They were very helpful and informative with our pu...
They were very helpful and informative with our purchase. Tom was great. We did not feel pressured at all. We are very satisfied with the car we purchased.
They were very helpful and informative with our purchase. Tom was great. We did not feel pressured at all. We are very satisfied with the car we purchased.
George A was great and helpful. I d recommend him again.
Incredibly disappointed with my first experience with Stevinson Lexus of Lakewood. I was one of the many affected by the brutal hail storm in May and needed to replace my totaled car in a short period of time. With the rental car situation in the metro area non-existent, my only option was to buy a new/used car. I found a beautiful CPO Acura TL, the dealership worked with me on good price for the vehicle and said that they would cover the cost of repair for any safety related damage caused by the hail. (windshield, Headlights, Taillights, etc.) Upon financing the vehicle a, WE OWE/YOU OWE contract stating that that they would replace the windshield, and rear taillight within 30 days of the sale. My windshield was replaced before I took possession of the vehicle and was told that the taillight housing had been ordered and that I would be notified by the service department when they received the part and would schedule an appointment to install it.
I contacted the Salesman who wrote the contract twice within the 30 days only to be told "I will keep you informed as soon as I hear," when I inquired about the status of my part. Over the next 2 months I spoke with the service department twice who supposedly verified that salesman knew about the outstanding part for my car and that he would call me as soon as he had a chance. I received no phone call or follow up email despite leaving 2 points of contact.
I have had to pull the taillight housing 3 times since purchasing the car, just to replace the $1.99 bulb so that I don t risk a traffic violation, or worse.
It really shouldn t be that hard for a dealership to get a hold of a part that retails for $179, and I readily available.
Overall, I would some up my only experience with Stevinson as poor and disappointing from the 4-hour sales process down to the now 3-month, one-way communication regarding a taillight housing that from my experience takes 5-10 minutes to replace.
At this point I would rather you just send me the part and I will do the work myself.
Buying a car can be a little overwhelming but at Stevinson Lexus it was a five-star experience. I had the pleasure of working with George Atabaev and I cannot be more grateful for his help on such a big decision. He was very personable and made the experience fun and exciting. He understood what I was looking for and provided great options to choose from. I drove away extremely pleased with the whole deal and truly trusted that he had my best interests at heart. Thank you, George!
I purchased a new Lexus RX350 with a trade in from Stevinson Lexus and could not be happier. After visiting a different local Lexus dealer, I was given the run around with pricing and the trade in. I called Stevinson, spoke with Derek, and expressed my specific needs with both the new purchase and the trade in. Most everything was done on the phone since I live about 50 miles away. Once there, I was introduced to Michael Tsuji, Sales Consultant, who was so knowledgeable and helpful in choosing the model right for me. I would recommend Stevinson Lexus because they reassured me before I drove 50 miles to their dealership and they did what they said they were going to do. So far, Michael has shown impeccable professionalism and customer service ensuring that I am happy in my new Lexus.
Do Vo was our sales guy! Man was he amazing! He found an amazing car for me in great condition, awesome price, will go out of his way to help you, spray off the car and make it shiny!! He is so amazing when it come to asking questions! You can ask him anything and he will find an answer for you! He will always double check everything with his managers to make YOU HAPPY AND SATISFIED!!! Do Vo is such a hard worker, always running around, offering if you need any snacks or beverages, if you need the shuttle to go out and about while your car is getting ready! He is definitely your go to salesman to go to!! He will take care of you very well and you will be very happy and amazed of his work that he does!!!! If you need a car or you are looking come on down to Stevinson Lexus of Lakewood and come see Do Vo!!
Very rude a sales rep was kicking at me before a test drive the asked me for a bunch of personal info that no other dealership asked for. The salesman tried to sell me a car I was not interested then asked me what I wanted to do after I told him exactly what I wanted.I called the number would not transfer me still rude.
George Abateav was as helpful as he had been when I bought my other car in 2016. When I reached out to him regarding the total loss of my vehicle, regardless of having low inventory, George continued to keep an eye out for another vehicle and communicated with me in the time being. The service that he provides is top notch, checking to make sure everything goes well during the transaction, sending a thank you note for the purchase, and even sending a Christmas card. I am so impressed with both George and Stevinson and will be a devoted customer of both for many years to come.
