Khashy and Michelle were fantastic to work with. They delivered on everything they said they would and closed my refinance load FAST! Now I can remodel my home! I won't hesitate to work with them again.
Cannot get anything in writing, after requesting multiple times and assured it would happen.
Too many last minute items that should have been requested a month or 2 before and then saying "these thing happen". My response is these are items that should be avoided as a last minute issue and causes strife and strain.
They never give even a range on when closing can occur...
Buyers remorse.
Outstanding loan process. If you need a loan Dylan is fast, accurate and has do drama. This is not my first loan. What I can say this was the best loan experience.
What an experience working with Charles and his team. They guided me through the entire process without a issue. They had no problem, just solutions on making this refi work in my favor.
Congrats Team Assent Mortgage, LLC
Kashy Pour was more informative than anyone I spoke to at any other lending company. He was patient with my incessant questions and really went above and beyond to help. I will ABSOLUTELY use Kashy again, and I will definitely recommend him to anyone I know that is looking for a home loan or refi.
This is my second time using Assent Mortgage for refinance, both times my experience was exceptional. I m so thankful to you all for helping me. Great group of people that are willing and able to help others. Gloria you are the BEST.
Amazing team of mortgage bankers and professional. A+++
Very pleasant, informative, timely and professional.
Brain and Victor were wonderful to work with. They kept me informed of the loan process every step of the way, answering all my questions and promptly returning my calls. I highly recommend this company and would choose them again if the opportunity arises!
Most unprofessional lender to ever work in the industry. Keeping all fees for services, not paying appraisers, resulting in liens against properties!
The person I dealt with initially was very informative, kind and considerate. I had some emergency health concerns with my mother come up during the loan process and had to postpone some of my home evaluation/valuation and I was never made to feel uncomfortable about that. I had contact with one other individual later on in the process and and she was equally informative, helpful, kind and considerate. I would work with them again if need arises.
Assent Mortgage was a pleasure doing business with they are very professional honest very helpful I would recommend them to anyone that I know that is looking for a loan
If anyone needs to refinance and are afraid to, Assent did an amazing job for me. I was lucky enough to get Brian Jahanbin as my loan officer. Him and his team were the reason my loan went through. Thank you!!!!
I highly recommend Dominique Lique. She is highly professional, has a sharp business acumen, is attentive to detail, and dedicated to the needs of her clients, She answered every question I had, even on the weekends, and patiently guided me through each step of the financial process. I am recommending her to my family, friends, and neighbors.
The staff was so patient and so helpful. They always kept an open line of communication. Mike N, Chris P, and Kris Kim were great!
Breanna was Very knowledgeable and kept me informed of everything. Explained in detail everything about the loan. Great experience, unlike many banks! Recommend Breanna to everyone looking to refinance!!
Ed
Best experience ever , I was a first time buyer and I didn't know much about purchasing a home they broke it down to me step-by-step and help me out throughout the whole process really appreciate what they do
Dominique was amazing. She kept constant contact throughout the entire process, was extremely polite and generous. She made this transaction feel right from day one and made us feel like part of a family. Everything Dominique said is what happened, and she was able to fulfill the loan within the 30 days as promised. I could not have asked for a better loan officer.
I had a great experience and was able to refinance when most said no.
Dylan went above and beyond to help me get the loan that was right for me. He was extremely professional and responsive. I highly recommend Dylan Cohen for assistance.
I just want to tell everybody that the team that works at Assent Mortage are absolutely very professional and trough with their business
Amir, Kelsie, Chelsea, Desiree are some of the people that I just recently was in contact during the the refi of my house, and the are Awesome
High skilled customer service and very capable in handling the documents.
Charlie Wong made my dream come true. He has worked with me for over 3 years to make my re-fi possible. My situation was a challenge and he continued to support and encourage me. "We will make it happen!" Thank you for kindness, honesty, and above and beyond professionalism Assent Mortgage!
Mr Matt Kazemi , Who worked with me in getting my Loan was really outstanding and I did not have any issues in applying for the loan and Matt walked me through the applications processes and kept me updated until the loan was approved.
I really appreciate the efforts and dedication.
My experience with assent was as smooth and easy as possible. Honest , courteous and prompt.
Stop sending nearly fraudulent letters trying to mislead people into contacting you. Your letters are designed to look like official government documents and are worded as if there is an urgent problem that they need to contact you to solve. You're intentionally misleading people in an attempt to earn customers. It's unethical, rude, and borderline illegal.
Loan was done quickly with no headaches or suprise cost. Very happy in the new house! Thanks Greg!
Assent motgage was a great experience!
I highly recommend.
