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Cathy Horton
5 months ago

This is my happy place to go once a month for a ma...

This is my happy place to go once a month for a massage and eye brow/ eyelash tinting plus waxing. The laser hair removal treatments are amazing. After give treatments I no longer need facial waxing. The environment is very clean and professional. Darpan is a Wonder Woman.

R
3 years ago

Came here on our one year wedding anniversary for ...

Came here on our one year wedding anniversary for a 90 min couples massage training (found on Groupon but booked directly instead of buying it) 90 min sessions are really 80 mins as 5 mins are set aside for undressing at beginning and dressing at the end.

Our instructor Kandice (Candice?) was great! She took her time showing each of us techniques on my wife's back, my chest and shoulders and legs and feet! She gave each of us 10-15 mins of alone time to practice what we learned, and had some wine! It's a very relaxing atmosphere. My wife ended up getting a body wrap after our session! I would definitely come back as the service was excellent!

R
3 years ago

Had a wonderful anniversary gift from my husband a...

Had a wonderful anniversary gift from my husband and I received a facial, massage and body scrub.
Feeling refreshed and renewed. Had a great experience with staff and everyone was so sweet and professional!
They are very considerate when it comes to fulfilling your requirements!
I would highly recommend this place!

C
3 years ago

I bought a $100 Groupon for my girlfriend and they...

I bought a $100 Groupon for my girlfriend and they cancelled her appointment twice. First time was the day of. Tried to get a refund but they were not willing to work with me. Would give 0 stars if possible.

W
3 years ago

What an amazing experience. Very clean facility. F...

What an amazing experience. Very clean facility. From Ambiance, Customer Service, Massage, Facial, Slimming Body Wrap, my Service providers- everything was just perfect. Extremely satisfied. Thanks for the wonderful experience. Will be back soon.

J
3 years ago

Conveniently located in Ft. Mill, it's become my g...

Conveniently located in Ft. Mill, it's become my go to place for relaxing massages. A calming atmosphere with trained therapists who listen to your needs is just one of the many perks! Friendly staff, clean facility, and priced well too. Must check out!

v
3 years ago

I came here for a 60 mins massage session. I had t...

I came here for a 60 mins massage session. I had the bamboo massage done and it did wonders on my tight back and removed all the knots. The massage therapist was great and did a wonderful job. Excellent customer service. I will definitely be visiting them soon. Highly recommended!!!

A
3 years ago

By far the best experience at Sparrsh Spa. They ca...

By far the best experience at Sparrsh Spa. They can go far and beyond to accommodate you at your preferred day and time unless they really can not do anything. The efforts are endless to provide the excellent customer service and spa services. I always feel welcomed when i go and dont feel like the warehouse atmosphere I always felt in the past whenever i went to any chain Spas. I feel relaxed and no rush at Sparrsh . Everyone is so sweet, professional and knowledgeable. You want to relax- This is the place. You want to recover from an acute or chronic problem- This is the place. Sparrsh is my HAPPY PLACE :)

c
3 years ago

If you're looking for a place to receive an excell...

If you're looking for a place to receive an excellent massage, or learn how to massage, this is definitely the place you want to go. Hands down. Absolutely.

My boyfriend and I attended a 90-minute Couples Massage Training Session with an excellent teacher. For fear of misspelling her beautiful name, I'll call her Ms. Dee. She directed us with kindness, followed up with reasoning behind each technique, and applauded our quick learning.

The facility was immaculate, warm, and inviting; it was easy to relax in.

We both left the session feeling refreshed, less trnse, and excited about what we had learned. I've already recommended this lovely business to my family, and highly recommend everyone to go. I'll be back for sure!

B
3 years ago

What an experience !! Started going to this place ...

What an experience !! Started going to this place for chemical peels for hyperpigmentation and acne scars. After my first chemical peel i saw a noticeable difference. Got a few of them and omg. I am just the happiest person to see such an improvement. Not to ignore their Massage and Slimming and Detox Body wraps. Too good. And they are very professional and friendly. Love it there :)

M
3 years ago

Just a WOW experience. Class, professionalism and ...

Just a WOW experience. Class, professionalism and customer service are the 3 words that describes this place. So glad they are in the area. Beautiful decor and luxurious feel and amazing services. Highly recommended for everyone who is looking for to go place for spa services on regular bases.

