Any time that I've gone into the quick lube John has always taken care of me and never tried to sugar coat anything. He's always been straight forward with me. Very professional on all levels!!!!!
Found our deal from Virginia, called and arranged for picking up on weekend. Michael Huling was handling this deal and he did a good job. Picked it up and drove it back to Virginia the same day! No hidden fees and straight forward deal. Do recommend this place.
Got a new battery for my five-year-old Mazda3 from Tasca's Quick Lane Service Center. Eric was helpful, knowledgeable and friendly. I am very satisfied with their work. And I would recommend Eric and Tasca Quick Lane for rudimentary service for your car. They even gave me a lift back to my office when I dropped off my car. Same price as the dealership's main service center with appt.
It is true ... you will be satisfied. They very conscious of your time and take care of you..they actually listen what you want, find it and give a good price too!!!
This was an outstanding experience because of the opportunity and because of the amazing service by Walter Marsh. I would not have this opportunity if it were not for Walter.
He went above and beyond understanding my needs and wants and working to find the right vehicle for me. This is my third Volvo and my first time with Tasca. I got an amazing deal and great customer service. You can't beat that, especially in this industry.
I highly recommend this dealership and Walter Marsh.
This place is a joke straight up. I know I was warned about salesman and dealerships lying to you but at some point you need to pick a dealership to go to . I found a truck I wanted was told the would throw navigation in since they wouldn t budge on the price of the truck.First lie told me they got 29000 in the truck but are selling it to me for 27500. Second lie was they was the navigation would cost 700 and they will only 200 towards it ,after the salesman told me it would cost them 520 and because they just brought a ram dealership they can get it thrown in no problem. I then called Ram myself got a quote for 595 I then asked ram if there was any tax ,they told me No that is including tax. So basically if it did cost them 520 and they said it cost 700 which was a lie I would have paid 500 and they would have only actually paid 20 bucks towards it. Maybe the company has a million trucks but a 27500 dollar deal isn t small change to me ok and I would never make a 27500 dollar deal which would have been about 30000 after everything with someone that is lying to me. What else are they lying about. This is to the salesman s that messaged me telling I m intelligent and I m getting the truck wholesale which was the third lie. Your right I am intelligent. I am intelligent enough to get a price on the navigation which I did and RAM they told me it was only 595 unlike you telling me it cost 700. I m glad you sold the truck cause I will never recommend this place to anyone. LIES LIES that s the moral of this review BUYERS BEWARE AND BUYERS DO YOUR HOMEWORK
I ve had a few different things done here, from body work to maintenance, and every experience is seamless. Fantastic work and professional staff keep me coming back. You won t be disappointed!
Michael Huling was great to us we are definitely satisified with our new car Thanks Michael
My husband and I came in to look at cars today. We had a couple of criteria in mind but were looking for some guidance also and had a budget to stick too. Mike walked us through the lot, answered all of our questions and helped us narrow our search to 2 vehicles. We test drove both and Mike went over all of the specs with us as well as pricing and differences between the two. He was honest, staightforward, and he listened to us. I think he knew which of the 2 we were going to pick before we did! He along with Rob in finance made the process easy from start to finish and we were able to take delivery of our vehicle same day. We will be lifelong customers and we've already started referring our family.
Watch out for the finance guy. He said I could get a better finance rate if I purchased the extended warranty coverage. When I asked why? He said the bank likes to know that the car is being taken care of correctly. BS! It's a hustle.
When pushed I got the same rate without the coverage.
Not sure if this is a bad employee who has an incentive on selling warranties or a corporate sales lie.
Easily give this rating of 5 stars! I Had previously went to another ford dealer and had a bad experience with them changing up a signed deal. Went to tasca and saw Lou who was able to give me a better deal on the same car and had it the next day. Lou is the best and recommend anyone to see him!
