Strait Music Company Reviews

The staff was very helpful. Some stores tend to feel like you are bothering them, however strait music does it right.

Got all my daughter's band supplies here; staff is very helpful.

helped me out ever since the start. with great repairs

Great selection of musical instruments & all music supplies.

The people who helped me were really nice and helped me find all I needed to get me started on music I m planning on vying allot more stuff their

they have a great selection of instruments and accesories.
the staff is very knowledgable about every instrument.
even there used instruments are in great condition.

Sales people offer help when needed and aren't in the least bit pushy! Prices are pretty good too.

I guess they are good the ad on Google Mapd said they were open but it was curbside I had to call and was put on hold for too long
I left and probably will never go back

Been a fan for years. This is my go to music store.

What a fantastic staff! Very knowledgable witha great selection

Favorite place ever. Love that they let me play every guitar on the wall while i save up for it.

Really cool store. Good prices. Knowledgeable staff.

Great service, good prices. I think they said they price matched but I haven't tell them to it because their prices have always been really good.

I have been going to this store a long time and they have not changed.. They are very helpful and they take their time to make sure you find what you are looking for... They are very informative and they treat everyone with respect, they dont look down on you if you don't know everything about instruments, like some other stores.. A+++...

The staff was very helpful, even though I was only in to spend a few dollars on some cheap drumsticks.

Great music store with incredibly knowledgeable and friendly staff.

Great shop! They cater to the pro gigging musician to the intimidated parent and everyone in between. They also carry a strong selection of guitars, drums, pianos, band instruments, pretty much whatever gear you would want to buy they've got. They also have have a great repair department. I have never had bad experience shopping here and I've been a Strait customer for years.

These guys know music! I ve been a customer of theirs for over a decade, and I ve never, ever, been let down by an employee with their knowledge and customer service. It feels like a small family business, but one that has the resources of a bigger chain. Prices are good too! If you re a musician in need of instruments or supplies, I d make Strait your go to.

Everyone here is always super helpful! They have an incredible selection for any musician

I stopped I here for the first time yesterday. I was greeted warmly by the people at the door, which was a nice touch. The person in the guitar area was very helpful. Unfortunately, they don't stock the brand of strings I was looking for. They did, however, have the great earplugs I've been looking to replace for a long time that no one else has any more. I'll shop here again (except for the strings they don't stock).

Good selection and competitive prices. Store is clean and staff members are helpful.

I took a mixer to be repaired (channel 1, and only channel 1...very crackly when cable is touched.) They called and found "nothing wrong with it." I brought it home and plugged it in...channel 1 is still EXACTLY the same. I payed good money, and it wasn't even looked at...obviously. Leads me to not trust them.

Great local music store with some really competitive pricing on beginner stuff.

Good store, good people, locally owned. Friends don't let friends shop at Guitar Center.

Amazing and super organized store and amazing folks working there in the middle of Covid

This review is a bit overdue. Excellent service, and I ve always had great experience getting gear repairs done as well. Especially for being local, the selection is awesome. Don t waste your time or money at Guitar center, because these folks can and will take much better care of you.

I'm trying out acoustics and the guy comes in at closing and ask what I want to take. I said just some picks. He says I got 45 seconds. Then he grabs the guitar from me and tells me to get my sunglasses. I didn't realize this was a fire drill. Thanks for rushing me out the door ass hole

Great music store but sometimes the staff seems too busy to give you their full attention

Local, knowledgeable, friendly. I work at a church and its nice and we're budget conscience, so when we spend money on gear its nice to have experts you can see face to face that can help you think through your solutions.

A much better feel than what you get from a big box store. I love checking out pedals before I make my selection. Got my amp repaired for a reasonable price, too.

Always good with friendly Staff. Prices not low, but you won't find bad or cheap scrappy gear there.

I bought instrument/equipment for my church and repaired my guitar and other things here. The people are nice and repair price was reasonable I thought. A great place to shop instrument.

We had a great experience with these guys. They gave us a good deal on some instruments that we purchased for the kids @ Hays County juvenile center.

