I randomly walked in to look at a luxury car and walked away a winner! I appreciated how I was treated as I may not have initially "looked" like I could afford a luxury car (as I have been told at dealerships before). Mike Tsuji was great! He didn't assume my male friend that accompanied me was making the decisions. I got exactly the car I wanted and didn't feel like I compromised anything. Thank you Stevenson Lexus!
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3 years of amazing service from Stevinson Lexus. Even though they seem to be running on a reduced staff, it hasn't changed how cheerful and helpful EVERYONE there was today.
We recently purchased our first Lexus from Stevenson Lexus of Lakewood and were impressed with the professionalism of every person we came in contact with. George Atabaev did a great job from our initial test drive to our ultimate purchase. We would definitely recommend George and Stevinson Lexus of Lakewood to others.
I just recently purchased a new Lexus from Stevinson Lexus. The process was streamlined and painless. Worked with George Atabaev who was very knowledgeable and helpful throughout the whole process. I highly recommend him and Stevinson Lexus for your next car purchase. Thank you to George and the entire Stevinson team for a pleasurable car buying experience.
Had a great experience with Stevinson Lexus of Lakewood and especially sales Rep. Bob Toth. Whole staff was low pressure and helpful, a pleasant experience.
I had a delightful experience with at Stevinson Lexus in Lakewood, CO. The staff was friendly from the moment I arrived until departure. Specifically, Dave Nichols took great care of me throughout the entire process and ensured I was satisfied with my purchase. Pete was thorough with the financing terms and made the process painless. Overall, I am utterly satisfied with my experience and look forward to working with them in the future!
Thank you Chris Jennings for making my Stevenson Lexus experience great .. I haven't bought a car since 1998... I couldn't of had a better car buying experience.. ...
Great experience, Mike was perfect. He spent all the time showing us all the technology, safety and driving a features of our fantastic RX 450hybrid. The entire Stevenson Lexus team was great! Thank you
This is the 3rd Lexus we purchased from Stevinson. They don't have an extremely luxury facility but it is sufficient, warm, relaxed, and friendly with many nice people. Mr. Michael Tsuji professionally presented 3 RXs in details to me. The whole process was efficient, informative and no pressure. In the past few years, Mr. Tsuji has constantly contacted my family asking our satisfaction on the Lexus we purchased even when I served in oversea. This is one of the reasons we like this dealership very much and repeat our purchase. In addition, their service department is also very reliable. Although I didn't come back often as a consequence of Lexus quality, I surely enjoy my experience in changing oil here periodically.
When I purchased my Lexus a couple of years ago I was very impressed with the upbeat atmosphere at this dealership; one that made the buying experience pleasant. But over the 2 years I have had the car, with excellent service from the service department and with the sales manager, I must say I have been most impressed with a young gentleman named Michael Tuji. He is such a wizard with all the bells & whistles on the Lexus & I have called on him on a few occasions for assistance with different issues which I have not been able to maneuver through. He has always been so helpful & has such a good attitude. When I first met him, his position was assisting customers with electronic issues & general training with their new car...but now he is a salesperson and yet he still offers his time & knowledge and does it with a great attitude. Michael's skills & attitude are a great representation for Stevinson Lexus.
I highly recommend Stevinson Lexus in Golden. No high-pressure sales, just honest and helpful. Very informed sales staff. Mike B helped me purchase 2 previously owned vehicles during the last couple years and both experiences were extremely positive. Service department is fast, convenient and thorough. They've earned my business for life.
I went into Lexus on a whim last Saturday to look at a car that I only dreamed about buying one day. I was greeted by George Atabaev with a friendly smile and welcoming face...and since then he has been wonderful to work with! He was extremely knowledgable about the build/specifications of the car and he was very open to answering the many questions I asked. I never felt pressured once and he did a great job in selling the car in a personal and professional manner. Because of him, I went from dreaming about owning a Lexus to driving one straight off the lot! I would recommend George to anyone who comes to Stevinson Lexus and it was an absolute pleasure doing business with him as well as Stevinson Lexis!!
