cortney porro

Review of Sparrsh Spa

3/26/19 Following up after my bad experience at th...

3/26/19 Following up after my bad experience at this spa I just wanted everyone to know that after reaching out to the spa about my bad experience, i asked if there was any chance i could get my money back from my facial, which costed $150. I said you can keep the rest of the massage money and the tips, but I think I deserve my money back, and I was very friendly about it, never was yelling or angry, just explaining why. They followed up by telling me that they meant to reach out but didn't after reading my review. To put it shortly, they said they would give me a PERCENTAGE of my facial if I took down THIS REVIEW that I wrote. I said that is basically bribery and that people have the right to know my experience and so I said no. I even reached out to other spaarsh spas to try and get a hold of the owners but never heard anything back. Do you see a message below my review from them? Neither do I. And I work in retail. Not a good establishment and bad customer service.

2/22/19 Won't be returning. I've had my fair share of massages and facials over the years and I was trying to find a place that seemed different than most traditional spas and I thought this was it but was very disappointed. It isnt a spa environment, you dont have your belongings in a locker or anything like that. I ended up getting both a massage and a bio light facial. The massage was just okay, after I got done I was told I was moving to a different room for my facial so to put on a robe and then grab my belongings to bring with me. I asked if I could leave them in that room instead of having to carry everything around with me and was told no and again in a robe naked underneath carrying around all my clothes and purse. Then the esthetician for my facial didnt seem to be too professional. She didnt explain what anything was that she was putting on my face or what it did, I had to ask and then when she took products off my face basically was scraping so hard on my skin. I've never had any esthetician rub so hard on my face before to get products off. The noise in that room from the smoothie shop next door was so loud and not relaxing at all and I was told there was nothing they could do about the noise. Plus she wasnt prepared and I could hear her tearing open boxes and squeezing products out of the packages and onto my face. Very odd. No spa I've ever experienced before that's for sure. I love facials and massages but not from this place. And then was pressed to buy products that they used on me during my facial when I didnt know what anything did, $ 150 facial. I've been to many other spas and should've gone back to those others but thought as a bday present to myself I'll try a new place and I regret it. $200 down the drain. I wouldnt recommend this place go elsewhere.