T
3 years ago

Sparrsh Spa is an Absolutely must visit place.

Sparrsh Spa is an Absolutely must visit place.
Very professional and courteous staff.
Excellent services. Beautiful decor, clean and very well maintained place. I highly recommend Sparrsh Spa experience.

C
3 years ago

Went to Sparrsh for a 90 minute massage and facial...

Went to Sparrsh for a 90 minute massage and facial, it was great. the atmosphere was nice and quite. the staff was friendly and very accommodating. Will definitely be going back soon to get another European facial. My skin was glowing.

S
3 years ago

Excellent services. Had Thai Yoga Massage on the T...

Excellent services. Had Thai Yoga Massage on the Thai mat. Not many places do that. I found this place has many specialties to offer and i love trying different modalities.One stop shop for me. Which is perfect. No more searching around. They are very professional, attentive and sweet. Do not miss trying this place.

N
3 years ago

Had my first massage and facial this morning and c...

Had my first massage and facial this morning and can not say enough about how great the experience was. Very clean and professional place for any spa services. Highly recommended. Will be going again*

M
3 years ago

Had a great experience with a 90 mins Neuromuscula...

Had a great experience with a 90 mins Neuromuscular Massage by Kare. She is an expert. Neuromuscular massage is more towards the clinical side and extremely beneficial for chronic pains and major issues. If you are suffering from any pains and aches, you are all taken care for at this place. Everyone out there should give this place a try. I am totally sold guys. 10 out of 10.

A
3 years ago

I had a horrible experience. I went in for an hour...

I had a horrible experience. I went in for an hour massage and ended up getting the bamboo massage add-on. I explained that I really wanted a massage for relaxation with light to medium pressure. Overall everything was fine until the end of the massage. The massage therapist used significantly more pressure on my shoulders and neck. It definitely was borderline painful but only lasted about a minute or so. Several hours later my neck and shoulder started to hurt and then the pain was unbearable. I was unable to sleep and even now a day later I am still in significant pain. I ended up having to make a doctor's appointment. I am not sure if the massage therapist was not trained properly or what really happened but I have had dozens of massages over the years and never has one caused this much pain.

L
3 years ago

I was there yesterday jan 31,2016. It was a christ...

I was there yesterday jan 31,2016. It was a christmass gift from my husband. I was very pleased with my services. Full body massage, Facial. The staff was very nice. The salon is very clean and quiet. I just loved it.

T
3 years ago

Can't thank enough to Sparrsh Staff for their co o...

Can't thank enough to Sparrsh Staff for their co operation and being flexible for me to schedule my appointment. With my crazy work schedule i had to call 4 times to reschedule and they worked with me every single time. Manager and Front Desk has an amazing patience. Very professional and superb services. By far the best Spa experience. A VERY VERY HAPPY CUSTOMER :)

R
3 years ago

I am a member at Sparrsh and I always have an Incr...

I am a member at Sparrsh and I always have an Incredible Experience with my Massages. I have had Massages from all different therapists and everyone is perfect of their own. I had Sciatic Nerve pain pain for years and its near normal now. Every time i walk out of the spa i feel the improvement after every treatment. One time i had a severe shoulder pain from work related stress. Only one session did wonders and all gone. No pain killers for me anymore. I am very impressed with the professionalism of all the staff members and the way they handle difficult situations. There was something i saw with my own eyes but cant explain that long story here. Only thing i can say is that I love the positive atmosphere of this place. Highly Recommended.

J
3 years ago

I have been to this place several times now. Every...

I have been to this place several times now. Every time had a great experience. They always have a very friendly approach and very co operative all the time. I have tried different services and different therapists for my massages. For all the issues they can customize your massage and give you the right treatment you need. Everyone is very knowledgeable and attentive. They exactly know what they do. I am a FAN. Thumbs up to the great Sparrsh Team.

S
3 years ago

Great service! Very attentive and professional. I ...

Great service! Very attentive and professional. I had a TMJ treatment and it was absolutely amazing. I have had problems with my jaws for years and this massage gave me instant relief that has lasted. I also had a facial, full body and a back scrub. I ll definitely be going back. Thanks so much Sparrsh.