I had one of my best car buying experiences at Stevinson Lexus. From my interaction with Jair when I arrived, to working with Mike and Jessica, I could not have asked for more. They're awesome! I felt welcomed and respected from the beginning of my visit. I was only visiting to take a look at their vehicles. This was a no pressure environment where I felt comfortable. The team worked well together and with me. I didn't expect to drive off in a new car, but that's exactly what I did and I have no regrets. Wonderful team of professionals.
George Atabaev and everyone at Stevinson Lexus once again has shown me I m working with the right people and the right brand! This is my second consecutive lease with Lexus and George, after 3 years of absolutely loving my NX the opportunity arose for me to lease a newer one with a few more features and bells and whistles, and George and his team worked hard to get me a competitive deal and get me into another NX today that I can love for years to come! After driving my Lexus for the last three years I couldn t imagine driving anything else or having to visit any other dealership. I couldn t imagine loving a car or the people that surround it more! Every time I arrive at Lexus I am immediately greeted with a hello and how may I help you from the moment I step foot out of my car and the service is impeccable from start to finish every time I visit. After heavily considering my options to make a difference choice in vehicle, I came to the conclusion there is no better than a Lexus in luxury, style, quality and safety as far as I m concerned and Stevinson Lexus is the place to bring your business for sure! Always helpful, a beautiful showroom and lobby filled with fireplaces, coffees, goodies and kind people that love what they do. And I get to really love what I drive thanks to George and Lexus! Thanks guys I hope to be a customer for life!!
Very helpful. Fast friendly service. Lynn Jordan was very responsive.
Definitely a great car buying experience for me. From start to finish, everyone was super nice and polite. I have faith they sold me the right used vehicle for a decent price. Would definitely buy from here again in the future!
SEXUAL DISCRIMINATION over contract, title and financial issues. Application was filled out with Jessica primary and me cosigner or secondary as this was to be her car. We made this very clear it was hers and all information was to be in her name or jointly with her on top. Finance manager/ person kept speaking to me not my wife about questions on the financing and upgrades, extras etc. Continually we redirected him to ask my wife but he kept only speaking to me as if he didn't want to deal with a woman or didn't think she was worth his time. We requested to have the paperwork redone he presented as it didn't have the sequence as we filled out in our application and he said it doesn't matter as we both will be on car paperwork. Registration, billing and all correspondence ONLY is in Mark's name as if Jessica never was there. This we feel is a continued discrimination towards Jessica as she is a woman and wife based on the treatment we had in the finance office.
After trying to work a solution with General Manager Johnson at the dealership, the only solution he had was to reapply and go through credit check again and the such. This isn't our problem it is theirs and their sexist finance dept. Their mistreatment of women shouldn't make us have to take more inquiries on our credit report to correct their failures!
NOTHING BUT PROBLEMS HERE AND NOT AN ETHICAL DEALERSHIP
From sales, finance to technology, I had a great experience leasing my new NX at Stevinson Lexus of Lakewood! Many thanks to Michael K, Jessica H, Jair A and Jerry A!!
George Atabaev was very knowledge and helpful. No pressure sales tactics. Excellent experience. Highly recommend.
Good luck getting a free car wash here after purchasing a vehicle. In my first month of ownership I ve tried 5 times and am told it s too late (they don t take a car if it s anywhere close to 4) or will be a 3-4 hour wait. Maybe don t press the car wash so much on your hold message and during the sales process since it s clearly not a benefit one is reasonably able to utilize.
Great experience, our salesman was not pushy and listened. Great price on the vehicle you hat was right on par with market value.
I was considering having work done at Stevensons on my LX470. I would not recommend them. They priced the service estimate with the assumption they would not use parts I had purchased at another authorized Lexus dealer where the parts were significantly less. The service write was professional but became less than receptive when I confirmed I had Lexus certified parts--there parts price were quite high.
