duplication of tests!

This is truly a half a star rating as My husband is still struggling to breath and the doctors and unnecessary testing that really isn't needed is just pointless!!!! I got to do it all myself!!! Just because you change your name doesn't change your terrible reputation.

The emergency department is terrible. We were transported from a car accident and had to wait over 4 hours before even getting into the room. The staff was very unprofessional and rude. I would never recommend going to this facility as it would be worth the drive to go to another facility.

Every one I came in contact with were very pleasant and knowledgeable. Pam, Chris, and Dr Neil in the ER , Emily in respiratory, Lauren, Donna Stacy,Dillon, Brittany on the 5 th floor. There were more but these stood out to me. They did whatever they could to make me comfortable!

Every time i have an appt i got to the cafeteria to eat the lady that's always on the grill is always rude the way she talks to people it's very unprofessional!!!! So for that i give a 1. But on the other hand i love my OBGY dr cabell shes the best and the labor and delivery department is also awesome. I would give them a 10

Real quick service an real nice people i will vw going back

Dr. Ennis and his Medical Staff changed a stressful day into a meaningful relaxed learning experience. Thank you for explaining the step by step process and being professional.

Worst ER I've ever been in. We left after 2 and a half hours of waiting. We will never set foot in that place again. The extra 40min to Nashville to one of those hospitals is by far the way to go. Can't believe the doors are still open the place was disgusting the employees more interested in there phones and standing around than helping. I had heard all the horror stories about that place and just thought it was people judging to harshly. I was wrong all the horror stories seem 100% believable now.

Got a bad severe cut on my finger and reluctantly went to the ER because I was concerned about it becoming infected. I was hesitant because of the fear of the bill I would get. Sure enough it was high... over $1,400.00 just to look at it, clean it, put on a small bandage... something I could have done at home! What a joke! Never make that mistake again!

Out side the radioligy department everyone was Awesome all of the nurses and Drs and Aids were Amazing and showed they cared about me and my health

If I could give this place no stars, I would. DONT EVER COME HERE! Youre better off going to a hospital in Nashville than coming here. The intake clerks are terrible. I've been waiting here for 2 and a half hours and I've only made it to triage. If you're in a medical emergency, don't come here. THEY WILL LET YOU DIE!

This is the worst place to go to at any time. Someone with diabetes or anyone with serious medical conditions do not I reapeat DO NOT GO THERE...

Every time i go to the screaming eagle pharmacy i get attitude from a male tech named Eric. He s always in a bad mood, i dread getting called to his window. I m always polite when i come in but it s never enough, he is always aggravated.

I spent Sunday, Monday, and Tuesday on the fourth floor. Dec. 15 through Dec 18. The floor was dirty. I didn't get the bed made or changed during that time. Nor did I get a clean gown or even any ice. No toothbrush, washcloth,towel! After complaining, I got ice once--my roommate got none. After another complaint, got ice! Obviously several were irritated. Discharged today with instructions to call if I had fever. Well, no reply & still have fever,

Literally the worst experience ever in a hospital! I was admitted for 3 1/2 days and I had to make them discharge me or I was leaving AMA. Out of the whole time I only had 2 good nurses on the 4tg floor ( Courtney and Elizabeth) . The nurse I had on my last day was awful. I told her my IV was hurting and didn t feel right she still continued to push medication through and of course it caused me to be infiltrated and I had a BIG knot that is now bruised , sore and extremely swollen ! It took my aunt calling the nurses station going off for them to finally come take it out after I called twice over the course of 3 1/2 hours for them to come do it . Iets not forget the testing and the fact that I went 17 hours without food waiting for a test that hadn t happen by 4 o clock in the evening. I treated like a kid rather than a 33 year old woman. I ve never been so frustrated in my life . I will never recommend this hospital to anyone. I will be filing a formal complaint to cooperate!

There was hardly any wait for triage. The nurses were very organized and were giving each other tips for patients; really caring about the people there. Everyone was very nice about letting me know what was going on.

