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R
3 years ago

My experience with Superior Auto Sales was excepti...

My experience with Superior Auto Sales was exceptional. Allie made my online buying experience easy and pain-free. She facilitated the independent inspection and arranged hassle-free shipping down here to Dallas. I would gladly return to SAS to purchase another car in the future. No reservations!

J
3 years ago

I went to shop around for a SUV that was special a...

I went to shop around for a SUV that was special at a reasonable price and what I found at superior auto was a superior SUV at a superior price. Superior Auto is a generational family business and it shows. The process from start to finish was seemless and their salesman Richard Izzo was fantastic. He sat with me to find out all my vehicle preferences while also listening to what fit my budget. He found me a gorgeous 2017 Toyota 4Runner with all the bells and whistles I wanted and then some! Not only that, he gave me a tremendous deal on my trade in to help keep my payments low and affordable. Also, Richard s sister Sarah helped me breeze through the final paperwork and necessary registration to get me on the road immediately. Their financing expert Andre helped me finalize my low monthly payment. They gave me my first oil change free after purchase and since I ve had any and all service work done there as well because they treat me like family. I love my car, I loved my experience and I would recommend this dealership to anyone. From start to finish, and even well beyond, superior auto has earned my continued business!

M
3 years ago

I used Superior Auto to import a car I purchased f...

I used Superior Auto to import a car I purchased from Canada and they made it super painless. I dealt with Sarah and she was super friendly and professional through and through. I had emailed every import company in New York on the NHTSA list and after one conversation with each I decided on Superior. Couldn't be happier. Thank you so much!

L
3 years ago

I love dealing with allies at sas she was great an...

I love dealing with allies at sas she was great and friendly to deal with fast process she delivered the car to me and she still keep in contact to see if everything is ok love her if i ever need a car i want to deal with her i will refer her to any one in the market for a car

C
3 years ago

This was the best car buying experience of my life...

This was the best car buying experience of my life. Great deal and fantastic people. Next time I am looking for a car I will probably just call Superior despite living 2 Hrs away. Can't say enough good things about them. I wish every business still had the personal felling this place has.

S
3 years ago

I used Superior Auto Sales and Service to ship my ...

I used Superior Auto Sales and Service to ship my Yukon Denali from Florida to Toronto Canada. The pick up and delivery went very smooth and they delivered ahead of schedule. I dealt with Sarah who was very professional and friendly keeping me informed throughout the process. I would highly recommend Sarah and her team for any auto transportation needs including cross boarder to or from Canada. Also want to add that the driver, Vinnie, was great to deal with and very accommodating. Thanks All!!!

A
3 years ago

I purchased a vehicle from Richard, when I got to ...

I purchased a vehicle from Richard, when I got to the dealership there was a bubble on the tire and the brakes were making noises, I notified him of this and he told me to check this out with another place to see if it passes inspection or not. I have been trying to reach them for a month and they continue to say they will get back to me. Not even worth one star

J
3 years ago

I purchased a pick-up truck from Superior about 3 ...

I purchased a pick-up truck from Superior about 3 months ago. Since then, the main computer went bad, and have had to take it in once every couple weeks for repairs. When I got in the car to drive it home, the battery died and they had to replace it. I should have cancelled the deal on the spot. The warranty they sold me has not covered any repairs yet. I will never purchase nor will I ever recommend this dealership to anyone. A total joke.

M
3 years ago

So my husband and I went to look at a car they had...

So my husband and I went to look at a car they had on there website, when we got there the salesman comes out, doesn't even introduce himself and seems like he doesn't have the time of day to help us, so we ask about the car and hes like oh yeah its sold, then we ask about another one we see on the lot, he hands the keys to us, we go out and it wont ever start.

J
3 years ago

Just purchased a 2013 Acura TL from this dealer - ...

Just purchased a 2013 Acura TL from this dealer - Rich Jr., the sales consultant who worked for me, was awesome. I am not local to the area so all of the work was done before even seeing the car. He was great to work with, shopped for multiple rates to find me the lowest one, and helped make the process very easy for having to drive almost 2 hours to get it. Working with him made the distance worth it, and I'd definitely do so again.

