St.Francis Hotel Reviews

Not what I expected from the Saint Francis.
I m here on my honeymoon.
I went to the front desk last night and asked for a pair of champagne glasses and they said none were available.
I then asked for any type of glass and they said none were available.
I then asked for plastic cups and they said that the guy That could get it for me wouldn t be available for another hour.
They seemed bothered that I was asking.
They suggested I go down the street to CVS which was already closed.
They said under the circumstances I should be at more understanding???
I was at a Hilton on Friday night and they were able to accommodate all of these requests.
I doubt I will be staying here again.

They charged us $ 30 x motorcycle when we took less than one car park. The room cost 170 dollars and parking 120. They excused themselves saying that the parking is outsourced. A theft

Stayed one night and room was nice, clean, view was good, price was reasonable

I was briefly there for an event. It looked very nice inside, and seemed like a good place to stay at.

Located in a very convenient spot in San Francisco with cheap parking right across the street. Beds were comfortable, but rooms didn't have much out of the basics.

The Westin St. Francis is great. I stayed for a week during a professional training event, and my stay felt like anything but work. The hotel is in Union square and is surrounded by local entertainment, shopping, food, drinks, etc.

This is an old Hotel with History Class and great location. Once visited by QEII and the side entrance detailed an assignation attempt on a President. Close to BART rail system for fast transfer to Air etc. Outside there is the tram stop and across the Square, the entrance to Chineese district. Great location. This an old classic hotel. If your going to visit San Fran for the first time or a rare visit, this Hotel is special. The corridors were like halls, the lifts were old style. The lobby was modern but classic and very impressive. Location for restaurants in evening was good. The best glass of
Wine we have ever had was in the Piano bar in the street.

Went for afternoon tea. Way overpriced. $80 for three finger sandwiches and three 2-bite desserts. Don't park at the Westin, that will cost you another

Excellent experience at a high-profile Charity Fundraiser Event held at this San Francisco Westin St. Francis Hotel in their Colonnade Ballroom space. The staff was professional, organized, and helpful. The food and beverages served were excellent. It was a beautiful and successful event and I would come back here again. Thank-you.

Great location and beautiful lobby. The room was a little bit of a let down but to be expected for an older hotel. Recommended.

small room. nothing fancy. no free wifi unless you book through their website. expected more for the price.

Great hotel in the heart of Union Square. The rooms were very quiet with little hallway and neighbor noises leaking in.
There are plenty of places to tour and eat within walking distance.
Driving to it can get hectic due to the heavy traffic in this area.

I had a meeting here and I was in love with this place. The staff and service was awesome!

Convenient in the city of San Francisco. JCB can not be used. There is an Amazon GO store nearby.

Amazing hospitality showed by Mr. Jason at front desk, it is located in the center of city, lively and peaceful place staying with family. I just love it.

Beautiful interior, the room didn t have a view at all but inside it was amazing. They even have Pelotons in their gym which is rare. Overall the gym is very well equipped.

The one star is for the room staffs who delivered bottle water, toothbrush, toothpaste, and etc to us. Other than that, the hotel is old, dark, crowded. Rooms are small, noisy, outdated. WiFi is super slow. The elevator system is terrible. There is nothing to like about this place

It's a good place to go for dinner, the rooms look good

Just consistently a bad hotel. Service is down right horrible and rude. Rooms are below average. There is nothing about this hotel that is Westin.

Very friendly staff, excellent customer service with all requests. Excellent overall experience.

Incredible hotel with great history. You could spend a day exploring this place! My room was pretty small and rather old, but fit the atmosphere.

The arrival staff was polite and process the reservation quickly. The lobby is high end and the rooms are adequate. Workout facilities have variety bit get there early if you do not want to wait. Food is a bit pricy for on the go items. Overall a positive experience.

Unpleasant staff. Mediocre breakfast at Oak restaurant. Rooms are decent size. Amazing location.

Wonderful hotel, the rooms are very nice. We had a beautiful view of the San Francisco skyline and the Golden Gate Bridge.

Huge rooms right in the heart of San Fran. Most everything is within walking distance including a mall and several notable shopping locations. Nike, Tiffany's, Macy's, Cheesecake Factory, plus some local flare.

Elevators are a bit different. You have to put your key in on the outside and select your floor on the outside. That way when you get on the elevator you don't have to push any buttons. A little different, but you can get used to it.

A great place for a conference!

Gorgeous facility conveniently located to Union Square and the center of San Francisco shopping district. Also love the fact that Chateau Montelena has a tasting room in the lobby.

A comfortable hotel, the staff were very helpful. Great location downtown next to Union Square. So getting around is simple.

Nice hotel, polite staff. Walls are very thin, it can get a bit noisy, but to be expected from a 103 year old building!

Amazingly classic hotel that has preserved a lot of the turn of the century. You re almost transported back in time, while at the same time enveloped in the luxury of this premium property.

