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T
4 years ago

Snake River Grill really really really tries hard ...

Snake River Grill really really really tries hard to be what it thinks will come off as "fancy" but entirely misses the mark.

The cocktail had cheaply done garnish and ice machine ice (not clear cocktail cubes), we had to pour our own wine, the hands down best thing on the menu was the bread.

The people working there seemed really nice, but whoever designed the place had only ever seen nice restaurants in movies and tried to blindly imitate, but missed most of the nuance that actually makes a restaurant nice.

Options are scarce for vegetarians (except the bread, which was the best thing on the menu and the only thing I recommend anyone order from here), there are no vegan options I saw.

The prices were high for the quality, however very affordable overall.

N
4 years ago

Pricy but totally worth it: excellent food, big wi...

Pricy but totally worth it: excellent food, big wine menu and great service!
It was crowded and therefore a bit loud, but this also means others seem to enjoy this restaurant as well!
Please don t forget to send off our postcard! :)

D
4 years ago

The food was delicious, and the safety precautions...

The food was delicious, and the safety precautions allowed even the members of my family who fall into at-risk categories to dine in comfort with confidence. The only things keeping me from giving a 5 star rating are the odd timing of when our courses arrived and some timing issues between food service and the bar. We ordered cocktails when we arrived that didn't come for about 15 minutes, and then later, we asked for wine pairing suggestions for a dish that came long before the wine - I was nearly finished before the wine came. My wife and I ordered dishes for a first course, and we were both served both dishes rather than each getting what we'd ordered. Certainly just a miscommunication, but... Well... It was odd.
There was a large, private party at the time, so I'd be willing to bet these timing issues are not standard for SRG, and I want to be clear that this is a POSITIVE review of an excellent restaurant. I was happy to tip the friendly server generously, but I couldn't confidently give a Five Star review this time. I'll certainly return to SRG on my next visit to Jackson, though, and I look forward to it.

t
4 years ago

We had traveled from New Orleans to Jackson for my...

We had traveled from New Orleans to Jackson for my birthday. This was my birthday dinner. We were seated at a booth. It took 8-minutes to get our drink order. It took another 10-minutes to get an appetizer order placed. Appetizers were okay. Nothing out of the ordinary, nothing special. Once we finished our appetizers, it took 20-minutes to get our dinner, again nothing special. We needed refills on our beverages, which never happened. After dinner we sat there waiting for a dessert menu. No refills, no dessert menu, no contact with Sam. I suggested we go somewhere else for a little birthday dessert. Supposedly, arrangements were made for dessert at the time of reservation. So, we waited. Finally, after another 20-minutes of waiting another person came by and cleared our plates and asked if there was anything else we wanted. We said yes and explained the surprise dessert situation, which ended up not being a surprise because of the lack of attention on the restaurant and server. We received our coffees, which was the best tasting item of the whole evening, and dessert. Sam asked if we needed anything else, we said no. He was prompt on getting us our check. That was the fastest service we had gotten during the entire meal. Maybe I'm being a little harsh, but the restaurant came highly recommended by two friends who live in Jackson. I think if we had dropped their names the service might have been better. It is disappointing to have a birthday event be ruined by the lack of attention to detail. Truly a memorable event for all the wrong reasons. Also, to clarify, this was two people eating dinner, not a party of eight, which Sam seemed to spend more time with. And, we were two women. Traditionally, we see ourselves as generous tippers, more than 20% on the full amount of the check, not pretax. It's a struggle to tip for us when situations arise like this. Usually, because it's two women we get seated at the crappy table by the bathroom, which we always say, no please move us to a table we choose, we are always the last to get waited on if there are other male/female couples or more than 4 people in a party. Servers usually say women don't tip, so why waste your time. I think Sam was one of those people. If the service is good then the tip should be good. If you consistently treat women as second class patrons, then you will consistently get crappy tips. This is the dilemma. We actually tipped Sam well above what he should have gotten because we did not want to be stereotyped in that way. I chose to use a review to vent my deep dissatisfaction with our experience. We went to other restaurants in the area that I highly recommend!!! Persephone's bakery, to die for breakfast! Local Co was amazing and the bartender/server was so much fun to talk with. He's a great skier too!! And Trio, another gastronome delight and unparalleled service!! As you can see, we will be recommending these other restaurants instead of yours.

D
4 years ago

Host staff kept this from being a lower review. Th...

Host staff kept this from being a lower review. They were very helpful despite us having to change our reservations multiple times due to unforeseen issues. Good wine selection and fun atmosphere. But food left a lot to be desired, surprisingly.

L
4 years ago

Wonderful food, wonderful staff, and wonderful atm...

Wonderful food, wonderful staff, and wonderful atmosphere. A local treasure. Chris runs the bar like a machine, and he always has a word for his guests. Katie runs the dining room likewise. And what can you say about the food other than YUM!.

N
4 years ago

Expensive, but exquisite. World class food and ser...

Expensive, but exquisite. World class food and service. Very popular... It's wise to call and make reservations well ahead of the evening you want. This is the kind of place you'll want to linger over courses, enjoying conversation.