One negative to give a heads up about: the father, who owns the dealership, Rich Sr., who was assessing my trade-in, was a little difficult to deal with (not very friendly, a little arrogant), but, that's small potatoes if you don't have to deal with him directly. I can't say enough things about the dealership overall. It's obvious they care about delivering on what they do - it's evident in the cars they are selling. My TL in unbelievable shape for being 6 years old. Would definitely recommend to someone in the area to check out the dealer if they're shopping used. Thanks, guys!

A
3 years ago

Excellent dealership. Living in Ohio was looking f...

Excellent dealership. Living in Ohio was looking for a Honda Odyssey at a good price found one that they recently got in. I received a quick response from them and they offered to drive it to Ohio for me. Everything went smooth and seamless, great transition couldn t have been any easier. van showed up as described excellent condition no disappointments there was no trickery everyone especially the finance manager Andrzej did a great job looking out for me and my purchase.
Would totally buy from them again

G
3 years ago

First off, I would highly recommend this dealershi...

First off, I would highly recommend this dealership! Their selection of high quality vehicles from Aston Martin to Dodge is unparalleled in WNY. My salesperson, ALLIE, was over the top FANTASTIC from the 1st minute I walked in until I drove My gorgeous Audi A7 out of the showroom! There was ZERO high pressure, a willingness to negotiate and a follow up during and after the sale. Andre holds the "purse strings" in the finance dept. I'm 61 yrs old and it was the smoothest process I've ever experienced with ANY dealership....REALLY. They actually bettered the rate I was quoted by my credit union! I could go on but I'll just close with how I started..." 5 out of 5 STARS?" (Thank you Allie for your 'SUPERIOR' service)

S
3 years ago

was interested in the 06 powerstroke on their lot....

was interested in the 06 powerstroke on their lot. It looked great in the pictures, and when I asked the salesman ( one of the Izzos) if the truck was bulletproofed and he assured me it was by Brothers Diesel in Springville by the previous owner, but there were no receipts, which I asked them to try and find multiple times. I came to look at the truck, and the truck was not as the pictures appeared. There were two severely cracked fender flares, multiple scratches and dents that were not apparent in the pictures,a hole in the bed that was not mentioned at all and a bad manifold tick that also wasn t mentioned. To their credit, they were willing to fix the flares and the bed for part of the price, but the manifold would be done for an additional price. After test driving the truck, I went home and called the shop that did the bulletproofing . I talked to the shop owner, and he told me the truck was in fact, not bulletproofed. The only work he said was done was headstuds and head gaskets, which is not a full bulletproofing. All of this combined meant that the truck was not worth what they were asking for it, and when I tried to talk to the salesman(same one from before) about it, he got very rude and argumentative, and then preceded to hang up on me, when I was still willing to try to make a deal on the truck. I will not consider working with this dealership again, and I would caution anyone else going to look at this truck or other vehicles they sell.

A
3 years ago

I couldn't be more pleased with Superior. The truc...

I couldn't be more pleased with Superior. The truck I bought is in beautiful shape, I got it for a great price, and the customer service was beyond excellent. Allie was truly wonderful and I highly recommend doing business with her and her family, they will take care of you!! They had everything on the financial side of things done quickly and very professionally. I will continue to buy vehicles from these guys in the future!

P
3 years ago

I had a great experience with Superior. The big d...

I had a great experience with Superior. The big dealership up the road (west herr) treated me like I was just a number, just another sale. The Izzo s at Superior treated me like family. They put the fun back into buying a new truck. I enjoyed the experience with them, and I will definitely be back for more vehicles in the future.

J
3 years ago

Best car buying experience I've ever had. I love t...

Best car buying experience I've ever had. I love that they are family owned they have a great selection of awesome used cars. Their Finance guy is great he was able to get me an awesome interest rate of 3.9% I'm going to recommend everybody buys used cars from here.

d
3 years ago

Dealership is professional and expertly staffed wi...

Dealership is professional and expertly staffed with sales personnel, finance assistance, and vehicle preparation workers. After sales assistance is available with a phone call and the service department can handle any automotive issue. Many low mileage one owner vehicles will save you money and keep you rolling down the road

D
3 years ago

Superior place to buy a high end used or new vehic...