I m at the service center dropped my car off at 8 am a 2015 Mazda 3 for front breaks you would think they would have the parts available
I get picked up at 430 pm only to find out the car just went in and I have to wait 60! To 90! Minutes because they didn t have the parts.
I have two Mazda vehicles I will Never come here again!!!
Great service, friendly people, lots of extras like the cafe
My recent service visit proved, once again, that TASCA has great Service reps. and technicians with focus on providing great service and follow-through.
My mostly routine service went smoothly and Chris Promades kept me apprised of the effort. He also informed me that a critical part, needed to resolve one of my service needs, would be unavailable for a few days. (Ok, so I have an older car and some parts are not immediately available!)
Going the extra distance though, Chris and the mechanic discussed and obtained the special part locally, in an effort to provide TASCA's typically great service. Unfortunately, the part did not fit as anticipated, so Chris made certain the needed part was placed on order and he booked a follow-up appointment for final repairs. I left TASCA's service center with confidence, knowing there were no loose ends, TASCA had gone the extra mile and that this problem will be resolved.
It's comforting to know TASCA is there providing the best service possible. My thanks again to Chris Promades, the technician and TASCA
Sincerely,
Darryl Umland
Excellent customer service. Perfectly served in the Service Dept. by Chris Promades.
David Delponte was fantastic! Pleasant experience with him and I will be taking the drive from MA just to do business with tasca in cranston.thank you David!!!!! You were so kind and made my car buying experience amazing! -Jessica T.
I have been a customer of Tasca Automotive for many years now and the buying experiences for myself, as well as for my mother, have always been excellent. I have worked with Steven Lawrence and he has gone above and beyond with regards to providing the highest quality service, while always listening to me as a customer. Over this past summer, Steven led me to Mike Perlini and Greg Thaxton in the Volvo department of Tasca. Again, the quality of customer service continued and they both worked to make my car buying experience extremely positive. Greg Thaxton was my sales associate and I just can't say enough positive things about him! If I contact him with any questions or concerns, he provides immediate and thorough feedback. Greg truly makes me feel appreciated as a customer and he is extremely knowledgeable and passionate about Volvo in an honest and authentic way. I was rear ended at a traffic light after only having my brand new XC70 for a little over a month and Greg was one of the first people I called because I knew he would help me navigate the process that would follow. He helped me organize the repair process and he even came to my place of employment to take my vehicle back when there was an additional repair to be made. The sales team at Tasca truly makes the car buying experience special and I highly recommend them to family and friends. I absolutely LOVE my car and I am so grateful to Tasca for all of their support, service, and respect to me as a customer. Thanks Tasca!
Amy H.
These guys are really helpful. they did everything to make sure that the problem was taken care of and that it caused the least amount of inconvinience for me.
I recently bought a used 2014 F150 super crew and the experience was awesome. My sales rep was Mitch Prudhomme. He was nothing short of excellent. Worked back and forth with me to give me the best deal possible. I have had a couple things come up with the truck and he has stood behind it and taken care of everything with 0 hassle including rental cars at no cost to me. He has made himself available to contact with any issues at anytime. I will be doing business there with Mitch again in the future.
Had an exceptional experience at Tasca Lincoln in Cranston, RI yesterday. We drove well over an hour and were not disappointed with any aspect of the transaction. Very friendly staff, no sales pressure and a sincere thank you from the owner while eating lunch in their cafe. I would recommend them to anyone that wants a fair deal from real people. Thank you Tasca Lincoln.
Pleasantly surprised, it didn't take as long as I originally told it would take. Everyone was very helpful and pleasant.
From the time I walked in to look at the CX-5s in person, until the time I drove out in my pre-owned 2018, I was pleasantly surprised with the buying experience at Tasca. Don Mailloux introduced himself, asked me to look around, and politely excused himself to help another customer. He never pressured me, and helped to find the options & vehicle that was perfect for my needs and budget. The vehicle itself was a great deal, and I absolutely love it. Don worked with me for several days to be sure everything was as I wanted and still affordable. Ryan knew my budget & worked up many options to be sure I stayed within it, while still being able to add a remote start and other warranty options. Overall, I was very satisfied and would be happy to come back!!
