St.Joseph Healthcare Hamilton Review

Your ER, is ridiculous. Nurses taking 25+ mins to triage 1 people. Go elsewhere, seriously.

I had surgery for kidney stones yesterday. A HUGE thank you to Dr. Kevin Piercey and his entire team for the excellent care provided. I also want to thank the staff at the Day Surgical Unit, from the Registration Desk, to pre-op and post-op, the nurses were fantastic!! Made me feel very comfortable, less anxious and answered all of my questions. A special thank you to Faith (nurse in pre-op) who took care of me. I have absolutely no complaints, 5 Stars well deserved!

I went last night severe pain in my back radiating to tummy, l had been battling a uti but this felt different. Doctor did ct scan comes back says you can go home your fine. I came in by ambulance as the back spasms were taking me to my knees and could hardly walk, the doctor says, l seen you walk to bathroom your fine, l was hunched over losing my breath with every pain. Today its worse now afraid to go back, as it turns out its my sciatic nerve. I left in tears and was made to feel like l was making things up just a bad bad situation. I go by Brenda Squire in case st joes actually reads these.

Extremely unprofessional, rude staff.
Doctor came after 8 hours, just to tell me I should take Tylenol.
Thank you for saving my life.

It s the worst hospital i ever been in my life !!!
Im from USA and i went to the ER for major pain cause i have kidney stones .... The staff and Nurses are horrible....

This place is amazing. I went in for a tibia fracture. The lady nurse was very nice. She had the usual white attire and a slightly unbuttoned shirt, was wearing glasses. And they also operated on my leg and put it in a cast too.

Dirty outdated long waits no bedside manner wouldn't want to die in a hospital like this as if death isn't enough this is the way they treat live people

The people there are just money-minded. i'm a student at mohawk college and i went there due to a ear infection but on that day but later after a day when i asked for a doctors note they again examined me despite of knowing that i'm all okay i got billed for emergency examination charges i.e.$670. A big amount and that too for a doctor's note. I strongly oppose the recommendation to this hospital because they will charge you when you're all good.

This is the worse emergency care, some patients don t even have their mask on properly and nobody says anything
Very long wait
Very outdated

This just doesn't make sense to me, somebody is in need and we have nurses who get paid over 40 bucks an hour to just sit around and do nothing.... Literally emergencies that need to be dealt with and they do nothing....... Instead of doing nothing why not have qualified nurses actually do their job and hire more doctors because it doesn't make sense to be having all these patients who need care, especially the urgent ones that just get ignored while nurses do nothing but sit around.

Disgusting health system

I came here because I was having horrible anxiety and panic attacks and i was running out of places to seek help. I should have started here first! The onsite mental health psychiatrist is amazing and i was able to not only get some medical help but also was told of other services i could use if needed. The wait time was also good at only 1 1/2 hours. Highly recommended if your brain isn't braining quite right.

I recently had a pretty bad fall. And injured my lower back. My family Dr sent me to Emerge because of possible sacral fracture and pinched nerves. I chose to come here due to less wait time. Well I made a big mistake. The Dr did not listen to my concerns, instead, I was treated as a drug seeker. They took ONE x-ray of my tailbone !?!? My talebone is fine and I already knew that. Took me off the prescribed Tylenol 3 s that my Family Dr prescribed and gave me a prescription for Naproxen, and told me to take extra strength tylenol instead. I don t have muscle soreness or inflamation. I have a fractured sacrum and no one even cared to do the appropriate testing. I do pole fitness as a sport and the Dr who treated me, basically asked if I was drunk when I fell and assumed I was a stripper. When infact I have never used hard drugs in my life and I am a Science Major. Judgmental hospital. Will never be returning there! Felt worse when I left than when I arrived! Felt insulted and judged! Do not go there! I ve been there 3 times in my life and everytime, got judged as a drug seeker because of my old acne scars. They probably thought I was on meth

Excellent labour and maternal wards. Also excellent research facilities.

I took my 89 year old mother there last night. She fractured her hand. We waited 5 hours and left. They took X-rays and know that it is fractured but we have to go back to see a dr. before referring her to the fracture clinic.
I understand now why people complain.