Superior place to buy a high end used or new vehicle. The staff are super friendly and very accommodating. Allie is great and Andre is amazing. They helped me out in a difficult situation. I will definitely be checking their inventory out when it comes time for a new vehicle for myself or family. Check them out if you are interested in the best selection and value on used or new high end vehicles.

j
3 years ago

Drove 357 miles took 7 hours each way. Well worth ...

Drove 357 miles took 7 hours each way. Well worth the 14hour drive and 700+ miles. Amazing service, super clean cars. Jeff my sales rep, did a great job over the phone and thru email to make my transaction the easiest it could be. Financing guy was very helpful and orders the stuff we wanted That was missing from the car (second key giv and owners manuals).. And didn't even charge us. You will not be let down! Great dealership!!!!

C
3 years ago

Trying to get a small little car from this place t...

Trying to get a small little car from this place they couldn't get me financed have a credit score of almost 700 couldn't get me financed for a measly $10,000 however Northtown Volkswagen got me financed for almost $16,000 in 15 minutes I guess it pays to go to a dealer

L
3 years ago

I had the most wonderful experience at Superior Au...

I had the most wonderful experience at Superior Auto Sales! Richard and Andre are the best, along with the financial staff and mechanics. We were very comfortable, and they made us feel like we were at home! We left with a Chevy Equinox, I loved the whole experience!

D
3 years ago

Great experience with buying a 2007 GMC envoy. And...

Great experience with buying a 2007 GMC envoy. Andre and Allie were fantastic and made the process go smoothly. Special thank you to Andre, who went above and beyond to help me with getting the vehicle. Thanks for everything.

H
3 years ago

Very cooperative. I bought a 2011 dodge avenger fr...

Very cooperative. I bought a 2011 dodge avenger from Eddie. He was very personal and he was very informed. He said the owner was firm on the price but because they guarantee being at or below market price, we cut out almost a grand. Quick and easy financing and buying process. I came back about 2 weeks after I bought the car for low oil and leaky tires. Joseph was also very personal, cooperative , and informed. He ran through it completely and leveled out the oil, checked for leaks (which there were none for oil or in the tires), and all for free. I am very happy with this company thus far, and give them 5*s.

T
3 years ago

Bought a car here and it was easily the best trans...

Bought a car here and it was easily the best transaction I've had at an automotive dealer. Nick was easy to work with. I told him what I wanted for my car and he said ok let's do it. It's not a high end car but when I picked it up it was detailed like it was. That meant a lot to me.

K
3 years ago

Andre Nick and Rick have been the biggest help of ...

Andre Nick and Rick have been the biggest help of all time! They have not let me down at all. They walked me step by step after i totaled my truck even gave me a car to use for as long as i needed. Once everything was taken care of they found me a perfect vehicle i looked at it at 12pm and drove away with it at 4pm that same day fast service amazing people i wish i could give them more stars they definitely treated me like family!

S
3 years ago

Krown was the reason for my visit and they were ex...

Krown was the reason for my visit and they were excellent, superior auto sales the dealership part is a joke. And no employees wearing mask or taking any covid precautions , not even a single sign suggesting the use of mask. Approached the general manager and asked what the regulations were in the lobby showroom and he gave me attitude. Needless to say he was reported for his inconsiderate behavior and more importantly his lack of safety for his employees and his customers

F
3 years ago

Seem to pick really good cars, take care of them w...

Seem to pick really good cars, take care of them well and sell them at a reasonable price. They made the buying process easy and comfortable. The car has performed so well that I haven t had a chance to test their service yet but if it s like the rest of the organization I m sure it will be first rate. Frank, Lewiston NY

K
3 years ago

Superior auto really impressed me. My boyfriend wa...

Superior auto really impressed me. My boyfriend was looking for a used truck. We were out shopping and just stopped by to check out the cars in the lot, Andre found us something right in our price range with EVERYRHING we were looking for. Not only was the truck a great price, it was in excellent shape and all the extras he through in and the service offered was some of the best I ve ever experienced. I bought my vehicle from West herr 2 years ago and comparing my experience to the one at superior auto, I would never go back to another dealership. Andre and the team are not car salesman ...they are car experts and have the best prices and vehicles I ve ever seen on a used car lot. I would recommend them to anyone in the market for a new or used car. You won t find this level of customer service or these prices anywhere else. 10 stars if I could give them that !

