4 years ago
Not impressed. After facing a minor tragedy, my gr...
Not impressed. After facing a minor tragedy, my grandmother had to spend some time at this facility. Everything seemed fine until it wasn t. the event that triggered a bad situation to a worse one is when we moved her to a real care facility and the staff begin saying nasty things criticizing how much time we as a family spend visiting our grandmother. The log books show how much time we spend and how many visitors, but it s an emotional situation. It is apparent that the staff know how much a comment like that can hurt with someone on borrowed time. Bad facility, worse staff. I m sure not everyone that works there has hooves or act like low flying harpies, but the nasty employees that work there are loud. Shame on this place for emotionally abusing families in very difficult positions.
UPDATE: Mr. Wilson called me today, it is now clear to me where the root cause to this issue stems from. The staff of this facility is disrespectful because the leadership is disrespectful, condescending, and speaks down to people. This is simply a toxic environment that is not capable of offering compassion, empathy, or anything else beyond bilking vulnerable families. Shame on you Mr. Wilson.
UPDATE Responce Below: Simply unethical behavior, confirmed the location prior to contacting and confirmed with all family members. Stay away, at all cost, nothing more than a den of thieves and liars.