Sysco Oklahoma Review

Nice o/n parking. Make sure you get there when you first start your shift or don't check in until your 10 hour break is almost up. When you're done unloading and get paperwork, you have to leave the facility, wether you have hours to drive or not. Not trucker friendly at all. Two stars were for overnight parking w/port o potty, and less than 2 hour total unload and receive paperwork.

$114. to unload 4 pallets in 2 1/2 hours,,
Not to mention damaged 3 or 4 boxes I'm taking to Ben E. Keith . Capstone illegals are unloading and can't read, write or speed english

Its a grocery warehouse what more can you expect. I had a double whammy awg okc first then here

Overnight Parking is the only good thing about this place

Very slow they charged $144 to pull off three skids

Sounds like a bunch of drivers need to get with the times. If yall aint smart enough to install a dentention fee then you need to stop crying. I want them to take over 2 hours. Thats a cnote a hour to me. 5 stars for the overnight parking. At least they have a place to pee.

I was hoping the reviews weren t true but they are...whoever is inside counting needs to retire you re holding all of the drivers up and I will never come back here again...before booking loads I ll have to make sure I m not delivering to Sysco i was the first driver in the dock at 0600 am and it s 0830 and I still don t have my paperwork they only took 20 mins to unload! What s really going on??????????????????????

Would give no stars if possible worst place ever to deliver to spent 9 hours at the door getting unloaded and waiting for paperwork

Took to long to get paper work after being unloaded

The toilet seat in the driver's bathroom is unscrewed and loose you can fall in. With fecee all on the back rim of the whole toilet.They are charging for lumper fees and make millions of dollars and can't get a proper toilet seat to replace the disgusting one. Got here at 4:00am. Checked in and they give me a door at 5:33am. And that is after they refusued me at 12:00pm the day prior. Cause my appointment was at 11. NIGHTMARE. FACILITY

Worst place to deliver 8 hours to unload 5 pallets and $314 lumper please stay away these people have not respect the only good thing is the overnight parking

This is B.S. Parked in overnight parking @0100 hrs was at gate when open waited in line there for 30 min (0430hrs) pulled into dock asap it is now 1130 and still waiting for unload and counting

Total sh!t show. 4 hrs and $100 for 88 cases. Checked in at 5:15 for 6am appointment got a door at 7 and finally got paperwork at 9:15. Was late for my next drop. Believe everyone else that says to avoid this place

This place has all your foodservice needs covered under one roof.

overnight parking lot for early arrival is cool... check-in was kind of slow because there's only one gaurd @ the gate. unload was quick, but i only had a few pallets for this stop. currently hanging out @ my dock door trying to complete a split ... its early AM so i think i can pull it off haha

Security is good. They allow you to park after 6pm for the night. If you need unloaded quickly do it yourself.

Call you to get on your door and there is still a trailer in the door.

its hit or miss with sysco either they are rude as hell like the one outside of Rochester ny or they can be friendly and professional like this one

I'm here once a week and the receiver gets me out within minutes of me getting my freight off . I don't use the lumper service. It's quicker and the receiver sees you unloading your trailer he comes by and asks "when your done come and get me " ... If you show a good attitude and show some respect. You get in and out quick

We've been in the restaurant business for 30+ years and have used Sysco for a large majority of our grocery purchases over that period. Never again will I spend a dime with them. You would think that after doing business together for over 3 decades, that the company and our group would have developed a solid working relationship, and you'd be right; until the new leadership took over some few years ago. Our most recent stint with Sysco began a few years ago. We were purchasing from a different supplier at the time when the new president of Sysco Norman came by our restaurant to talk about acquiring our business again. He talked about how Sysco was better than ever, and that they were committed to focusing on servicing the needs of the family owned restauranteurs (like ourselves). Let me tell you, if things don't work out with Sysco, that guy has a bright future with used cars, because we fell for the pitch. Things rocked along for the next few years as they always have with this group, they're great for the first few weeks, but after that they just grind out your deliveries every week and don't provide much else. You have to constantly monitor your invoices or they'll be charging you full blown retail before you know it. That said, we loved our salesman, so we stuck with them for that alone. It wasn't until about 1.5 years ago that we realized that our biggest selling product, a Schwab 6:1 hot dog, was coming in short each and every case. This product is supposed to come in 10 pound cases with 6 hot dogs to each pound. According to my math, and the Sysco invoices, that would equate to 60 hot dogs per case, right? Not according to Schwab Meats. To keep a long story short, we started counting the boxes of dogs for a few months realizing that each and every one contained about 50 dogs in it. Now, on the surface this may not seem like a huge deal, but when you multiply that by the thousands of cases we purchase, you're talking a pretty good chunk of change. I brought this issue to one of the "owners" of Schwab Meats and her response to me was something along the lines of "I travel to Mexico each month, I don't have the time to deal with each case of hot dogs." My jaw hit the floor. It's an absolute shame that an Oklahoma institution that was run so well for decades unfortunately has people like this at the reins, but that's a story for a different day. When we realized that Schwab Meats wasn't going to stand behind their product, we went to Sysco for support. We found none. We met with the president yet again and as his empty promises went in one eat and out the other, I left realizing that I made a terrible mistake years ago when I bought his bill of goods. In our final correspondence, his statement to me that "This isn't personal, it's business and your only avenue for restitution is through the courts." It's easy for you to sit in your corner office and proclaim that "it's just business", as you continue to spew your deceit at no consequence to you, but my business is personal to me, Mr. "President". Do business with them at your own risk, at least you know that if you get screwed you have the courts at your disposal...