M
3 years ago

I recently bought a 2004 Subaru WRX STi from this ...

I recently bought a 2004 Subaru WRX STi from this dealership and had nothing but issues with the car. I put $3000+ down and financed it for $14000+. I received photos of the car and it looked prestine and I was quite excited on receiving it. I asked for more photos and with any car that is 15 years old its going to have some scratches and some paint fade, but that wasn t the case. The car was never maintained and now since there is no warranty I have to pickup on all the maintenance. The engine mounts and transmission mounts were bad and causing the engine to move and also no smooth shifts. The strut towers are worn and need to be replaced. The timing belt has to be replaced along side with the A/C compressor belt and Alternator belt. They offered a warranty for powertrain but with the warranty they were offering was only for engine and transmission and it clearly states in the warranty for timing components and that means timing belt and tensioners and bearings, but they told me the warranty covers light bulbs and tires Jeff . What kind of powertrain warranty only covers light bulbs and tires? What does light bulbs and tires have to do with the engine or transmission? I was going to buy the warranty but declined after already receiving the car and not being able to return it and not being able to cover the costs for the repairs because its a waste of money. Why pay $270 for a warranty when I can buy a million light bulbs for $270 *sarcasm*. Overall if you buy a car with over 100,000 miles on it from these guys have an experienced mechanic look over it and check EVERYTHING. Do not make the mistake I did and buy a car blind. I will NEVER recommend this preowned dealer to anyone. Now I have to put a hefty chunk of my money into this car to make sure I don t blow my motor. The timing belt cover can t even be taken off that s how long it hasn t been maintained...for $16,000 I d expect y all to look over essential stuff to prevent motor damage and transmission damage but you didn t. I was scammed 100%. I did say it ran good the first day but after further inspecting and having a local tuning shop look over it, it needs a lot of work. I was cleaning the interior and it was so dirty also. It looked like the car was submerged under water the stuff coming out. All rust looking and the mats don t even belong in this car! I found a pill also behind the driver seat while cleaning it. All I m saying is y all need to get your stuff together and not take advantage of people buying blind and be straight up. Take note of this people and don t make the mistake I did.

C
3 years ago

I bought a truck from Superior Auto Sales recently...

I bought a truck from Superior Auto Sales recently and the deal was that they arrange shipping since I'm out of state. I was happy with SAS at first, but now I'm frustrated because it has been over two weeks since I sent payment and I'm finally getting the truck tomorrow. In addition to that, I have to just sit and look at my new truck all weekend, because SAS sent the title priority mail when the salesman told me he would overnight it. My advice for anyone dealing with this company from out of state is to have everything spelled out and signed for otherwise they are going to take their sweet time and try to save every penny they can.

S
3 years ago

I have never had such awesome service like I recei...

I have never had such awesome service like I received at Superior by Richard and Lynn. They went above and beyond to help me with any questions and issues I had with a car I bought from them. Very family oriented and respectful family owned business

K
3 years ago

We had a great experience buying a Toyota 4Runner ...

We had a great experience buying a Toyota 4Runner from Richard. I usually hate the car shopping process, but Richard made it quick and easy and painless. I would recommend this family run business to anyone that needs a new (or used) car.

S
3 years ago

We found our dream car at Superior Auto. Richard w...

We found our dream car at Superior Auto. Richard was a great salesman, answered all our questions, fixed an electric seat button issue before we came back to pick it up. Lots of high end, spotless used cars for sale there. We went through Auto Trader and found it listed there. It was a drive for us to get there but well worth it! Family owned car business.

A
3 years ago

Sarah Fabrizio could not have been more helpful wi...

Sarah Fabrizio could not have been more helpful with helping me get my Canadian car set up in the US. I suggest to anyone trying to navigate this process to use her and Superior Auto. From start to finish I had zero hiccups. This family run business treats you like their own when helping you with your auto problems. Thank you!

H
3 years ago

Superior Auto Sales... Heard nothing but greatness...

