R

Rosaline Premkumari
Review of Sparrsh Spa

4 years ago

Unlike others , I had an unpleasant experience. Wh...

Unlike others , I had an unpleasant experience. When I first called to book an appointment I felt the staff was being blunt and made me uncomfortable by keep repeating on their cancellation policy else how will they charge me and so on. When we went in there for the actual appointment yesterday the front office staff ( I believe it s the same person on phon too) was rushing us on giving information and how you are the on who is your losing time and so on. Again very uncomfortable. We just went in for a short foot massage so can t tell much about the service. It was just ok and they did take that time off from our 30 min session which we had to spend giving our information at front desk. Yes it did tick us off when the front office staff used words like state Law to collect phone number bahaha .

Good place with great decor but staff s hospitality has to improve a lot.

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