The emergency room is dirty,and employees day do there best in those conditions

The staff at Tennova Healthcare were amazing! I am from Alabama was visiting family when I found myself in the ICU at Tennova with renal failure! I was alone but everyone I encountered there were kind and compassionate. Treated me professionally but felt like I had known them forever. Thanks to the nurses in ICU, respiratory care, physical therapy and occupational therapy, Terry my nurse from room 4311, and especially Dr. Karkee! My situation was scary but you all made it easier to deal with Thanks again!

Currently waiting in the Er going on hour 6. My husband and I have watched the Er fill up and empty 3 times. Currently the Er is filled again. I asked twice about the long wait and they are waiting for a room to be cleaned 3 hours ago. I asked again an hour ago and got the same response. She said I see a lot of discharges so they should have your husband back soon... still nothing 3 hours later. If I could give 0 stars I would.

Just go to Nashville, no communication from the staff. They had us waiting for, three hours, a transfer to Vanderbilt, just to tell us that if we don t use the ambulance then the transfer is canceled... So basically wasted 3hours, not to mention this was our third day visiting the ER. Third times a charm right? Ha not with this place

Went to the ER 30WKS PREGNANT (as requested by Dr) for not being able to keep anything down including water which could cause early contractions. The ER was kinda full. I waited for 4hrs LITERALLY all just to have my vitals taken in hr 3(after saying I was feeling faint) & blood drawn in hr 4... Never made it to a room because I wouldn't keep waiting. 720pm-1130pm with no help is ridiculous for any hospital. Staff was friendly (only reason they GT ANY stars)

Just had my 3rd repeat C section at the labor and delivery unit 3 days ago and I had and amazing experience! From admissions to my nurses to the anesthesiologist, everyone was professional but warm and caring. They took care of my every need, fluffed my pillows, helped me walk to the bathroom, handed me my phone when on the charger. Very pleased with my 2 day stay, food was also very good!

Two trips to the ER. A diagnosis of a sprain back. A lecture only to get home the next day and realize im severely dehydrated. So bad that i almost fainted in my livingroom. Called my insurance nurseline who wanted me to go get my vitals check at an urgent care after she originally advised me to go to the ER. I had to tell her I went twice and had to explain they just refuse to actually see what's going cause they think I'm imaging things. I think they just need to let another company take over

I brought my son to the ER at 8pm on the advice of the attending nurse for his PCP. She believed he might have appendicitis. I bring him to Tennova and FIVE hours later, the only thing that has been done is a blood draw and vitals checked. They didn't even check to see if his stomach was distended (one of the surest signs of appendicitis). And it's not like the place was busy either. We watched as dozens of people came in, receive treatment, then leave, in the time we were there. I eventually lost my patience watching my son cry from pain and asked how much longer it was going to be sometime after 1am. They told me it was going to be a while longer so we left. I brought him to Vanderbilt, we were in and out in 30 mins. Now I am just looking forward to what they will try to charge us for.
Listen, if it isn't a life threatening situation and you can afford the drive to Nashville, go there. There is absolutely no reason to ever go to this hospital if you can avoid it.

My granddaughter and I were on our way from visiting Nashville. We had kind of an little emergency. When we arrived we didn't have time to sit down we were called immediately. The bedside manners were great from all of the staff. My granddaughter is 11 years old she was treated with respect and I appreciated that. We were in and out in no time . Thank you staff on that day you work hard and it's shows.

Amazing staff at this hospital! Just had my baby here and it was a great experience! All the staff were extremely attentive, knowledgeable, and caring. When problems arose with delivery, they were immediately on top of things to make certain it all turned out for the best. Upon discharge I was even given a special, personal parting gift. I highly recommend care here!

jst terrible, there staff sucks, they dnt give u the help or care thats needed, nd they take fir ever to do any thing.

My wife went in for surgery and the doctor asks her what pain medications she wants to take after surgery. We reminded him that we told the nurse she is allergic to sulfa and Percocet so anything besides those two. He got offended and upset. He said we should have called our pharmacy to find out what she s taken in the past...as if that should determine what gets prescribed for pain after this surgery! We could have just lied and said whatever we wanted I guess. We told him that the pharmacy doesn t even exist anymore, it s literally a Dollar Tree now. I told him, sir, I don t want to be rude here but is this normal? Is it normal for the patient to determine what drugs they should take? We told you her allergies . He said, well you can cancel this surgery if you d like . So we did and we re not coming back to this place.