Have to say what a surprise it was to deal with Stevinson Lexus. I have an old ES350 with a quarter million miles and not too pretty to look at. Had a recall on the airbag. Was greeted quickly, and within a few minutes had a loaner car and my car was in their good care. I had to laugh they took the time to put plastic on the seat and a floor mat protection. This car is not even close to showroom condition, but they treated it like a new one. Would definitely recommend Stevinson for Lexus issues. My even give them a chance on my next Lexus. Thanks
We had been looking at different cars for over a month and had almost decided on a Toyota. After quite a few disappointing back and forths with salesmen at different dealerships we decided on a whim to pull into Stevinson Lexus in Lakewood. We were just looking at the cars in the parking lot and here comes Hop with a smile on his face. We told him we were only looking, but he was so nice and helpful we decided to take a car out on a test drive. We loved how helpful, knowledgable, willingness to get the answers quickly that Hop showed us we decided to give Lexus a shot. The next day after emails and phone calls we came in to seal the deal with Hop. You won't be disappointed in Stevinson Lexus and remember to ask for Hop!
Steve Sumner found us just the car we were looking for at a price we were willing to pay. There were a couple of loose ends when we left the dealership, but Steve took care of everything. We are very satisfied with our purchase and would gladly do business with Stevinson Lexus of Lakewood again.
i recently purchased a vehicle from stevenson lexus. it was a swift and easy experience. my salesman was very helpful and knowledgable. i would recommend this dealership to anyone looking to purchase a car.
I purchased my new car from Stevinson lexus and I am really happy with the entire process. Kaithlyn, our sales person, was great, friendly and not pushy. She is a new to Stevinson and it was a pleasure to see how other members of the team supported her.
This was my first car buying experience, and everyone at Stevinson Lexus did a wonderful job! I purchased a certified used vehicle from the dealership, and it seriously looked brand new. They do an amazing job detailing. I worked with Mike (sales) and Pete (finance) and I felt very well taken care of. They made sure to figure out what I needed, and I never felt pressured to make a decision. I would definitely recommend them!
What a great experience from beginning to end! We never felt pressured or even like we were being taken for, but we were overwhelmed with how easy this was...I mean it was like they had a that was easy button! Our sales guy George was super friendly, lighthearted, so much fun to work with. His manager Jerry was equally as nice and Jessica in finance was just the icing on the cake! This team was just that, a team and made our experience so enjoyable! I literally walked in the door this evening and my first words were, wow, that was so amazing! I would not only recommend George, Jerry, and Jessica and the entire Stevinson team, but I would definitely purchase from them again!
Steve Sumner was fun to deal with. As a very good listener, he understood exactly what we were looking for to replace our older Lexus. He didn't try to "push" anything extra and impressed us as a trustworthy person to deal with. It's easy to bond with Steve. I'd absolutely recommend him to any reticent person in the market to buy a fantastic auto.
I bought a gorgeous Lexus ES300h today after Chris Jennings dug up and showed me car after car based on what might work for me. He kept fine tuning my needs as we test drove cars and was so patient with me as I changed my mind and got confused. What a wonderful professional guy!
Our sales consultant Andrew Lovato, was patient, professional and always courteous throughout the process. He kept us posted. We got one of the best lease deals out there on a Lexus. Will definitely recommend this dealership.
I brought my car in on two separate occasions for substantial work. Both times I was treated with friendly, professional and genuine help... Jimmy was awesome, they are fortunate to have such a great staff member. Thanks!!
I called to make an appointment to get some work done on my spoiler that came with my 2005 lexus GS300 and when i told the service department what I needed they transferred me to the parts and told me I should do it myself. If I wanted to do it myself I wouldn't have called to get work done on it. I feel like they dont want to work on an older vehicle even if it is there own brand.
Hello all, **BUYER BEWARE** when in the purchasing process with Stevinson. I agreed to a price over the phone with their sales rep Doug and was coming in to pay for the car in full on Monday 10/31/16(we agreed to the price on Wednesday 10/26/16 the week before). I was simply waiting for payday so I could have the money on hand.
