Sofitel Palm Resort Reviews

A verry nice place especially for a family who's looking for a luxury and family oriented resort and Spa which you will feel at home

Well, the security is very tight to almost I feel like I cant afford or should have never been here at all... overall experience is Okay.. The room is huge. I dont like the lighting and the color--- boring and sleepy...

Amazing place with a variety of activities, good place for families

The hotel is nice but the problem of hotel apartments is the presence of insects in the ground floors

The Sofitel hotel is amazing. The amenities are great but the service can be a little bumpy due to the language barrier in some countries.

Enjoyed an amazing afternoon out on the Palm having access to the beach and to the 2 person canoe.

It was always wonderful to stay here with friendly and very professional staff especially the Front office and housekeeping team. Good job !!!

Very sophisticated but not suitable for those looking for privacy

We did not stay in the hotel, just visited it as Privilee members. But we found it a very nice hotel, kids friendly, with lots of amenities and with very kind staff. Special thanks to Salman from concierge service who helped us to find a straw hat lost by my daughter :) We would definitely come here again.

Incredible hotel, with stunning pools and private beach. Impeccable service. One of the best international buffets too.

Extremely great hotel. We had an apartment. Great service and good food.

Fabulous service from all at The Sofitel. A special mention for Moana Seafood Restaurant who were the best of the best!

Room (junior suite): large and clean, bathtub in the middle of the bathroom, view of the city - very great!
Breakfast: somewhat overcrowded with tourists

The staff at this resort delivered an outstanding service and catered to both of our needs all of the time. I cannot thank them enough for making our stay an amazing experience. The room and food were also spectacular. I would recommend anyone travelling to Dubai to stay at the Sofitel hotel and they will not be disappointed!

Nice place for vacation with private beaches swimming pool and spa services at the best on palm jumeirah island.

Love this hotel in palm one of the best hospitality
I hope to Visite again dubai soon and after my lovely hotel Rixos the palm to stay in Sofitel

See you soon guys

Attentive, well educated and very cordial staff
Old-fashioned luxury rooms
Highly recommended setting

A sophisticated resort to seek recreation and comfort, excellent service in all sections

What a beautiful, family oriented hotel to stay at in Dubai. We were welcomed with fresh cocktails and even got an upgrade on or room just for celebrating our anniversary with them! Our room was ready with Rose's, fruits and champagne! Amazing view from the balcony and fresh towels daily. I have to stress there night room service. Fresh yummy food at anytime! I loved everything about this hotel. From how welcoming they're to all there restaurants and amenities. If we ever go back we will definitely be staying at Sofitel Dubai. Thank you so much for making our stay welcoming and memorial!

A week in Beach Suite and luxury at all levels. From the welcome to the departure through the pools, spas and restaurant, everything is done to make your stay perfect. Plus, a vintage club that makes you feel unique

I have stayed at many hotels but this one is by far my best,staff are helpful,food choices were amazing though it was pricey but definitely one of my best

The Hotel facilities were excellent, the restaurants were expensive by Australian Standards, but in fairness may be out of your control.

Amazing place, amazing room, the staff are so friendly and helpful. They go out of their way to help too. Waking up to a really good view of the ocean every morning, and then going down for breakfast where the chefs even assist you on how they can help (its a buffet style breakfast) so it was worth everything.

Fantastic place for any visitor, business or pleasure.

My first time in dubai and I should state one of my best inn encounters where do I start? this was the best occasion ever from beginning to end. Impeccable flawlessness from the staff through to the earth.Unique gratitude to Irtaza for dealing with us upon check in.we welcome the graciousness you indicated us . we had an awesome outing and you caused us to feel unique.

We Stayed here two years ago for my Husbands 50th Birthday which was fantastic had one of the Apartments it was beautiful, Restaurants were lovely, and we loved the pools, We are Returning there 23rd, August this year, to Celebrate my 50th this time feeling so Excited,,..... Hope it is as Good as we had two years ago . .. We love Dubai Been coming to Dubai for 14 Years now People ask us why we Love it What can i say, !!! The Standard of Hotels Everything about The Country is Amazing .. And i can even Ski here on an Evening ...

I love this place. And I've seen many, many hotels.

The service, facilities and food are, of course, top notch. It is a five star hotel after all.

It's the attention to detail that really impressed me. The kids club is an amazing self contained area, with a pool, cinema and lots of little things that will keep the kids happy for a while day, easily.