This was bizarre!!!

I can t say enough good things about my care in the ER. The facility was clean and the nurses and drs were as attentive as they could be and made sure I was comfortable even with a full house of people suffering life threatening issues. Dr Harris took the time to listen to where my pain was located and performed physical tests before ordering the correct tests to pinpoint the problem and get me on the right path for proper care.

Nurses are rude and hateful won't let you talk without cutting you off. four and half hrs in waiting room after a car wreck with abdominal pain 2 weeks after gall bladder surgery.

I went on 2 different occassions having strokes both times....bothe were misdiagnoised....the 2nd one my husband told them i was....they ignored him...he demanded i be released he turned around took me to another hospital....they found at i had another major stroke and had another huge clot coming up that would have killed me

This hospital is a piece of work and the worst state for medical service ever try akron,Ohio great service great care and reliable staff

Dr Ennis and team were amazing! I highly recommend him for a Gastrointestinal Doctor.

Worst care ever! Actually NO care is a better description! We are visiting from TX. Went in to see a Dr. because of an arm issue. Painful, bruised from shoulder to elbow. I had tried medication, heat and ice at home for over a week. Couldn't take it any longer. Never saw a Dr. Saw PA or NP.
I was there for probably 3-4 hours before getting any pain medication and blood pressure medication for my extremely high blood pressure due to the pain. They did do an x-ray to confirm nothing was broken. I didn't expect anything to be broken. I hadn't fallen or done anything that would have caused there to be a broken bone. The person I saw suggested a possible torn bicep. I was put in a sling, paid my $90.00 copays and sent home. I knew nothing more than when I got there and was still in extreme pain. It's been 4 days with no improvement. I called the ER today to see what they suggested. I was welcomed to come back to the ER and pay another copay, but they can't give medical advice over the phone. Apparently they can't give medical advice in person either! I had the pleasure of talking with a rude snippy supervisor today also!
She told me to go to my family doctor. He's in TX and we will be back there in about 3 months. I pretty much need medical care now.
To send a 66 year old woman on her way with something obviously wrong and in pain with no medical care seems to border on negligence! Least of all bad medicine!! I sent a note to their "contact us". We'll see. I'd like to think that the people of Tennessee have access to much better medical care than I experienced!

Emergency rooms are so dirty. Dust bunnies on edges. Trash all over the floor and blood drops on the floor.

This hospital doesn't deserve ANY stars, the person answering the phone in the ER is either an idiot, doesn't comprehend English, or hates her job. I've had the misfortune of staying overnight at this hospital, and they are incompetent at best.

I have been having chest pain for going on 14 hours now. Went to the ER and they told me it could be acid reflux or anxiety as I've had a history. I explained it is not a burning pain it is a sharp radiate to my back pain causing me to have a hard time breathing. If i bent down or to the side, sat a certain way, or moved at all my chest would hurt for 2 to 5 minutes. I felt unheard and they did blood tests i have no idea what they tested, an x ray that i was told it was fine and a EKG that i didnt get told if it was bad or good. Absolutely THE WORST hospital I've been to. If i had the gas i would have gone elsewhere.

I really don't understand why some people rate this so low... you have to understand that every experience is different and what type of situations are going on in the emergency room, etc...when you had you visit. I have been here 2 times now, and from the emergency room, which was very crowed the first time, to my most recent emergency room visit with an overnight stay on the 5th floor...the staff, the attention to detail, in all departments, and all individuals working was better than Vanderbilt and St.Thomas combined. We should be thankful that such a great Medical Service is available to the residents of Clarksville, TN and surrounding areas. I highly recommend this facility, as the are all very kind, knowledgeable, and so very helpful. Thank you all for the most gracious experience at any hospital I have ever had... I would give 10 's if I could!!!
God bless you all :-)

My husband was very satisfied with his experience recently with a procedure. Everything went right on schedule and all of the staff were excellent.

