Sneaker Stadium Carle Place Review

I have to say. If you have any problems with your feet this is the place.to.go. they really know how to fit.you correctly.

All that read about it. Staff very patience and on tone

Sales rep less than helpful. No 13 4e shoes. Literally a flagship store has NO shoes. What a waste NB I have to go to a dept store for ypur shoe.

Maybe I misread the salesman but he gave off a vibe of not really wanting to be there. I knew what I wanted so we were very quick in and out.

They know how to fit and are great about reasonable returns.

The sales person was very patient in helping me find the correct size for the type of shoes I needed.

Totally over priced, go, see style you want, get fitted, then order online.

It s dry hard to find any store were the help knows the products. I was very impressed.

Store has equipment to check your feet and do a gait analysis and employees work to get you what you need. But the selection seemed small, consider the store only carries its own brand. Also, you will pay more than you would getting the same shoes/accessories from a more rounded running store or a department store.

i wonder how much of a kick back the podiatrist got for recommending this store to my mother in law ! she is battling cancer and had the nerve to send her to buy very expensive shoes that she can't even wear IT A SHAME and everyone in the store should put them self in the SHOES of the customer and not take advantage

Wish the experience was better. Went to the store on July 2nd. Store hours on the window was 8 pm. Walked in and was greeted. I apologized because they closed at 8 pm and the sales associate said not to worry. I had a lot of questions about the different widths. I wear a narrow width but they only carried one style. They advertise that they carry narrows widths in the newspaper ad that I saw. I was interested in the 880 and the sales associate said that they could order it for me. Either ship them to me or to the store. I was very thankful that they offered that to me but I needed them right away. I felt bad asking so many questions because the store closed at 8 pm. Not smart of a business to have their doors opened past closing time. It also seemed like they had a lot more clothing/socks compared to sneakers. I didn t purchase anything because they didn t have the style I was looking for in a narrow width but I was pleased with the service that I received. I wish they would carry narrow widths as advertised. This being the only new balance store in the area I wish they carried more styles and color options

It was an awesome experience from start to finish. They addressed my concern asap and provided a solution all in a timely fashion. The workers there are very friendly. Again another awesome experience with Sean Everytime I go there everyone really cares about your well being and really demonstrate that thanks again! Definitely recommend!

I really like the store the assistant manager really helped us out and did a great job,a return visit is in order.

Sales clerk Alex was very knowledgeable about how to fill my shoe needs and was personable

Not enough sales people. Wait is long to get help.Selection minimal. Availability minimal.
Not worth the trip considering the prices.

The staff is very knowledgeable and patient. They are more than willing to help as we were sent there by physical therapy for specialty shoes. Downside is there is a limited selection and it's a tad pricey. Also bring your own socks. It didn't occur to us that a shoe store in the summer would not have cheap throw-away socks for their customers. This place does not.

Had to walk out of the store because it was unbearably too hot!! Please fix this

The people that work here are very helpful and friendly. They even help you try on your shoes.They also have a nice selection of shoes and clothes for men and women. Only down side is that they seem to only have a select amount of employees so if there are more then 4 customers you might be waiting for assistance.

The salesperson knew exactly what I needed I was very accommodating excellent service

The young man that helped me took his time and explained everything to me!! Will be back with family members and friends!!! Thank You

The new balance store Carle place has the worst customer service in the store. I went in to look for a particular cross training sneaker and they tell me they do not sell anything like that when I looked up on the Internet they had several shoes and sneakers. The sales person has an attitude and was unfriendly towards me very unprofessional he has directed me to go to the mall with an attitude. I do not understand why people keep this store good ratings where in customer service is very poor here or just maybe they just discriminate handicap people I suggest people should not come here.

Service is outstanding. Full retail. Don't expect heavily discounted items.

I went to the store with my family and I must say, it was a wonderful experience! Everyone was very nice and helpful but Dominic was incredibly nice, helpful, respectful... I don't have enough words to describe the experience. Thank you so much!!!

They don't have a large assortment of sneakers like others do not enough variety

Great store. The associates are very nice. They explain the difference in shoes and give very good recommendations. They also are very patient as you try on shoes. The associate Alex was the best. I recommend him to everyone. He is very nice and extremely helpful. Over a wonderful store and great experience.

Great service. Staff extremely knowledgeable about their products.!