The rooms are so well detailed. Sockets where you need them, all the kitchen equipment you could need and well laid out.

The gym is a real gym, not just a room with a few weights and a bike.

It's just all there. And it's too easy to end up spending all your time in the hotel.

Clean surroundings, accessible and staffs are hospitable.

Staff was amazing, beach was amazing, rooms was amazing. The only down side is there aren't a lot of options for food and some of them weren't great and they were very overpriced for how good they were. But the hotel in general was amazing

Wonderful, spacious hotel
We had a junior suite with a view of the sea. The room was very clean.
The employees are extremely friendly, especially Rizwan and Ado, they are very helpful and always very funny!

The hotel is great. The service is excellent. The hotel facilities are many. The hotel has 7 lovely buffet restaurants. I strongly recommend it. I recommend taking the family with the kids.

Amazing hotel. Really love to stay and eat in Porterhouse. Recommended for friends and families to spend vacation

Absolutely Phenomenal!
My friend and I had a breakfast at Manava restaurant with a great atmosphere, excellent service, good healthy food and a french press coffee that really made our day.

The live cooking station with friendly chef will maje your day so apecial.
Thank you and we'll surely come back.

Great hotel, very friendly staff spacious room, everything was great.
2 less because we were ripped off at the barber. 5 minutes blow dry about 250
But it was not just us.

Not a good style for a 5 house.

After very poor Frozen Cirque de Cuisine, went to the Terrace Bar at Sofitel. Service was slow / inattentive / imprecise. Bar food / snacks poor selection. No cigars, on a terrace, next to the steak restaurant...... Expensive. Not worth the price. A real shame.

I have mentioned when booking the room to prepare it for honey moon, however, i did not found anything

I visit the best hotel in the middle east specially Moana restaurant..
Worth a visit

The room/stay was a 4/5 stars... but the service and the smile that Laurence and Imatiaz had, made it !!! Laurence is the real and only reason Sofitel The Plam Dubai can be advised as a 5 Star hotel... Laurence you are a gem and if you ever leave please inform me

Great resort. The beach suites are excellent and the beach is very nice. Good service.

Specialty Resort. With children and adults. All services are available.

What an amazing hotel. Amazing suite beautifully designed and set out with more than you need and could imagine. Great service. Great view. Lots to do. One never actually needs to leave the hotel location. Pools, with waterfall and slides, beach front, shops, eating paces, and greenery. Would recommend to all.

This is our second time as a family at Sofitel the Palm. Unfortunately only 3 stars from us!
Positive:
- Staff extremely friendly and nice
- very family friendly
- Pool & park awesome!
- Palm eyes
- large room

Negative:
- extremely expensive, really exaggerated ... for a canned Pepsi 30 dirhams! It's not fun there
- Unfortunately, the room was extremely shabby, saggy beds, furniture old and stained
- Unfortunately, the rooms are extremely dirty and if you look closely you want to look away again quickly!
- Manava Restaurant looks like a station concourse and unfortunately mass processing. Not comfortable.
- Spa super nice and clean, but massage was nothing
- The kids club is great, but the supervisors aren't really motivated to play with the children

Conclusion: we each had a nice holiday at the Sofitel, but for the price and a 5 star hotel you expect a lot more! A shame ... we will definitely choose a different hotel next time.
I hope that investments will be made in the next few years and that the rooms will be renovated and more attention will be paid to cleanliness!

This is our fifth time in Dubai .We usually stay at The Atlantis but the last few times have found it very noisy, busy and impersonal. We were delighted with our opera suite. There was plenty of room and it was kept spotlessly clean by the friendly ,helpful room attendant. Every single member of staff was friendly and helpful. The Hotel has managed to create the perfect atmosphere. We wont be going back to The Atlantis infact we nipped there for dinner and found it dreadful. However next time we are in Dubai we will be back to the Sofitel and will certainly recommend it to family and friends. Please don't change access to The lounge it was great to go and have a bit of peace in the afternoon.The Atlantis have widened its entry into their Imperial Club and now you have to queue and wait and wait and its noisy and you feel rushed. You have got it just right.I cannot praise the hotel enough.

We had a wonderful five day stay. A lovely room, excellent food and the hotel staff are very friendly and helpful. Especially the team in the Porterhouse restaurant and the concierge lady (Hamamae?) who tried her best to confirm our airport limo booking on a Friday. All was solved in the end though.

