Soaring Eagle Casino and Resort Reviews

Never knew there was a large casino and a smaller one. Very nice

Lots to do. Slot machines, poker, black jack, drawing every hour. Several restaurants inside. Average, moderate and high priced. Free soda and water. Concerts and entertainment. Helpful staff.

Nice place. Pleasant staff. Very busy evening and not quite enough staff, but they did not show it.

I'm a minor and it's a casino but I had plenty of fun with a pool, a arcade, a hot tub and the rooms were great too. Only problem was my card didn't work and the security guard who I asked to get me back into the pool was grumpy and careless. I walked out of the pool to grab my towel because I forgot it he was just inconsiderate. Not to mention that there was nobody at the desk to assist me. Other than that. Family friendly staff, great fold and all around great place to be.

Great drinks and adult time. Just wish there was more winning on the slots, but I guess that's why it's called gambling. Our son loves going to Kid Quest, so mom and dad can have a rare evening out.

It's a great place to lose any extra money burning a hole in your pocket. It's entertaining.

Rated it high because of my personal experience. As usual, I accidentally left my purse where I dined inside the casino. I didn't realize it until fifteen minutes later. I went back and was told one of the patrons turned my purse into security. I received my belongings intact, including my debit and credit cards. I guess maybe people that frequent Soaring Eagle are honest, upstanding and have more money than I do. Thank you to the unknown Dearheart.

I didn't stay at the hotel. I had fun at the casino.

The food, pool, room, service and restaurants super! Gambling wish we would have won!

I had an awesome stay very comfortable bed they had an outside Jacuzzi which was amazing very relaxing really clean

If you are a slot player and plan on winning, your best bet is to at least take $100. This casino was the best in Michigan at one point as far as room rates, winning stakes on machines, dinning, the arcade to keep kids busy while parents play, and special events such as concerts and expos ECT. I have been to all of the casinos in this state and I believe my opinion as stated above is agreeable. However, in the past two years the casino has gone to hell. The points system has changed on cards players cards and is extremely confusing, which means most people don't know how or when they have enough points to get a snack at one of the snack stands or to get the buy one get one buffet on Tuesday. Though the buffet is good it isn't worth over $20 in my opinion and since it's difficult to use points from your player card you are paying out of pocket what used to be a free meal for two by paying with points. The free play is hard to understand and get and they can and do give and take it on a monthly bases. The winning stakes have been lowered so much that, unless very lucky, your not winning anything substantial until you send $100 to $500 and maybe not even then. The chance of winning is so low in fact that none of my friends or family will go back any more because if you are an average 20 to 50 dollar player or even 50 to 100 dollar player you are not likely to walk away with close to what you came with or what you came with especially more than what you brought. This used to be one of my favorite if not my favorite places to visit or even stay but unless you have money to burn and are okay without the "thrills of winning 100", just stay home. However awful the slot play has become, there are a lot of tables to join if you are a table game's kind of person. There are giant black jack machines to play with a large group of other virtual black jack fan and right now a brand new high stakes poker and high roller section is under construction. All in all, unless you're luckier than most as a slot player I would say just stay home or try to bring your paycheck and pray because this casino has ruined slot play, slot points, and is just not worthy of trip. Wish management would bring back the soaring hot wins they used to have and change the points system back.

Well the concert was ok until someone started lip singing. Lol you know who you are

Tons of fun! Free drinks while gaming! The wufe and I had a blast. Will be back

I thought it was great! Lots of machines to choose from and won enough to keep playing at least! Enjoyed our visit. Kind of weird to have to make a u-turn to get to the road to the casino but was doable.

A bit slow in the deli. But food is good . machines are not paying out that's for sure

Just took my money. Didn't give me anything back to keep playing. No fun

All staff was very accommodating, excellent customer service! Room was very nice, clean and comfy. Dining options, amazing! I highly reccomend staying here, I know I will again.

It is a nice place, but it is all glitz. I would have gave it a higher rating but they had too much smoking. everything cost, but they want to get people to gamble.

Fun time, stay away from buffet. Average wins, but you would think for $25, you'd get a decent buffet. Crab legs were very small, shrimp was not fully cleaned, heading to restroom now.

Went to Shipshewana on the road, there - it was fun! Just wished the didn't allow people to smoke inside the building!!

Nice casino. Played blackjack. Were very nice and patient as I learned for the first time

Alot of slots free drinks and love that i can smoke inside

They do so many fun summer events. Concerts are great and so are the perks!! Great food and free fountain drinks while you play!

Nice casino and hotel.