I have had some really bad treatment at this hospital. There are some good nurses and doctors still.

this worst hospital dr news student in emergency even floors worst treatment they Mal practicing with my father many years cause cancer CT x-ray they kill my father I never trust this hospital anymore bastards

Had a family member in emergency with FTL dementia. He was treated like a criminal and they kept him in solidarity confinement. They never kept his wife in the loop and would not give updates on his situation. He never ever had toilet paper, wash cloth or towel for 5 days. They tranfered him to W5th thankfully but never told his wife or family. We found out when we went to St.Joes to visit him.. This is how our system treats a frighten man with FTL dementia. The only reason he was brought there was because he was wandering on the road. Dr Janet Patterson runs emergency at St Joe's . It is very sad someone in with her power has treated my family with such low regard and disrespect during this crisis. Who comes into a room with three family members hugging and clinging together and say "oh we have some weepers here" this comes from Dr Patterson' s mouth...Seriously where is her empathy...This man was praying for help because he was so afraid and was being treated poorly...My family won't let this go and they shouldn't. They are taking their story to city hall and so they should...

I honestly do not know why the other reviews on the NICU are so bad. I have been at this hospital since November 23rd, I was transferred from Guelph General because I was 32 weeks pregnant and threatened with preterm labor and they could not take me, so I got transferred to St.Joes. The nurses and doctors here have been EXCEPTIONALLY thorough in everything they do and made me feel so comfortable. I had been admitted and they were able to stop my labor, 3-4 days past and my body decided on its own that it was time for my baby boy to come into the world. He currently has been in the NICU for four days and has gotten such amazing care ever since! My birth went amazingly well, I couldn t have done it without my nurse Christina (and my husband of course). The NICU staff have been so understanding and welcoming, which is great for a first time mom like myself. I would have another baby at this hospital in a heart beat! They are one of the only hospitals that offer bunk rooms for parents of babies in the NICU, which is great considering I live in Guelph. I plan on staying here until my baby is discharged and everyday see amazing staff doing great at their jobs! Also like to acknowledge Stephanie in the maternity ward, she has the biggest heart and checks in on me even though I m not a patient anymore!
Wonderful people.

To all those willing to sacrifice their own safety and well-being in this crisis we are eternally grateful.
We wish you safety and health as you forge ahead to get us to the other side of this Pandemic.
Sending love, respect and highest praises to you all for the dedicated work you do day after day.
Thank-you for being there for us.

A friend of mine recently gave birth, and the baby is in the NICU, not keeping any food down. They keep force feeding him, causing him to vomit and they won't take the time to explain why they are doing this. All they and the doctors say is "oh it because of his weight". Every time I see her she's in tears. When the nurses aren't force feeding babies all they do is sit around in groups and gossip about the new moms and their babies. Very unprofessional staff, would strongly recommend going elsewhere.

The slowest emergency ever. Workers look pretty relax. Joking around, showing up how cool they are

Doctor A. Adili and team are fabulous. Care 24/7 even when I was home. My only complaint was my dirty hospital room, paint off the walls and lack of nurses. I was glad to go home next day after my operation. Too bad more money can t be spent where it s needed. I m not a fan of the huge oil painting of the Jurvinskis and bronze statue.

My problem is with the emergency room, very unprofessional staff outside my brothers room at 7 am talking very loudly about a past trip to Mexico, really the worst emergency services I have ever seen my brother had very low hemoglobin average person has about 100 - 120 and he only had 36 so three blood transfusions and a bunch of tests later they were suprised to hear that I was angry that we did not hear anything from a doctor for over 15 hours, we also had to sit on hard plastic chairs for approx 36 hrs until they finally moved him upstairs into a room. But I must say as soon as the health team on the 4th floor took us in nothing but professionalism from them, they really took care of the family and really made sure that we all espicially my brother were very comfortable and relaxed.