John has excellent customer service. What a great sense of humor. Companies need more people like John.
Prompt, courteous, and professional, with fair prices. Also received state inspection after service was performed- very convenient.
Highly recommend!
After several weeks of visiting every Ford Dealership within 100 miles, I happened to visit Tasca Ford Cranston. There I was greeted kindly and introduced to Josephine. She is a wonderful person and a definite star cf the Tasca Team. After being quoted ridiculously high prices for high mileage Explorers at every other dealership, Josephine settled me into a fine 2015 Explorer with low miles for thousands less than any other person who had my best interests in mind. This review is a thank you to all the fine people of Tasca Cranston like Phil and Sherry, and especially Josephine.. Thank you all.
Called to order a spare key for my ford transit kept on get transferred from parts to service, back to parts. No one could give me a answer on how to order a simple spare key! Hey Tascas maybe you should re train your employees! Called flood ford answered my question in 2 minutes and made a appointment to get a key made. Flood ford earned my business.
I have always loved tasca but I stopped going here when one of their technicians treated me really bad over $6so I don't know about now but the owner or CEO did call and apologize to me which I did appreciate it but I still haven't been back
I came to Tasca hoping to get an SUV but I was worried since I have never gone through a car buying experience before. The staff at Tasca were very kind, patient, and willing to help me through the experience! I had Jon who worked with my family and I on picking my new Ford Escape! He helped me find exactly what I wanted in my price range - and I m truly happy with the find! Ryan was the finance man - a true hero! He helped me by explaining everything so I understood. The staff walking around always offered water, coffee, etc. Tasca in Cranston is certainly one of my all time favorite places to be - and of course when I m ready for another car - I will be coming back!! 10/10! - also everyone always has a smile on their face! Very welcoming! -
Great place i bought a suv from flood ford after the purchase i needed repairs done flood didn't do a good job at all they disrespected me and.my husband mike flood jr is cocky and punky ill now always buy from TASCA AND ILL BE SATISFIED
Just got my car serviced there the experience was exceptional ! I would recommend them to anyone !
John Stone goes above and beyond expectation. Ever since I received my (new at the time with 52 miles) 2018 Mazda CX -3, he has done nothing but wonders. Thank you very much for being professional and I was there a few years back during the bomb threat so thank you for handling that with a poise I have never seen before. Cheers to you!
Great sales experience. To get 5 stars they could work on the after sales licensing/registering aspect of car buying.
Going on 6 years with purchases and leasing vehicles from Tasca, my son also is ready for his 3rd vehicle. The sales person, Mike M. Is top notch knows his product well and the service is what keeps me coming back. They are fair, square and reasonably priced.
Once you've purchased the vehicle, all customer service stops. I bought a used car & paid an additional fee to have a paint repair done over 3 months ago...I've called, texted and still no response back from Todd at Tasca - Cranston. I should've taken the car to a body shop - instead I'm out $750. I'll never buy a car from them again!
Shopping with the folks at Tasca was easily one of, if not the best experiences I've had when shopping for my new vehicle. I delt with Mike Huling while I was there, nice guy, honest and got me the best deal possible. Thanks Mike I'll be back for my next one!!!
We were fortunate to deal with John Stone during our recent visit for service. He was supportive of our concerns and went above and beyond our expectations to have our needs met. He will definately be our go to person going forward.
I went into the dealership facing a tough situation with my trade. The people at Tasca bent over backwards to give me the best possible deal. In particular my sales consultant Lou Colon worked very hard on the deal. I purchased a pre owned vehicle with low mileage. This vehicle is immaculate and in near new condition. I strongly recommend talking to the good people at Tasca before going anywhere else.
