Sonnenalp Resort Reviews

This hotel is amazing. Perfect spot in the heart of the village. Staff is very accommodating. Excellent restaurants attached/within the hotel. Rooms are great, nice bedding & bathrooms. Spa and pool/hot tub set up is wonderful after a long day of hitting the slopes. Only thing that isn t better than you d expect is the weight/exercise room; but it is still adequate. We had a room on the top floor (floor 5) and had vaulted ceiling s which is definitely a nice perk. They also had a ski valet, which was amazing and unexpected. I would highly recommend staying here... You will not be disappointed!

Beautiful hotel that is good for either a romantic weekend or a week off with the kids. Food is great, location is excellent and beds are comfy. The spa facilities are very nice, but make reservations as most days are booked (even during off season). Keep in mind during low season only one restaurant is open for lunch and dinner with breakfast in Ludwig's (a beautiful solarium room). If the breakfast buffet looks to filling for your morning, try the French toast plate. A deli with fresh made sandwiches is right across from entrance and a handful of restaurants within walking distance. Room service is pricey like most hotels, but food was good, delivered promptly and tray removal was quick. Free buses pick you up in front of hotel to take you a little further out if walking is not your thing. This hotel is quite and relaxing.

This is Hands down best Hotel in Vail. Lots of Restaurants friendly staff close to the slops

Really love the hotel and they just had Oktoberfest, September 28th, a little surprise for us!!!

Terrible customer service. Cannot recommend the sonnenalp.

Great breakfast. Fantastic staff. Service is incredible. Rooms are quaint, spacious, and stocked with amenities. Wonderful place to stay with very close proximity to the mountain.

Wonderful hotel. Friendly service and convenient location.

Beautifully maintained, owner is there every time we've stayed. Lots of special details enhance the experience. We've bern going for many years the 2nd week in December with our group from Pittsburg, Pa. Im a skier, but we choose Vail because of The Sonnenalp! Charming, warm, great restaurants, nightly music, beautiful breakfasts, 5 star amenities. Feels like being in an authentic Alpine resort.

Overall pretty good, but music was loud and made it hard to talk.

Ate a burger with truffle tots and had a beer. All tasted great and the truffle tots were great.

Go for it, you will never regret it. I traveled the world, but this place is so unique.

1. Hospitality is amazing from the hotel entrance all the way to room and housekeeping

2. The food taste, quality, verity, is outstanding

3. The rooms and amenities are excellent

4. Neighborhood and surroundings cannot go wrong with.

I truly would like to appreciate the Sonnenalp team for all their efforts.

Perfect facial today with Jessica! The Spa here is so relaxing. The massages are great as well! Megan was my masseuse in June. Both Megan and Jessica are great at their crafts. Beautiful place to visit!!

Unique beautiful rooms and views really nice spa and pools

Is anyone there at Sonnenalp???? Hellooo. You are ranked 80 out 100 top hotels in the world and no one is at the front desk to answer the phone...1 star for customer service. And this has happened at least 5 times in a 2 week span. Get it together!!

Had drinks and food at the bully ranch. Food was great, mountain casual dining and the drinks were amazing. Get the mudslide, it's super good.

The Sonnenalp was very welcoming and helpful with any needs we had. The room was clean and it was a pleasant surprise to have a small chocolate platter as a welcome gift. I would recommend to anyone the Sonnenalp and I will gladly be staying there again.

Always top-notch!
Never any complaints.

Gorgeous open patio with serene views and atmosphere worthy of the Vail experience. A little rustic but with attention to detail.

Awesome atmosphere. Helpful staff. My favorite place to stay when in Vail

Absolutely LOVE this hotel!! Beautiful! Love the German influence and style. Very homey and cozy. The staff are great and bend over backwards to accommodate the guests. The spa here is really a great place to relax and chill. Great saunas, a pool that transitions from inside to outside, and a really unique fireplace. A definite favorite and will be staying here any time in Vail...

This is just a review of the spa which was really a nice experience. I had the 50 minute signature which was really good. We got there early and stayed later to enjoy the pools, hot tubs, steam rooms, saunas and cold plunge. There is a smallish menu as well and an oxygen bar as well as seats and lounges around a nice fire.

We had an amazing time here... would go there again in a heart beat! Did pay the price, but it was worth it if you can afford it.

ZERO stars, and here's why: My family was given a room that had the strong smell of sewage. The smell came on during our first night, left the AM of the second day, returned the second night, disappeared and then came back. We aired out the room (forcing us out for the evenings because of the cold.) Finally, a maintenance man confided that "this room (#332) and a few nearby carry a bad smell at times because of the restaurant below, and there's nothing we can do about it." I've never heard of a five-star hotel that knowingly puts people into rooms that often smell like sewage. When I complained to the management, I was initially offered an upgrade on my next trip. When I took the issue to the hotel's ownership team, I never received a response. Just ridiculous.

Did not stay at the hotel, went swiss chalet for chocolate fondue dessert. It was very good.

Very nice stay. Enjoyed it immensely! Quality resort

We had a very nice early dinner on a cold winter day. Walking through the hotel, it was someolace we planned to stsy overnight sometime this winter. One of the best I've seen in Vail.