Had my dad at emergency today and he was moved 5 times. Once in a chair then to a bed back to a chair or I should say a recliner with 4 other people in the room all waiting to see the doctor and when the doctor came in, you were not taken to a room to discuss what your problem was oh no the doctor spoke to you right there with everyone listening . The whole time I was there which was about 5 hours, I never once seen anyone come in and clean the washroom, floors or wipe down the bed or room after a patience was released, and the smell in the hospital is so bad and I don't remember the hospitals smelling that bad before. What happened to our hospitals this is very sad.

St. Joseph's was the best experience I've ever had in a hospital. Thank you to Dr. Anvari and the wonderful nurses on the 6th floor. Everyone was so kind and caring the entire time I was in their care. They made sure everything was good before sending me home... this required extra days in the hospital. Thank you again for all your special care and kindness. Special thanks to Kendra.

I have really bad knee swelling and starting to bruise and I can't go to work I can't even walk more than 10 steps because of the pain . I called them today and asked if it is possible to move up the appointment because it is like at the end of July, the stuff that answered the phone she was really rude and was yelling at me.

went to the ER here this morning, no medical staff in sight to admit my mother. total ghost town. what a joke. father had to drive her to another hospital.

I wonder, in case of a real epidemic breakdown in canada. Are we capable of take care of it properly?. Because, here i am . 4 hours since check in and 6 people waiting before me. So probably 1 person per hour. 24 hs 24 persons. Amazing! First World, definetly.

Complete lack of mechanisms to accept feedback. Good luck trying to put a complaint or even point them in a certain direction. They shield all staff from top to bottom in the Ivory tower. So, essentially you hit your head in the wall. No transparency at all. There should be an email/website that people can voice their concerns through it and expect a meaningful reply/resolution within a reasonable amount of time. Their Radiology department, overall, have intricate techniques in place to discourage people/doctors from using their services. I am sure some good is happening in there somewhere. But, overall, so much needs to be done to enhance service delivery and customer service.

I have been going there for years have nothing but respect for all the workers there treated well every time and quick treatment didn't have to sit around and wait one of the better hospitals I've been to thank you for your service

St Joseph's is dirty and unprofessional. Expect some type of infection upon entering/leaving the operating room.

they starve you & if you get a phone for someone make sure they give it to the person you got it for! These people are extrememly weird!

I had questions regarding my covid test results and I call the number of this hospital. The telephone operator was rude and impatient, he did not even let me finish my sentence and interrupted me. He said go ask your doctor, and then hung up my phone. How RUDE!!

It's better then St.Catharines hospital . Here they don't give up on you at all .

The public washrooms are absolutely filthy. This washroom is out of the way of the main doors....it smelt so bad & was a disgusting mess. There was NO WAY it had been cleaned that day. Ppl come out of the hospital with horrible infections...no wonder.

I've had to send a lot of time at St Joes recently for my mother who had a broken arm. It started at the emergency room and she had to move on to the fracture clinic and eventually on to surgery. I can't say thank you enough to the wonder staff including administration, nurses and doctors at St Joes. I understand how busy you are which of course leads to wait times however as a patient I understand that emergencies happen and sometimes some people need to be seen before others due to their conditions. The professionalism, the compassion and the treatment for my mother has been wonderful. The cuts to our healthcare system have been awful, however this hospital seems to be able to run an incredibly well run operation and I was beyond impressed. Thank you again for you wonderful treatment of my Mom, and know that what you do makes a huge difference in so many peoples lives.

The nurses, doctors, and technicians, do a good job, but you don t always find out what caused your symptoms - but they do treat your symptoms, and stabilize you, before you leave.

The other thing you should be careful of, is don t take anything valuable, or want to keep, when you go into emergency care. The porter made me take my purse, to get a catscan, because he said, it wouldn t be there, if I left it .

Had a swollen lymph node. Went to the ER 8 in the morning and I only waited 30 min.

I have Quebec medical card and just needed to complete some other paperwork.

They almost always misdiagnose or miss an illness completely. You could go in having a heart attack and they'd tell you it was a flu and send you home.

If you can avoid this place in a mental/emotional crisis, do so. Only for really big emergencies.

I went to St. Joe's emerg for the feelings of extreme anxiety because of a bad situation I'd been in for several months. The intake psychiatrist didn't believe that such an unusual situation could exist and admitted me with "delusions".