Buying a new car was made fun with no hassles or frustrations! Steve Sumner is amazingly professional as well as extremely accommodating. He went to extraordinary efforts to secure what we wanted and when we wanted it in addition to giving us a great deal. WOW!! Dealing with Steve Sumner and Pete Souvall is a real pleasure. What a relief these days to find people who are trustworthy, friendly, and helpful.
Great customer service. Mike Tsuji helped us purchase the exact vehicle we wanted. There was even an exterior issue he helped resolve to be sure it looked flawless upon pick-up. If you want to experience a comfortable car buying experience then you should choose Stevinson Lexus. Thanks again for all of your help!
I have always had great experiences with Stevinson Lexus and my purchase last week was even better than the previous two. Michael Tsuji answered all of my wife and my questions quickly and professionally. He also got the Sales manager involved when my wife noticed some small dents and scratches in the paint and they decided to have them fixed for us when it was not required. The
process was quick and easy and I recommend Michael to anyone who wants the best service and car buying experience possible.
I bought a certified GS 350 from this dealership and was treated with dignity and respect. There was a small misunderstanding with a salesman. I notified the GM of the problem and he immedi ately made things right and went above and beyond the norm. I highly recommend buying a car here.
From the sales process to the sweet detailed delivery of your car, the customer service is top class! David Corsivo facilitated everything for me, I appreciate his hard work.
Bought a used car here. The next day my check engine light went on. I asked the salesman I bought it from about it and he lied saying "the technicians never touched it", he must have forgot I have documents proving that they changed the oil, spark plugs, and did other services. They must have cleared the codes so it wouldn't come on until after I bought it.
I got played :/
Second time purchasing a car at Stevinson Lexus. Quick and easy car buying experience with Mike Sanchez. Thanks!
George was awesome! He made buying a car quick and easy. Thanks for all your help!
Buyer of 3 CPO sedans at this location. Sold me a Certified Pre-Owned sedan with a 6.5 year old (original) battery installed that died after 13 months. Was on a trickle charger almost nightly or probably would have died much sooner. I understand not covered under CPO warranty, but am disappointed dealer would not reimburse any amount of replacement battery cost. I expect more out of Lexus. Time to buy my cars elsewhere.
George Atabaev is the best sales person at this dealerahip. He treats his guests like royalty!
Scott Vye is top notch and goes above and beyond to make sure you find the perfect car to fit all your needs. Thanks for a fantastic experience!
Decent place. Easy to get to. The guy that helped us was very friendly and helpful. He didn't pressure us at all and understood what we were looking for. They didn't have what we were looking for but the guy didn't try to sell us something we didn't want. If I'm ever in the market for a new Lexus, I'd go back to here.
Dave Nichols provided excellent direction in helping me finalize my decision to lease a car. He listened to my pricing needs, the amenities I wanted, and guided me in narrowing my choice to an IS. During the entire transaction he was committed, educating me on the leasing process and its benefits to me as a consultant.
Dave is an extremely knowledgeable, patient, caring, and honest salesman. I highly recommend his services.
Kent Stevinson,the owner of Stevinson Lexus, has set up a business model that is designed to eliminate much of the hassle of purchasing a new vehicle. He has done just that. The salesman "listened" to my needs and concerns and then located the vehicle I wanted(it had just arrived two days earlier). He was supportive and informative throughout the buying cycle.After my purchase the technical specialist introduced us to our new car in a manner that was comprehensive and complete. Driving it away from the dealership I felt I made the correct purchase. Overall Stevinson Lexus provided an excellent,fair and no hassle buying experience for this consumer.
I was shopping online for my next car, and spotted a used Lexus at Stevinson. I called and asked to speak with a sales person, and happened to get Van Saukam. He was extremely helpful. I live far from Denver, and he invested a significant amount of time to give me a detailed walkaround of the car via phone, and sent me many photos and videos of the car as well. He even did a "smell test" of the interior! Based on Van's assurances alone, I had the car held and caught a flight to Denver, basically buying it without ever seeing it in person. I wasn't at all disappointed. The car was even better than Van described it, and I've never had a quicker and easier time at a dealership. Everyone at Stevinson was friendly, helpful and professional.
I don't buy cars often, mostly because I really, really hate the whole process. But the folks at Stevinson (and specifically Van Saukam) made it painless. The price was more than fair, the car was fantastic, the drive home was a blast, and Van will be the first guy I call the next time I start looking for another car.