The staff are friendly and accommodating. The property has great bars and restaurants, but is also close to many unique establishments in the surrounding neighborhoods. There is enough in walking distance to keep you busy for weeks.

Great views of Union Square.

If you re going to San Francisco for business or as a tourist, you cannot pick a better place to stay than the St Francis.

Right inthe middle of union square.. comfortable bed. Just a really nice hotel.

Great room; very comfortable beds. Service is excellent. Very clean.

Sadly downtown San Francisco is not what it was, the staff were lovely, the room is good though!

A solid albeit non-exciting choice right by the Union Square. Great for business travel when you don't want any surprises - just a quiet room and a comfortable bed. Westin's Heavenly Bed? Even better. I've stayed there many times and never had a problem. 2 minor details: no food choice in the hotel (I don't care for the too fancy steakhouse and the lobby cafe after a day at work), and long wait sometimes for the elevator.

Historic hotel. However, they are not up to date with technology. The Wi-Fi was down for at least a day. The front desk said they were changing carriers. However the available Wi-Fi networks show that they were having internal access point problems. Not acceptable in an upscale hotel in the San Francisco Bay area.

A beautiful hotel that this time of year they decorate for the holidays better then anywhere in the city.

One of the best hotels to visit, especially during the Christmas Holiday. Centrally located to shopping, theater, and is beautifully decorated. You also feel like your staying in a museum as it has over one hundred years of history.

A great place to stay in the heart of downtown San Francisco.short walk to Chinatown.view of Union Square.

Everything is really nice from the decor to the staff, but my room is too far from the WiFi to connect.

Limited restaurants inside but clean and friendly staff. Would return. Easy access to everything

Fantastic, premiere hotel right next to Union Square. The staff was friendly, efficient the amenities are top notch

It's a beautiful hotel in a great location, but the ongoing strike is causing service issues. No food, elevators weren't working right, and having to walk through a picket line is never fun...

You can distinctly hear conversations in the adjacent room. I expected much more from such an hotel

This is a beautiful historic hotel. The meeting rooms are nice. The view from the glass elevator is awesome.

Mostly great, though my room key got demagnetized twice I'd still give it high marks.

The location of this hotel is excellent and the rooms are very nice. The only thing I wished they had was USB ports in the rooms. Otherwise this was a great hotel!

I have been staying at this hotel for the O'Reilly conference, and I have been very impressed. The location is awesome. The neighborhood has a ton of restaurants and attractions and is extremely walkable. The room is comfortable and has an incredible view of the square. Everyone who has worked at the conference from the hotel side has been extremely professional, friendly and helpful. My favorite features so far have been the beautiful gym facilities (with free weights!!!), the complimentary lavender scented oil, and the new balance program where you can have work out clothes and shoes delivered to your room. Thank you for an excellent stay!

Beautiful historic hotel in the middle of everything. Full service hotel, elegant, staff was very courteous.

Excellent Location, right in the heart of Union Square!

Very helpful staff

Great place to stay to experience the holidays in SF and Union square.

The rooms was super nice, the lobby was a happening-place, and the location was the best you could get in Union Square!

Bad value for money
Old rooms with bad facilities
A big disappointment..

It is a good hotel that is in a spectacular building, located in the very center of San Francisco (on Union Square). The St Francis has a long history of glamor and stars and maintains its architectural splendor, with mosaic floors, lifts with art deco doors and other period beauties. One of its entrances has an arrangement of orchids that is really beautiful. As for the rooms they are spacious but not particularly well decorated. The bed and sheets are the most remarkable and the comfortable bathroom. Also the gym, which is open 24 hours a day, is very good and they have the service of the Westin for which you can rent your entire team of clothes and New Balance sports shoes for five dollars, which really makes you decide not to carry that when you go on a trip

I will never ever rent a room here again because they ended going in my room when I was gone and they accused me of having my TV on to loud and having to many people when I only had two people up to my room and then when I tried to take my boyfriend up in my room the security guard told me that i was lucky he was letting me up in my room that I paid over $300 for.

Had a great stay with the wife. Very nice room with a historic feel.

Clean, friendly hotel, amazing location, very comfortable

this place is very beautiful. their architecture is very clean and nice. theyre serive is very good too.

Amazing beds! Great food. Fabulous service all around

Definitely on my list of places to stay at again as soon as I get a chance to do so! The location is one of the best features about The Westin St. Francis on Union Square. It's close to everything and anything you could possibly need or want to have access to within walking distance. The 20th floor view is amazing! And of course, the service is top notch.

Staff on strike when we stayed so awful atmosphere. Bathroom had no fan (steam took a long time to fade after showering) and was a little outdated. Our mini fridge did not work. Issues with wifi when we arrived as well. The view from the taller tower was also not great at all. 21st floor suite and couldn't see much at all.