Once I was in the 9th floor mental health ward, the situation outside the hospital started to get dealt with by the appropriate authorities, which was some kind of relief.

My mother brought me documents and email printouts from the authorities about the situation. I tried to show them to the doctors, but they actually physically backed away and said they would not look at them.

About the third time my mother came to visit, three doctors "interviewed" her by cornering her in a room and rapid-firing questions at her. They asked if the situation was real, and were not happy when she said it was. My elderly mother has terrible social anxiety, and when they released her, she says she ran to the parking lot and car as fast as her arthritic legs would carry her, and had a panic attack behind the steering wheel. Because of what the doctors had done to her, she would not return.

Because she had verified that the situation was real, the doctors wrote in my health record, "Mother now shares the delusion."

Because of the doctors' extreme pressure on me, after two weeks in the hospital I agreed to take some (extremely low dose) anti-psychotics. I stopped as soon as they kicked me out into a homeless situation after just less than a month, and what do you know? The situation was still real, and still being addressed by actual people who knew what they were doing.

Years later, with the confirming documents from the investigating parties, I was able to go through the Privacy Office and get a correction on my health record. A long process but thank goodness it exists.

"Delusions" is now removed from my health record, but since that misdiagnosis informed diagnoses made by doctors during a subsequent visit to St. Joes emerg years later, the illness I then had was ignored and they put me in the psych ward again this time for hypochondria. Hypochondria? Who puts people in the psych ward for hypochondria? And even if that had been true, don't people with hypochondria get sick? Turns out it was an endocrine issue. Not hypochondria.

Then, with "Delusions" and "somatic preoccupation" (hypochondria) on my health record because of St. Joe's narcissistic psychiatrists with a God complex (and maybe some kind of personality disorder), it was very hard for me to get future (very real) health conditions looked into. I was dismissed as delusional and a hypochondriac over and over, which lead me to investigate my health records and find the misdiagnoses.

The correction process (long) was initially not enough to stop the misdiagnoses from preventing me from accessing healthcare, so I had to eventually lock my health records down through Clinical Connect. After 5 years of being dismissed by physicians who accessed my health records through Clinical Connect and saw "delusions" and "somatic preoccupation", my medical care is now being properly addressed. What a shame the pride and arrogance of the psychiatrists at St. Joes has caused so much additional work for other people.

I left feeling worse than when I'd gone in. This is what I hear from other people who have also spent time in the St. Joes psych ward. People go in with an issue, and come out with that issue as well as suicidal. They'd rather live on the street than go back.
So if you can find a way to get help elsewhere, please do so for the sake of your health. This place is a last resort only.

My friend has marijuana license, yet this hospital kidnapped her and tries to deny her access to medical marijuana and her doctor!
Immoral hospital like this will burn in hell, along with the big pharmaceutical companies who profit off of others' illness!

Took them 3 hours to check my dad s IV that wasn t flowing at all.

Please don't go to this hospital, made me more sick of the staff and very dirty place .

I waited long time in room and hospital infested with bed bugs then I have to know to move another room with the dead I got out and I didn't find the doctor scene anyway thank goodness for that so bad sanitation issues hanging out with

I was rushed here from St. Catharines. They took me in right away and did me a great service. Looked after my problem and did great follow up. My day nurse ( Diana) was great. She was friendly and helpful. My night nurse (Lisa) was also nice and kept my night interruptions to a minimal. I'm not a fan of hospitals but if anything else ever happens to me this is the place I want to be. I just got released and have nothing bad to say about the service I received here.

Waiting time is ridiculous. Doctors and nurses spending their time at the desk sharing personal stories. A doctor laughed at our request for perscriptions. Spoken to condescendingly by majority of the staff. Went to put on a cast because it got wet only for them to improperly put on a new cast. Did not squeeze excess water off of cast wraps, thus went home with a cast with SOAKING wrap and cotton. This is the worst hospital.

