Ashlynn Winder

Review of Snake River Grill-L"auberge

Planned a trip to Jackson Hole for the afternoon, ...

Planned a trip to Jackson Hole for the afternoon, called around to multiple restaurants to find availability etc... called here to book a table for 8:45 so we waited for over 3 hours just to be able to bring our business to this establishment. Rating it 3 stars because the food was phenomenal and our waitress was awesome as well. However when our party of 3 arrived I said I had reservations and was told they never had me in the system, had to show the front staff my phone for them to even believe that I had called the restaurant, and then they wanted to play the run around game with me... I feel like because I wasn t dressed in nice attire the staff treated me and my two others in the party differently.. almost like I wouldn t/couldn t afford the dinner I would be eating last night. The two other people who were waiting for their table were offered a drink, that was never even asked to my group. As awesome as the food was I probably won t be back. Never got a discount or complimentary dish for their mishap of somehow losing my reservation .