I like the food at the Italian restaurant, the diner, and even the bar has a decent menu, and really good food. I will not be returning to the buffet, long wait for mediocre food, not even worth the money at half price.

Had fun at the keno machine even though I'm not a big gambler. I think it would be fun to have beginner tables for blackjack, craps, etc

Had such a dull time there compared to other casinos. Didnt see people around me winning either.

Hotel was clean and comfortable but the smoke in the casino was so thick it would choke you. This isn't Vegas that's for certain.

Another perfect stay, the outside hot tub was beautiful! Thanks for an amazing 3 days. The staff were very helpful.

Fun place to waste/blow money, pending you can afford to. However, the employees are horrible to deal with. Everyone from bar staff, slot attendant's, table games and floor walkers are rude and inconsiderate. I typically stay for hours of entertainment...but last 2 out of 3 times, I have left earlier than expected due to such horrible employee attitude's.

My best spot to relax and AWESONE OUTDOOR WHIRLPOOL

Worked as entertainment. Staff of the casino was excellent to all our performers, as usual.

Weekday neglect. Room service neglects customers after 11 pm. There is a restaurant called legends that does 24 hour service. Problem is you can t order on phone. So you have to go down and wait for 20 min + while they cook it.

I like that their non smoking section is fully separate from the smoking section.

Our room was spectacular. We got the jacuzzi suite plus $ 100 in gambling and 4 drink coupons. Bottom line was we got a really nice room and all the perks for the equivalent nights stay anywhere else .

Casino is currently under renovation. Looking forward to non-smoking area.

The Soaring Eagle is a great place to get away for a little while. My friends and I took a break from school and went to the casino. We had a blast! The service is great.

Went for arcade and had a good time, though a few machines were out of order.

By far the biggest and nicest casino I have ever been to. It s always a fun time whenever I m in town. They also have some good food options and the best casino buffet I have ever had. Go on the 1/2 day!

I've never been to a casino that doesn't have wi-fi. Only one drink station. The slots were so tight that they could squeeze blood out of a stone. What a wasted drive.

Clean room, pretty friendly staff.
Coffee in the aurora isn't very yummy.lol
Kinda weak.
Good wasn't to bad.
Casino was fun.
We had a good time hanging out in the pool. Thank you

Clean exciting atmosphere and always the best gaming, drinks & food.

Great place to gamble and good food various restaurants.

Slot machines a extremely varied, easy to find one you like. Staff is friendly, temp is comfy

best im a kid

awsemose
awsome

Great rooms which are always clean and well appointed. They treat us really well.

Clean establishment with a great atmosphere and friendly employees!! Would certainly come back

One of my favorite places in Mt Pleasant. The buffet is amazing.

Super dank place to win money. I've went like 9 times and always won. 4 stars because of cigarette stench.

It was my first time there. It's a very nice place. If I ever come back up from Arkansas, I'll come there again

Have been going to Soaring Eagle with friends every 6 mo for the last 4 yrs. Will not be going back. Room rates have gone from Pricey to Over Priced..... The staff has changed from adequate to poor...... The casino staff is now Slovenly and only reluctantly make eye contact...... Bartenders are only trained to serve beer and wine and any form of mixed cocktail is a challenge..... The front desk staff has no concept of friendly customer service...... Changes to the rewards program was the last straw......it has gone from Poor to TOTALLY USELESS........................

I had a good time at the casino tonight, played for several hours and left a winner! I liked that it was non smoking, hope it stays that way.

Love the casino! Great place to go to get away from kids!

I visit the casino roughly once a year and I enjoy playing on the slot machines. The biggest problem I have with the casino is they seem to always be changing the location of the slot machines. This is a problem to others and myself because I like playing the same machines usually when I visit Soaring Eagle. I wish they had an interactive map of there casino floor. Enabling me to find my desired slot machine. Other than that my experiences at the casino have been fun.

We went and saw Nickleback in concert and it was great!

It was an okay experience for what you should expect a casino to be. Odds were not in my favor at all that night.

I love this place! I'm not a huge gambler, but I only ever win at this place. I am a slot player. My friends do really well at cards as well.

Terrible. There is so much smoke you could hardly breathe at times. I will never go back.

The line for the access card was ridiculous stood in line for 45 mins..

Sitting at the bar having a drink. Security guard comes up within inches of me to tell me to wear my mask as I'm sipping on my margarita? Excuse me but I can't drink and suffocate myself with a mask at the same time. And way to follow social distancing rules.

Had a great time. Really enjoyed the band at Ascend and only because of them we ended up staying and drinking longer than we expected. Food and service weren't the greatest but the ambiance was good.

Awesome concert. Best fireworks I've seen from the windows of our hotel room.