Had my first born with them . Amazing Drs and staff. The Drs, understanding and provide great advice. Nurses are really helpful,friendly. I appreciated what they did for me and my baby. I was in hospital 5 days because iI had heigh blood pressure and my baby was in NICU 10 days. They are great team and they did all their best. Thanks for everything

Extremely long waiting time, and they won't let you eat anything while waiting. The doctors are friendly but there just aren't enough doctors!! Too many nurses doing nothing because they aren't allowed to do anything themselves because of hospital policy I guess? Some things can easily be improved if whoever was in charge cared.

The worst place ever DO NOT come here if it's a emergency 5 hours sitting on a steel wheelchair with no padding after brought in by ambulance . Not one person came to help or see me . Also the dirtest hospital I have ever seen

This hospital is TERRIBLE.
I was told and given the extension to call the Secretary. When did it become professional for staff to pick up the phone and hang up right after. I was told to call when I have arrived at the hospital but was given an excuse that it was the wrong number.
I specifically wrote down the hospital number and extension that was given to me by my family doctor!

I took my sister there, and she had to stay there in the icu because she had septic shock. Terrible experience. They took her to step down room early "because more sick patients need to use the small icu place" and in the step down the room would be extremely cold. At night she had an emergency but oops, there are no doctors available in the whole freaking hospital. She had to be transferred to general hospital, which she should have been transferred long time ago, thank God, what a better hospital than this one is.

I've been to St. Joe's many times over the years (good and bad experience with good and bad staff members - no better and no worse than anyplace else in the world).

YES - the ER is busy, especially for those of you who should have gone to a walk-in clinic or the Urgent Care Centre - ERs have to triage their patients in order of medical urgency, so if you're sitting around for 11 hours in the ER without a lot of care happening for you, then take the hint and go to the appropriate place for your non-life threatening cuts, ear infections, flu viruses, and broken fingers/toes.

Went in with 2 hernia my belly pop out and was blue spend 13 hour in the er. Then was sent home. 2 week later my belly button has pus coming out and it bleeding .was sent home again. I guess you have to by half dead before someone will do something I am done know will help me.

Had a truly awful ER experience. Nurses were extremely rude and seemed annoyed as to why someone would possibly ask how much longer it may be after already being there for 9 hours!!! I certainly was not the only one who got this treatment either. Coming from Toronto and having wonderful experiences with hospitals there I m truly appalled with the quality of the staff here.

If you have an emergency, don t come here, you ll probably die waiting, waited 3.5 hours, currently still waiting, probably going to have enough time to release a documentary on my survival here at this point

Was rushed to St. Joseph's. Have to say the EMTs were great. The emergency room area was overcrowded but they had managed to get me into a room not to long after. Then the wait for getting results was long but got right in for gallbladder surgery that next morning. The recovery room nurse Sandy, made me feel so comfortable. I then got transferred into ward 6 (surgical) care. Hands down to Nurses Katelyn and Nate. They were so patient and attentive. Made my recovery go great. Wish could hand pick them for the birth of my child in July.

Currently in this lockdown situation and my mom just went in for surgery and I CANT SEE HER! Awful but I know my mom is in great hands because she was well taken care of by nothing but the BEST Nurses and staff on the 4th Floor, Head & Neck during her previous surgery Pre-Covid and it was also her birthday. Around Pre-Covid time I was able to stay with my mom at St. Joseph's Hospital - Charlton and I witnessed first hand how great they were and truly cared for my mom. Some nurses started their night shift with a smile and left the next morning with a smile. It was never a dreary situation like in some hospitals I've been in. Dr. CHOI and his sec. Terry are ah-maaaazing!!! I have nothing but Gratitude to all the work they have done thus far. Please continue to do what you're doing. Happiness, Love and Positivity make all the difference in the world. Thank you.

We just had a baby delivered there on Thanksgiving and our experience was amazing. The nursing staff were exceptional, educational, patient, and caring. The foodwokers we're awesome, janitorial staff were awesome, the drink vending machine up by the baby area was a jerk, and parking obviously sucks - bring your printed ticket in to pay during covid.

