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Our room smelled terrible like urine and the staff...

Our room smelled terrible like urine and the staff did not resolve the issue. We stayed multiple nights and no one ever came to clean or restock our room. We had to go to the front desk and get everything our selves. The cleanliness/housekeeping was not good. They need serious training on how to clean. Also, no one watches their kids. The staff did not enforce parents watching their children. There is alcohol allowed in the kids water park area. This leads to drunk adults leaving partially drank cups all over for little ones to pick up. I watch my kids but there were a ton of kids under 3-4 years old trying to help themselves. Alcohol should be confined to a designated area or hotel staff need to police this.

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