Highly recommend, Omeed took the time to develop a relationship and understand our goals and then patently guided us through the mostly painless process for a refi rate that no other broker was able to match.
The best! Dominique is great. So helpful and knowledgeable. And friendly. Highly recommend.
Sal was a pleasure to work with! He answered my many questions and provided help and advice whenever I needed it. Sal is a professional, very knowledgable, and an excellent communicator! The whole team was great to work with. I wouldn't hesitate to recommend him to my family and friends.
Smoothest refinance we've ever had. James was very helpful & professional as were the rest of the staff
Todd was very knowledge, professional and trustworthy. He was very easy to work with and always answered all my questions. I highly recommend him.
Without reservation, I highly recommend Assent Inc. for all your mortgage needs! I had the fortune of working with Dominique Lique, who made my refinancing experience worry-free and pleasant. Dominique was passionate about helping me, ensured I remained informed, and met all milestones of the process in a timely manner. Additionally, her teammate, Carla Chavez, was also a joy to work with! She facilitated an efficient closing process. Truly, they are assets to their company, which is why I am planning to refinance another property with them next year!
Brian was very polite and informative. Everything went as planned. I received the rate that I was looking for. The service was very fast and easy to understand. Thank you very much for changing our lives for the future.
I ve used Assent Mortgage services to refinance my home. I sincerely appreciate the assistance I was providing based on my status at the time I was looking to refinance. Charles provided me with the best rate and loan and follow through to expedite the process stress free.
I am a customer and will be using Assent services whenever is needed.
Thank you!
Maya
Breanna was extremely professional throughout the whole process. In fact, it was her detailed email explaining her intentions to help me that caused me to return her call after screening my phone from tons of companies. I AM SO THANKFUL I DID! She was great, even working through the flu to communicate with me. Breanna went above great customer service to answer any questions I had. We were done in less than 3 weeks. I am extremely satisfied with the work she did and will always be grateful!
I dealt with Charlie Wong, and he was extremely polite, professional, knowledgeable, helpful, and the overall experience was great. I would recommend Charlie and Assent to anyone that wants a hassle free process with great advice and guidance through the process. Painless.
Very professional, have used them a few times and always had a great experience.
Excellent! Professional. Always available for questions and terrific about keeping the client informed. The best ever mortgage experience I've ever had.
Amir was very helpful and kept us informed through out the process, really went the extra yard, my wife and I think you Amir.
Just closed our loan. Natasha was the best agent, who went the extra mile when needed. Always there with a smile. Thank you so very much for all your hard work.
Dominique was very professional in explaining our Concerns , answers all our call promptly at
Anytime. Thank to her our re-financing went
Smooth and easy, thanks again Dominique. We
Recommend you to all our friends.
They worked well in a timely manor and were available whenever I needed them in regards to the loan. Most important what they said they promise; they were committed to their word.
They have bad communocation, not customer friendly at all. They say one thing then change it later then say nothing they can do about it. They said they would take care of us after we closed. We closed then they said they can't do anything and in the long run it will cost of thousands of dollars cause they didn't lock us into the interest rate they had told us. Will never recommend them to anyone or use them ever again... update Assent contacted me and offered to pay me $250 to change or take down my review as you can see I did not take their offer. Stay away from them they do nothing but bad business. It's too late for me but not for you.
Matt did an outstanding job refinancing my condo. I started with three different loan originators, but quickly I stayed with Matt because of his daily engagement at every step, sometimes late in the day or weekends. The loan was very complicated due to new requirements with insurance companies on condos, and required many follow ups. I was very impressed Matt never gave up, stayed on top of everything, following up daily during the entire process, extremely professional. I did refinance with cash out, and I am planning to refinance soon again with Matt to further reduce my interest rate.
I was very impressed with Kris's work. He tried his best to get the best outcome possible. I will for sure work with him again and I will recommend him to people I know.
I highly recommend this group for all of your mortgage needs. I have refinanced many times in the past and experience that I had with this company was the easiest and most pleasurable that I had ever had. ALL of their associates were very knowledge and helpful and I would like to give a special shout out to Eric Lui and Gloria Mar for ALL of their efforts on my behalf in completing my successful quest for a V.A. Loan, which usually has quite a few more hoops to jump through, than a regular loan.
Had a very good experience with the folks at this company, initially made the mistake of just asking online for mortgage quotes and quickly got overwhelmed. Assent was different, much less fuss and noise and they did things very professionally AND we got a really good rate. Matt Kazemi there was very good, patient with us and his advice was spot on, I'd definitely use him again if I was going to do this another time.
First time doing anything like this and Brian and his team were amazing, helpful, and very patient with all my questions. Thank you!
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