Mike answered all of our questions, they are very professional. This is the second time we call them as we were very pleased with the service they provide, and will definitely not be the last time we request service from TagleRock.
The computer tech. that serviced my business is very knowledgeable in all aspects of computer technology, and above that a pleasingly diplomatic individual. Taglerock is A reputable and solid business service.
Thank you TAGLEROCK for answering all my questions. They were able to assist me in diagnosing all my computer needs in a timely manner!
Excellent job, faster service, I took my Mac laptop that has WiFi damage and they repair it. Amazing customer service they were always in contact with me. They had the lowest prices with a high quality job. I highly recommend this place you are not going to regret.
My experience with TagleRock was great. Staff was very knowledgeable and communicated with me through out the entire process. Customer service was excellent. They were able to get my Macbook up and running again.
Fast service and great pricing. Staff was very informative and kept me advised the whole time. Recommend to anyone looking for computer repair or IT service.
Super service--technician went beyond our request and took care of issues we didn't realize we had. Highly recommended.
Third time here. They helped speed up my mcabook. Timely and effective. Thank you!
We have used TagleRock for more two years and counting. We are really impressed with there response time, which is critical in our business. If we are down we can't conduct business and TagleRock understands this and has always responded quickly to our needs. They are knowledgeable and make sound recommendation. We highly recommend there service.
Andy
VP, Operations
Great service! Professional and knowledgeable! Cost of repair was reasonable! More importantly, they are extremely honest!
Great and fast service, staff very attentive and helpful. They were able to resolve my issue in as little time as possible.
Highly recommend it.
Mike and the staff at TagleRock did a great job with my iMac. They fixed it in a timely manner, kept me updated and helped me find the parts it needed at the best prices. Thank you!
I have been planning to fix my Mac for some time. After going to several places, TagleRock s staff convinced me this was the right place for me. Their professionalism and customer service makes it the ideal place for anyone looking for somewhere to solve their technology problems.
Super professional service! TagleRock Technologies RGV outdid themselves. They recovered priceless pictures of a broken HD.
Very quick service. Laptop screen needed to be replaced. Job was done within just one hour.
Keegan's team did an excellent job and the turnaround time was exceptional. They also had the lowest quote! We'll be working with TagleRock Technologies for a long time!
The people were very friendly and helpful. I don t know much about computers and they gave me great advice. I would highly recommend to others. If you need help go to them.
Great fast same day service. Computer was checked within a few hours.
Excellent service. Great communication. Very pleased with my experience, I highly recommend them.
After being told my motherboard was probably the problem i was very happy that I only needed an adjustment and TagleRock was honest and only charged for the repairs that I needed. I recommend this company for your computer repairs .
We are happy with the service. Techs are responsive as is the owner. Thanks, TagleRock!
Took my iMac because it wouldn t boot up. They replaced my hard drive and reinstalled operating system. Good service and polite staff! Would recommend!
Their service is great, this is a great place if you need any help with erased photos of a camera to recover. They had it ready the next day, really good people and service.
The only business I trust with my business IT needs!!!!
Mike did a awesome job on in locking my surface pro. Will definitely come back to taglerock and recommend to friends
Speedy service! Took in my laptop one day, and the next, it was ready! Affordable and fair pricing as well.
Fast Response to our outage. Completed work quickly. Thanks TagleRock!
Thought my MacBook Pro was beyond repair until I brought it in to TagleRock Technologies. IT tech kept me informed every step of the way. From making the ordering of the part super easy to explaining to me in layman's terms what was wrong with the laptop. Excellent customer service- highly recommend calling TagleRock FIRST!
Our business partnership with TagleRock has been great! They listen to our needs and work diligently to find a solution to our unique technical problems. The staff has a deep knowledge of the complex aspects of managing our healthcare IT needs and providing IT support quickly. The certified staff is always professional, courteous and prompt. We highly recommend TagleRock for IT maintenance, repair, support, and installation services.