Just moved here from San Antonio and was looking for a decent music store. Got recommended by a friend, absolutely love this place. Attentive, friendly staff, and a huge selection of items for piano, brass, woodwind, percussion, guitars, and strings. It is equivilant to Alamo Music or High School music in S.A. Will return here for all my music needs in Austin!

This is a great place that's been in Austin since 1963

Awesome place. Great customer service. I was recommended a music book titled 'I used to play clarinet' after I told the rep I wish I could remember 'how to play the clarinet'!

Not pretentious, affordable quality services & products of great styles, qualities & workmanship with plenty of assistance. A++

They are nice and very helpful for me getting started in band

Strait Music is one of the go-to places in Austin for anything musical! Whether you're a musician a student or a filmmaker that needs quality soundgear this is the place to go!

The staff here will go out of their way to try to make sure that you've got everything that you need!

I recently had an emergency situation where I needed just one part from a microphone kit and they didn't sell it individually - so they opened one of their microphone kits, sold me just that piece and was able to reorder it to restock it in the original kit that they had on sale. How's that for service!

Great service! Very responsive and a super great help. They are local and accountable to the community! Very involved, great people there!

Way better than Guitar Center. The techs are knowledgeable and friendly. There is enough staff to help that you not standing around waiting. Plenty of inventory I was there maybe 15mins and walked out with exactly what I needed and was super pleased with my purchase.

By far the rudest service that I have ever been met with. Was testing pianos out when one of the staff members told me to go and play on the digitals in the back as it didn't "look like" I was looking for a piano when in fact I was (age discrimination). I was playing in the back when another salesman rudely asked "are you done in there?!" Will absolutely not come back to this institution, at our company we actually don't NOT sell just because of someone's race, size, age, or creed. Maybe your institution should actually learn how to sell properly. You didn't gain potentially thousands of dollars in profit because your staff wanted to treat me like I was disgusting. Thank you for letting me post this review today.

Great products and staff and John Fannin is the go-to guy for all my guitar needs and such

Staff very knowledgeable and always friendly and helpful.

Very helpful when I stopped in for a few questions.

Went in to look at guitars and ended up leaving with one. Great staff, will never deal with guitar center again.

#12daysofchristmasatx

Great selection of instruments, particularly guitars, and other musical paraphernalia. They have both new and pre-owned instruments and very knowledgeable staff.

Great selection and nice helpful staff. Recommend over guitar center.

The staff was approachable, knowledgeable, and helpful. I need a real bass drumb pedal for my Roland electric drum kit. There were several options online, some good and some worked not work. Strait Music helped me choose the right one. We have purchased drums, sticks, seats, headsets, and amplifiers SMS we will be back.

The staff is knowledgable and friendly. I've bought an Yamaha electronic piano, and a Epiphone SG and Gretsch ukulele for my son from Strait and have been happy with the gear and the service.
However I'm not so thrilled with the service department. On two occasions I've brought guitars in for setup. Both had fret buzz going in and both still had it when I got them back. The second time I took note of the saddle positions before I dropped it off. They didn't appear to have been touched when I got it back. I'll be taking my equipment elsewhere from now on.

I bought my first guitar here, ive gotten my amp fixed here, and I really like the staff. Everyone here is very knowledgeable about anything I need help with. I would highly reccomend it to anyone who plays music.

Great locally owned music store in Austin. Very nice and knowledgeable staff.

Always friendly and helpful service. Like this place

Good stock. Some of the staff are stuck up until they see your wallet. Bought a Nice Jackson bass at a fair price even though they did not want to help in any way with the bass I brought in to repair for a show. Hope this doesn't happen again to anyone rushing around in the music scene......

A bit cluttered but they had what I was looking for and were friendly and helpful.

Super nice staff and soooo helpful! Great selection.

The staff were friendly and helpful and they have an incredible selection of musical instruments.

Yesterday we took my son's trumpet for repair and it was a short 10 minute wait. Good job guys!

Austin tradition with the best selection of music related things great knowledgeable staff, financing all in one stop. Cool guitars.

Super affordable instrument repairs and set-up. Very knowlegable staff to point you in the right direction.

I needed tuning keys for my acoustic and they had a great price and installed for free!