The choice of restaurants is broad, with varying ambience to suit the mood. However the speed of service varied greatly. I suspect this is a problem for those with children.
The gluten/wheat-free choices are somewhat limited in the Laguna and Hong Loong restaurants.
The mild chaos of the Manava at breakfast takes a day or so to master, but you soon get into the swing of it. If eating outside, don't leave your table unguarded when you head inside for more toast - the local Minahs and Jackdaws are watching closely and will move in!

The WiFi signal is excellent in most places around the hotel, except in our room, where it varied by the minute. I suspect this will be hard to fix without dedicated equipment.

The courtesy bus to the Dubai Malls was useful and an adventure akin to "The Best Exotic Marigold Hotel". Arrive early with sharp elbows! Could do with a larger bus or a more frequent/flexible timetable but hey, its a free service and there are plenty of other options. Although with the current traffic conditions on the Palm, a courtesy helicopter service would be useful - I jest.

All in all, Highly Recommended - We will be be back next time we're passing through Dubai.

Great hotel. Friendly staff and excellent facilities.

Very welcoming service, such friendly staff and an a stunning location with many facilities. Would definitely recommend!

Proptech realestate event was very nice. A good hotel

Love the experience.. the food, the beach and the pool :)

In the restaurant that used for the breakfast buffet "Bottega Deli restaurant", there is a waiter who is name is (Al Fred) he served us with out any respect. (He served foreign good spirit and humor, but us in dry way and disrespectful manner When I told him he have to respect everyone and that I will mention your name to the reception he said (mention it) as "he do not care" But when I spoke to the manager he brought him to apologize to us and he did.

In the breakfast buffet, in the restaurant (Bottega Deli) the waiter (Alfred) served us in a respectable way (he served the foreigners with a good spirit and fun, and with us in a dry and disrespectful way) and we told him you should respect everyone and I will mention your name at the reception, He told me (in a clear way) that he was not interested in anyone. I went to the reception and spoke with the manager. He was very understanding. He called (Alfred) and apologized to me.

Exquisite service in beautiful surroundings. 100 % will be back and be staying here.

Sofitel the palm is one of the finest venue for your perfect holiday. Excellent!!!!!!!

Lovely resort !!!! Moana Seafood Restaurant and Hong Loong Chinese Restaurant are highly recommended to dine...

Stayed at this hotel for a week in May 2015. We were visiting friends who live in Dubai, but managed to get a fantastic deal staying here. The hotel is obviously gorgeous, as are the gardens and pools. The room was something else, with a huge balcony and bath. We booked a standard room,

The Palm Jumeirah is the smallest of a group of three man-made palm-shaped islands known as the "Palm Islands" in Dubai, UAE. The Palm Jumeirah is designed in the shape of a palm tree made up of three parts: the trunk, the crown and its fronds 17 and surrounded by a semicircular barrier forming an artificial reef.

Frond and the sea barrier

The fronds are all just residential areas and villas, while the barrier area witnesses 7 mega hotels and gigantic resorts, including the Atlantis resort, whose name suggests to the legendary island of Atlantis, the hotel includes 1539 rooms, which is the largest hotel in the Middle East. Al Jazeera is also witnessing the construction of the Trump Tower skyscraper, which will turn into the landmark of Dubai
Palm Jumeirah Beach

At the ceremony of the arrival of the first batch of residents to the island, "Nakheel", the company developing the project, organized during the end of 2006 one of the largest airships in the world SkyShip 600 to Dubai. [1]
The island becomes the new home of the world-famous cruise ship RMS Queen Mary 2, which will permanently anchor at the heart of a luxurious marina project to be developed off the eastern trunk of Palm Jumeirah. [2]

The Palm Jumeirah is an artificial archipelagoin the United Arab Emirates, created using land reclamation by Nakheel which extends into the Arabian Gulf. It is part of a larger series of developments called the Palm Islands, including Palm Jebel Ali and Palm Deira), which, when completed, will together increase Dubai's shoreline by a total of 520 kilometers (320 mi). [1] It is located on the Jumeirah coastal area of the emirate of Dubai, in the United Arab Emirates.

Palm Jumeirah Monorail

Main article: Palm Jumeirah Monorail

Palm Jumeirah Monorail is a 5.4-kilometer-long (3.4 mi) monorail connecting the Atlantis Hotel to the Gateway Towers at the foot of the island. [2]. The monorail connects the Palm Jumeirah to the mainland, with a planned further extension to the Red Line of the Dubai Metro. [3] The line began operating on 30 April 2009. [4] It is the first monorail in the Middle East. [5]