D
3 years ago

Both me and my wife have been to Sparrsh spa a cou...

Both me and my wife have been to Sparrsh spa a couple times now and every time we have been greeted professionally and our business has been handled with great communication and most importantly our massage experience has been great. Good value.

J
4 years ago

Honestly, I am not one to write reviews on places ...

Honestly, I am not one to write reviews on places due to the fact of working in the restaurant industry in the past for years, but Sparrsh left me so angry that I have to say something. I booked a massage for my boyfriends birthday- the receptionist took down my information and my credit card information to hold the place of the appointment. When we showed up and waited 15 minutes for the receptionist to show up at the front desk, she said they had no one in the system by our names. I showed her the time, duration of call and phone number that I called just the day before and she only started at me and said "that never happens". She then proceeded to tell me that they were booked up until three hours after our scheduled appointment and that we could come back then. No apology and no effort to make up for the fact that they had messed up and we had driven 30 minutes from Charlotte to get to the spa. I told her we couldn't wait that long and she said there was just nothing that they could do and told me to "have a nice day". Worst customer service I have ever encountered and I left feeling like it was my fault when the mistake was on Sparrsh's end. Will never return.

S
4 years ago

Safety concerns....My daughter & I were each there...

Safety concerns....My daughter & I were each there for facials once in May / June . Both were great. My first time there I had to request a tour of place. There's never been a "receptionist" at front desk any of my 3 times there. Ladies providing service were ONLY staff present. While my teen daughter was having a facial I was in waiting room as people were in & out at unattended front desk. I tried a massage few days ago & had to ask for front door to be locked while in treatment room. First place I've been that NO written medical questionnaire was required . I had to verbally mention tender spots during massage. Main focus was on written contract for Membership billing. I REALLY want to give this place an ongoing chance but few improvements needed....

M
4 years ago

Just had an amazing experience at Sparrsh Spa in R...

Just had an amazing experience at Sparrsh Spa in Redstone. Very classy looking facility with a beautiful decor of gold, gray and blue colors shining with crystals all around. Very tasteful. What can i say about the services. Went to try their 1Hr introductory massage which is just $59. Not bad at all. My therapist Kare recommended me Bamboo Fusion Massage based upon the tightness on my back. O M G this was heaven. I had never felt that good ever before, after any kind of massage. This really makes a difference. Please do not miss it. After my massage i had Infrared Sauna for 30 mins. I used to do IR Sauna back in Boston. Glad to find that they offer it. I will be doing it on regular basis at Sparrsh now. Already loving everything about this place. A big thanks to the staff. Very sweet ladies.

D
4 years ago

I was here for the first time over the weekend. I ...

I was here for the first time over the weekend. I must say that I was very surprised upon arriving. Not only is the place clean and nice, the staff members are great! They do not rush their time with you and they treat you with respect. I would suggest that if you are getting a facial, to look in the mirror before leaving to ensure that all of the treatment is off of your face. Aside from that, I would definitely recommend and return.

K
4 years ago

Can not say enough about this place. I have been t...

Can not say enough about this place. I have been there a few times now. Massages, Facials, Body Wrap, Body Polishing, Infra Red Sauna, tried it all. Amazing services, Great customer service and a very professional staff. They do make sure how to make you feel good and give a real tranquil spa experience. One important thing to mention. They focus on perfection and never rush on their time. Place is very beautiful with a great color co ordination and classy look. I love everything about them. They have great and reasonable membership options. I am very happy to have Sparrsh in Indian Land, Redstone. They have a variety of quality services to choose from. Must try.

J
4 years ago

Love, love, love this place!!!!! I have had many ...

Love, love, love this place!!!!! I have had many types of massages here and they are all good!!! I go specifically for Fibromyalgia, Poly Neuropathy and TMJ and see great benefits from both!!!! Deep tissue massages for Fibro are great once you have your pain under control. I am also a bodybuilder, competing at a National l.evel in the NPC so my muscles need a deep massage and if you want a deep tissue massage Candice is the mack daddy!!! Both my husband and I see her! Darpen works wonders for my TMJ! Very clean, very soothing, comfortable environment.

N
4 years ago

It was excellent I got a massage for an hour and a...