C
4 years ago

The food was amazing and can't wait to visit again...

The food was amazing and can't wait to visit again! We were seated right away after getting there (we had reservations of course). The hostess took our coats and bags from shopping to the back so we didn't have to lug it with us to our table. The restaurant was pretty crowded and they have a good amount of tables in there. The reason we only gave 4 stars is our waitress was rushing and not very outgoing. She could have been having a bad night, but with a place like this you expect great service.

r
4 years ago

We ve eaten at so many great places in Jackson Hol...

We ve eaten at so many great places in Jackson Hole but I ll have to go ahead and say that Snake River Grill was our favorite. The interior decor was nicely done and extremely cozy with the fireplace adding the perfect touch of snugglement. I had the short ribs which were one of the specials that night wherein it was conveyed the ribs were prepared for 48 hours and OMG it was definitely evident as these were some of the tastiest and tender ribs I ve ever eaten ... epic is an understatement !!! My 8 year old son entirely gobbled up his perfectly cooked steak and said daddy this place is a 5 stars!!! My wife and I agree !

A
4 years ago

Our Server projected a subtle, condescending, not-...

Our Server projected a subtle, condescending, not-friendly attitude. Service was not 'bad'. The food was over-priced and small-proportioned. Curiosity satisfied. I would not choose to have another meal here.

J
4 years ago

Cozy

Cozy
Excellent staff and delicious food.

J
4 years ago

Upscale restaurants like this one aren't usually m...

Upscale restaurants like this one aren't usually my scene, but some other folks travelling with me wanted to go, so I tagged along. I had the: 1) Wedge Salad -- a bit over-dressed, but otherwise good. 2) Bacon-wrapped Trout -- very good; bacon flavor definitely made it into the fish, but wasn't overwhelming 3) Blackberry pie -- yum.

C
4 years ago

Everything about the restaurant was fantastic, exc...

Everything about the restaurant was fantastic, except for the bearded guy with glasses at the host stand. He was soo rude, condescending, and annoying, that I will be happy to never go back. Whoever manages the restaurant should re-evaluate his role. He ruined the entire experience. Horrible customer service

Z
4 years ago

We enjoyed the food and the wine but found all asp...

We enjoyed the food and the wine but found all aspects of the service to be lacking from front of the house to wait staff. From unfriendly at best to borderline rude. So sad since compliments to the chef are warranted and deserving but our overall experience was overshadowed by such poor service.

H
4 years ago

We ate at Snake River Grill 2 times during our vac...

We ate at Snake River Grill 2 times during our vacation and we loved it. The food was delicious and our server Rosalyn was awesome! We highly recommend eating here when you are in Jackson Hole, as you will not be disappointed.

T
4 years ago

Food was simply mouthwatering. Chicken moose was u...

Food was simply mouthwatering. Chicken moose was unbelievable. The Wagyu steak with bearnaise sauce was light and lemony to perfection! The briased ribs were impressive & memorable.

Luv,

TheLeenaShah.com

S
4 years ago

For 4 of us, our appetizer choices were potato pan...

For 4 of us, our appetizer choices were potato pancakes (YES!), truffle fries (dry & forgettable), and a Caesar salad. The table bread was not worth the carbs, even with butter. Between us, 1 cocktail, 1 bottle of wine, and 2 beers. I enjoyed my Halibut, but not to the point of craving it again. Both men cleaned their Pork Shank plates. The 4th entree was the Korean Hot Bowl - she is a foodie & quickly reached for water, b/c she didn t remember such heat the last time she ordered it. The men had dessert. We had a delightful evening: superb service from Jamie (I think). The ambience was comfy (even more so when the fire place is lit in December). When the room filled up, however, we had to shout (our table was in the middle). Moreover, the delivery of 2 Korean Hot Bowls to the nearby table irritated our throats coughing. OK, between the noise level & the coughing, evening over.

B
4 years ago

Snake River Grill just might be the best restauran...

Snake River Grill just might be the best restaurant in Jackson Hole. Start to finish the menu dazzles with local cuisine and will impress. A solid wine list and a few strong local beers compliment the menu. Service is good.

For starts, you absolutely need to have the stuffed dates -- AMAZING. Also get the onion rings. In the small plates, get the duck fried rice - it is served with a layer baked together and provides a tasty crunch to the dish. truffle fries are ok but nothing special. For main dishes, the wild game hot bowl is good but not great. You are better off with the lamb lollipops, which are tender and marinated in a tangy / spicy finish.

Finally, make sure you listen to the specials, and hope they serve bison! They do a great bison.

M
4 years ago

This place has a warm, cabin feel inside and a bea...

This place has a warm, cabin feel inside and a beautiful dining area. The service is incredible, and they run this place like a well-oiled machine! On top of it, the food is great. Not so many vegetarian options, but they're happy to accommodate dietary needs. The chocolate souffle for dessert is a must!

C
4 years ago

Lovely anniversary dinner. Romantic + comfortable ...

Lovely anniversary dinner. Romantic + comfortable + fun. Really great server + welcome hosts, all the staff - the food was delicious of course - but the staff created a special ambiance. Thank you Snake River

A
4 years ago

Planned a trip to Jackson Hole for the afternoon, ...