My first time buying at Lexus was a memorable experience. I came in last week to look around and our salesman, Hop Van, answered every question with ease and patience. I told him what type of car style I liked and what features I was hoping to get and he found the perfect car. The whole staff was also very helpful in making us feel comfortable. It was a great first experience buying a brand new car and being at Lexus.
George made buying my first Lexus a great experience. Will definitely go back to Stevinson for my next car.
George was amazing! He thoroughly showed the variety features and aspects of the car I purchased. He was very patient and helpful. I'm very happy with my purchase and will definitely be back.
Incredible service! The best experience I've had purchasing a vehicle. Fast, Fair & Friendly really does sum it up.
Old school car sales at its finest. Our sales consultant Tom Amen was incredibly knowledgeable, helpful and patient and worked with us to get us a great deal on a 2017 Lexus RX450h. The finance manager Pete Souvall thoroughly explained all the options we had, was extremely honest and did not push any unnecessary Lexus care packages on us. We purchased a GX460 from Kuni in 2016 and I am extremely glad we chose Stevinson this time around. I kind of wish I stopped by at Stevinson for our GX460 as well. If you are shopping for a Lexus, please give Stevinson a shot. Kuni Lexus is corporate owned and has a great facility, good coffee\juice bar and good selection of soft drinks. Stevinson is family owned and has great people, good prices and provide excellent customer service. Very highly recommend Stevinson Lexus to anyone in the market for a Lexus.
Firstly, I am in a sales/service role and when I interact with companies and their representatives, I automatically evaluate those interactions and experiences by the standards of service and integrity I try to provide my clients in my line of work. What did I think of my experience with Stevinson Lexus? PHENOMENAL!! Pete Souvall was the sales rep I worked with through the entire process and he was extremely knowledgeable and helpful throughout the transaction. Additionally, I had the pleasure of finalizing the deal with Dan Lather, the Pre-Owned Sales Manager. Both of these gentlemen were all-around top-notch.
And while there customer service was excellent, that was just the beginning. After I purchased the 2013 WRX STi in their inventory "as-is", it threw a Check Engine Light on the drive home. For a little background, the WRX STi has been my dream car for over a decade and to have my initial drive home met with a CEL was very uncomfortable for me, to say the least. I didn't want my dream car to turn into a nightmare. I immediately informed Pete Souvall and Dan Lather of this and they offered to REIMBURSE me for the diagnostic expenses to find out what was going on with the car!! That is running your business with INTEGRITY. In the business climate and economy that we have been in the last several years, margins are tight for everyone. It is truly exceptional to see a dealership that backs up their product when it is not beneficial to their bottom line, especially when technically and legally they were not required to do anything. This speaks volumes not just about the driving motivation of Dan and Pete, but about the ethical climate created by senior leadership at Stevinson Lexus.
Thank you Dan, Pete and Stevinson Lexus for delivering a client experience filled with superior customer service, integrity and business follow through. I am now a life-long customer and advocate for your business as a result of your actions.
The whole team is amazing. They're so attentive and Mike Sanchez was a pleasure to work with. We will definitely be back for a 2nd Lexus!!!
Unfortunately, I have to change the rating that I gave Stevinson right after purchasing my used car.
About 2 months ago (8 months after I purchased), I noticed fluid leaking from the bottom of my car. It turned out to be transmission fluid coming from a loose seal. I had the seal replaced twice, at which point I was told that I needed a new transmission. Since the car is a Nissan and has a CVT transmission, the transmission cannot be rebuilt nor purchased used and will end up costing more than half of what I paid for the car.
When I bought the car, I was told that I could not take it to a mechanic that I trusted to evaluate what shape the car was in. This was a big point of contention for me since I was blindly trusting the dealership, but I was assured, in spite of declining the warranty, that Stevinson was putting their reputation on the line and would do right by me if anything happened. The warranty was $2000 extra and was out of my budget. Now I feel taken advantage of for having trusted them.