Been into Emerg a few times. Once for a broken ankle. The x-ray tech shoved a board to keep my foot upright for the x-ray, so hard against my foot that I screamed. The other time was a few days after I'd had blood taken there. The woman who took my blood wasn't wearing gloves, she swabbed my arm with alcohol, then used her dirty fingers to press around for veins. Before I could ask for her to clean the area again, she had shoved the needle in. A few days later I was back with fever, pain, and a red line running from the needle spot to my armpit. The doctor told me I'd gotten a "Systemic infection" or blood poisoning, from the needle, and gave me antibiotics right away.
I bought my medical records about this from the hospital a couple of weeks ago, and the Triage nurse had drawn the red line on the wrong arm, and the doctor had written "cellulitis" (a bacterial skin infection that does NOT creates a red line from the inner elbow to the armpit, or cause fevers and muscle pain) as the cause of the infection. It was classic blood poisoning, he TOLD me I had blood poisoning, and then he writes cellulitis to cover the hospital's as*. So I can't sue them, I guess.
By the way, after seeing the Triage nurse, I had to wait ELEVEN hours to see a doctor.

Was sent home in active labour 5cm dilated, when I came back a few hours later I couldnt walk was put to sleep for emergency C section within 10 mins of being there because baby had almost no heartbeat when I woke up they told me if I came any later he wouldn t have made it, they sent me hone because they didn t want to deal with me and then I almost lost my baby, the entire time I was there the nurses were extremely rude especially about me not breastfeeding.

Thank you for taking care of my partner at the emergency.

My partner cut his finger because of a broken glass of water and we had to rush to the emergency room at 4:00 am. Thank you.

Hi I went to urgent care in Stoney Creek .,was given blood work and X-rays. Excellent care. They send me to St. Joe's with the results of my tests .The triage care was good and fast, C.Scan and blood work was done. Waited for results .Dr. Was very nice and set up for me to go to The Firestone clinic.Iwas called very next day to set up appointment for the next day. I really think all of the steps taken were a miracle

This is the worst hospital! New computer system is a total mess! Went in for surgery and took 3 hours for pain meds to be administered because of technical issues... hospital run cheaply like a prison - patient care is deplorable now....

The best care anywhere! Faster processing and treatment in Emerg and best bedside manner and care for longer term patients. The staff are fantastic.

Im In The Middle Of A Lawsuit Against ALL THE STAFF ON THE NEONATAL UNIT AND THE BIRTHING UNIT,

IF YOU COME HERE TO GIVE BIRTH YOUR BABY, YOU AND YOUR PARTNERS EMOTIONS WILL GET PLAYED WITH

Horrible services at this hospital, wait specially at the emergency is unimaginable. I waited with my wife who was pregnant and had cramps issues for over 5 hours. Is this emergency or a joke? The nurse said only 3 doctors were working? I mean only 3!!!
Shows lack of attention. I never recommend anyome to go there at times of emergency.

I had my first baby here. The nursing care was disgusting on the postnatal unit. They did not help me with not even one thing I asked for, they made 3 med errors on me, and were about as helpful as a wet sock in the breastfeeding clinic. May as well have a baby at home...or alone in the woods.....

Took a friend into the emergency because of a chemical splashed in her eye at midnight. Took 5hours for a doctor to look at her & we left at 7am for a total 7hours. Im not sure if all hospitals are this slow! It was a very unpleasant experience.

A family was admitted there. I was trying to reach my family who is about to have a surgery but the cellphone has a dead battery. They said that I have to wait for my family to charge the cellphone so I can talk to her.I asked for a phone in the room but they said that my family can't use the phone in the room unless its hooked to somewhere , in short you have to pay to use the phone in the room. My family went to OR without me talking to my family.

Terrible. 4 hours waiting and the staff did not let me eat anything because they had to check me first. They decided it was a good idea to eat on my face minutes afterwards. They kept on calling me George even though I told them my name is Jorge. I dont know if it was racism or mere lack of empathy. Terrible terrible attitude and the staff (medics and nurses alike) rather chat with each other about their hours, days of work and future trips than help the people around.