Planned a trip to Jackson Hole for the afternoon, called around to multiple restaurants to find availability etc... called here to book a table for 8:45 so we waited for over 3 hours just to be able to bring our business to this establishment. Rating it 3 stars because the food was phenomenal and our waitress was awesome as well. However when our party of 3 arrived I said I had reservations and was told they never had me in the system, had to show the front staff my phone for them to even believe that I had called the restaurant, and then they wanted to play the run around game with me... I feel like because I wasn t dressed in nice attire the staff treated me and my two others in the party differently.. almost like I wouldn t/couldn t afford the dinner I would be eating last night. The two other people who were waiting for their table were offered a drink, that was never even asked to my group. As awesome as the food was I probably won t be back. Never got a discount or complimentary dish for their mishap of somehow losing my reservation .

D
4 years ago

A special occasion place right in the middle of do...

A special occasion place right in the middle of downtown Jackson. In the middle of the meal a very powerful looking man with wild hair came in -- either a movie producer or some sort of land baron was my guess. Really great range of cuisine, although the onion rings we started with were the best thing we had all night (and the best onion rings I've ever had, which is high praise). Extensive wine list, and a comfortable vibe.

T
4 years ago

Best food ever I was amazed they performed very we...

Best food ever I was amazed they performed very well great service and fantastic atmosphere I loved their food. Worth every dime I'd eat there every day because there food was outstanding. And it's the best place for a date night when you're with your wife and or girlfriend

V
4 years ago

Went there after my destination wedding in my dres...

Went there after my destination wedding in my dress, after having booked reservations from months before. We were an expected party of four following a wedding on the mountain on an early Thursday evening. No surprises.
We arrived on time. The manager, a very handsome man, appeared annoyed and unfriendly, and he made the four of us sit and wait outside for approximately 30 minutes after our reservations were scheduled months in advance.
It was a warm day.
Eventually, we were seated in the promised corner booth I had requested from months before. (I even made a stop at the restaurant 3 days before my wedding, right after landing in Jackson, to ensure they had all of our information and everything was in order. The restaurant and layout of the decor is actually quite beautiful and rustic.)
Starting off, our waiter was rather rude about my request for a frozen drink...after I was warm from having sat outside, not to mention being a bride, on easily one of the most meaningful days of my life. Our waiter made no effort to try and ask the bartender about my request. Even my husband commented, and found this disturbing. We made the best of it, but it ended up being a less than friendly experience.
It would not have costed the manager anything to invite us in, out of the heat to wait inside, even at the bar, and it would not have costed our waiter anything to act a little more friendly toward a visiting wedding party of four.
We were a quiet and polite small group of people.
I booked this restaurant on the basis of Giada De Laurentiis' recommendations regarding their menu and charm.
The food we ordered was good.
We still remember this encounter, though, from the day we were all there. We sure did not feel very welcome.
Where I come from, it's a choice you make to be friendly and welcoming, or not.

B
4 years ago

Snake River Grill absolutely lives up to the hype....

Snake River Grill absolutely lives up to the hype. I was highly skeptical of the restaurant from the outside, but as they say... never judge a book by its cover. The appetizers blew us away with the flavor, presentation, and portion size. As expected, the main dishes were just as good. In addition, our server was incredibly personable and attentive. If I m back in Jackson, I ll definitely make time to visit the Snake River Grill again.

L
4 years ago

A great dining experience while on vacation in Jac...

A great dining experience while on vacation in Jackson. Our server was phenomenal and led us through a lovely dinner. The cocktails were tasty and the appetizers and dinner were delicious and unfussy. The vibe in here is great as well - we were seated right away upon arrival, our coats were hung, etc. The roasted carrot salad special of the evening was our tables favourite. The minute steaks were much different than we had anticipated, but none the less delicious. A great way to end our time in Jackson!

B
4 years ago

Always a highlight of our annual trips to Jackson ...

Always a highlight of our annual trips to Jackson Hole and arguably one of our best meals of the year (it s so good we usually try to go twice in a week). Don t miss the smoked salmon potato pancakes! The atmosphere is as good as the food, and that s saying a lot. And the service is excellent as well. Please bring back the butterscotch dessert!

S
4 years ago

Sometimes places are worth the hype...and this is ...

Sometimes places are worth the hype...and this is the case with the Snake River Grill. Excellent and enjoyable food...welcoming and professional staff... and an ambiance that can't be beat!

E
4 years ago

Fantastic service! The lamb shank was to die for a...

Fantastic service! The lamb shank was to die for and the desserts are fantastic. We had an incredible waiter, Chris, who had great recommendations and made us laugh. Would come back here in a heartbeat.

A
4 years ago

My low rating of this establishment has nothing to...

My low rating of this establishment has nothing to do with the food and everything to do with the service. I have never been so insulted than when eating at the Snake River Grill. The food was excellent, especially the dessert, but it became less palatable when certain members of the staff made it apparent my family and I were not welcome there. I would not recommend this restaurant to anyone.

Snake River Grill-L"auberge

Snake River Grill-L"auberge

4.4