Soaring Eagle Casino and Resort

Soaring Eagle Casino and Resort Reviews

Reviews 6980
4.1
Reviews 6980 Page 13 of 70
Filters:
Rating
Language
Sort:
Most recent

Bad

Had a wonderful time at Soaring Eagle. We went and...

Had a wonderful time at Soaring Eagle. We went and saw Criss Angel and it was a great experience. The staff was helpful and friendly, restrooms were clean and before entering the show, one of the employees told us we could purchase drinks in the casino and bring them into the show..saving us a few bucks and the hassle of standing in line.

Had a fabulous time with my boys at the Water Park...

Had a fabulous time with my boys at the Water Park!! They also said the restaurant right there in the hotel was the best ever..lol..we asked waitress to give compliments to the chef. They enjoyed the arcade, but the cool thing we did was save our points and at checkout..we visited the main casino hotel and played at the large arcade there for an hour or more and they cashed in all arcade points there. They also have an excellent ice cream shop around the corner from that arcade!

I went there for a country concert. It was very ni...

I went there for a country concert. It was very nice. The outside venue was wonderful, you could see the stage anywhere you sat. The music was great and concessions were easily accessible. Also the entire place was very clean which was nice

I was visiting for the first time on July 27th. I ...

I was visiting for the first time on July 27th. I went and played in the high limit blackjack. Playing religiously the Royal Suited pairs on June 27th I won $1125. I returned on July 4th. Unfortunately, when I hit the Royal Suited pairs the first time, the pit boss was very rude saying; you wont hit it again. The table looked in awe like huh? Approximately, 15 hands later I did.his final sarcastic remark was. It doesn't matter you will give it back anyways. I stayed one hand and left. I returned on July 7th. My third and final visit. Im very sad that this is how you get treated if one wins. I will put my experience on social media. I know friends at my local news maybe they need to do a story on Soaring Eagle. I felt stressed even when I won. It should fun entertaining. One should not have to worry the backlash hurtful comments if you win.

Had a big selection of machines to choose from, ba...

Had a big selection of machines to choose from, bathrooms were clean and very nice, plenty of bars made it easy to get drinks, great atmosphere. Downside was it took forever to get on a blackjack table on a Tuesday night.

The casino as a whole was great! Our 3 year old ab...

The casino as a whole was great! Our 3 year old absolutely loved kids quest and staff took amazing care of him. Had to give 3 stars though due to the new year's Eve event being disappointing. We had fun but a D.J. and appetizers are not worth $50 tickets per person when a nightclub is on site.

Attended the concert at the outdoor Amphitheater. ...

Attended the concert at the outdoor Amphitheater. It was a fairly nice setup but leaving was a bit of a challenge because they force everyone through to small Casino entrance doors. I understand why they want people to have to walk through the casino floor to leave but a larger entrance area would be nice.

Room was nice and clean. Only issue was upon check...

Room was nice and clean. Only issue was upon checkout, when I called the bellhop and they ask for my car's valet number to have my car ready but they didn't have the car ready. I waited outside for 10 minutes and had to go back in and talk to someone to have them got get my car.

Invoiced price was higher than "all in" price was ...

Invoiced price was higher than "all in" price was quoted on phone. Room wasn't ready when they said it would be and they would not issue us Water Passes while we waited. Fold out couch in suite was the absolute worst sleeping experience I have ever had. There was a 20 minute fire drill where everyone had to evacuate pool area and rooms.

Everything was right in the square block of Mount ...

Everything was right in the square block of Mount Pleasant on the Reservation of the Saginaw Chippewa Tribe's Casino, Water park Hotel & Resort! Love the different types of activities for kids, & as well as adults.

We went for food and to gamble. We are at the Lege...

We went for food and to gamble. We are at the Legends diner and our service was horrible! Our server wasn't vey attentive and wasn't able to multi -task. It took a long time to receive our non - alcoholic drinks and they were not refilled in a timely manner. Our server did not smile during our encounter at all. Table games personnel were very friendly and knowledgeable. I won a little bit on the tables and a little more on the slots. Besides our dining experience, our visit was great.

Whenever I get the opportunity I frequent this pla...

Whenever I get the opportunity I frequent this place. I enjoy spending time with wife family and friends and on occasions such as anniversaries birthdays we stay at the hotel. I have been to Gun Lake Casino FireKeepers Casino and other casinos around Michigan. I find Soaring Eagle to be the best out of all the casinos I have gone to. Win or lose I always enjoy the time spent.

Bought tickets to see Ratt Band.

Bought tickets to see Ratt Band.
They cancelled the show would not give refund. Told us we could have free tickets to latter concert.
They never had it.
Told us we could pick a different concert for free . Only problem was they wanted us to drive 3 hours to get the tickets.
So we lost out!!

Absolutely fantastic place for a getaway. Staff is...

Absolutely fantastic place for a getaway. Staff is friendly and accommodating. Pool and hot tubs are a treat. Especially the out door hot tub at night. Casino is as you would expect, an a la Vegas swag and there are so many great food choices right off the floor. And as a kicker they have expanded their play area for the kiddies with lots of fun games and prizes. I come here often and I'll keep coming here.

The casino service was not good, The only way you ...

The casino service was not good, The only way you could check your coat in was to stand in line to sign up for the players club. Why? It put us off from the start. We do not recommend anyone to go.

Soaring Eagle Casino and Resort

Soaring Eagle Casino and Resort

4.1