When I took the car back to Stevinson and explained my problem, I was told that since I have owned the car for 10 months and had put 8,000 miles on it, they were unable to help me. I understand that legally there is nothing they are required to do to help me, but I was hoping that they could at least give me a discounted service or contribute to the repair.
I believe buyers would want to know that they may be misled when buying a used car from Stevinson.
Original Review:
My car broke down over vacation, and I was in a rush to find a new car. I was helped by Kaitlyn when I went in and she was incredibly helpful! She was able to get me in the car by the end of the day, and I could not be more happy with it! The entire process was easy, and all of my questions (however silly they seemed) were answered. This was my first time buying a car on my own and I feel lucky that I ended up at Stevinson. Thank you!
My experience with Stevenson Lexus of Lakewood was excellent. My Sales Consultant Scott Vye and Finance Manager Pete Souvall we re professional & treated me with respect. Love my new car!
These guys are great. They diagnosed my car correctly when Dakota Ridge Auto could not, and fixed my problem. I even got a loaner car for 4 days while it was being worked on. Thank you Stevinson Lexus.
I recently bought a pre owned car at Stevinson Lexus. Karen was great to work with. She was super friendly, knowledgeable and helped me get the best price. My finance manager, Stephen was also super friendly and got me a great interest rate. I would definitely recommend Stevinson Lexus of Lakewood!
I had a great experience at Stevinson Lexus. Friendly staff, no pressure, nice facilities. I definitely recommend them.
I recently purchased car from Stevinson Lexus of Lakewood. I have been given much information and attention by sales person 'George Atabaev'. He spent time with us for Test drive and had given information about car and pricing. I loved the experience of test drive at Stevinson Lexus of Lakewood.
Chris Jennings did a fantastic job in working with us in purchasing our vehicle. Derek Puckett Sales Manager also provided the car deal we were looking for.
Great experience. This is our second Lexus from Stevinson Lexus. Highly recommend Stevinson Lexus, and sales associate Mike Tsuji. He is extremely knowledgeable about Lexus, and goes the extra distance to make sure we are well taken care of and satisfied with our shopping experience & purchase.
Great dealership with wonderful cars. I found the car I wanted to look at online and when I went in to look at the car I was pleasantly surprised. The salesman Ray was wonderful. He wasn't pushy and my experience with him and the dealership overall is what prompted me to buy my car from them. I would highly recommend this wonderful dealership that takes the stress out of car buying because they aren't forcing anything upon you. Thanks for a wonderful experience and an amazing car :)
Was greeted by Clem who is a very nice, personable guy. It didn't take me long to find the perfect car and Clem explained its features to me in detail. He also took the time to make sure I knew where everything was located and how it operated before I drove off in my new, red IS300. Was very impressed and look forward to dealing with these folks again in the future.
Purchased 2 Vehicles and leased out a 3rd over the past couple of years here. Just went in today to buy out the lease and Mike, my salesman (now promoted to sales manager), still remembers me. The people here are amazing. Never felt that the salespeople are pushy and Jess, who handle the financing, was pleasant and answer all questions about financing and options available.
Disappointing when you pay cash for a car and they cannot produce a title with the correct mileage because of a mistake that should ve been caught easily by 3 different people. They don t disclose the truth when you buy a car. They had to know the title was messed up. Run away, don t walk.
After I wrote this, to their credit they did agree to return the car for a full refund. They corrected the mistake.
I was stoked to come get an oil change and get my car cleaned but it looks the same.. and they only vacuumed the driver floor:/ The service rep Jordan was awesome though
I met with the service advisor Mark rainy and he took care of all my issues and gave me a loaner to boot
Wanted a mid-size SUV, test drove the RAV4, CX-5, Outback, Q5, but nothing compared to the value of the 2020 Nx300h. Very happy with the value. This is a top-class dealership, low pressure sales, great amenities and benefits from purchasing here. George was a very accommodating salesman, was able to finalize a lot of the financial details over text-message which shortened my time in the dealership to sign paperwork to only about an hour. It s been a few weeks and my wife and I feel great about the purchase. Would also recommend WeatherTech mats for anyone buying a nx300h!
I have been going to Stevinson Lexus for service ever since we bought our RX350 there in 2011.