I got a call Thursday afternoon and they sold the car because they got a better price from someone else. Not a way to do business, will never buy from them, really disappointed.
Came to look at a few cars 45 minutes before the dealership closed, was greeted at the door by Hop. He immediately answered all of my questions and showed me the cars that I wanted to see. When he needed to do something, such as, get keys, scan my driver's license, talk to his manager about pricing, Hop would run instead of walk, which made me feel that my time was valued. Another thing that stood out was how responsive he was to my messages outside of working hours. Hop's knowledge of Lexus and his friendly and respectful attitude made this the best dealership experience that I've had. To whoever reads this, I highly recommend that you work with Hop.
We were up from Colorado Springs and needed to get back downtown for a show at the Buehl. The staff worked very hard to get us out quickly and efficiently!
Scott Vye is a great salesman. He was very attentive and informative from the start. I would say it has been the best car shopping and purchasing experience we have ever had!
I went to another dealership to purchase my vehicle and was horrified at the customer service. One call with "Cali Mike" and I was in my new 2017 is fsport in a matter of hours
Without a doubt the most pleasurable and easy car experience I ve ever had. I used to be a Kuni customer for years and lately haven t been too happy with their service or response time. I had the pleasure of working with Mike B who was the least pushy salesmen I ve ever met. In less then 90 minutes I was in and out of the dealership with a brand new car and a full tank of gas. I ended up paying $40 less than my previous payment for the same care and at least $100 cheaper than what Kuni was trying to charge me. Even though it was a far drive I wouldn t go anywhere else for my Lexus needs. These guys are the best!!!
I recently purchased a MB CLA and love the car. I worked with Hop Van, he made what can usually be a grueling process very easy. Hop was very easy to work with and a great guy. (He answered my phone call first ring on his day off). I also worked with Stephen in finance he was very thorough with all the details. Overall very happy with Stevenson and their people!
Chuck did a wonderful job helping us find the right car for our family. He explained in detail every question I needed answered. The atmosphere was great and the customer service was wonderful. We are very happy with our Lexus. Thank you to Chuck again for all of your help and we look forward to driving Lexus for years to come.
I experienced the most amazing service at Stevinson Lexus of Lakewood. Don, Bill, Mike B., Derrick and Emma (as well as the friendly people who answer the phone) were all exceptional. From the day I started looking for a car months ago until I finally purchased one yesterday everything was wonderful. I would trust them 100%!
I recently made a purchase at Stevinson Lexus of Lakewood. Steve Sumner was my Sales Associate, who was very pleasant, knowledgeable and straight forward. Steve helped to make my purchase smooth from start to finish. Even after my purchase, if I had a question or concern Steve was quick to respond. Thank you Steve for your professionalism. I am Very Happy with my purchase. I would Highly recommend for your Next Lexus purchase, to visit Steve Sumner at Stevinson Lexus of Lakewood. You will not be disappointed. I will definitely be back to see Steve for my next Lexus purchase.
Great location. Actually live 5 minutes to another Lexus dealership but decided to drive 30 minutes because of the customer service. George was honest and upfront and had stellar communication skills. I literally asked him for the best price - he sent me pictures and I came in and signed.
I was so impressed with the service I received from Dave during the entire process of my new Lexus Lease. I highly recommend him as well as the Stevenson dealership!
Huge shot out to NICK PRIVETERA Service consultant. Always going above and beyond for the customer. I will always return to do service with Nick at Stevenson Lexus Lakewood! Nick goes out of his way to always ensure the best quality and fast service getting everything done the correct way the first time. Nick has a good eye out for even the smallest things! Once again Thank you Nick!