Fantastic service and superior quality work! I have brought all my tech fixes to them and they have superceded my wishes and with great pricing!
TagleRock Technologies has offered professional caring assistance to our business / nonprofit for a number of years. The service has been excellent and I consider TagleRock a part of my team for success!
Very competent business. I would recommend coming here.
Excellent service!!! I needed videos transferred from my phone to a thumb drive and they were the only ones who could do it!!! Thank you!!
Very helpful staff and well priced. They helped me find and order parts and saved me money. Will utilize their services again!
Great service and affordable. TagleRock took care of my computer problems fast!!!
My name is Rogelio Hinojosa they are very professional and did a very good job. They are very knowledgeable and and organized definitely recommend!!
Excellent customer service and quick repair services.
Took in my HP laptop for a screen replacement about a week ago! They were friendly & fast in replacing it. Had lots of knowledge in what they were doing & I couldn't be more satisfied in their service! Highly recommend!!!
Tangle rock was very helpful and expedited my issue because I was just traveling through McAllen. I would highly recommend their services!
TagleRock did at outstanding job fixing my Asus laptop. I couldn't diagnose it but they got it running like new! They have a very professional team and are all very knowledgeable. I would highly recommend them to anyone looking for any technology related services.
Thank you for servicing our computers today. Tech was professional and courteous. As soon as I explained our issue to Nolan he knew exactly how he was going to get us back online. We appreciate the prompt service.
Excellent customer services, the technicians often called me to offer updates. The repair was complex and even under those cicustances my computer was repaired in less than 24 hours. Thank you for great service!
Fast, Reliable, and Professional. Chris and his guys are my go to's when i need help. If you need something done right the first Time TagleRock will get you there.
Excellent and Professional Service and Good Prices!!!!
Great customer care. Being able to stay in contact with the tech was very much appreciated. Very helpful!
Taglerock Technologies was introduced to our company last December. They have been instrumental in our office move and computer set up. It was a big job and they did awesome! Any time we need anything they are so quick to respond to any IT issue that comes up. We have received great customer service from all the techs that have been out at our location. They have resolved issues quickly and given us excellent explanations to problems that have arisen. The only issue I have had is with the receptionist. But other than that, it has been great working with Taglerock Technologies!!
Great service, by far the BEST REPAIR TEAM in the valley. Fast, honest and great customer service. A+
I appreciated the speed and quality of the work! These guys were awesome!
TagleRock setup are company website and we couldn't be happier! Customer service is top notch and they always respond quickly to any questions we have.
Fast and professional work, had no trouble communicating with the tech good and honest people. Will definitely be going to them in the future.
Thank you Caroline, you are very professional and have been of great help.
Extremely fast service and a great price for fixing my MacBook!
Needed a battery replaced on a Mac book Pro. Excellent communication and fast turn around.
I have brought in my two mac desktops two different times and they both work like new now . These guys are on top of there game in the computer market. Only place i will ever recommend.
They were super friendly and found the problem and a replacement part within an hour. They fixed it the same day as the part was delivered to them. I cannot say enough about their superior attitudes towards total customer care. From explaining the diagnosis process to the billing system. Top professional people all the way. I would recommend anyone in the RGV to use them for all their computer needs.
Excellent service. The job is done right...right the 1st time. Technicians are always on time and on the date they say they will be in.
Tech tried everything possible to resolve our issue, but it was unfixable. He was very patient & thorough.
My experience with TagleRock was excellent. I highly recommend them as they did an excellent job with my computer.
Very profecionales, and excellent service and attention.
Speedy service, prompt and professional. A grade above geek squad.
Great communication. Very reasonable. Happy with the service. Will definitely use again for Mac repairs.
My old Vostro finally had enough. I brought it in for evaluation and learned it was time to update. Dropped off the new laptop at 8 AM and Chris transferred all of my data, plus set up the new system, having it ready to go by 3 PM same day! Bravo TagleRock!