My experiences with them this week made me love this brand more than I did before!!!
But to back up a bit, our service visit this week did not match up with our experiences in the past as there were a series of little things that left me feeling a bit frustrated. I shared my thoughts with the manager, William Johnson.
I was so impressed with how they made it right!!!
I understand that in business things will not go right 100% of the time (and these Covid times sure are tricky).
But the brands that I will be loyal to, the ones that make me want to return, are those that go above and beyond to make things right. Lexus did that today for us.
Lexus is committed to excellence. They care about their customers. I see this in their actions. They took an experience that could have lead to a loss of trust from a long term customer and turned it into a situation that built even more brand loyalty for me.
I highly recommend Stevinson Lexus!
George Atabaev was great to work with and super knowledgeable! Jessica in Finance was also great in handling her job and all the options we could choose. The whole experience was superb!! The car is beautiful and so well equipped!!!
I am extremely happy with my car buying experience. I went in to test drive a Lexus after buying Acura's for many years. Turns out the Lexus I thought I would like didn't suit me at all. Dave Nichols , Who had been assisting me, clearly listened to what I didn't like and what I was looking for and had me test drive another car. There was no pressure and he was highly knowledgeable and made me feel at ease. Thanks to Dave, I found a car that I absolutely love. I would highly recommend this dealership to anyone. From the moment you walk in the door to moment you leave you feel like you're more important than the car.
Pleasant &
Comfortable
Paul Sainz was very helpful and accommodating! He is the best
George Atabaev took care of me! I would recommend him to anyone.
My wife and I had a great experience with Mike Burgmaie.
Clem Fitzsimmons & Mike Keene were extremely helpful & very knowledgeable of their products and inventory. Clem found a great car for me & Mike coordinated the purchase. It was a fine effort.
My husband and I purchased a 2021 Lexus Gx 460 from Mike Burgmaier at Stevenson Lexus in Lakewood. Great experience, Mike was ready for us when we arrived with the car , he was considerate of our time and was very knowledgeable, about the car. He was really good at keeping all protocols for covid-19 while allowing for us to feel comfortable with our purchase. I feel we made a friend and a great professional for future car needs. I highly recommend Mike and Stevenson s.
After my girlfriend Helen bought a vehicle from Do Vo at Stevenson Lexus, she knew I needed a vehicle as well and recommended I go to Stevenson Lexus. As I parked and got out of my car Do was right in front of me and did an amazing job finding me a vehicle in less then an hour. I can t say enough about Do, he was so personable, but very professional and made me feel like he really cared about more then just finding me a car.
Thank you Do!
Sales person sucked, thought i couldn't afford a new car. We bought a new Acura, and were happy. Oh ya.... we paid cash. Nice going Chuck
George did a great job with a smooth and open transaction. It's nice to deal with good folks.
Van Saukam was great to work with. He was very knowledgeable with the Lexus product (as well as many other manufacturers) and ensured we were well informed with our decision. He was professional, courteous and did not employ high pressure sales tactics. I would recommend Van to those interested in purchasing a Lexus product.
My dad and I went to check out a car. Even before, the sales representative was very helpful and friendly. Once there, he made us feel very Comfortable. Great service and super nice! My dad said he had never been to a dealer so professional and friendly.
It was excellent George made it the best experience possible.
Andrew Lovato was my sales consultant. He made sure that I had the best experience possible!
From start to finish was a flawless purchase. From initially speaking with Mike over the phone, to finalizing the sale with Tom, I had an exceptional experience with Stevinson Lexus. Expecting to wait an hour or two for the finance department, I was in and out in no time thanks to Pete. Being under 25 years old, I expected only a marginal amount of effort and professionalism (walking into a luxury dealership) and was proven wrong almost the moment I walked in the door. Great job guys!
This place is great!!!! The entire staff is friendly and curious & they have a pretty legit snack bar when you have to wait. Steve was an excellent salesman who did everything in his power to help me walk out of there with a new set of keys. When its time for my next car ill be going here again.
George Atabaev was great to work with. Highly recommend!