Superior Auto Sales... Heard nothing but greatness from... Terrible treatment of cars. I left my 300m for one week with them. I got it back today, July 13th, to find rust on the rotors, and under the hood. The hood refused to open, and the latch and driver doors were jammed shut. I detail cars as a hobby, and gave the car a fresh detail, wax and all the day before bringing in the car for an inspection and repair on the power steering pump. Upon approaching my car, I noticed the glassy black paint was light gray. Covered in bird droppings, parked under a tree with several twigs lying on various parts of the car, I immediately attempted to detail the car when I got home, to find tar and bug splatter on the trunk and fenders. I got this car from my deceased uncle in the winter and it was a complete mess after sitting for two months.

ONE WEEK at this place, made the car look worse SOMEHOW.

I know space is limited... But learn how to take care of a car properly. I will be calling and teaching Superior a little book lesson in the morning. Staff was relatively kind, but service was awful.

I have just lost hours of work with Superior.

H
3 years ago

Had a great experience buying a vehicle from super...

Had a great experience buying a vehicle from superior. Nick Izzo one of the owners helped me out a ton and so was Andre the financial manager was very helpful on getting me the best rates and was very quick and fast. Thank you for my new Chrysler 200s.

K
3 years ago

Buying a vehicle can be an overwhelming task. It's...

Buying a vehicle can be an overwhelming task. It's a big financial commitment. Allie put my mind at ease. She answered every question I had in great detail and never treated me as if I were dumb or uninformed. I never felt rushed into a decision or pressured in any way. Needless to say, I'll be going back to see Allie the next time I need to buy another vehicle. Thank you so much Allie!

C
3 years ago

Found them via car gurus, they had a fresh trade w...

Found them via car gurus, they had a fresh trade with all the options I was looking for. I live in NE Ohio about 80 miles away. I worked with Nick, got a fair trade fo my car and made it worth the drive and my time. Car I bought is super clean and you can tell by the inventory on they have high standards. They made the out of town buying experience as smooth as possible.

F
3 years ago

Superior is the word. Richard is a great person to...

Superior is the word. Richard is a great person to talk to and great in treating his customers. We are very happy with our purchase and the service we received. I will definitely recommend Superior Auto to all who likes great service and good people. We will definitely be back in the future to purchase another vehicle when it's time. Thanks Richard for all your help

M
3 years ago

I was in the market for a new SUV, and Allie in sa...

I was in the market for a new SUV, and Allie in sales was extremely helpful, knowledgeable, and friendly. I told her what I wanted and she personally located it for me. I am very happy with my new Escalade!
I am also very happy I chose to go with a small dealership for a more personal buying experience. In the future I would only buy from Allie.

j
3 years ago

2 days after buying my car, I get a warning light ...

2 days after buying my car, I get a warning light on. I brought it back in, and they were able to figure out what it was, and said they ordered the part, and would fix it, no charge. 2 weeks later, I called back to check on it, they said the part was on its way and they would call me back. That was 2 1/2 months ago.

M
3 years ago

I have been itching for a Jaguar XJ for a few year...

I have been itching for a Jaguar XJ for a few years. These guys sell a handful each month. Allie Izzo the sales rep I worked with was absolutely one of the best sales reps I have worked with. She bent over backwards to get me comfortable with the car, gave me the best value on my trade, more than any other dealer, and took care of a minor issue that occurred on my drive home quickly. They are true to their word, and I will be buying my next car from them. I can't say enough good things about the staff there, Andre the finance manager is a pleasure to work with and super responsive. Rest assured you will be getting a great car, at a great price with great service. Allie and Andre, a million thanks!!!

M
3 years ago

I am a 1st time Krown Rustproofing customer. Alli...

I am a 1st time Krown Rustproofing customer. Allie Izzo and her service team were very easy to deal with. Setting the service appointment was very easy. The customer waiting area is very clean. As promised, my car was ready in less than an hour.

A
3 years ago

Bought a car sight unseen (free shipping!) from th...

Bought a car sight unseen (free shipping!) from the kind folks up at SAS. Everything went about as well as expected. Richard expertly walked me through the whole sales process and Sarah was super responsive with all the paperwork. They even subsidized a non-warranty repair just as if I was a local customer. Would definitely buy another car here.

A
3 years ago

I found the car on Superior website. Purchased via...