Great friendly service and honest pricing. Had my vehicle traded in for a newer one. Harrison archer gave us exceptional service. Will definitely recommend them to friends
I want to say thanks to Paul Sainz he was my Sales Guide at this deal and he was really awesome, very polite and very helpful! He helps me with everything and I will be highly recommended him in the future as a Salesperson! Thanks, Sales Manager Jerry Amaya for his care through the deal too. All staff is 5 stars rating! My next Car I will buy only here! Thanks again.
Great dealership in town. Employees are professional and courtis. I bought my son a Lexus IS 250 and it has an airbag recalled and they were able to schedule for a repair in lesser than a week and got us back on the road in less than a few hours. Not only that they wash the car, vacuum the interior and on top of that they filled up with a full tank of gas.
If there's a 0 star rating, I would definitely give that. One client here, Mike Parmakian wasted me more than one week without confirmation and sold the vehicle to others. Even after I got the loan from Navy Federal on this particular car processed.
Everyone at Stevinson Lexus is extremely honest and friendly. William Johnson and Van Saukam made the process simple. Their knowledge of individual vehicle details and the automotive industry is impressive. They worked to find the perfect car for me in the stated price range. Thank you everyone at Stevinson Lexus!
I recently had the best car buying experience ever, thanks to Stevinson Lexus of Lakewood! Mike Tsuji was patient, knowledgable and understanding through the whole process. I never felt pressured or unsure about anything,because Mike explained everything in depth and answered all my crazy questions. I can't say enough about the wonderful crew - Mike and Chris- the sales manager, went above and beyond in helping me find the perfect car. I still contact Mike if I have any questions and he still provides me with the best service even after my purchase. Thank you!!!
Ask for George! He s very helpful and he patiently answered all of our questions. He made the buying process a very pleasant transaction. Loving our new Lexus -thank you!
Tony Esposito is awesome. He made the process actually enjoyable. I was on a very tight timeline to make my purchase because I had to catch a flight. I informed Tony that I was in a rush and he was able to get me out the door in one hour. I will be buying my next car from Tony.
Bought a Lexus 200 T today from Stevenson Lexus and was helped by Harrison Archer, One of the sales people in the showroom. He was very knowledgeable courteous informed and a pleasure to deal with. I highly recommend him.
We have had the BEST experience at Stevenson Lexus. Our sales representative was the most professional, effective, and accurate. Returned every single one of my calls on a timely manner. We live over 100 miles away, and he made sure to confirm that VIN number of vehicle that we were insterested was indeed still available. And he made our transaction the most easy, and Profesional. I would highly recommend anybody to make a purchase with you. To the point that we purchase a Porche 3 weeks prior from Stevenson Import. Thank you for an excellent service !!
Excellent experience!! From start to finish, it was a piece of cake! They brought the car to my office to test drive, did all the negotiating via e-mail, and even completed 90% of the paperwork at my office. I spent 30 minutes at the dealership and walked out with my car. Love it!
Hop worked with us, was patient and worked with us on time. He was fast and let us test drive and look at multiple cars. He made sure we had a non stressful experience. This is the second time I ve bought a car from Stevinson. Love the service. Hop was great!!
I worked with Mike Keene and he made everything very easy for me to make a fair deal on the car. The truth is I live very close to Kuni Lexus and tried 3 times to get the car there. Finally after beening told the car I wanted wouldn't be available for 3 months in Colorado. I picked up the phone and spoke with Mike Keene. I told him what I wanted exactly and what I wanted to pay for it. I made an appointment to meet him at 2:00 pm that day and when I pulled up to Stevenson he had the car I wanted washed and ready for a test drive. I had been told that Kuni contacted all dealerships in Colorado looking for the color mix that I wanted and that it just didn't exist. By 6:00 pm that day I had returned my previous leased car to the dealership and was headed home in my new Lexus. The level of service was fantastic and the technology training that I scheduled was very helpful. I definitely recommend Stevenson and will use them again. If you live down south like me Mike can make the deal with over the phone and deliver you the vehicle. That's what I'll do next time!!