New Balance help bring balance back to the NBA by sponsoring Kawhi Leonard gassed up the Toronto Raptors and they actually want to ring

Now I hope they take his talents to LA Clippers and when a ring there then who I really be better than LeBron James don't at me

Was very impressed with the staff s attentiveness and willingness to help my kids even though we did not purchase anything. While being helped there were several customers that had been to the store before - the staff knew them on a first name basis.

I ordered a pair of running shoes for my dad for his birthday from this store over the phone and when they didn't have the shoe in stock in the color he wanted, New Balance Carle Place ordered a pair for me and had them shipped to my house. They were delivered in just a few days and I was really impressed with how great the shoes looked as well as their quality. When my dad tried them on and we found out that they weren't quite his size, New Balance allowed us to exchange them without a problem. Their staff was also very informative; when my dad visited the store they measured his foot to ensure that the new pair would fit perfectly, and in the process realized that the cause of my dad's discomfort was actually the width of the shoe, not the size. New Balance Carle Place is the place to go for all of your running needs. We're really grateful for their excellent customer service, especially from the store's manager, Greg, and they've gained two loyal customers!

Good selection of widths and styles just wish they would have a good sale sometimes!

Great staff , very informative and amazing variety of sports shoes.

Staff members are knowledgeable and courteous. Plenty of parking.

I had a great day experience at the New Balance store. Alex was incredible. He was very informative, professional, courteous and knowledgeable. Very well trained. He took care of everything from A-Z. A great addition to the staff.
Mark, your the best. Thank you so much for giving me the information you did about the difference in the way the sneakers are made and in the support.

I had the best experience shopping for a shoe in my life. Measured my foot, put me on a high tech scanner and left with a great pair of shoes. I highly recommend you visit the store.

Friendly customer service. Not very busy opening hr.Decent price on sneakers. Thanks.

Went in this weekend and it was so hot I had to leave. They should really put the AC on It felt like high 70s. Hope they turn it on it s way to hot not to.

Skilled help makes it easy and quick for a comfortable fit

Very professional helped me find the best fit and style but hated buying at list price!Found on line at $45 savings!Got on mailing list for future sales.Cant complain when I still like to support brick and mortar stores and would hate to see them all shut down do to online merchants!

Didn t except return my snickers because was purchased in another store bad Costomer Servise

This Is A Great Store To Shop for Sneakers!!They have Great Shoes !! I Need A Great Pair Of Shoes and So I Shop Here For Them!!! I Give Them Five Stars !!!!!!

Clean lplace no a good variety of sneacker to choose from

Store is understaffed and very hot!!!! Please fix this issue

Went to the store yesterday and only 2 associates were there, helping 2 customers (1:1 ratio). After the customer paid, I was still waiting for the associate to provide service. Waited 10 minutes and just left.

Small store with a great choice of sneakers.
The sales staff is top notch,very helpful and not pushy.

Staff are great, very friendly and they make sure that every client leaves with a great satisfaction!

The best place for new Balance i love shopping at this store.

Independently owned store with excellent and knowledgeable staff. The store has a foot analysis system to verify your foot type and shoe recommendations. They also carry wide widths in stock for those with wider feet.

Justin was great salesman helped me choose the right sneakers

One of the best shoe store experiences I've ever had . Staff was very helpful

Would've liked to have seen a wider selection but I did get what I was looking for. The store was very clean and easy to navigate. Richard was vey helpful and knowledgeable

They are very helpful and recommended best sneakers for your feet

Was greeted by a friendly young man who was very knowledgeable about their products. Helped me pick out such a comfortable pain of sneakers. Great customer service.

Today I've witnessed true customer service in its full essence!!! The staff at this store is amazing and always friendly no matter what the circumstances is!!! I would Definitely tell people to come to this store and see Justin he helped me and my wife out and was amazing!!!

Great place they have what I was looking for great service definitely out if my way but I would do the trip again for that experience thanks !!

New Balance is a great place for personal attention to acquire the right sneaker for your foot. They go above and beyond helping their customers. My husband purchased 2 pairs of same sneaker and wore one only to realize it was hurting his feet. We went back 2 store weeks later and store gave him 2 other style sneakers at no cost. We walked out as very satisfied customers.

Very helpful gentleman thanks dominic see u in a few months

Staff assisted with what I needed and was knowledgeable about apparel and running shoes. Sole analyzer was interesting and consequently an appropriate running shoe was selected. Overall good experience which met expectations

Very good sneaker outlet, great parking, good staff, knowledgeable