Soaring Eagle Casino and Resort

Soaring Eagle Casino and Resort Reviews

Reviews 6980
4.1
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Fun place to spend a day! The casino is huge...but...

Fun place to spend a day! The casino is huge...but parking is easy with shuttle drivers assisting with driving folks up to the front door. The casino is beautifully maintained but smoking is allowed. There are several great restaurants inside so lots of delicious choices. The casino staff also bring around free drinks as you play which is helpful.

Seen Florida Georgia Line in concert there. Nice e...

Seen Florida Georgia Line in concert there. Nice environment, friendly people, wanted to ask them if they were nervous about having that many cowboys at an Indian casino. lol We will be going there again, maybe to the water park.

Ok so The Retreat is 300$ a night and the walls ar...

Ok so The Retreat is 300$ a night and the walls are paper thin. I know more about the couple next to us than I know about myself. It legit sounded like they both had covid. No way in hell a room built this cheap is worth that price point ! And...no couch. Just 2 chairs. No thanks. It's cheaper and nicer in Vegas.

Since we've quit smoking, the air is not healthy f...

Since we've quit smoking, the air is not healthy for us to breathe. The dinner was twenty dollars apiece, and we have three adults in our family. If the food had been prepared better, it might have been worth it. The chicken was like Chevy Chases' Christmas Vacation turkey. It was difficult to find any meat inside the overly breaded and deep fried hard coating. The breaded fish also had such a hard deep fried coating, I couldn't cut it!
I had to pick it up and tear it apart, trying to find the fish. The fish was tough like octopus. I'm a person who is very easy to please and usually eats what is set before me with no complaints.

Explain to me how it makes sense for a non smoker ...

Explain to me how it makes sense for a non smoker to have to walk THROUGH THE SMOKING AREA!! I would probably come more often if I didn't have to leave smelling like an ashtray. Frankly it's disgusting. Plus the machines literally give you nothing. I went two nights in a row with two different people and none of us won a dime.

Our room smelled terrible like urine and the staff...

Our room smelled terrible like urine and the staff did not resolve the issue. We stayed multiple nights and no one ever came to clean or restock our room. We had to go to the front desk and get everything our selves. The cleanliness/housekeeping was not good. They need serious training on how to clean. Also, no one watches their kids. The staff did not enforce parents watching their children. There is alcohol allowed in the kids water park area. This leads to drunk adults leaving partially drank cups all over for little ones to pick up. I watch my kids but there were a ton of kids under 3-4 years old trying to help themselves. Alcohol should be confined to a designated area or hotel staff need to police this.

Very nice resort! Awesome staff. The casino seems ...

Very nice resort! Awesome staff. The casino seems to have more payouts than other casi os that I have been to. They offer a HERO players card to veterans! Free room and dinner durring yohe bday month, free play and food vouchers twice a month, and half off tickets for veterans

This casino may as well stayed closed this is the ...

This casino may as well stayed closed this is the worst casino I ever been too, I drive 2 HOURS To come
Gamble and I always have to walk around for a hour to find a seat too sit at blackjack tables the last two times I couldn t even play blackjack because the pit bosses wouldn t open up more tables how do you guys expect people to be happy with just two
Tables open when it is 20 tables around them I m
Forced to sit and play things I don t normally play due to me
Having to be back to Detroit at a certain time pit bosses don t even seem to care you have a crowd of 15 people watching the tables just for a chance to get in and it takes forever if they are able to even sit open up more tables if you see a crowd and DO A BETTER JOB!!!! I won t be coming back

The atmosphere at soaring eagle is always very nic...

The atmosphere at soaring eagle is always very nice, professional & well put together because of the quality of the folks working there, but at the same time relaxing, social, & well put together because of the quality of the folks gambling there.

The worst casino for food is the casino in Standis...

The worst casino for food is the casino in Standish Michigan I can not believe how much their food service and availability has decreased since they open. Every year is worse than the last. Just unimaginable how they can treat their customers so bad Year after year

The drink service was excellent. The employees wer...

The drink service was excellent. The employees were very helpful, going out of their way to answer all our questions. I thought the older building was way too smokey, so I couldn't enjoy myself over there.

I believe this is the best casino in Michigan. It ...

I believe this is the best casino in Michigan. It has the most comps and the play is pretty balanced. I do not dine much but if I had to take away this is the area in which it would loose a star, for food and service. However they gain it back for how they treat veterans! I am amazed at the customer service and amount of amenities. I am not a big gambler, but I feel when I do loose the money I bring, I get enough back to make me feel like I have won. Highly recommend for responsible gamblers and veterans.

Attended Weezer at the outdoor concert venue. I wa...

Attended Weezer at the outdoor concert venue. I was very impressed with how well the have built this venue up. I also liked the $10 play on the machines that you could get with your ticket stub.

bonuses was bad lost thousands and don't like the ...

bonuses was bad lost thousands and don't like the pop-ups for showing that some1 won a jackpot because when were all losing and see that pop-up is very frustrating. also the point system is terrible and don't get anymore food comp or freeplay after this idk if I'll be coming to stay in February I have 4 days 3 nights booked

Didn't use hotel. Went on my wedding anniversary ...

Didn't use hotel. Went on my wedding anniversary and we had fun. It was quite packed didn't win. We lost and it sucked cause it was my first time. Won't be able to go back for awhile since we lost everything we spent.

Soaring Eagle Casino and Resort

Soaring Eagle Casino and Resort

4.1