Stena Line Reviews

There are toilets at the check in, but be aware that there is only warm water on tap, so you can't fill up your water bottles.

Needed more seating at Stena Jutlantica.
The terminal is a bit boring to wait for.
Danica is easily the best boat.

Nice service, very prompt and on time. Recommended for going between Denmark and Sweden.

Misleading way to the ferry in the terminal, WC too far.

Very nice ferries with free wifi and other fun to find.

Hard to understand which entry to use when coming for the very first time.

Has clearly gotten worse since a few years back. Expensive and poor food

On the website it was stated that the tickets for combined boat trip and entrance at The Reef were sold out. Bad as there was almost no people at all in the water park.

An easy way to visit Frederikshamn is to take the boat from here

Gateway to Europe. Have never experienced a problem with anything at all. Helpful and friendly staff. 66st

De terminal in Gothenburg ligt in het centrum van de stad is krap en niet heel overzichtelijk. De overtocht is prima met voldoende faciliteiten.

Seriously appalled at how rude some of their staff are towards customers. Their directions are very unclear. Rules and policies are different to each staff. Never again going back

Very fast checkin. The best way to get online ticket. The clearance is then super fast and perfectly organized. The signage was also very understandable even for ferries newcomers. Highly recommended. In the terminal waiting rooms and opportunities to get snacks. A small Stela Line fleet construction is also located in the terminal

Easy to check in and there is also plenty of parking.

Cozy but worn ferries. Super nice and helpful staff.

A trip once or twice a year.
Frederikshavn is a lot to do.

There were many people on the ferry and few seats. The food was very expensive.

Yes, what are you saying? If you want to go to Denmark, it's a good start

Yes what can you say, if you come with the ferry we will not come without it.

Sad that the resting places are at once where people are running uninterruptedly

Good Christmas table but bad that the boat was 30 minutes late for which no compensation was paid. So unfortunately not five stars.

Boats with the most. - for the bad toilets. Several out of service during high season. Not OK.

The lunch / dinner buffet at Stena Danica is fantastic is highly recommended

Good service, smooth even at people.
Good with taxis available to service the floor 2.

A ferry terminal like everyone else, queues with cars and trucks. The positive is that it is in the middle of town.

Good and led and get info on travel and other things

Took a ferry from here last summer. Not much to say about it than everything worked fine. A suggestion though. If you, like us came to Gothenburg in order to travel to Denmark, please stay a night or two in Gothenburg. It's a really nice city with lots of things to do.

Goa tours to Hamina. At tea they huh sooner but it starts to get.

Nice and fresh too. But it would have been better with more seating

A lot of flyers to read while you wait, free wifi. Many check in counters, just not that much seating but it was enough for the people on the day I departed

Very little space and long queues. Don't come in for good time.

Big terminal. Vending machines available. Unfortunately from my point of view a few too few seats.

Try the cafeteria at the terminal, was amazed by the food

Danica has become a boat that suits children even more. The new Caribbean bar was super cozy

Traveled regularly with Stena Line between Gothenburg and Frederikshavn for several years now. The prices are reasonable for car passengers, but all the more advantageous if traveling on foot. SEK 99 for Denmark during the day, per person, can come down to SEK 79 ToR as Extra Member in some cases. Good prices on Stena's primary cover product - flat beer. There are many things to be happy with.

However, there have been several deteriorations in recent years. Extra-gold membership (which requires you to travel / trade a lot) has greatly deteriorated, giving you no longer free access to the Plus lounge. Then point costs have started to skyrocket for certain things. The booking page is starting to become more and more similar to that of airlines, with more and more small benefits that can be purchased for varying costs. Plus lounge, guaranteed seat in folding seats (if it is not high season then it is SEK 99 straight in the lake, as there will always be vacant places), priority boarding, priority departure, SEK 10 for SMS with booking number etc. The next step is good guaranteed window space and priority access to lifeboats ...



Generally quite boring ferries, where Danica is clearly more fun than Jutlandica. But they do their job, always taking them to their destination on time at a reasonable price.

Go mood, bargain prices, and boat are rarely my fault

Would use my points that expired in December but could not use them when I booked the reef in the booking. What does it matter if I have booked the reef or not, I should be able to use my points for the cost of the boat trip or inside the boat to shop for.