I found the car on Superior website. Purchased via credit card. Went to dealer (165 miles one way) and Allie Izzo had everything ready to complete the transaction. Allie was the most pleasant salesperson I have ever done business with - seriously!! We completed the deal and I was on my way home in less than an hour. While ther I had the opportunity to view the shroom and the service area. Everything looked to be top notch, ship shape and Bristol fashion.
I recommend this dealer with zero exceptions.

Q
3 years ago

If I had the option to rate zero stars I would. Wo...

If I had the option to rate zero stars I would. Worst customer service I ve ever experienced. I purchased my BMW M3 the car wasn t ready the day I purchased it still needed to get checked in the shop not a big deal I could come back Saturday to get it before I left the finance manager told me I was approved on the loan with the interest rate of 5%. When I went to pick up the car on Saturday all the paperwork was for 7.9%. Of course being that it was on a Saturday no one was in the finance office for the day. The only way I can take the car home that day was if I agreed to the terms of 7.9% and it was my only day off that week. On top of that with terms of the sale it included a second set of wheels and tires that I never received. It s been a year now and I still haven t received them. I keep calling to talk to the general manager Rick but he does nothing about it.

a
3 years ago

Bought a Mercedes c450 from there. I was talking t...

Bought a Mercedes c450 from there. I was talking to Richard and said the car is in perfect condition and everything.and I couldn t get there to test drive it before because I was far away. But when I get there my brother notice there s a bubble on the tire. I drove the car the brakes made noises I told him he said take it to the dealer and get it check anything wrong with it. They will cover it. Now every time I called them they say they will get back to me.

D
3 years ago

I'm Danielle from Raleigh N.C. and I'm reviewing S...

I'm Danielle from Raleigh N.C. and I'm reviewing Superior Auto Sales based on the 2012 Sonata I purchased last weekend.
Here goes:
I flew up and then drove back 800 miles from Buffalo NY to NC (in the freezing cold and snow mind you) to purchase this vehicle and IT WAS WORTH IT!! I posted a review one place and am actually making double effort to put a Google review as well because we've got to be just as committed about sharing good business as we do bad ones.

They truly are a family company: Father, brothers, granddaughters and they have the personalities to boot (lol). First off: I'm not easy to please. Were there some hiccups? Sure, BUT they worked quickly to fix it and they cared about my experience! Yes, if you are far, it's worth the drive for the car you are seeing. Unless for some reason the axel breaks on this car (and I'll update if so lol) not only do I refer Superior Auto Sales, I'll do business with them again.

These are the people I dealt with.
Andre - The "yeah, I know, I know. Here's what you gotta do" get it done finance guy. Lolol He made my loan happen! He also tells the funniest stories.

Allie- Ha! She's fabulous! She took all my phone calls--Even my panic calls, picked me up from the airport and Bridges all the generations in the business nicely.
Grandpa Izzo - Ha Ha! Affectionately called "The O.G.". He started the business and you can talt how proud he is of it.

Ok, I'm done here. I apparently turned a review into a book deal (lolol ) but I hope it was worth the read.

Superior Auto Sales--you guys don't let me down now! Keep up the good and Fair business you do! --Danielle

R
3 years ago

I saw the 2013 ZL1 Camaro listed on a couple sites...

I saw the 2013 ZL1 Camaro listed on a couple sites so I sent them a message to contact me. Richard replied as soon as they opened the next morning. He was very patient with all my questions and requests for extra pictures. Since I was several hundred miles away we negotiated a price to include shipping and made the deal. I have to admit I was a little concerned about buying a car without seeing it and I also had concerns about shipping and how long that would take. Richard communicated with me through the whole process and working with Sarah to complete the paperwork was super easy. We overnighted all the paperwork and the car shipped out the day after they received my check. Shipping company was great, only took one day to get it. The car was every bit as perfect as they described. Great experience working with you Richard and Sarah!

E
3 years ago

Easily one of the best and easy buying experience ...

Easily one of the best and easy buying experience I have had. They run a fantastic clean shop. Takes real good car of their inventory. No BS pricing. No runaround, no hidden fees. Drove 400 miles to their business and drove another 400 miles back without issues. They give fair trade in value and Andre was easy to deal with in the finance department. Thanks Rich! I'll be sure to revisit again for my next car.

R
3 years ago

Thank you Allie and Andre for making the purchase ...