I used to hate this hospital and drive to nashville instead, but please know....its a whole new experience these days. Was seen quickly, excellent caring and responsive staff. Outstanding doctor who took loads of time w appropriate testing and bothered to explain everything to me at the end. Clean room and made a scary incident much less so. Dr Gary Singer is in incredible physician. Thank you for everything in the E.R today Tennova

The nurses were so kind and wonderful and the doctors were understanding and knowledgeable

Took my granddad to tennova cuz he was losing his mind and he was pouring blood and they release him

The nursing and medical support staff did a terrific job before, during, and after my surgery. Additionally, my general surgeon and anesthesiologist displayed excellent bed side manner and professionalism.

Thank you, security, for being so supportive of me when I called to inform you I would be flying a drone in the area.

I visited the Tennova Healthcare for a scheduled mammogram and as anyone that has had mammograms you are positioned and re-positioned many times ...During my exam the technician was rather rude because she stated that I had moved and rudely replied, " Please Don't Move ". I was very offended because as I replied to her that I had not knowingly moved. She might have been in a rush because she mentioned that a meeting was scheduled for her and staff. I wonder why would they schedule a meeting during testing??

Its an emergency department so not everyone will be happy. I have been here multiple times for chemo, impatient and ER. I have waited long times to be seen and was in and out. I have always had good response from all nurses and doctors. I was recently seen in the ER and was in and out in 3 hours. I could have been out sooner but practitioner wanted some xrays just to make sure her diagnosis was correct. Only help they need is billing department needs to be a little more caring as they always are rude and unsympathetic.

My husband went there with a severe panic attack.
The ER staff was very respectful and responsive. After a quick transfer to his room we were taken care of by an amazing Doctor and staff throughout the time we were there. Absolutely shocked and pleased at the quality of care received!!!

I went in yesterday by ambulance. After 6 hours, a nurse whom hadn't been in my room before, discharged me with someone else's paperwork and tried to give me their meds. She RIPPED the tape and IV from my arm. I told her I just came back from a CT scan and hadn't talked to the doctor. She said well, here is your paperwork. I asked for my nurse and she told me he was busy. When I gathered my things and looked at the paperwork, it was for a white male. I am a black female. They said it was a simple mistake, i left. I was already scared to go there and you rudely try to give me someone else's paperwork and medicine. The what is are going crazy in my mind. Now I'm in Nashville worse off because of that hospital's bad practice.

ER staff not friendly. I went to check in at the desk that stated Chest Pains. The woman behind the glass was to busy to help me. If I could have made it to Nashville than I would have went

Worst hospital ever. The only good thing about this place is how nice it looks. That's about it. The ER is beyond ridiculous. Waited 6 hours without any type of pain medication. I was in so much pain I thought I broke ribs or something. They misdiagnosed me, placed me in a tiny room that was for psychotic people (they told me this), and discharged me in pain. On top of that, I took my mother to be seen here because she was referred here. She sat in the room for an hour to be seen and she had an appointment. I'm not sure why this place is still running.

We were traveling when I began having excruciating pain in my upper abdomen. We saw a sign on the hwy to exit for a satellite ER for Tennova. I cannot say enough good about the care I received there. I was tested and ultimately was transferred to the hospital where my gall bladder was removed that same evening. Again, the care was excellent.

I had great experience being in this hospital . The nurses are extremely knowledgeable and friendly. I was there for two days , the nurses and doctors were amazing and it really helped being away from my family. To my surprise the food was really good and none of the IVs or blood draws didn t hurt . Thank you Tennova medical I am now comfortably at home and with my family.

What I learned from my experience; They are very busy. It is because there are not many ER's in this area. You are seen based on level of Emergency. Please do not get upset because the head trauma from a car accident takes presidense over a lab report. The nurses love what they do. Enough to go so far as being sworn out, and they STILL came to my room with a smile. I will admit; I was very frustrated and angry. I was there A LONG TIME. Because they were being so thorough. They wanted to make sure I was in a stable condition. So, in conclusion, in the midst of all the stresses that accompany a ER; these people had my best interests at heart in making sure I was ok. I trust that. I would recommend while keeping these things in mind.