It was excellent I got a massage for an hour and a half and a facial for a half hour it was a wonderful and relaxing experience it was so good I fell asleep absolutely loved it my face was soft like a cloud afterwards

R
4 years ago

Love this place!! Felt like a new person when I go...

Love this place!! Felt like a new person when I got out. I have tried massage envy and La Vida and had year long membership with them with mediocre service but I feel Sparrsh provides the best value for my money.... Can't wait to return.

T
4 years ago

I felt amazing after my hour massage here! The at...

I felt amazing after my hour massage here! The atmosphere is amazing, the ambiance was perfect. My massage therapist relieved a years worth of stress in that one hour. Well worth the money spent and I will be back.

R
4 years ago

Sparrsh is a great addition to the Indian Land and...

Sparrsh is a great addition to the Indian Land and Waxhaw community. Got to try their Massage and Infrared Sauna today. I am feeling like a million bucks. Ambiance is very relaxing and the staff is amazing.

L
4 years ago

5 Star Service Spa. They are so attentive about yo...

5 Star Service Spa. They are so attentive about your needs. Ambiance is very inviting and relaxing. I went with a groupon for Massage, Facial, Back care treatment. My facial and massage providers were amazing. They both took their time to explain me what do i need and how can i get benefit out of every service. They were not talking about anything which showed my any upselling pitch. If someone do not inform the client they wont even know what all exist out there. They are very well informed what they talking about. And no pushing on anything i have felt at other places before to upgrade the services. Here i felt it more informative and at the end of the day its my choice it i want to add anything or not. I decided to upgrade my facial and Massage both because i felt it more specialized according to my need. I left Sparrsh like a whole new person. every penny spent was worth it. Never felt like that before physically and mentally. Highly highly recommended. Please go try them .

s
4 years ago

I called this place to make an appointment for an ...

I called this place to make an appointment for an specify massage I needed and get the final price of the session. The lady over the phone told me it was going to be 63 dollars TOTAL for that session. I went to the session and the massage therapist told me my back was in really bad shape and she suggested I upgraded to a 90 min session. I asked how much for extra 30 min, and she replied 10 dollars, your total will be 73 dollars.
The session was good but when I went to pay they were charging me 25 dollars more!!!!! total amount 98!!!!!. When I asked why the manager told me I did not understand and made me feel like if I were stupid! I got very disappointed that they care much more about 25 dollars than having a happy customer that will return back! Any how I told her "listen I can pay 98 but you did not tell me that price over the phone I am very disappointed about your lack of sensitivity and customer satisfaction focus, you know what? I will pay the 98 but you have lost me as a customer and many others will know what type of customer experience they could receive.
So here I am in a mission, DO NOT EVER GO TO THIS PLACE THEY WILL TRY TO TRICK YOU AND CHARGE YOU MORE!!!! Besides their sheets sting big time!
Need a massage DO NOT GO HERE!!! RUN!!!!

A
4 years ago

I tried the massage, facial & body wrap services. ...

I tried the massage, facial & body wrap services. As soon as you walk in the door, it almost relaxes you instantly! The staff is very friendly & prompt in their services. They also offer a bamboo massage upgrade that I have never heard of before seeing them. (I will be trying next time) I will be recommending them every chance I get. So if you haven't already, schedule a service with them!

J
4 years ago

Scheduled an appt a week in advance, was cancelled...

Scheduled an appt a week in advance, was cancelled on the day before. Rescheduled for the next week, and was again cancelled on the day before. Would give zero stars if possible. Absolutely terrible customer service.

m
4 years ago

Excellent spa experience ... I have been to sever...

Excellent spa experience ... I have been to several spas in Charlotte/ Fort Mill area but this is so far my favorite place .. the owner is very nice and professional .. if you are looking for a relaxing good spa experience this is The Place ! Love it

K
4 years ago

I have been looking for a professional spa for awh...

I have been looking for a professional spa for awhile now. My husband came across the spa and bought a 90 minute for me. When i get there the ambiance was great the therapist was prompt. The massage was outstanding just enough pressure. Kandice, The massage therapist was very knowledgeable and has great soft hands.I am going to recommend this place to all my friends and family. They also have lots of upgrades with the price displayed so that you can see the price before you enter the room. I was also amazed with the professionalism and terrific customer service of the front desk. Looking for a Great Massage come to Sparrsh!!!!!!!!!!!! I love the Massage Therapist Kandice. How could you not when she has the same name as you.