Thank you Allie and Andre for making the purchase of our beautiful Audi SUV such an enjoyable experience. Great service, competitive pricing, and a very personal touch made this a super-memorable buying process. We'll be back and send our friends too.

M
3 years ago

We were the for a customer who hired us to do a PP...

We were the for a customer who hired us to do a PPI on a high end vehicle that he was interested in.

The staff was very accommodating and did everything they could to make everything go smoothly.

From the standpoint of what we were doing they were great.

The customer ultimately did buy the car.

M
3 years ago

I purchased a used Audi RS7 from Superior. I buy a...

I purchased a used Audi RS7 from Superior. I buy a lot of cars so I'm pretty used to the runaround from salesmen and everything. Superior was absolutely wonderful when it came to EVERYTHING about buying this car. I did not actually see the car before buying it, and the dealership made sure I had photos of absolutely everything with the car prior.
Second, the salesteam and finance manager were all extremely straightforward with me regarding the purchase. They were able to answer all my questions immediately. I basically knew I wanted to buy the car when I called them, but I found it very interesting that they did not push the car on me whatsoever. They simply answered my questions, asked if I wanted to see the car or if I was going to look around. Long story short, I bought the car and they got it shipped to me so I didn't need to worry about driving it home in the snow with summer tires. The person they booked to transport the car was also phenomenal, he was prompt and very courteous. 10/10, would definitely buy from again!!

P
4 years ago

Bought a 2016 Ram Rebel with 9k miles. Superior as...

Bought a 2016 Ram Rebel with 9k miles. Superior assured me it was still under factory warranty. Didn't tell me the truck came from Canada which means the warranty doesn't transfer. Wouldn't help me out once I needed repairs.

S
4 years ago

Amazing service! Sarah Fabrizio assisted us in tra...

Amazing service! Sarah Fabrizio assisted us in transporting a car from Florida to Toronto. Every step of the way she was in communication and the car was delivered to us on time without any issues. Highly recommend!

C
4 years ago

My experience at Superior Auto Sales was above any...

My experience at Superior Auto Sales was above any expectations I had. They were great and treated me like family. Richard was great at guiding me through the process from test driving to financing. I would recommend this dealership to anyone and tell them to ask for Richard because my experience was excellent. He went above and beyond to make sure I was happy with my service and my vehicle. It was a very professional but personable environment and that made all the difference from other dealerships that seem pushy like they just want to make the sale. Andre guided me through my finance options and kept me informed every step of the way, he spent so much time with me and helped me to drive away in my dream vehicle. I will be coming back to this dealership with all my vehicle needs and refer everyone I know.

D
4 years ago

I had such a friendly experience here with the ent...

I had such a friendly experience here with the entire staff, especially Allie! They were all very kind and knowledgeable. I never felt rushed or pressured to make any sales, and I am very happy with the car I bought. I would highly recommend this company!

C
4 years ago

Sarah has helped me ship numerous cars across the ...

Sarah has helped me ship numerous cars across the USA and Canada. She knows everything about importing/exporting vehicles of all sizes! Very helpful and informative. SAS is a one stop shop for shipping, registering and all other paperwork involved with shipping. I've been using SAS for years now and they are the ONLY ones I trust to ship my vehicles! Thank you for everything!

K
4 years ago

i had such an amazing experience but i have to tha...

i had such an amazing experience but i have to thank the associate named Allie for that. she was so helpful, knowledgeable and kind. i am thankful for this place for their great customer service. 5/5 stars to them!

B
4 years ago

Had a great experience at this dealer from start t...

Had a great experience at this dealer from start to finish. I've shopped many dealers in the past and my time with Superior was the least stressful and most positive. I highly recommend working with Richard III; you'll get an honest, straightforward deal, nothing hidden. They will be first on my list when I purchase my next car.

Remember, Superior specializes in used cars, which means that they will most likely be in need of some repairs. Whenever you are in the market for a used car (any car, really) do your due diligence and be informed about the car you are looking at - not just the price, but the instruments and features, the car's weak points - and test them out. Ask for the in-service records to see what was done to the car to get it ready for sale. You'll see that Superior invests a good amount of money in the prep of their cars. You'll also notice that the cars at Superior are the cleanest, due to their meticulous detailers.

Superior Auto Sales

Superior Auto Sales

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