Pleasant, people. Good communication and quick response.Good service.
I have always been treated right at this dealership and would not take my car anywhere else for work.
Great place to buy a car. Mike Huling was great at helping me find the car for me and getting it within my budget!
Very friendly, professional and right to the point..answers all questions fully. Great experience.
If your looking for a new car or used it s the place to go to ask for Kenny P
From the moment we arrived, Giuseppe Moretta was a great ambassador of Tasca! He did not apply pressure and gave us plenty of privacy to look at vehicles while still being readily available to answer all of our questions.
The vehicles are of top quality and you are treated with the same respect whether you are purchasing a new car or a preowned car.
After having the worst experience at Clare Dodge in Middletown a couple of years ago, it was a relief to have such a great experience.
Employees very friendly and helpful. Don't try to oversell.
Great overall experience. Ask for Eric Lima in sales for a laid back take your time car purchase. No pushy sales gimmicks like "will you buy it now if". We had been shopping for 2 months and ended up purchasing a used car that was 2 years old and had 25 k miles. The price was competitive and could not find this particular model cheaper at any other dealership.
I always receive great service whenever I come in to service my trucks or when we purchase new vehicles. Highly Recommended.
I was so impressed with the professionalism and helpfulness of the service I received from Chris Promades. I highly recommend TASCA Service and Chris based on the great service I received there.
Excellent customer experience. Flew into Providence and was picked up at airport promptly and warmly by Lou, my salesman. Actually was picked up in vehicle I was purchasing so got an extra opportunity to examine and inspect it on way to dealership. Met owner of dealership plus other family members who are also involved in day to day operation of this family enterprise. All very friendly and obviously interested in my having an informative and enjoyable experience. Prior preparation made final closure and financial agreements very fast and straight forward. Vehicle was in excellent shape and I had no problems in a full day drive home. Overall one of the quickest, most efficient and most enjoyable car buying experiences I have had.
My 2004 Jeep Liberty has been serviced here for 11 years. Being a low mileage driver, Not a whole bunch goes wrong, but when I need the normal stuff like brakes, tires, and such, John and Eric have always showed me the best service, and personalized touch I've come to expect.
I got a warm welcome, and very nice of you guys. I felt like we were friend already. Good job. Thankyou
Tasca Ford was great place to buy my new 2016 Ford Transit connection. My sales person Michael Huling was so great to work with . He was up from with everything and did not try push me at all . Even till today he stays in touch. Not many dealers can say that .Thankyou Michael for getting me into this great truck. John Sousa
Today we purchased a 2014 VW Jetta from Tasca in Cranston, RI. Jorge Guinta was our salesman and it was the easiest and most enjoyable experience we could imagine. No pressure. Just extensive knowledge, integrity, great listening skills, and a professional demeanor that sealed the deal within an hour.
I personally treat my car appointments like medical appointments, "if you find something wrong, let's handle it and move forward."
I can say without a doubt that the quality of customer service that I've received since purchasing a Ford and solely going to Tasca is bar none. The individuals that have worked with me for the past 8 years (Chris, David, John) care about results, which I thoroughly appreciate.
My favorite part about going to Tasca is how well prepared everyone seems to be, they keep an up-to-date log of all of the services and maintenance that has been done to your vehicle and make recommendations and suggestions which helps me with budgeting throughout the year.
Tasca takes customer service seriously and Chris Pomades exemplifies that very well.
Chris in Volvo service is the best. He kept me informed and the work was flawless.
Tasca has the best Service and The rental car was a Lincoln MKZ.
Thanks Again
Tom Mulvey
My lease was nearing its end when I received a call from Daria at the Tasca Group asking if I wanted to review my options. I said yes and I chose an appointment for a couple of days later. We arrived at the dealership about 15min early, parked right in front, and entered through the front door. The dealership was clean and well staffed. They even have a cafeteria.