Me and my wife just recently purchased a 2020 RX450H F Sport from there and let me tell you guys our experience was fantastic from start to end . The whole staff was very helpful and welcoming. Chuck was awesome and answered all our questions and helped us all The way. Thank you guys and we will definitely be going back To Purchase another Vehicle in the future.
For me, buying a car from a dealership was a new and potentially stressful experience. It was time, however, since my current car was 25 years old and leaking like a Louisiana levee. I took some experienced friends with me, and we spent a somewhat scary/alarming/revealing day driving from dealership to dealership in search of a suitable car. At one location, we didn't even get out of the car--I swear the men waiting had wings and talons! After a disappointing day, I went home and looked online, and I found a really nice used car in my price range, at Stevinson Lexus. My friend and I headed out the next morning, where as soon as we arrived, we met George A. He was friendly, courteous and surprisingly normal--no wings or talons. And no hard-sell tactics, either. He promptly arranged for a test drive, and was happy to let me take the car up Floyd Hill. I did end up buying the car, and George made the process as stress-free as possible. The story doesn't end there, however. I had bought a certified used car, and only a few days later had the engine light come on. I called their service department and was immediately given an appointment. Once there, I met Colin O., who has handled the issue--one of those tricky intermittent ones--with calm, patient professionalism. Every employee I have interacted with has been helpful and focused on helping making things right. I highly recommend Stevinson Lexus, even if you are looking for a used car that isn't a Lexus! They definitely raise the bar on what you can expect from a car dealership in the Denver area.
Recent Lexus owner and took my vehicle into this dealership to service for the first time today. During the scheduling of my appointment I was told by the service associate that they would take a look at my oil cooler line free of charge as I thought it might be leaking and it is a defected item per Lexus, that would be covered under warranty if broken.
Fast forward, I drive up to the dealership and they have huge lines. No worries, I'm sure it happens all the time. The associate said they took in too many walk ups so everything was backed up. If that's the case what's the point of an appointment at all! 30 minutes later I was able to sit down with a service rep and she was very professional, however, told me that they had no record of my appointment or conversation. Then she mentions that they actually do charge about $179 just to look at the car for an hour. The most reputable mechanics charge maybe $60-80 at most to diagnose the issues of the vehicle. This was also not what I was told over the phone and wasn't happy to have my time wasted in the middle of a work day.
I felt like they weren't too genuine with their reasoning on the cost for literally just looking at the car. I will not be giving this dealership my future business, and everyone reading should honestly think twice about this as well.
We have purchased several different vehicles over the years but our buying experience with George Atabaev was exceptional! He was quick to answer our questions and went the 'extra mile' to earn our business! We will definitely work with George on our next purchase.
I went here, drove 2 cars and made a purchase. I'd always hear Lexus' were great cars and now I know why. I traded in my 2008 Volvo for a 2015 IS 350. I LOVE the car. I worked with Hop Van who was excellent. He was very nice to work with, patient, and just really friendly - he took the time to show me all the features (there's a lot).
I work in sales, my friend who went with me also works in sales - we were tough, and really made Hop earn the business. He worked with us so everyone was satisfied and we got the deal done quickly. Overall great buying experience.
I hope when I come in for service I'll feel the same way. I definitely would recommend. Plus something I hadn't thought about previously was being able to take the car for a test drive in the mountains, because it's located near I-70 and 6 I was able to take it on some steep hills and experience the pick up on steep gradients and sharp turns. It was nice and definitely something to consider when test driving. Thanks Hop.
The service department is next to none. We had a recall done on our GX470 and they came and picked up the car, had the work done before they were supposed to and dropped on the car spotless. Truly a professional service department. Stevinson Lexus of Lakewood knows what they are doing.
My Sales professional George, gets a 5 Star rating for his kindness, professionalism and patience. I was forty five minutes late and he still addressed me with a smile and a warm handshake!!! I drove away in my new car from Stevinson Lexus of Lakewood feeling confident that I got the best deal ever!!!
I recently purchased a car with the help of George Atabaev. I would highly recommend seeing George when you are ready to purchase your next car. He made the entire car buying experience enjoyable. Not only was his service the day I purchased wonderful, but he has checked in after the purchase to make sure everything is going well. Go see George!