I have 7am appointment. But have empty trailers here and still making me do live unload in morning

Been here 5.5 hours making a delivery. No relief in sight. Thanks

Very nasty place!! Never seen like this I had 7am appointment and I get emty with in a hour but am still waiting my bills almost 2pm!!

We had a good experience here. Pulled in an hour before appointment time. They got us to a door within 20 minutes. We lumbered the load ourselves so we had 7 pallets reworked within 2 hours. Warehouse guys were very polite and helpful. So we were in and out within 2 1/2 hours. This is not the norm for us. So I believe, driver lumbering is the difference.

Worse place for truck delivery. 7 hours waiting time frozen load with open doors, outside 96 F. And 2 more stops

Zero Stars. Lumper braking 10 skids 4 1/2 hours- Not acceptable! Sysco is in my black list now.

Be aware all drivers! If you have delivery you have to have more than 42000 Patients, I got here and 9 am unloaded me at 3 pm the lumper guys don t care about you or your load they are super slow.

4 hours to take off 3 pallets. I just dont understand. It takes less than 2 mins to take that off. Any discrepancy with overage or shortage. Take it up with the customer. Give me paperwork and I'm gone. I get paid to pick up and deliver only. Anything beyond that is extra which I should be able to refuse. Create new efficiency system and get people off your property faster which is a liability.

This place could care less about your time had to wait about 3 hours to get a door. The dock was empty and when I finally got to dock iti unloaded 1 pallet I it took forever to get checked out. Don't know if it is sysco or the dock service they use but they could care less about your time

2 stars for overnight parking but 0 stars for unloading product, appointment was for 4:30am end up leaving there at 10am , there is no reason to take 5:30hrs to unload, lost my next load appointment and screwed my whole schedule . For us time is money and to see this big corporations not understanding those same principles they base them selves up it's just unacceptable.

Appointment at 4.30. Out at 5.45. Is true i had only one pallet. Plus they have overnight parking which is nice!

Typical Sysco that doesn't respect driver's time. It's been 3 hours and counting after my appointment and they're still not in my trailer. It's alright, I have a big stinky one brewing that I will leave in an open bag in their lobby...revenge best served hot

This place is garbage. Arrived at 4 am for a 430 appt. It's now 11 am and still waiting. No vending machine either.

Got there at 10:55 appointment at 11 got uloaded at 1PM waited on bills till 2:30 ,,3 half hours later for an one hour job

Very slow but it's sysco all of them are slow they need to speed things up with having to run e-logs

Typical sysco. Capstone charges a small fortune to unload ya. They have overnight parking but once you are unloaded, they want you to leave. Luckily there's the riverwood casino with lots of truck parking and a very small Love's.

Terrible service had to wait for hours for paperwork

Rude guard , smells like marijuana around guard shack. Really sad this is what sysco wants your first impression of there company to be? Day Warehouse Supervisor!! Im disappointed!!!

Able to park overnight. No handy bathroom or porta-potty...have to hike to the Shipping/Receiver office. Unisex and was dirty this morning (10/7). Had appt at 0700 but didn't get a door until an hour later. Took 1 hr 15 mins to unload 5 pallets.

I would give it zero stars but I have to give it at least one star. I was there for 8.75 hours to get unloaded.

They're starting a late fee Nov 19th. Its ugly, starts charging at 30min. $50 going up every thirty min. Capstone is charging lumper fee and late fee...? I waited 30 plus minutes to get to my appt. Just a heads up!

Showed up at 730 for an 800 appointment for two pallets of product. Assigned door at at 840. Removed their freight around noon. I was called for bills at 1300. Upon returning to truck to close the doors, I noticed that there were two cases of hams that were missing of returned product from a different customer. Thirty minutes later the receiver remembers putting them back on trailer but obvious someone stole them while trailer was against the dock. I asked to view cameras but they would not let me in the building.

App 11 arrives at 10:30 am Tube to wait 5 hours for the door plus 2 hours for the damn paper how I hate this place

Checked in 05:50 for 0700 appoint. Product was pulled from trailer by 0800,, but now it's 1400 and just got my Bill's. Guess they have to make that $374 lumper fee look legit.

There are some good Teamsters that work in this Warehouse however there are some crappy managers.Some managers who won't even explain to drivers the process and the fact that they do not have lumpers until they have already set in their truck for an hour and a half and come back in to ask what's going on.