I was greeted immediately and Tony arrived in less than a minute. He introduced us to Bayo Dina, who would walk us through all of our options. Bayo was gregarious and knowledgable. He reviewed our current lease agreement and informed us of the options.
We wanted to continue to lease so Bayo showed us several vehicles. 2018's as well as 2019's. He informed us of ways to reduce the price of the lease and encouraged us to test drive at least one vehicle. We opted for a 2018 top of the line sports model EDGE. It listed for $14,000 more than the 2015 we were surrendering, but we ended up paying just about the same for the 3 year 45,000 mile lease. This made us very happy. The financing with Andrew was a breeze.
We were at the dealership for about 5 hours though it did not seem that long. Bayo stayed with us the entire time, never took a break, never took lunch and I happened to hear him cancel an appointment so that he could finish with us. He never seemed rushed and happily answered all of our questions. He was very thorough in explaining all the Gadgets/options on the vehicle. We felt like we had made a new friend. Thank You Bayo...see you in three years, if not before.
Mike
I wanted to take this opportunity to thank my sales person from your dealership. Gregorio Daniels was outstanding on all levels and has defiantly lived up to the Tasca saying ( YOU WILL BE SATISFIED ) Thanks Gregorio and I will be sure to pass the word on to anyone I come across that's looking for a vehicle.
Sincerely
James DeNoncour
The Quick Lane service is exactly that, quick and efficient. I trust my car will be well cared for and have been going there for many years.
These guys are friendly and professional, and do quality work. Haven't had a bad experience with them yet.
Great experience! Bayo was a big help and didn't feel pressured
Better than I expected.Service has a knowledgeable staff. They were all very courteous !
Everyone was so friendly. I was offered breakfast and coffee. They looked at my car in total recommending servicing and I did not feel pressured to say yes or not now to servicing. In all a great experience.
You will be satisfied! Repair work is pricey but it is done right.
Great service, in and out quickly. They even wash and polish the car.
Our company has over 60 vehicles in our fleet, some we perform service ourselves and others we have to send to the manufacturers dealers. And as we have many different makes and models we sometimes have the unfortunate experience or two with dealers. But not with Tasca. They always get us in on time and more importantly out in a timely fashion. Our contact person is Eric DeFalco and he is always pleasant and on top of things for us. We are lucky to have him and Tasca.
Always great service with clear explanation and thoughtful response to my needs/questions! This is important to me as a woman and greatly appreciated! Highly recommend!
Bought 5 cars from Eric Lima at the Cranston store, always takes care of you. Even after the purchase if issues with the vehicle is found he goes out of his way to fix it.
Service was quick and easy and no pressure to perform services I didn't want.
I've worked with both Jonn and Eric in Quicklane and they are great! I always get greeted with a friendly hello and I get quality responses to questions and explanations of the work being performed.
Was told not to send the car through the car wash and he did send it through. The car wash scratches cars, they know it, and yet they don't fix it????? John was rude and pushy on top of that. Tasca just lost my business for service and sales. Way to listen to the customer John!
They sold me a service plan for my Ford F350 Diesel. It was supposed to be 200,000 mile wraparound warranty. Come to find out it only covers 20 components in the engine only. It has been a year and we are still dealing with this. They're only excuses is that they sold us the most expensive warranty there was. They keep telling me it's a wrap it covers everything. Meanwhile Ford and every other Ford dealer for telling me it's just the engine. We were had they are all liars. Even in the contract we signed says it was a wrap. Ford says that warranty doesn't even exist. I guess we'll have to get a lawyer. Save yourself the trouble and go somewhere else anywhere is better.
I recently purchased a pre-owned vehicle from Tasca Automotive, specifically from Michael Huling. I honestly can't say enough good things about my experience. I was just beginning my search for a car when we stopped at Tasca and I was very undecided on what type of vehicle I really wanted. Let's just say that Michael was very patient and never gave the impression that he just wants to sell me a car. He honestly wanted me to be happy with the decision I made. I'm glad to say that I have owned my new car for 2 weeks now and am very pleased with my decision. I would recommend Michael Huling to anyone in the market for a car.