My experience with TagleRock was great. Staff is knowledgeable and has great communication. Customer service is excellent! Right after the computer was fixed, we notices something not functioning and I called TagleRock, they came the same day to look at it. Our computer was fixed and is running great! I fully recommend their service. I will call them again in the future for any other service. Thanks TangleRock!
What a relief!!!! I thought my laptop was a goner, along with the information. Dropped off my laptop on Friday afternoon, got a call early the next business day told me what was wrong and they were able to save my information at a great price! So glad I came here!
Great service. Very knowledgeable Techs. Reasonable pricing.
Professional staff assisted with failed hard drive on my laptop. Reasonably priced. I was very pleased with their service.They communicated well regarding the time required to repair and when I could expect computer returned.
Excellent service, good prices and very polite staff
I took my system to Nolan at TagleRock and even though he was backed up with work he took the time to check my computer and professionally and very polite said he would work on it asap...and guess what he kept his word and fixed it in a timely manner. This company along with these knowledgeable techs did an outstanding job.
Thank you Nolan.
It is greatly appreciated.
Excellent Service, super fast, best price in town. They guide me to the best option to resolve my PC issue, and the PC was up and running in no time. Thanks!
Very good service, honest fast and friendly. Do definitely recommend. My technician was Christopher. He kept me updated during the process.
We've been a client for several years. Have always responded to our needs & come onsite if needed.
Nothing but professional service, I highly recommended it.
Great customer service and promptly addressed the issue to fix my MacBook. Great service and fair price. Everyone was very professional and I highly recommend Taglerock.
TagleRock is awesome! I needed a diagnostic done on a laptop for insurance purposes. They were quick, professional and did not charge an excessive amount. Highly recommend their services!
TagleRock should be everyone's "go to" computer place. My son's laptop just stopped working from one day to another so I googled, labtop repair, and TagleRock was one of the more reputable looking companies so I took a chance and it was the best choice ever. Everyone was super courteous and always had an open line of communication whether it be by phone or email. Thank you TagleRock!
my mac book busted down. it just kept freezing the loading icon was there forever . they were able to get the issues resolved and my laptop is up running badass! they also offered if anything went wrong next couple of days just to take it back . now back to work:)
TagleRock Technologies addressed and identified the problem with my apple laptop with considerable speed and efficiency! Thank you!
I took my computer to get it fixed and they did an excellent job of not only diagnosing what was wrong with my computer but also suggesting what I needed to make the computer function even better! Will definitely return for any future service! Thank you all so much!
- Ariel G
Did an awesome job and came right away will be calling them again if needed!!
These guys are awesome and in my opinion the best. Joe was very helpful, professional in helping me solve my computer problem. He went way beyond the call of duty. He even stayed after working hours to make sure I am satisfied.
I totally recommend this company. Many thanks. Great doing business with you.
Very professional and fast. Take my 5 year old mac to update os x for a newer one. Fast service and good communication.
Thank you.
Excellent Service I really recommend this company to repair your computer and very good customer service
So far we have been onboard with TagleRock for about half a year now. They are very responsive and work very well when you communicate with them. Always very timely. They are currently helping us get caught up on our software used in the office as well as the backups and other important behind the scenes items that we need taken care of but rarely think of to do.
TagleRock Technologies is very responsive to our IT needs and our issues are quickly resolved. The staff are knowledgeable and courteous. They have provided outstanding customer service.
I highly recommend TagleRock Technologies for your home and business computing/network needs.
Thanks!!!!!! Taglerock team (Keegan and Nolan) for helping me setup my computer . Caroline went above and beyond!!!!!!!Happy Customer :)
What a savior they were for me. 3 kids homeschooling and needing to fix all three laptops. Great price and fast service.
I used their diagnostics service.
The staff is super helpful and professional.
I was in a hurry to get my laptop diagnosed within a tight timeframe, which they did.