SLOW SLOW TOO MANY HOURS OF WAITING JUST TO UNLOAD FOUR PALLETS

Don't bother being early, you'll have to wait, hold on because that's all you'll do here.
Don't expect any type of help or attention, they are too busy dealing with whatever they doing in their computers.
Security was polite and helpful though.
Bathroom is clean at least.
Loading took average of 2 hrs.
But, get ready to wait 3-5hrs for paperwork after the green light.
Also, they do not write a "time out" time on your paperwork, "They dont do that here"....hmmmm pretty sure you do....I thought outside said shipping/receiving....

In summary, don't expect much from them and get ready to wait.....a lot, bring your camping gear and start a bbq because you will be here most of the day.

They will let you park night before delivery, BUT stay in your door till you can leave ! Cause you can t go back to staging lot ! Check in with guard 0400 am got door assignment at appointment time! Unloaded fast no paperwork till did my capstone survey.

Delivery only M-F. I had a quick delivery on Saturday morning, was little concern. But was unloaded quick in 2hrs.

Worst service EVER!!! BEEN here for 3 hrs in the waiting area. Absolutely no concern for drivers or their next appt. Completely disgusted........ If I could give them ZERO stars I would!!!!!!

7.5 hrs later, still sitting here.. To all drivers: I would NEVER take a load that comes to this facility, no doubt I never will again. Terrible, and RUDEST receivers I have ever seen in 30+ years of driving!!!! Completely WORTHLESS

This was the worst delivery stop I have been to. Paperwork took forever! I delivered 8 pallets which I picked up from 2 stops, took only 45 minutes paperwork and all! Can someone tell me why sat at this place for 7 his????
K AND K TRUCKING OKC, OK

Delivering into this place is ridiculous!!! had a 4:30am appt and got there at 4:00am and they said they would be done unloading us at 2pm! worst place to deliver ever!

Got here the night before my 04:30 appt time. There wasn't a guard but to the right of the entrance the gate to overnight parking was open. Has a port-a-potty and a dumpster. Has some areas that are grassy & dog-friendly.

.
**note, they want you to check in a half hour before your appointment time!**

***Bring seal to checkin!***

Other than all that, people were nice and accommodating. I'd say that IF they're slow, it's not malicious.
~TravelingGypsy & the Belladog~

Thankful for the overnight parking, was very smooth and quick lots of room, friendly staff

Excellent tour, would highly recommend. The head chef is a stand up guy and will really talk to you about the food.

If I could give minus five stars I would five and a half hours to unload 6 pallets and then on top of that and outrageous lumper fee $593 what is up with that never go back here I recommend all drivers to not come here try to avoid at all costs

The reviews that are expressed are reflecting mostly the opinions of Truck drivers which as I understand, are currently in a Union scuffle. The drivers are actually the service providers and that would make Sysco their customer. The customer is getting negative reviews from the service provider. Weird.... As a business owner, I am very pleased with the service that I receive as a customer.

I have been here for two hours for one pallet 42 cases and they just entered my trailer. Got my bills two hours after docking. They have the lumping company handling the receiving and when I asked for a manager to be allowed onto the dock to offload my freight and count my they refused. This is unusual Sysco facility because all others allow you onto the dock and will happily let you off load your freight since they are driver offload facilities but this particular facility tends to lock the drivers off the facility dock and not allow us help speed up the process so we can get out of here and drive safely to our next destination. We will need to boycott these facilities so they realize that without us there is no business!

To the reviewer from "The Cube" below, the lumping company(Capstone) is a vendor and our time is being wasted here and that will dramatically impact safety of all civilians on the road. If you make only one review with a five-star you are most likely a fake contributor.

Regarding the lumper service Capstone at Sysco what a bunch of criminals fleecing of America. charged me $99 to unload 2 pallets at 96 cases. I just delivered 400 cases on 17 pallets to Walmart for $50 what's wrong with that picture. But yet the federal government wants to put more regulations on the driver instead of those that are lining their pockets from the drivers.

They unloaded my trailer rather fast, but I still had to wait for 4 hours to get my BOLs. They take your phone number and call you when they are done. They count the pieces and make you wait while doing so which is a total waste of time and has nothing to do with the driver. We brake and hand them the seal at the entrace. They should let us go and put a subject to count stamp on the BOLs.

What is rhe purpose of an appointment. If they. Are the first one to ignore it... bt if the case was the other way around. You would be charge a late fee...
Guards are polite tho, At least .. taking lots of time just to unload 6 palettes thats also ridiculous...... had to wait 2.5 hrs pass my arrival to location to get a door,

This place sucks if people would quit hauling in to them they would have to change their ways. Charge lots of money if you come here.

Drivers please avoid this place , 7 pallets to unload and it took 5 hours to done the job.

Worst place ever! Appt at 4:30, checked in @430, unloading didn t start until 8:30, now it s 1030 and I still have red light.

Terrible place, 5 and a half hours still waiting for paperwork that took the shipper 40 minutes to load