Excellent service and experience overall - John was especially helpful and communicated with us every step of the way. Thank you!
Less than positive experience - may not be in sync with other reviews.
Dear Tasca,
This was my first solo car buying experience. I've always had my dad to assist, but he passed away unexpectedly this past March.
I felt very comfortable talking to Anthony C., the salesman, as well as Dell Green, the finance manager. Anthony C. answered all of my questions, was very patient, and supportive. Dell also worked hard to get me an auto loan within my budget.
I am completely satisfied with my experience, and would recommend Tasca Ford to any friend or family member looking to purchase a new vehicle.
Many thanks to everybody at Tasca Ford for providing me with a great experience.
Best regards,
Marissa Murphy
I'm very impressed with Tasca Group, and especially impressed with and appreciate of Dave Del Ponte, who assisted my daughter. He really went the distance with us. I'm a career engineer and I honestly did not expect a salesman to know what he's selling me "under the hood". I was wrong. Dave was also not afraid to tell me "I don't know, but I'll find out" instead of just throwing me an answer. I never felt like I was being "sold" a truck. He listened to everything my daughter had to say, what she wanted, what I expected out of a vehicle. The Tasca showroom, btw is inviting, warm, comfortable. Once Dave agreed to my terms, he handled everything, including a last minute bargain to include an auto starter, I'm talking an 11'th hour request (ok, demand) by me. I would without hesitation continue to give Tasca my business and search out Dave D to facilitate it.
Excellent service as always from Tasca. John Stone was professional and personable, He's great man to have on your team. Also a pleasure to see my friend Lou Colon. He is my go-to guy for cars! Thank you, Ed N.
Every time I send my car here I am beyond pleased with the service, not only on my car, but their customer service as well. Everyone is extremely kind and competent! They also take really good care of my car and have great records about what has been done to my car in the past and what needs to be done to my car to keep it running at its best potential!
I brought my 2016 Explorer in for service for manufacturing issue. I want to say thank you to Dana in Service for making our experience a great one. The final outcome was great. Thanks Dana.
Had basic service done on my F150. Did not fill washer fluid, left one tire down 10 pounds compared to the others. Apparently there is an issue with lug nuts swelling on the F150 so instead of telling me this they put them back on and wrote on the slip lug nuts are swelling. Now I can't get them off.
Update. After speaking with David Mooney he made sure things were corrected. Lugs were replaced. Thank you
Chris P is the best in the business. He was professional in every sense of the word. I showed up without an appointment to have a simple bulb fixed and was out the door in fifteen minutes!!. Kudos to Chris and the entire Tasca Team as they only provide the best in the business!! Thank you.
My experience at Tasca was nothing short of fantastic . The salesman , Mike Huling listened to my questions, made me feel comfortable , and helped me every step of the way . I d highly recommend going to Tasca and asking for Mike Huling . I couldn t be happier with my purchase ! Thank you Tasca !
Great service and communication as my truck needed to stay a few extra days waiting for parts. Chris called me to keep me updated. THANKS!!
John did a great job taking the time to explain what was done and what was needed.
Excellent interaction with desk personnel with matching service.
If I could give a negative star rating I would. I had a steering problem with my 09 Ford Escape. I called Tasca service on Tuesday, they said they would be able to look at with in 24 hours. The next day they call and say it will be another 24 hours before they look at it. Then the next day, they call again and say that they wont even look at it for another 5 days! So my car will sit there for a week before it is even looked at! I asked about a loaner car and they said they wont give me one. If they had told me this in the beginning I never would have had it towed there. I am out $322.00 already for a rental car, now I have to spend another $346.00 for another rental because I have to have it towed some where else and start all over again. Tasca SUCKS!!!!
tasca.com