Had the best experience working with these guys Pete and Mike Tsuji!! Honestly didn't think i would be leaving this place with a car, and that is exactly what i left with! The time that they took to get me a great deal was unbelievable less then 30 Mins. They made things possible that no other dealership i went to was possible!!!! If anyone is in the market for a car these are the people to go to!!!!
I worked with George Atabaev and couldn't have been happier with the service. George was extremely professional from when He walked up to me through driving away in my new car. I would absolutely recommend Stevenson Lexus to anyone and I couldn't be happier with my decision to shop there. There hospitality alone was enough to have me returning for a lifetime. Thanks again George I appreciate your help!
I wish I could give them 0. Went in for a pre-purchase inspection, the inspection came out false. When I questioned it, they basically said I am not obligated to tell you. Went in for a prepurcahse inspection and realized the SD card for the navigation was missing. No where in the report does it mention that the card is missing. The reply I got was that it s mentioned on the screen the card is having trouble reading so that s obvious enough. So if I am to read everything on the screen, then why am I paying Lexus the service fee for the inspection. The General Manager of the store was rude when I provided the feedback to him and said I am not obligated to tell you that the card is missing. I am surprised that these guys are in business after the fact they have horrible customer service and not to mention that in a 2.5 hour inspection they can t even note down a 30 second basic check to indicate the SD card is missing and that is why it s having trouble reading it. This is after the fact I asked did the car check out Electrically and Mechanically. The service consultant lied to me saying it did because clearly electrically the car did not check out. Beware of this place, do not get your car serviced here if you don t want to be billed for poor service. No idea what they charge you for and if they even truly do anything in the back shops. Impression I got is they just arbitrarily check items down the list and give you a piece of paper. Just robbing people for their money. Beware. Edit: The Owner (GM) responds that the dash clearly reads the SD card is missing, either the GM doesn't know his own cars he's selling or making a fool of the customer. No where on the dash does it say the SD card is missing. It goes in a loop saying "Checking Data" in an attempt to read the card. So on the Customer end how is one to know that the SD card is missing, or corrupted or another possible outcome. No where does the vehicle read the card is missing. If we are to rely on the screen for everything, then why should I have to pay for the service. And it is not the Original dealership's obligation to provide the card because like all Dealerships, cars are sold "AS-IS".
Michael Tsuji was our salesman and is an incredibly nice young man Stevinson is a great place with kind people if you ever want to buy a Lexus or get something done come here!!!!
Recently, I purchased a new Lexus rx450h FSport from Stevinson Lexus . I cannot express enough, the gratitude I have for such a great experience! First, I must compliment Paul Sainz. Paul epitomizes the kind of salesperson we all want to work with. He s honest, professional, he listens, he s prompt to respond, has a great sense of humor, and really worked to make this purchase a win-win. The dealership is beautiful with a great inventory of choices and the reception I received upon arriving there was genuinely friendly and welcoming. I love my new Lexus! It s luxury and elegance combined with sporty and fun! I ve already referred a friend to Paul. There s no doubt that I will be staying in the Lexus family for years and hope to work with Paul again!
We bought my wife a Avalon recently from you We came in knowing what we wanted. Melissa was the one we dealt with. She was really great. She didn't try and push us into something else. She was really great to deal with.
After long days of car searching. My cousin and I stumbled into Stevenson Lexus and was helped by Do Vo. Do was very patient and had made the process at ease with all my questions answered in a understanding manner. I would definitely recommend Stevenson Lexas for the quick and efficient process as well as sales consultant Do Vo for his help throughout the whole car buying process!
Do not try to sell your used car to Lexus, they will give nothing but an offensive offer for your car, don't give your car away to them! The salesmen are pompous and arrogant!
Mike Burgmaier took great care of me! I really felt like I received good value for my trade in and for the vehicle I purchased. I would definitely recommend this dealership and Mike's service's.