A
4 years ago

Upon entering the Spa Salon ,you will find the atm...

Upon entering the Spa Salon ,you will find the atmosphere tranquil and inviting, making you feel welcome.

The services provided on time and the ambiance is so relaxing .

I highly recommend Sparrish Spa to be your lovely experience as it is for me .

A
4 years ago

I did it again! I forgot how bad the service was l...

I did it again! I forgot how bad the service was last time and booked another facial appointment. I had an icicle massage and a funky towel thrown on my face. Will my memory help me next time? And Did I mention the high prices?ohhh!

I
4 years ago

My experience has always been incredible at Sparrs...

My experience has always been incredible at Sparrsh. I used to be a member at Hand n Stone. Tried Sparrsh about 8 months ago and the game changed. I can never think about going anywhere else now. I am a member with them. Its always a treat to come meet the sweetest faces and get pampered by their amazing Therapists and Estheticians. You can tell, i am in love :)

K
4 years ago

I received a new client massage this morning that ...

I received a new client massage this morning that was supposed to start at 10am. I arrived 10 minutes early. They took me back at 9:55 to get unclothed and ask if I had any tender spots or concerns. To my surprise the massage ended at 10:44 (below the picture in the first massage room to the right after entering the spa rooms, the clock on top of the incubator for hot towels) shorter than I expected. I addressed this at the front and learned that you only pay for 50 minutes of hands on time . Even in this case, I was still cut short at least 6 minutes. My masseuse also had somewhat of a cold and needed to sniffle every couple minutes during the massage. I found this somewhat unsanitary/unrelaxing. Likely won t return and won t suggest

B
4 years ago

Sparrsh Is the best Spa in all the aspects. Their ...

Sparrsh Is the best Spa in all the aspects. Their Bamboo Fusion Massage and Infrared Sauna is a must try. Warm and relaxing Bamboos worked wonders on my tight muscles and knots. I really melted down on the table. Staff is amazing and my Therapist was very attentive and knowledgeable. Customer service is amazing. I found my go to place .

S
4 years ago

I cannot think of any other place when it comes to...

I cannot think of any other place when it comes to pampering myself with a body massage or a facial. I love everything about Sparrsh Spa. The ambience, the staff, the therapists. Everyone is professional and makes you feel so comfortable. I have got regular massages done at Sparrsh and they have become an integral part of my monthly "feel good" regime. I love the massages here. I have been their regular client. The place also has good vibes (something that is important for a spa). HIGHLY RECOMMENDED!! you will love it for sure.

R
4 years ago

Unlike others , I had an unpleasant experience. Wh...

Unlike others , I had an unpleasant experience. When I first called to book an appointment I felt the staff was being blunt and made me uncomfortable by keep repeating on their cancellation policy else how will they charge me and so on. When we went in there for the actual appointment yesterday the front office staff ( I believe it s the same person on phon too) was rushing us on giving information and how you are the on who is your losing time and so on. Again very uncomfortable. We just went in for a short foot massage so can t tell much about the service. It was just ok and they did take that time off from our 30 min session which we had to spend giving our information at front desk. Yes it did tick us off when the front office staff used words like state Law to collect phone number bahaha .

Good place with great decor but staff s hospitality has to improve a lot.

C
4 years ago

Had a great massage and facial today!!!! all the t...

Had a great massage and facial today!!!! all the therapist were very professional and friendly they know what their doing for sure! And I am amazed with front desk service! I would recommend this place to anyone!

D
4 years ago

OMG.... My facial and sinus massage was out of the...

OMG.... My facial and sinus massage was out of the world. The girls did a great job and i have been bragging about them all over the place since then. They have great membership prices on all services and i joined without a doubt. Will be only seeing McKenna for my facials from now on since she is the sweetest thing. Love the place, ambiance and staff. Customer service is great too.

S
4 years ago

This Place is awesome. Exceptional customer servic...