Had my appendix removed here. Wonderful staff, incredibly helpful and positive. My sister in law had her baby new... Facilities may be older but she got ALL the care she needed... EXCEPT she didn't get the welcome package of diapers etc they give all new mommies so my we had to find a nurse to chase down some newborn necessities

Great care in emergency and the porters were friendly escorting down to Radiology. Nursing staff were efficient and helpful. The attending doctor was factual and had a good bedside manner.

Doctors are so useless. Can't even understand basic medicine. Wondering if they got their degrees at Sears.

I wish I do not have to tell about Dec 06 I flow from....... to help my friend in this,hospital surgery went well after the surgery, surgicalstep down unit floor forth there was a birthday party for a staff all night loud noise in side the unit wow nice to have party night, while working in ICU and one off the patient requested them to calm down staff never listen, and the patients very upset.i hope things get better in heath care system.

Worst experience of my life on every occassion these nurses come too work because there paid too most of the nurses are either too old or too young to comprehend or do there job properly...

Extremely insensitive to transgender patients. Misgendering and calling by the wrong name. Not listening when asked to use correct name and pronouns that is listed on paperwork.

I just had my baby here and had a wonderful experience. I had her in the middle of the night so there was a lot of staff changes, but every nurse and doctor that I encountered was so kind and comforting. I had a wonderful OBGYN, Dr. Loosley Millman, who I had hoped would be there to deliver my baby, but the doctor on call was equally great. The maternity ward nurses were amazing to me, especially Maria who took such good care of us and shared so much information with me in the first days as a mom. Hailey was also great and very helpful. My family and I cannot say enough great things about this hospital and I look forward to having our next here.

I am only giving the 3 stars to the doctors and nurses in the birthing unit, they were fantastic. Made my husband and I feel unbelievable comfortable, sat and talked with us, and even made jokes when we needed comic relief. It was when we got up to the mother and baby unit, that problems started to arise. The nurses in the NICU were also amazing - my problem was with the social worker. She was unbelievably pushy and rude, she made my partner and I feel like we were below her. Even though we come from good homes, good families, and good jobs. She threatened us into certain things when she didn t like the answers she got. It wasn t only us though she talked down to the couple we shared a room with, also heard her talking down to another patient in the hall. I understand that some of the interrogation is part of her job as I ve studied in the field as well but she s not doing it right at all... as if being a mom isn t hard enough. Would I give birth there again? I want to say yes but will be skeptical because of how things run in the mother and baby unit.

Hope they continue to have good doctors and awesome nurses and other staff

The staff is missguide so much, they don't care about patients. They are very confused, For seniors this hospital is not ideal. Today was my mom appointment, I went to my right location 805. The receptionist send us different department on the ground floor. We reached here, I shoe my mom health card to receptionist. She said not here, my mom has appointment 805. My mom was so tired, we waste over twenty five minutes,.
And there is no any help for seniors. I not recommend this hospital.

This hospital doesn't deserve a rating...after my father in law was in the hospital for months, back and forth back and forth, being told he did NOT have cancer, he was sent home still sick... two days later my father in law looked terrible so we took him to Juravinski Hospital and within 8 hours they told us his belly was full of Cancer!!!! Not to long after he passed away... I know people make mistakes BUT NOT FOR 5 MONTHS!!! DAMN YOU ST.JOES...!!!! !!!!

Very satisfied with the care I received at this hospital. Although the nature of my visit wasn't the greatest I am very content with the hospitality I received

Got my knee done by Dr. Adili. Really painful. TOLD AFTER THE SURGERY ALL FOLLOW UPS BY RESIDENTS.If I had known this then I would not have got the SURGERY.

The receptionist there suck just one in particular!!! They do not call if they change appointments on you and if they do call to set up appointments they give you one day and then in their computers they put in a different day and then talk to you like you're stupid when you call and say what's going on. Not happy at all.... (fontbonne building)

Horrible Place, worst hospital ever all they are after is donations even after they managed to give my father the most pathetic care ever if you have emotional problems you end up in the psych ward which is dirty and while the nurses are very sweet you end up with the most uncaring doctors you ever saw I pity anyone who has to endure this place I if I could put no stars it would be fabulous