Fantastic! I have been to the Vail Valley numerous times and this is the 1st time staying at the Sonnenalp and glad I did. The service was the best part of the stay. The housekeeping staff really stood out as the room was cleaned quickly daily to perfection and at the end of the evening our room person even had us a bucket of ice ready for evening drinks.

Not to leave anyone out but the waitstaff in Ludwig's for breakfast was also excellent as well as the valet staff and the front desk. The room was great, Lodgepole Jr Suite. I would highly recommend staying here if you ever find yourself visiting the beautiful Vail Valley.

It is a unique and beautiful place with a work staff that is like a big family !!

The staff is fantastic. The outdoor hot tubs are great. Rooms are clean with comfy beds, the heated bathroom floors are delightful. Mostly, the staff is just fantastic.

I absolutely loved the spa! Beautiful place and so peaceful. I received a 50 minute facial. It cost me $175 and they added in 20% gratuity as well. Although it was a splurge for me, I was excited to treat myself. I was so disappointed by how my face looked afterwards. I felt as though all that was done was having multiple oils and lotions rubbed onto my face which I later washed off for fear of breaking out from the multiple products. She extracted some, but there was no exfoliation. Overall, I was sad since $210 is a lot for me.

We stopped in with friends for drinks and giant pretzels at the bar. Drinks were delicious and the atmosphere was fun and laid back. Pretzels are delicious!

Love the Bully Bar, we stop in for mudslides Everytime.

Everything is extremely well thought out in this swiss chalet in the mountains.

Had the most pleasant time and all my best were met.... Thank you

This place delivers a magical experience. As soon as we left, we just wanted to visit about when we could return. The entire staff is very welcoming and friendly. The facilities are beautiful, and the entire complex is situated in a prime location.

We ate at Sonnenalp and the service, prices and food were second to none. Everything was exceptional and I am definitely coming back when I visit Vail!

Beautiful hotel with incredible staff. We had such a lovely stay. Everyone was so helpful and accommodating. Food was delicious. I'll never want to stay any where else in Vail. Thank you!!

Absolutely the place to relax in Vail and Eagle County. We go here for a treat day, plan to spend the day to enjoy the facility after and before your services. Great massage, attentive staff, great facilities, lovely robes, lovely amenities. Worth every penny.

Ludwigs breafast buffet is among the best in the valley. Except they ran out of cheese blintzes. That was disappointing.

Beautiful hotel. Great experience. Wonderful employees.

Top notch, only wish, that kids weren't allowed in the atrium area of the spa, which is part of the indoor pool area.

Hotel awesome, but rooms and common areas needs overhauled

Sonnenalp is a lovely establishment. Interesting melding of Western and Alpine influences. No faults. Excellent amenities and dining options, as well as easy access to Vail's main Street.

Does not display/care schedule with COVID conditions.

Fantastic place tucked away from the hustle and bustle at Vail. Beautifully decorated and the staff goes above and beyond. We stayed in the summer season and it was beautiful!

We have stayed here several times during our summer Rocky Trips. It's a goregous hotel and attentive staff. The accomodations were excellence. The brook in the back is beautiful and relaxing. They placed chairs near by to sit and enjoy the surrounding nature.

The Sonnenalp truly knows how to make your cares melt away. The staff is impeccable and some of the kindness people I've ever met.

Beautiful location for a wedding reception. Reception area was beautiful, and the catering was excellent.

Wow! It's expensive, but fantastic food and so much. We were stuffed by the end. We had appetizers, fondue, dessert and a couple of Hefeweizens.

Staff is friendly, welcoming and helpful. Rooms are quiet, bathroom is massive with heated marble floors. The pool is heated and is both indoor and outdoor. You can swim from the indoor portion to the outdoor portion. Bully Ranch Restaurant is connected and I highly recommend. There is a gameroom for kids in the basement and a beautiful reading area with a fireplace and piano.

Great hotel! A bit pricey, but if you can afford it it s one of the best places to stay in Vail Village. The breakfast is divine and the staff is helpful. Would highly recommend.

This place looks really cool, its like a Swiss skiing lodge. The wedding reception I went to was great, the food was really nice. The open bar didnt allow shots though, which was a bit of a bummer.

I love the Sonnenalp.It is cozy, Swissy, the service is superb and the room we stayed in (corner suite with view over the pedestrian street) just awesome. Truly 5 star service and huge attention to details. Their Swiss restaurant feels like home and their breakfast is just outstanding with the possibility to sit outside on the patio (we were there in summer)

Lovely atmosphere and service staff in the Kings Club :-)

Gorgeous, cozy, spacious rooms with beautiful luxurious aesthetics.

Went here for a wedding rehearsal dinner. Food and service were excellent, and everything was done up beautifully!

We went for dinner at the Swiss Chalet, it's excellent food and service !

The spa is a relaxing oasis. Love the combo indoor/outdoor pool.

Beautiful suite, exceptionally clean, kind staff. Will be back!

The "Bully" restaurant had great burgers, served by a charming and overly-attentive waitstaff. My water was refilled quicker than I could drink it!