This Place is awesome. Exceptional customer service, Positive people and clean and noise free environment. I loved my mini vaca with a Bamboo Massage, Foot Exfoliation treatment, Body Scrub, Cold Stone Hot Towel Facial Massage. Ahhhhh..........Happy Happy. Thanks girls for taking care of me so well.

S
4 years ago

Sparrsh is by far the best Spa i have ever tried i...

Sparrsh is by far the best Spa i have ever tried in Indian Land or nearby areas. I have been there 4 times so far. Front desk staff, Estheticians as well as Massage Therapists, all are so amazing and professional. They are always very considerate about your needs and make you feel comfortable as much as possible. My favorite ever.

B
4 years ago

I had got bamboo fusion massage at this spa and th...

I had got bamboo fusion massage at this spa and they did awesome job I was badly looking for a spa treatment for relieving stress and muscle tension. As usual, the Sparrsh spa never disappoints me. The aestheticians are very knowledgeable and know their work well. They have provided accurate recommendations looking at my conditions. I have availed their Hydra medic facial as well to remediate my acne problems fully satisfied, no regrets. I would come back to this place, would highly recommend anyone looking for full-blown services. I cannot wait to try their Infra-red Sauna service.

M
4 years ago

I moved in Tega Cay from Illinois 3 months ago and...

I moved in Tega Cay from Illinois 3 months ago and my best friend bought me a gift card from this place. She bought it over the phone because she lives in Illinois. I received my Gift card in just one day because they mail it the same day. I went for a massage and facial today. I started feeling relaxed already as soon as I stepped inside. Front desk is so warm and professional. They offered me water with strawberry cube. I loved it. Then asked if I want to use the restroom after I filled up my paper work. Therapist came outside and greeted me in. Place is decorated very tastefully. Great ambiance. I just felt like a jelly on the warm table under fresh sheets. Services were great. I was expecting that anyways because my friend who bought the gift card was really pleased from their professionalism and great communication skills while purchasing the gift card and she gave me that positive impression already. Will go back on regular basis now. Thank you so much Sparrsh for making my day.

C
4 years ago

I visit both locations often

I visit both locations often
The service is excellent and I highly recommend. Definitely a place to relax as well.

c
4 years ago

3/26/19 Following up after my bad experience at th...

3/26/19 Following up after my bad experience at this spa I just wanted everyone to know that after reaching out to the spa about my bad experience, i asked if there was any chance i could get my money back from my facial, which costed $150. I said you can keep the rest of the massage money and the tips, but I think I deserve my money back, and I was very friendly about it, never was yelling or angry, just explaining why. They followed up by telling me that they meant to reach out but didn't after reading my review. To put it shortly, they said they would give me a PERCENTAGE of my facial if I took down THIS REVIEW that I wrote. I said that is basically bribery and that people have the right to know my experience and so I said no. I even reached out to other spaarsh spas to try and get a hold of the owners but never heard anything back. Do you see a message below my review from them? Neither do I. And I work in retail. Not a good establishment and bad customer service.

2/22/19 Won't be returning. I've had my fair share of massages and facials over the years and I was trying to find a place that seemed different than most traditional spas and I thought this was it but was very disappointed. It isnt a spa environment, you dont have your belongings in a locker or anything like that. I ended up getting both a massage and a bio light facial. The massage was just okay, after I got done I was told I was moving to a different room for my facial so to put on a robe and then grab my belongings to bring with me. I asked if I could leave them in that room instead of having to carry everything around with me and was told no and again in a robe naked underneath carrying around all my clothes and purse. Then the esthetician for my facial didnt seem to be too professional. She didnt explain what anything was that she was putting on my face or what it did, I had to ask and then when she took products off my face basically was scraping so hard on my skin. I've never had any esthetician rub so hard on my face before to get products off. The noise in that room from the smoothie shop next door was so loud and not relaxing at all and I was told there was nothing they could do about the noise. Plus she wasnt prepared and I could hear her tearing open boxes and squeezing products out of the packages and onto my face. Very odd. No spa I've ever experienced before that's for sure. I love facials and massages but not from this place. And then was pressed to buy products that they used on me during my facial when I didnt know what anything did, $ 150 facial. I've been to many other spas and should've gone back to those others but thought as a bday present to myself I'll try a new place and I regret it. $200 down the drain. I wouldnt recommend this place go elsewhere.