I m writing this as I lay in the floor of my mothers emergency room because our room has no chairs we were admitted for my mother falling at 10:40pm it is now 3:30am and my mother has still not received care for her pain she sits waiting hours for lab work to come back that takes minutes elsewhere. If you re looking for a place to see all your nurses catching up on the latest Netflix episodes this is your hospital! If while in the hall you want to hear the loud and aggressive CSR s talking about their boyfriends commitment issues what an amazing hospital for you!!! You want bathrooms with overflowing trash and urine on the floor oh boy you re in for a treat. But I you want speedy urgent care this emergency room is not for you!!!! They two stars are for two reasons number 1- got put in triage SUPER fast just when we get back it takes forever 2-We re about to get discharged and I get to leave this cold hell hole

I would not recommend this hospital if it could be avoided. The nursing and triage staff we dealt with was amazing and we loved them. However the dr was a nightmare! I had to take my 3 yr old in for a severe laceration on his wrist. At first I thought she was alright. Until she gave him lidocaine to numb his wrist, waited over an hour to come back to clean and suture the wound. Then when it was evident that the medication was not working proceeded to clean and stitch him anyway. She refused to listen when I told her it wasnt working and something needed to be done. I could see his pupils contracting and dialating every time she would stick the needle into his skin. He screamed the whole time and it took 3 people to hold him down. She even ignored the nursing staff when they told her something needed to be done. All in all a totally unnecessarily traumatizing experience for my son.

Everyone was awesome. So very caring and helpful. The nursing staff were all so kind and caring. Phenomenal!!

My significant other arrived to the emergency room in severe pain. Couldn t even walk in and she s pregnant. The nurses took her in a room and closed the door. She was screaming in pain and the only thing the nurses said was that they can give her Tylenol. The ER doctor kept asking if she does cocaine and obviously didn t believe her. A couple hours later she had to raise hell and request for another nurse for things to get rolling. The new nurse was shocked they didn t administer pain medication and called the OB on call. 6 hours later she s out of surgery for an ovarian torsion where her ovary twisted because of an enlarged cyst, cutting off blood flow. The only reason there s 2 stars is because of the wonderful nurse that took over and listened to her and the amazing doctor that kept me updated before and after surgery. We have our own doctors and wouldn t have came here if it wasn t an emergency. STOP PROFILING ER PATIENTS! It s inhumane!

My 90 year old grandmother had a very nasty fall on the concrete garage floor that knocked her unconscious for at least 20 minutes. Her face was swollen and bleeding. She had severe pain along her left side. The ER took two CT scans, determined she had small brain bleeds and sent her home with a prescription for pain meds. They never took any x-rays. She couldn't even walk out. They had to wheel her out and put her in the car.

We took her to another hospital later where they determined she had three fractured ribs, a broken collar bone, and fractured cheek bone.

How do you not x-ray a 90 year old after a severe fall?

I was admitted from another hospital and told I was being expected at Tennova. I got there, put in a room, vitals take and then nothing for 4 hours! The doctor that came in had no clue what I was there for, they should know before coming in to talk to a patient what it is they are being seen for. I didn't get pain medicine for 5 hours and just had gallbladder surgery. The night shift nurses where awful about controlling pain, made me wait pass the wear off time and then some to take medicine. And I asked them to get a recliner chair for my husband and they said they forgot to get him one and still didn't get him one.... The only good thing the night shift nurses did for me was rig me up a heating pad for my stomach. My day shift nurses Katie was much better but my overall experience there was awful and I never want to go back there.

I am a heat patient for one,and when they call themselves Drs. Nurses it's a lie. I told them how sick I was and how much pain I was in and they did nothing. Offered me some pain medicine,which I reused because the next thing you will be accused of having an addiction by your other doctors. They have nasty attitudes and just don't give a damn about the patients. But when it time to pay you will be seen in two minutes. There were racial comments made towards
me and that over shadowed everything. Now these people took an oath to help save lives and they lied. This hospital is a joke. I felt like I was in her

We received excellent and courteous service when I was an outpatient in the endoscopy unit. Everyone was prompt, concerned for my well being, and gave me excellent care. Thanks to Dr. Ennis and the excellent staff in this unit.