There's a reason I continue to purchase my vehicles from Stevinson Lexus. Over the Labor Day weekend I was fortunate enough to work with Andrew Lovato. He was professional, detailed oriented, followed up on my every question and was prepared for every meeting we had. I hope you are lucky enough to work with Andrew when you shop at Stevinson!!!
Used the full spectrum at this dealership now.
Sales was OK, not a great price but not any worse than the typical car buying experience.
Finance was unhelpful and frustrating to deal with when I was in a pinch with a DMV issue.
Service was particularly awful. Went out of their way to make my life difficult. Couldn't follow basic instructions in a mildly unique situation with pretty extreme consequences, refused to give me a reasonable time estimate, manager preferred to argue and debate and cite other incidences that didn't go his way rather than make a legitimate effort to be helpful.
Clearly there is some room for a new dealership in this area, maybe its just my location but they are all far away from each other and Stevinson could easily be out done by a new dealership who makes a modest effort to compete.
We recently visited Stevinson Lexus of Lakewood and purchased a car that same day. George Atabaev was our sales consultant and was just great. He spent the entire afternoon making sure he found us exactly what we wanted and needed in our car. He went above and beyond to make this an awesome 1st experience with Lexus! Thank you...great dealership!
Very satisfied with the services provided by Stevinson Lexus of Lakewood and specifically Mike Sanchez. Mike was very customer oriented and professional in helping me determine which vehicle was right for me. I ended up leasing the UX200 and could not be happier with my decision! Thank you to the team at Stevinson Lexus!
Excellent Experience! Mr. Burgmaier is incredibly knowledgeable, patient and unobtrusive. He made this process feel like an adventure! I am thankful to him and all the kind people who helped me find something I absolutely love!!!
My wife and I recently bought a dealer certified 2012 Lexus RX 360. George Atabaev was our sales representative and he, along with other the Lexus team members, made this purchase a very pleasurable experience. George was great. He made every effort to find a car that met our needs. He patiently answered all our questions and treated us very personably and professionally while giving us excellent advice.
This was our second car that we have purchase through Stevinson and I highly recommend this dealership. They follow through with good service and keep us well informed in the process.
We worked with George from the Sales department. Great customer service. We got a great deal on our new Lexus. Highly Recommended!
Traveling around town and noticed my turn signals stop working on my Lexus LX 470. Stopped in Stevinson and Tony DiRubbo was quick to assist. Within seconds, he had a specialist checking my vehicle and they had it fixed moments later.
Polite, fast and effective! Thanks Tony.
We have been working with Stevinson Lexus of Lakewood for years and find them incredible to work with in both sales and the service department. In every department, we have experienced professional behavior and great service. We recently bought a new RX 350 from Erica Swopes and had a wonderful experience. She was so engaging and fun from beginning to end through a process that is not always pleasant. In addition, she went above and beyond by answering numerous questions and if she didn't know the answer, she found it quickly and efficiently. We will definitely buy from her again! Andrew Lovato also did a thorough job of walking us through all the systems of the car. We felt confident about the new changes from our old RX due to Andrew's knowledge and ability to filter and answer our questions. Our car buying experience at Stevinson was wonderful!
Stevinson Lexus is an excellent dealership. I have purchased two cars from them. They provide an excellent customer experience, great value, and fantastic service. I highly recommend the sales consultant Mike Tsuji if you want an intelligent, trustworthy, and patient person to deal with.
I had a fantastic experience ! Paul Saint really knows his Lexus ! He was super friendly, knowledgeable and efficient, thank you Paul !
We met Don a couple of weeks ago when in the final stages of purchasing a Lexus GS350. Don's friendly and knowledgeable demeanor immediately won us over and from that point on Don worked extremely hard and quickly to create the right offer and secure our business. We were very close to purchasing the vehicle from another dealership - Don's approach to us as customers and overall professionalism made us a Stevinson Lexus customer, and we are very happy with our decision. I strongly recommend Don for anybody looking for an honest and seamless car purchasing experience.
Excellent buying experience at Stevenson Lexus.
Van Saukum was wonderful to work with. He provided just the right amount of information. He asked the right questions and answered all of mine. The process was professional and enjoyable from start to finish. I highly recommend visiting Stevinson Lexus of Lakewood and working with Van Saukum!